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The Heritage Hotel

3.0 star property
3-star beachfront hotel with free breakfast

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Photo gallery for The Heritage Hotel

Terrace/patio
Exterior
Breakfast, lunch, dinner served; beach views
Property grounds
View from property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Pool
  • Housekeeping
  • Parking included

Explore the area

View in a map
The Heritage Hotel, Shedden Hill, Torquay, England, TQ2 5TY
  • Place, Torre Abbey Sands
    ‪1 min walk‬
  • Place, Princess Theatre
    ‪5 min walk‬
  • Place, Torre Abbey
    ‪8 min walk‬
  • Airport, Exeter (EXT-Exeter Intl.)
    ‪34 min drive‬

Room options

View all photos for Double or Twin Room

Double or Twin Room | 1 bedroom, desk, iron/ironing board, free cribs/infant beds

Double or Twin Room

8.6 out of 10
Excellent
(21 reviews)
  • 129 sq ft
  • Beach view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, desk, iron/ironing board, free cribs/infant beds

Superior Double Room

  • 54 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, desk, iron/ironing board, free cribs/infant beds

Deluxe Suite

  • 129 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room

Family Room | 1 bedroom, desk, iron/ironing board, free cribs/infant beds

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 172 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Triple Room

Triple Room | 1 bedroom, desk, iron/ironing board, free cribs/infant beds

Triple Room

  • 172 sq ft
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

About the neighborhood

Torquay

On the beach.Within a 10-minute walk of this Torquay City Centre hotel, you'll find Princess Theatre and Torquay Marina. Torre Abbey Sands and Riviera International Conference Centre are also within half a mile (1 km).

What's nearby

  • Torre Abbey Sands - 1 min walk - 0.1 miles
  • Princess Theatre - 5 min walk - 0.3 miles
  • Torre Abbey - 8 min walk - 0.4 miles
  • Meadfoot Beach - 3 min drive - 1.3 miles
  • Babbacombe Beach - 4 min drive - 1.7 miles

Getting around

  • Torquay Station - 10 min walk
  • Exeter (EXT-Exeter Intl.) - 38 min drive

Restaurants

  • ‪TQ Beerworks - ‬1 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Pier Point - ‬6 min walk
  • ‪Cafe One Hundred - ‬9 min walk
  • ‪Rock Garden Cafe Bar - ‬12 min walk

About this property

The Heritage Hotel

3-star beachfront hotel with free breakfast
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

An indoor pool, a terrace, and an arcade/game room are also featured at the business-friendly The Heritage Hotel. Self parking is free.

Smoking is allowed in designated areas at this 3-star Torquay hotel.

  • 24 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Cooked-to-order breakfast (free)
  • Deli
  • Front desk (limited hours)
  • Storage area for luggage
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
The Heritage Hotel offers 24 accommodations with coffee/tea makers and hair dryers. 20-inch flat-screen televisions come with premium cable channels.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

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4.2 out of 5, Very Good, 1,036 reviews
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The price is $77
Nov 2 - Nov 3
Total with taxes and fees
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Property amenities

Family friendly

  • Arcade/game room
  • In-room crib
  • Indoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast available 7:30 AM to 10:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 20-inch flat-screen TV with premium cable channels

Bedroom

  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Late check-in fee: GBP 10 for check-in between 10 PM and 8:00 AM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 8:30 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: GBP 10 for check-in between 10 PM and 8:00 AM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

We should mention

  • Pool access available from 8:00 AM to 9:00 AM.

Property is also known as

Heritage Hotel Torquay
Heritage Torquay
The Heritage Hotel Torquay, Devon
The Heritage Hotel Hotel
The Heritage Hotel Torquay
The Heritage Hotel Hotel Torquay

Frequently asked questions

How close is The Heritage Hotel to the airport?

The Heritage Hotel is 27.1 mi (38-min drive) away from the Exeter (EXT-Exeter Intl.) airport, the closest popular airport to the property.

Does The Heritage Hotel have an airport shuttle?

Airport shuttle services are not available at The Heritage Hotel.

How close is The Heritage Hotel to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does The Heritage Hotel offer free breakfast?

The Heritage Hotel offers free cooked-to-order breakfast on weekdays between 7:30 AM and 10:00 AM and weekends between 8:00 AM and 10:00 AM.

Is there a casino at The Heritage Hotel?

No, there is no casino at this hotel.

What time is check-in at The Heritage Hotel?

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM.

Is there free parking at The Heritage Hotel?

This hotel offers free self parking.

Does The Heritage Hotel have a pool?

The Heritage Hotel features an indoor pool. Guests can enjoy pool access from 8:00 AM to 9:00 AM.

Does The Heritage Hotel have a restaurant?

The Heritage Hotel is home to Appleby's Bar And Restaur, which features ocean views, a beachfront location, and light fare.

Does The Heritage Hotel have a spa?

There are no spa services available at this hotel.

How close is The Heritage Hotel to downtown Torquay?

The Heritage Hotel is 0.4 mi away from Torquay.

Reviews

The Heritage Hotel Reviews

8.2

Very Good

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 107 out of 260 reviews
Rating 8 - Good. 90 out of 260 reviews
Rating 6 - Okay. 36 out of 260 reviews
Rating 4 - Poor. 18 out of 260 reviews
Rating 2 - Terrible. 9 out of 260 reviews

Reviews

6/10 Okay

Jerry

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room requires refurbishment and the car park is a bit difficult to park in when nearly full. Other than that the staff were good, friendly and helpful. The hotel itself is well placed for both scenic walks and walks into Torquay.
Stayed 1 night in Jul 2025

8/10 Good

Olly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb!

Excellent location and free car park and breakfast was a bonus
Stayed 1 night in Jul 2025

4/10 Poor

Sharon

Disliked: Cleanliness
On arrivakb
Stayed 1 night in Jul 2025

6/10 Okay

Akua

Stayed 1 night in Jul 2025

4/10 Poor

Greg

Stayed 1 night in Jun 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect location for Torquay beach and the Riviera Centre. Comfortable bed, friendly staff and a great breakfast - complete with sea view. Couldn't ask for more.
Stayed 1 night in Apr 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
A good basic base for a short stay in Torquay
Stayed 4 nights in Jun 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mini-Break

4 night stay ,very comfortable,friendly and enthusiastic staff made for an enjoyable stay.No problem with facilities which were kept to a high standard The Heritage is an informal hotel which makes for a relaxing stay
Stayed 4 nights in Jun 2025

10/10 Excellent

Josette

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was in a great location, the staff were outstanding. They couldn't do enough for us. They were great. We loved every minute. Would recommended it . Fabulous.
Stayed 4 nights in Jun 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Stayed 1 night in May 2025

6/10 Okay

L

Business traveler
Stayed 1 night in May 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal short stay hotel with parking available

Short solo stay. parking available as arrived early. Room spacious and clean Breakfast excellent. Close to town centre theatre and beach
Stayed 3 nights in May 2025

10/10 Excellent

philip

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel with great staff
Stayed 3 nights in May 2025

10/10 Excellent

Chris

Stayed 1 night in Apr 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

PHILIP

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

TORQUAY BUSINESS TRIP

Stayed 2 nights in Apr 2025

2/10 Terrible

Paul

Stayed 1 night in Mar 2025

10/10 Excellent

Phillip

Stayed 1 night in Mar 2025

10/10 Excellent

darrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Property conditions & facilities, room comfort

Saved by the pool

Two of the booked rooms were basically motel rooms which opened right into the car park. Both of which were right under the beer garden terrace which lead to lots of noise in the rooms. Niether of the motel style rooms had working heating, resulting in the staff having to provide a plug in radiator for one of them. This would have been fine except the rooms lacked accessible plugs in the first place. Notably there were also no fire evacuation details in either of the motel rooms. The rooms were showing their age and looked like they hadn't aged well. The only saving grace was the pool that the little one enjoyed as much as possible.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jessica

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money, great views
Stayed 2 nights in Nov 2024

10/10 Excellent

philip

Liked: Cleanliness, staff & service, property conditions & facilities
great hotel
Stayed 2 nights in Nov 2024