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The Imperial Torquay

4.0 star property
4-star Victorian hotel in Torquay City Centre

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Photo gallery for The Imperial Torquay

Interior entrance
Reception
Sauna, steam room, body treatments, aromatherapy, body wraps
Lounge
View from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Park Hill Road, Torquay, England, TQ1 2DG
  • Place, Torquay Marina
    ‪5 min walk‬
  • Place, Inner Harbour
    ‪6 min walk‬
  • Place, Princess Theatre
    ‪11 min walk‬
  • Airport, Exeter (EXT-Exeter Intl.)
    ‪39 min drive‬

Room options

View all photos for Standard Double Room

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Double Room

8.2 out of 10
Very good
(18 reviews)
  • 209 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Sea View Double Room

Hypo-allergenic bedding, in-room safe, individually decorated

Deluxe Sea View Double Room

8.6 out of 10
Excellent
(50 reviews)
  • 235 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room, 1 Double Bed, Bay View (Balcony or Terrace)

Hypo-allergenic bedding, in-room safe, individually decorated

Deluxe Double Room, 1 Double Bed, Bay View (Balcony or Terrace)

8.8 out of 10
Excellent
(29 reviews)
  • 362 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, 1 Bedroom

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Twin Room, 1 Bedroom

8.4 out of 10
Very good
(12 reviews)
  • 150 sq ft
  • 1 bedroom
  • Hill view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Suite

Suite | Hypo-allergenic bedding, in-room safe, individually decorated

Suite

8.0 out of 10
Very good
(4 reviews)
  • 486 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Cosy Double Room

Hypo-allergenic bedding, in-room safe, individually decorated

Cosy Double Room

8.0 out of 10
Very good
(54 reviews)
  • 134 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Sea View Double Room

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Sea View Double Room

8.4 out of 10
Very good
(31 reviews)
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Family Room

Deluxe Family Room | Hypo-allergenic bedding, in-room safe, individually decorated

Deluxe Family Room

  • Sea view
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Torquay

Oceanside stay.You'll be steps from Beacon Cove and within a 10-minute walk of Torquay Marina with a stay at this Torquay City Centre hotel. Little Theatre and Torquays Dinosaur World are also within half a mile (1 km).

What's nearby

  • Torquay Marina - 5 min walk - 0.3 miles
  • Inner Harbour - 6 min walk - 0.4 miles
  • Princess Theatre - 11 min walk - 0.6 miles
  • Meadfoot Beach - 12 min walk - 0.7 miles
  • Torre Abbey Sands - 16 min walk - 0.9 miles

Getting around

  • Torre Station - 8 min drive
  • Exeter (EXT-Exeter Intl.) - 42 min drive

Restaurants

  • ‪Burridge's - ‬6 min walk
  • ‪The Hole In The Wall - ‬7 min walk
  • ‪Apple & Parrot - ‬7 min walk
  • ‪Saltwater Fish & Chips - ‬7 min walk
  • ‪Below Decks - ‬3 min walk

About this property

The Imperial Torquay

4-star Victorian hotel in Torquay City Centre
The Imperial Torquay offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 205 square feet (19 square meters) and includes conference space. A health club, a hot tub, and a sauna are also featured at the business-friendly The Imperial Torquay. You'll have access to the indoor pool and outdoor pool at a partner property. For a fee, parking is available.

This Victorian Torquay hotel is smoke free.

  • 152 guestrooms or units
  • 9 levels
  • Meeting rooms
  • 205 sq ft of conference space
  • 19 sq m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Imperial Torquay offers 152 accommodations with safes and coffee/tea makers. These individually decorated and furnished accommodations include desks. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Imperial Health Club. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

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Exterior
The Grand Hotel
  • Pool
  • Hot tub
  • Spa
  • Pet friendly
4.0 out of 5, Very Good, 1,002 reviews
$64 nightly
The price is $77
Dec 21 - Dec 22
Total with taxes and fees
The Grand Hotel

Property amenities

Family friendly

  • Access to nearby outdoor pool
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 10 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 18 for adults and GBP 18 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 40.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night
  • Only dogs are allowed
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.00 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 18 for adults and GBP 18 for children
  • Uncovered self parking fee: GBP 10.00 per day
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 40.00 (subject to availability)
  • Rollaway bed fee: GBP 25.00 per night
  • Spa fee: GBP 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Imperial Torquay
Imperial Hotel Torquay
Imperial Torquay
Imperial Torquay Hotel
Torquay Hotel Imperial
Torquay Imperial
Torquay Imperial Hotel
The Imperial Hotel Torquay
The Imperial Torquay Hotel
The Imperial Torquay Torquay
The Imperial Torquay Hotel Torquay

Frequently asked questions

How close is The Imperial Torquay to the airport?

The Imperial Torquay is 28 mi (42-min drive) away from the Exeter (EXT-Exeter Intl.) airport, the closest popular airport to the property.

Does The Imperial Torquay have an airport shuttle?

Airport shuttle services are not available at The Imperial Torquay.

How close is The Imperial Torquay to the beach?

This hotel is a short 4-minute walk from Beacon Cove and 12-minute walk from Meadfoot Beach. Don't forget your sunscreen!

Does The Imperial Torquay offer free breakfast?

Free breakfast isn’t provided at The Imperial Torquay, but full breakfast is offered for a fee of GBP 18 for adults and GBP 18 for children. It's available on weekdays from 7:00 AM to 10:00 AM and weekends from 7:30 AM to 10:00 AM.

Is there a casino at The Imperial Torquay?

No, there is no casino at this hotel.

What time is check-in at The Imperial Torquay?

Check-in start time: 3 PM; Check-in end time: anytime.

Is there free parking at The Imperial Torquay?

Free parking is not available at this hotel. Self parking is available for GBP 10.00 per day.

Does The Imperial Torquay have a pool?

The Imperial Torquay features an indoor pool and outdoor pool access. Guests can enjoy pool access from 7:00 AM to 7:00 PM.

Does The Imperial Torquay have a restaurant?

The Imperial Torquay is home to Regatta Restaurant, which features British cuisine.

Does The Imperial Torquay have a spa?

Pamper yourself with a day at Imperial Health Club, where you can enjoy aromatherapy, Ayurvedic treatments, and body wraps.

How close is The Imperial Torquay to downtown Torquay?

The Imperial Torquay is 0.3 mi away from Torquay.

The Imperial Torquay Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 501 out of 1004 reviews
Rating 8 - Good. 310 out of 1004 reviews
Rating 6 - Okay. 115 out of 1004 reviews
Rating 4 - Poor. 50 out of 1004 reviews
Rating 2 - Terrible. 28 out of 1004 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kysa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was amazing, the staff were friendly, efficient and very helpful. The hotel and staff made sure that everything was above and beyond my expectations. I would highly recommend this hotel to all of my family and friends.
Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Imperial Hotel Torquay

Great stay at the Imperial hotel, amazing views from our huge room, lovely bed and facilities. Bath a little small for taller people. Service from all the staff was great but special mention must go to Kate at reception for really looking after us, and Basia in the restaurant who was brilliant too. We will definitely be back soon.
Stayed 1 night in Sep 2025

4/10 Poor

ROLAND

Disliked: Cleanliness, property conditions & facilities
Concourse was bright and clean looking. W
Stayed 7 nights in Sep 2025

10/10 Excellent

Alice

Traveled with group
Liked: Cleanliness
I awoke on Monday morning to a construction side outside my room. I said I wanted a refund, but the hotel staff were most obliging. They put me in one of their largest suites with sea views and a sitting room. I changed my mind about that refund. I was quite enchanted.
Stayed 7 nights in Sep 2025

6/10 Okay

Yasmene

Disliked: Staff & service, property conditions & facilities, room comfort

Very disappointed

Reception and main lounge was lovely staff in general were friendly. Breakfast was very good. Room was old chairs were thread bare and no cushion so couldn’t sit in them. No air conditioning but a standing fan, which unfortunately didn’t work. Pillows were practically none existent so thin. Shower broke . We were offered to take ourselves down to the leisure area to use shower there? We refused. Then begrudgingly given a key for another room on our floor just to use that shower but not to actually change rooms? My husband complained to the manager on leaving and was given a refund of about 20% of the bill as an apology.
Stayed 2 nights in Sep 2025

10/10 Excellent

Tony

Traveled with family
Great view, good price
Stayed 2 nights in Sep 2025

6/10 Okay

Ashish

Business traveler
Disliked: Property conditions & facilities
The place needs a serious renovation
Stayed 2 nights in Sep 2025

6/10 Okay

Maureen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was pristine, room excellent, view amazing. Pool area very good too. Staff polite and helpful. Food left a lot to be desired. Very disappointing.
Stayed 7 nights in Sep 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Seemed to be short
Stayed 4 nights in Sep 2025

8/10 Good

Pauline

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Well situated to walk into Torquay for shops or dining out. Very quiet peaceful in the hotel and the bar. Staff were polite and helpful. Slightly disappointed with the breakfast. Enjoyed the access to pool and jacuzzi.
View from our room.
View action the bay
Sunset in Torquay
Church above the town
Stayed 3 nights in Aug 2025

10/10 Excellent

Lee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fabulous stay, some things maybe a little dated but they are working on that and cannot wait to see the hotel when it has been done. It's still a beautiful hotel and cannot wait to stay again
Stayed 3 nights in Sep 2025

8/10 Good

Alison

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel find

Great hotel only 10 minutes walk down hill to the marina lovley staff the bar area had a nice chill vibe we had a big double deluxe with Seaview fantastic views from the balcony
Stayed 1 night in Sep 2025

8/10 Good

Peter

Stayed 1 night in Sep 2025

6/10 Okay

Robin

Liked: Staff & service
Disliked: Property conditions & facilities

Not as good as we were expecting

Reminds me of a fading Hollywood star who's still trying to live up to their image from decades ago. The original parts of the building are looking tatty and the 60s outside looks worse. VERY noisy plant room just below our room. Staff are great and the views amazing, but these don't make up for the rest of the experience. 3 star hotel now at best not 4 and it must be so far below it's 5 star hayday.
Stayed 2 nights in Sep 2025

8/10 Good

Katy

Liked: Cleanliness, staff & service
Superb view,
Stayed 1 night in Sep 2025

8/10 Good

Pete

Traveled with partner
Liked: Amenities, property conditions & facilities
Room was amazing and really clean location was amazing however a few things really were lacking on our arrival the blonde short haired lady I would guess a manager of sorts ignored us for almost 10 mins when finally acknowledged us my partner said we were there to check in we were met with a very rude not until 3 … I understand check in is at 3 but having spent most of my life in hospitality u should smile and acknowledge guests she did neither very sour faced and rude !!!! No attempt at upselling no apology like I’m sorry the room is not quite ready however we have the bar if u would like a drink or some lunch while u wait nothing like that we had to find it all for ourselves once finding the conservatory was disappointed to see an almost topped stack of papers stapled together although half it the menu as we later realised this was a menu was stapled upside down and the amount of cobwebs around all the window in the conservatory was unnecessary and I can only describe it as dirty this needs to be addressed as a matter of urgency all your staff are amazing with the exception of this 1 lady I would like to make sure the correct blonde haired lady os noted as the 1 wale saw today as we checked out was lovely as it the dark haired lady so we attempted to check in at 1.45 on Friday so hopefully u will be able to see which lady that is I really use lady in the most lose of terms I didn’t want to stay after the way she spoke to us but my partner insisted as it was a birthday supri
Stayed 2 nights in Sep 2025

8/10 Good

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location despite
Stayed 2 nights in Sep 2025

8/10 Good

Tracy

Stayed 2 nights in Sep 2025

8/10 Good

Ana

Traveled with partner
Liked: Cleanliness, amenities
All staff were friendly and very helpful. Only thing was i tried phoning hotel reception from my mobile phone for an hour around 9pm couldnt get an answer from any of the options given Swimming pool sauna etc was lovely. Enjoyed a well needed weekend break
Stayed 2 nights in Sep 2025

10/10 Excellent

Leslie

Stayed 3 nights in Sep 2025

8/10 Good

Nick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were first class. The Breakfast is first class. Parking was a bit tight and cost £10 per day. An enjoyable stay.
Stayed 2 nights in Sep 2025

8/10 Good

Ben

Business traveler
Liked: Staff & service, room comfort

Period opulence, but missing the opulence!

The Imperial in Torquay is one of those old school hotels that was for the rich and the wealthy back in the day! Still trying to live off its heritage but this hotel does need some investment. The main reception area and bar areas you can see are being refurbished and having a lot of money spent. The lavish open spaces make you feel like you are living in a dozen mansions for the night! I have to say the hotel rooms are unfortunately not well cleaned. The bed frame I had, was quite old and has stains all over it. The carpets were absolutely vile which looked like they hadn't been replaced in a LONG TIME! I think they need an army of staff to go round the hotel with rug doctors OR just rip up the carpets and try again! The room smelt very stale but not the old kind of stale which you would understand as it was established in 1866! The furniture unfortunately yes was old and some hopefully quite period, I am no expert but my main chair that sits at the desk space was collapsed and broke, luckily has a sitting chair in the bedroom and separate table. The location is very good and just be aware of extra costs at every turn! The gym was in clean and overall good condition and I did use it! The bathroom and bath products were the best bit about the room, although a leaking shower head prompted baths instead which is more to my liking anyway! Breakfast was plentiful and well laid out with a cracking view! Overall I would come again and ask for a modernised room! If available!
Stayed 1 night in Sep 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely stay at the Imperial Hotel. The rooms were clean, the food was good and competitively priced and we had excellent service from all the staff but particularly from Amy who was very helpful and made sure we really enjoyed our time in Torquay.
Stayed 1 night in Sep 2025

6/10 Okay

James

Traveled with partner
Liked: Staff & service
Thr property looked different as pictures obviously a lot older , no swimming pool in operation looked dirty sun loungers grotty balcony was unclean lovely view from room till you looked down all overgrown and in need of tending badly , needs big refurb patio door could not be locked advised staff but didnt do anything,disappointing really .I think photos shd be upgraded every year as its decieving youre not getting what you see and like in reality you go by what they advertise online . Think all hotels shd have uptodate information whn advertising their properties. Staff were ok housekeeping wasnt great either. Wouldnt go back .
Stayed 3 nights in Aug 2025