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Skotel Alpine Resort

Family-friendly 3.5-star hotel near Tongariro National Park

Choose dates to view prices

Where to?

Dates

June 2025

23

July 2025

Restaurant

1 bedroom, individually decorated, individually furnished, free WiFi

Terrace/patio

Property grounds

Ngauruhoe Room | 1 bedroom, individually decorated, individually furnished, free WiFi

Overview
Rooms
Location
Policies

Very good

Popular amenities

Gym
Bar
Hot Tub
Breakfast available
Laundry

Explore the area

Whakapapa Village, SH 48, Nagauruhoe Place Mt Ruapehu, Tongariro National Park, 3951

Tongariro National Park Whakapapa Visitor Centre
‪2 min walk‬
Tongariro National Park
‪6 min drive‬
Whakapapa Ski Area
‪7 min drive‬

Room options

1 bedroom, individually decorated, individually furnished, free WiFi

Superior Queen Room

Excellent

Sleeps 2
1 Queen Bed

Ngauruhoe Room | 1 bedroom, individually decorated, individually furnished, free WiFi

Ngauruhoe Room

Excellent

269 sq ft
Sleeps 3
1 King Bed and 1 Twin Bed

Family Room | 1 bedroom, individually decorated, individually furnished, free WiFi

Family Room

Wonderful

258 sq ft
Sleeps 4
1 Queen Bed and 1 Twin Bunk Bed

Backpacker Queen En-suite | 1 bedroom, individually decorated, individually furnished, free WiFi

Backpacker Queen En-suite

Very good

97 sq ft
Sleeps 2
1 Double Bed

Backpacker Bunk - Shared Bathroom | 1 bedroom, individually decorated, individually furnished, free WiFi

Backpacker Bunk - Shared Bathroom

Very good

81 sq ft
Sleeps 3
1 Twin Bed and 1 Twin Bunk Bed

Cabin | 1 bedroom, individually decorated, individually furnished, free WiFi

Cabin

Exceptional

409 sq ft
Sleeps 6
1 Double Bed and 2 Twin Bunk Beds

Queen Room | View from room

Queen Room

Very good

172 sq ft
Sleeps 2
1 Queen Bed

1 bedroom, individually decorated, individually furnished, free WiFi

Ruapehu Room

Very good

172 sq ft
Sleeps 3
1 King Bed and 1 Twin Bed

Backpacker Double, Shared Bathroom | 1 bedroom, individually decorated, individually furnished, free WiFi

Backpacker Double, Shared Bathroom

Excellent

81 sq ft
Sleeps 2
1 Queen Bed

Standard Queen Room | 1 bedroom, individually decorated, individually furnished, free WiFi

Standard Queen Room

Very good

172 sq ft
Sleeps 2
1 Queen Bed

Tongariro Room | 1 bedroom, individually decorated, individually furnished, free WiFi

Tongariro Room

Excellent

269 sq ft
Sleeps 3
1 King Bed and 1 Twin Bed

Family Backpacker, Shared bathroom | 1 bedroom, individually decorated, individually furnished, free WiFi

Family Backpacker, Shared bathroom

Very good

81 sq ft
Sleeps 5
2 Queen Beds and 1 Twin Bunk Bed

1 bedroom, individually decorated, individually furnished, free WiFi

Cabin

Sleeps 6
2 Twin Bunk Beds and 1 Queen Bed

1 bedroom, individually decorated, individually furnished, free WiFi

Tongariro Room

Sleeps 3
1 King Bed OR 1 Twin Bed

Interior

Ngauruhoe Room

Sleeps 3
1 King Bed OR 1 Twin Bed

1 bedroom, individually decorated, individually furnished, free WiFi

Family Room

Sleeps 4
1 Queen Bed and 1 Twin Bunk Bed

Interior

Backpacker Bunk Room with Shared Bathroom

Sleeps 3
1 Twin Bunk Bed and 1 Twin Bed

1 bedroom, individually decorated, individually furnished, free WiFi

Superior Queen Room

Sleeps 2
1 Queen Bed

1 bedroom, individually decorated, individually furnished, free WiFi

Backpacker Queen Room With Ensuite

Sleeps 2
1 Queen Bed

1 bedroom, individually decorated, individually furnished, free WiFi

Ruapehu Room

Sleeps 3
1 Twin Bed and 1 Queen Bed

Interior

Backpacker Family Room with Shared Bathroom

Sleeps 5
2 Twin Bunk Beds and 2 Queen Beds

1 bedroom, individually decorated, individually furnished, free WiFi

Queen Room

Sleeps 2
1 Queen Bed

1 bedroom, individually decorated, individually furnished, free WiFi

Standard Queen Room

Sleeps 2
1 Queen Bed

1 bedroom, individually decorated, individually furnished, free WiFi

Backpacker Double Room With Shared Bathroom

Sleeps 2
1 Queen Bed

Family Suite

Sleeps 8
1 Queen Bed, 2 Double Beds and 2 Twin Bunk Beds

King Room

Sleeps 2
1 Queen Bed

About the neighborhood

Whakapapa

In historical district.You'll be within half a mile (1 km) of Tongariro National Park Whakapapa Visitor Centre and 2 miles (3 km) of Lower Tama Lake with a stay here. Mt Ngauruhoe and Te Porere Redoubt are also within 2 miles (3 km).

What's nearby

Tongariro National Park Whakapapa Visitor Centre - 2 min walk - 0.1 miles
Lower Tama Lake - 18 min walk - 1.0 mile
Tongariro National Park - 6 min drive - 4.9 miles
Whakapapa Ski Area - 7 min drive - 4.1 miles
Mangatepopo Trail Head - 23 min drive - 12.5 miles

Getting around

Taupō Airport (TUO) - 76 min drive

Restaurants

‪Lorenz's Bar and Cafe Ruapehu - ‬9 min drive
‪Tussock Bar and Restaurant - ‬4 min walk

About this property

Skotel Alpine Resort

Family-friendly 3.5-star hotel near Tongariro National Park

Skotel Alpine Resort offers its guests a hot tub, a sauna, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A library, a terrace, and barbecue grills are also featured at the family-friendly Skotel Alpine Resort. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Tongariro National Park hotel.

48 guestrooms or units

2 levels

6 buildings

Built in 1986

Deli

Ski equipment storage

Ski equipment rentals

Breakfast available (surcharge)

Self-service laundry

Front desk (limited hours)

Storage area for luggage

Tour and ticket information

Game room or arcade

Library

Terrace

Garden

BBQ grill(s)

Outdoor picnic space

Gift shop

Television in lobby

Smoking in designated areas

Microwave in a common area

Refrigerator in a common area

Bar or lounge

Dining venue

Skotel Alpine Resort offers 48 accommodations. Each accommodation is individually furnished and decorated. This Tongariro National Park hotel provides complimentary wireless Internet access.

Languages

English

Similar properties

Restaurant

Hot Tub
Parking included
Free WiFi
Restaurant

Property amenities

Family friendly

Arcade/game room
Baby toys
Children's toys
Laundry facilities
Snack bar/deli

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free uncovered self parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: NZD 27 to 30 for adults and NZD 15 to 15 for children
A bar/lounge
A restaurant
Snack bar/deli

Things to do

Arcade/game room
Gym
Hot tub
Library
Piano
Sauna
Ski equipment rentals
Ski storage
Snow sports gear
TV in common areas

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
1 accessible parking space
No elevator
Stair-free path to entrance
Thin carpet in public areas
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk (48 inches high)
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Room amenities

Bedroom

Bedsheets provided

Bathroom

Towels provided

More

Heating
Individual decor
Individual furnishings

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 PM

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 7:00 PM

Front desk staffed during limited hours

If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Friday, Saturday, and Sunday:

Full-service spa
Sauna
Hot tub

Access methods

Front desk (limited hours)

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for NZD 35 per night.

Cribs (infant beds) are available for NZD 15 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately NZD 27 to 30 for adults, and NZD 15 to 15 for children
Crib (infant bed) fee: NZD 15 per night
Rollaway bed fee: NZD 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards, debit cards, and cash

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts major credit cards, Visa, Mastercard, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

Registered guests are the only ones allowed to be in guestrooms.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Skotel Alpine Backpackers

Skotel Alpine Resort Hotel & Backpackers

Skotel Alpine Resort Hotel & Backpackers Whakapapa

Skotel Alpine Resort Whakapapa

Skotel Alpine Resort

Skotel Alpine Whakapapa

Skotel Alpine

Skotel Alpine Hotel Whakapapa Village

Skotel Alpine Resort Tongariro National Park

Skotel Alpine Tongariro National Park

Skotel Alpine Resort Hotel Backpackers

Skotel Alpine Resort Hotel

Skotel Alpine Resort Tongariro National Park

Skotel Alpine Resort Hotel Tongariro National Park

Frequently asked questions

How close is Skotel Alpine Resort to the airport?

Skotel Alpine Resort is 56.6 mi (76-min drive) away from the Taupō Airport (TUO) airport, the closest popular airport to the property.

Does Skotel Alpine Resort have an airport shuttle?

Airport shuttle services are not available at Skotel Alpine Resort.

Does Skotel Alpine Resort offer free breakfast?

Free breakfast isn’t offered at Skotel Alpine Resort, but buffet breakfast is offered for a fee of between NZD 27 and 30 for adults, NZD 15 and 15 for children. It's available every day from 7:00 AM to 9:00 AM.

Is there a casino at Skotel Alpine Resort?

No, there is no casino at this hotel.

What time is check-in at Skotel Alpine Resort?

Check-in start time: 3 PM; Check-in end time: 7:00 PM.

Is there free parking at Skotel Alpine Resort?

This hotel offers free self parking.

Does Skotel Alpine Resort have a pool?

Skotel Alpine Resort does not have a pool.

Does Skotel Alpine Resort have a restaurant?

Yes, there is a restaurant on site.

Does Skotel Alpine Resort have a spa?

There are no spa services available at this hotel.

How close is Skotel Alpine Resort to downtown Tongariro National Park?

Skotel Alpine Resort is 0.4 mi away from Whakapapa.

Skotel Alpine Resort Reviews

8.4

Very Good

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

Yao

Traveled with partner

Mar 25, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent facilities. Very nice staffs. Great location for starting hiking in the national park.

Stayed 1 night in Mar 2025

6/10 Okay

Derek

Mar 23, 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

A little past it's prime.

Very run down hotel but we kind of knew that when we decided to go there. Everyone there was very friendly and everyone was having a good time. Don't think I would ever stay there again because it was a little below my standards.

Stayed 2 nights in Mar 2025

10/10 Excellent

Jason

Mar 23, 2025

Stayed 1 night in Mar 2025

2/10 Terrible

Lara

Traveled with group

Mar 21, 2025

Disliked: Staff & service

Never ended up staying at this property as was unable to confirm after hours booking despite multiple attempts to contact Skotel. Wotif attempted to get a refund but the hotel refused. Poor customer service. Very unlikely to ever stay again or recommend. TBH the location is good, but there’s better places to stay in National Park

Stayed 1 night in Mar 2025

10/10 Excellent

Belinda

Traveled with partner

Mar 16, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Chef, reception staff and owner went out of their way to make our stay exceptional. Generous size ensuite room with fabulous outlook and balcony. Warm and cosy and totally appropriate to prepare for and then recover from the Tongariro crossing (hot tub) and to explore Ruapehu. We'll be back for a week next time.

Stayed 2 nights in Mar 2025

8/10 Good

Jonathan

Mar 14, 2025

Liked: Cleanliness, staff & service, amenities

Old but very well maintained, staff hours at the front desk is limited, but they are very helpful even with the daily Niwa weather updates! Restaurant and bar are very good especially the view. If you travel in the high season, make sure to book it early as the park has limited accommodations. Close to hiking tracks and they can even arrange the shuttle to drop off and pick up for the Tongariro Alpine Crossing!

8/10 Good

Andrew

Traveled with partner

Mar 12, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly staff. Great location. Good option for food and drinks with a bar/restaurant in the venue. Sauna and gym Included, gym was a bit dilapidated with the weights being welded onto the bars and unchangeable, and with most machines broken. Cleanliness and other amenities not an issue. Well stocked kitchen

Stayed 1 night in Mar 2025

10/10 Excellent

Michiko, Washington

Traveled with partner

Mar 11, 2025

Liked: Cleanliness, staff & service, amenities

Stayed here before our hike on Tongariro Crossing. The staff were very polite and the room had the most spectacular view of the mountains. The hotel is a bit tired but clean

Stayed 1 night in Mar 2025

6/10 Okay

Christine

Mar 11, 2025

Stayed 1 night in Mar 2025

10/10 Excellent

Cassie

Traveled with group

Mar 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean, comfortable. Easy check in an out. Staff was very quick and gave recommendations. I like the fact that there was a little sink in the room. Bathrooms were clean. The showers had hot water which was wonderful cuz it gets cold up there at night. My only complaint is you can hear every single noise that the other tenants make from them just walking to babies crying in their room. Our neighbors didn't go to sleep till midnight, I had to knock on their door and tell them to hush.

Stayed 2 nights in Mar 2025

6/10 Okay

Nick

Traveled with partner

Mar 9, 2025

Liked: Cleanliness, staff & service

We’ve stay here a couple of times now, this would probably be our least favourite experience. Room was basic but good. Scaffolding outside our room was quite noisy during the night in the wind, and cleaner were vacuuming at 730am in room next door, so no sleep in. Just not the best experience this time.

Stayed 2 nights in Mar 2025

8/10 Good

Lynn

Mar 6, 2025

Liked: Property conditions & facilities

Simple accommodations that met my needs. Loved the towel warmer in the bathroom. Thin walls and noisy guests made for sleeping interruptions. Perhaps reinforce quiet hours to guests.

Stayed 2 nights in Mar 2025

10/10 Excellent

sheila

Mar 5, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

10/10 Excellent

Arthur

Traveled with partner

Mar 5, 2025

Liked: Cleanliness, staff & service, amenities

Skotel is a wonderful place for hikers, nature lovers and people who appreciate the peaceful wilderness. We splurged on a cabin, because we like privacy, and peace and quiet for sleeping. The cabin didn’t disappoint for quiet, solitude, peaceful sleeps, wonderful views, ample space, fully functioning kitchen, balcony, and parking outside your door. Yes, the facilities are a little old and tired, but the cabin was spotless with clean sheets, a comfy bed, fluffy white towels, dish towels, and everything you need to cook, including dishwashing liquid. There was a laundry rack and ironing board, as well as a heated towel rack. While we brought our own food for breakfast and lunch, we made use of the dining room for dinners. We also used the on-site laundry, which was very convenient ($4/load). On site staff were all lovely and helpful. All in all, we had a lovely time at Skotel, and had our best sleeps here!

Stayed 3 nights in Mar 2025

8/10 Good

Mark

Traveled with family

Mar 2, 2025

Liked: Room comfort

Disliked: Property conditions & facilities

It’s was ok.

The hotel was in an amazing location, although it was very dated and needed a great deal of TLC. My room was tiny (I should have read the details better) but the bed was comfortable. The wall was backing onto the restaurant and the noise was quite loud, that said most people had left by 10pm. We had dinner which was ok, didn’t stay for breakfast. Overall the stay was fine, it was only a stop over on a longer trip down to Wellington.

Stayed 1 night in Feb 2025

10/10 Excellent

Julia

Traveled with family

Feb 28, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel is a haven for hikers and nature lovers. Highly recommend!

Stayed 1 night in Feb 2025

6/10 Okay

Teresa, Lindstrom

Traveled with partner

Feb 27, 2025

Disliked: Amenities

It was fine for a short hiking trip. The property is a bit run down and could use some maintenance but it also had some charm. We booked one of the smaller rooms and there was really not even enough floor space to open our suitcases without having to step in them. The bar and dining space were comfortable and clean. The woman at the reception desk was not very welcoming.

Stayed 2 nights in Feb 2025

6/10 Okay

John David

Traveled with partner

Feb 26, 2025

Liked: Staff & service, amenities

Probably the best you’re going to find in or near Tongariro National Park. Located right at the trail head of popular hikes, its location can’t be beat. Just keep in mind it’s an alpine motel geared toward backpackers. It’s great if you want to be near the park, but don’t have high expectations. Restaurant was very good for dinner.

Stayed 1 night in Feb 2025

8/10 Good

Cynthia

Feb 25, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great views

The views are spectacular! The receptionist, Tyson, was friendly and helpful, as was the bartender. We enjoyed our pizza in the bar. The breakfast buffet was pretty bad. Stick to the bread, meat and cheese, and fruit, and skip the “hot” food, and you’ll be ok. Book early if you, like us, are elderly and appreciate an en-suite bathroom. We had to go down the hall and around the corner from our tiny room to relieve ourselves. Overall it was enjoyable.

Stayed 1 night in Feb 2025

8/10 Good

Dean

Feb 24, 2025

Liked: Cleanliness, staff & service, amenities

The people here were very helpful...top rating for them. Breakfast was terrific if you are hungry as I was...The historic ski equipment around the lobby and sitting area/dining room was a highlight (they had the really old stuff on display, a real treat). The deck sit outside was on the parking lot so not much value there. Proximity to hiking Running trails was excellent...spent a night, but so much to do. Cold mountain air, slept amazing!

Stayed 1 night in Feb 2025

8/10 Good

Geoff

Feb 21, 2025

Liked: Cleanliness, staff & service

Great place, pillows could do with sn upgrade

Stayed 1 night in Feb 2025

10/10 Excellent

Chris

Feb 19, 2025

Liked: Cleanliness, property conditions & facilities

Stayed 1 night in Feb 2025

8/10 Good

Janet, Wenatchee

Traveled with partner

Feb 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent location for hiking. Nice common room and kitchen. Rooms very small with dim lighting.

Stayed 2 nights in Feb 2025

6/10 Okay

Deane

Traveled with partner

Feb 16, 2025

Disliked: Amenities, property conditions & facilities

Ideal backpacker style facility. Nice food but facilities are dated or do not work, for the money paid.

Stayed 1 night in Feb 2025

8/10 Good

Charlie

Feb 16, 2025

Stayed 2 nights in Feb 2025

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