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Hotel Don Simon

Property class: 3
3-star hotel near Portales de Toluca Shopping Center

Choose dates to view prices

Photo gallery for Hotel Don Simon

A lobby with a large vase centerpiece, wooden paneling, and a reflective floor.
A hotel room with two beds, wooden flooring, a large window with curtains, a bedside table with a vase of flowers, and a framed picture on the wall.
An elevator with a metallic finish, wooden paneling on the walls, and a set of stairs leading to it.
A restaurant with brick walls, wooden flooring, and a large TV screen.
A hotel with multiple floors, outdoor seating, and a well-lit facade.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Bar

Explore the area

View in a map
Mariano Matamoros 202, Toluca, MEX, 50000
  • Place, San Jose de Toluca Cathedral
    ‪7 min walk‬
  • Place, The Cosmovitral
    ‪10 min walk‬
  • Place, Nemesio Díez Stadium
    ‪14 min walk‬
  • Airport, Toluca, Estado de Mexico (TLC-Toluca Intl.)
    ‪28 min drive‬

Room options

View all photos for Room, 1 King Bed (No air conditioning)

A neatly made bed with a grey quilt, two patterned pillows, a wooden headboard, a nightstand with a vase of flowers, and a framed painting on the wall.

Room, 1 King Bed (No air conditioning)

8.4 out of 10
Very good
(9 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Double Room, 2 Double Beds (No air conditioning)

A hotel room with two beds, a wooden headboard, a nightstand, a bedside table, a vase with flowers, and a window with curtains.

Double Room, 2 Double Beds (No air conditioning)

9.0 out of 10
Wonderful
(7 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed (No air conditioning)

A hotel room with a large bed, a desk with a chair, a TV mounted on the wall, and a window with curtains.

Room, 1 King Bed (No air conditioning)

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Toluca

Toluca City-Centre stay.Within a 10-minute walk of this Toluca City-Centre hotel, you'll find Portales de Toluca Shopping Center and San Jose de Toluca Cathedral. The Cosmovitral and Nemesio Díez Stadium are also within 2 miles (3 km).

What's nearby

  • Portales de Toluca Shopping Center - 5 min walk - 0.3 miles
  • San Jose de Toluca Cathedral - 7 min walk - 0.4 miles
  • The Cosmovitral - 10 min walk - 0.6 miles
  • Nemesio Díez Stadium - 14 min walk - 0.8 miles
  • Autonomous University of Mexico State - 6 min drive - 2.1 miles

Getting around

  • Toluca Centro Station - 10 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 26 min drive

Restaurants

  • ‪Los Portales - ‬4 min walk
  • ‪Toks - ‬5 min walk
  • ‪McDonald's - ‬5 min walk
  • Pozoleria-Antojeria Don Pancho
  • Bistró Mecha Centro Histórico

About this property

Hotel Don Simon

3-star hotel near Portales de Toluca Shopping Center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Hotel Don Simon also features tour/ticket assistance, dry cleaning/laundry services, and a front-desk safe. Self parking is free.

This 3-star Toluca hotel is smoke free.

  • 72 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hotel Don Simon offers 72 accommodations with portable fans. Beds feature down comforters and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

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Hotel Rex
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  • Pet friendly
  • Free WiFi
  • Laundry
  • Housekeeping
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Total with taxes and fees
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Property amenities

Family friendly

  • Dining table

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 100 to 150 per person
  • A bar/lounge
  • A restaurant

Accessibility

  • Elevator
  • Smooth flooring in room

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Towels provided

Food and drink

  • Dining table

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Laptop workspace
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 200 per pet, per night
  • Only dogs and cats are allowed
  • Weight limit: 33 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 150 per person
  • Pet fee: MXN 200 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Don Simon Toluca
Hotel Don Simon
Don Simon Toluca
Capital O Don Simon
Hotel Don Simon Hotel
Hotel Don Simon Toluca
Hotel Don Simon Hotel Toluca

Frequently asked questions

How close is Hotel Don Simon to the airport?

Hotel Don Simon is 10.7 mi (26-min drive) away from the Toluca, Estado de Mexico (TLC-Toluca Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Don Simon?

As of Aug 13, 2026, prices found for a 1-night stay for 2 adults at Hotel Don Simon on Aug 30, 2026 start from $49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Don Simon have an airport shuttle?

Airport shuttle services are not available at Hotel Don Simon.

Does Hotel Don Simon offer free breakfast?

Free breakfast isn’t provided at Hotel Don Simon, but cooked-to-order breakfast is offered for a fee of between MXN 100 and 150 per person. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Hotel Don Simon?

No, there is no casino at this hotel.

What time is check-in at Hotel Don Simon?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

Is there free parking at Hotel Don Simon?

This hotel offers free self parking.

Does Hotel Don Simon have a pool?

Hotel Don Simon does not have a pool.

Does Hotel Don Simon have a restaurant?

Hotel Don Simon is home to La Campana, which features international cuisine.

Does Hotel Don Simon have a spa?

There are no spa services available at this hotel.

How close is Hotel Don Simon to downtown Toluca?

Hotel Don Simon is 0.3 mi away from Toluca.

Hotel Don Simon Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 170 out of 479 reviews
Rating 8 - Good. 161 out of 479 reviews
Rating 6 - Okay. 96 out of 479 reviews
Rating 4 - Poor. 21 out of 479 reviews
Rating 2 - Terrible. 31 out of 479 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
The king bed was great! The restaurant staff was amazing. We will be back.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Efren

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Courteous staff
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Guillermo

Liked: Cleanliness, amenities, property conditions & facilities
Great Location 15 min away from the STADIUM
Stayed 1 night in May 2025
Verified review

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Goog hotel. Clean and safe.
Stayed 1 night in Oct 2024
Verified review

6/10 Okay

Nadia E

Liked: Staff & service, amenities
👍
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Waldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool and clean property near the city center.
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

Maria Del Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a decent hotel, however no air conditioner, there was hot water but there was trick to getting it to work, breakfast was good.
Stayed 2 nights in Jul 2025
Verified review

4/10 Poor

Haydee

El personal no
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Monse

Liked: Cleanliness, amenities
.
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Verenice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a trick to making the hot water work and it made a loud pumping noise when turning on the sink hot water.
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Michael

Great location, and the building felt safe and was quiet. The decor was sparse, however, almost to the point of being absent. Minimalism is fine. Not caring, which seemed to be the case here, is a different story.
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Gabriela Valdes

Disliked: Staff & service
Nothing special
Stayed 2 nights in Aug 2024
Verified review

2/10 Terrible

Edmundo

Disliked: Cleanliness, property conditions & facilities
Horrible!! Place
Stayed 3 nights in Feb 2023
Verified review

2/10 Terrible

jaime

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
the hotel is clean but it looks and feels old, the rooms are very small and smell like sewer. My room didn't have AC, hair dryer, iron, safetybox, frige or ice maker. The hotel is within walking distance to Estadio Nemesio Diez, the city center and a few stores. I would not recommend this hotel unless its an emergency or if you are only staying for a day or two max.
Stayed 1 night in May 2025
Verified review

6/10 Okay

Moises

.
Stayed 2 nights in Dec 2024
Verified review

2/10 Terrible

Sergio Ernesto Chavez

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very old.
Stayed 4 nights in Oct 2022
Verified review

6/10 Okay

Myrian

Disliked: Cleanliness
Our room was changed from a king bed to a double room, wifi didn't work & the carpeting was dirty.
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

Harold

Liked: Staff & service
No hot water in shower
Stayed 2 nights in Oct 2024
Verified review

4/10 Poor

Macario

Disliked: Property conditions & facilities
In the afternoon the room was extremely hot in there with no a/c bathroom very poor on lights including the shower area the hot water sistem very deficient some times it runs hot water some times don't
Stayed 4 nights in Mar 2024
Verified review

4/10 Poor

Gloria

Disliked: Cleanliness, amenities
We arrived early from a long trip and were not allowed to check in until 3 pm. The staff when attempting to check in the second time were much friendlier and did let us check in 10 min early. The rooms did not have air conditioners and the small windows did not provide much ventilation. We did not have any type of soap in the shower nor hot water. We could not get the TV to function. Luckily we had purchased two rooms and the other did have a working TV, soaps in the shower and hot water. When we got back the morning of checkout we found all of our towels missing and my daughter who had been out to practice was not able to shower. The cleaning lady final came back with a towel 15 min before check out but it was too late as we had already packed all of our bags. Our rooms needed upgrades of furniture and ventilation.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Jacqueline

Liked: Cleanliness
Disliked: Amenities
I wanted to stay in a hotel close to downtown Toluca so I could walk to the main attractions. The hotel fulfilled this goal. However, it could have been much better. When we came in, we were sent to a room that was not cleaned yet. We had to go back to the lobby and get another room. Receptionist only gave us the key and the TV control. We came back late that night and the TV didn’t have many options and I couldn’t connect to the internet. Well, I asked next day about those things and reception printed out a paper with information about internet and TV service. Also, heat was bad the days we stayed (rooms do not have climate). So I have to ask again about what to do and then, they told me a fan could be borrow. I don’t know why I had to ask for those services, I would have wanted that the reception team was proactive on the needs of the customers. They are not customer oriented. And that it’s the major reason I gave them a 3 star rating overall. Hope they improve.
Stayed 2 nights in May 2024
Verified review

6/10 Okay

Yendi Atenea

Liked: Cleanliness, staff & service, property conditions & facilities
Esta bien ubicado aunque no esta exactamente en el centro
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicación del Centro. Recomiendo agregar un ventilador a la habitación en temporada de calor, es necesario y un par de botellas de agua, ya que no había nada en la habitación. Gracias
Stayed 1 night in May 2026
Verified review

4/10 Poor

Yolanda

Liked: Staff & service
Disliked: Cleanliness
La limpieza es mala, la cama muy dura, el termostato del calentador está mal calibrado. No es buena la relación calidad-precio. L@s trabajador@s son muy amables.
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Claudia

Disliked: Staff & service, amenities
Excelente ubicacion
Stayed 1 night in Apr 2026

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