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Radisson Hotel & Convention Center Toluca

4.0 star property
4-star Colonial hotel perfect for exploring Toluca

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Lobby
Indoor pool
Property map
Property map

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
Carretera Mexico - Toluca km 63.5, Colonia Santa Ana Tlapaltitlan, Toluca, MEX, 50160
  • Galerias Toluca
    ‪5 min walk‬
  • The Cosmovitral
    ‪3 min drive‬
  • Galerias Metepec Shopping Center
    ‪5 min drive‬
  • Toluca, Estado de Mexico (TLC-Toluca Intl.)
    ‪12 min drive‬

Room options

View all photos for Business Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Business Room, 1 King Bed, Non Smoking

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Garden Area

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 2 Double Beds, Non Smoking, Garden Area

9.4 out of 10
Exceptional
(26 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, Garden View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 2 Double Beds, Non Smoking, Garden View

8.8 out of 10
Excellent
(5 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking, Garden Area

Studio Suite, 1 King Bed, Non Smoking, Garden Area | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Studio Suite, 1 King Bed, Non Smoking, Garden Area

8.8 out of 10
Excellent
(3 reviews)
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Garden View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking, Garden View

8.6 out of 10
Excellent
(11 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Kitchenette (Extended Stay)

Room, 2 Double Beds, Non Smoking, Kitchenette (Extended Stay) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 2 Double Beds, Non Smoking, Kitchenette (Extended Stay)

  • 689 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Toluca

City center retreat .Stay at this Toluca hotel and you'll be within half a mile (1 km) of Galerias Toluca and 2 miles (3 km) of Museo del Alfeñique. Monument to Ignacio Zaragoza and Modelo Museum of Science and Industry (MUMCI) are also within 2 miles (3 km).

What's nearby

  • Galerias Toluca - 5 min walk - 0.3 miles
  • The Cosmovitral - 3 min drive - 2.1 miles
  • San Carlos Golf Club - 4 min drive - 2.4 miles
  • Galerias Metepec Shopping Center - 5 min drive - 3.1 miles
  • Nemesio Díez Stadium - 5 min drive - 3.1 miles

Getting around

  • Metepec Station - 7 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 18 min drive

Restaurants

  • ‪Sushi Roll - ‬9 min walk
  • ‪Starbucks Drive Thru - ‬1 min walk
  • ‪McCarthy's Irish Pub - Patio Toluca - ‬14 min walk
  • ‪Vips Patio Toluca - ‬14 min walk
  • ‪Italiannis - ‬9 min walk

About this property

Radisson Hotel & Convention Center Toluca

4-star Colonial hotel perfect for exploring Toluca
Radisson Hotel & Convention Center Toluca offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and 15 meeting rooms. The business-friendly Radisson Hotel & Convention Center Toluca also features an arcade/game room, a garden, and laundry facilities. Self parking is free.

This Colonial Toluca hotel is smoke free.

  • 250 guestrooms or units
  • 2 buildings
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Game room or arcade
  • Pool or billiards table
  • Garden
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Radisson Hotel & Convention Center Toluca offers 250 air-conditioned accommodations with safes and complimentary bottled water. 50-inch flat-screen televisions come with cable channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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Hotel Opus Grand Toluca Aeropuerto

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Property amenities

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Travel crib

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: MXN 226 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (45 inch wide door)
  • Front entrance ramp
  • Handrails in hallways (39 inches high)
  • Handrails in stairways (39 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 50-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 300 per accommodation, per stay, plus a deposit of MXN 300 per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 226 per person
  • Pet deposit: MXN 300 per stay
  • Pet fee: MXN 300 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Rey Inn Hotel
Rey Inn Hotel Toluca
Rey Toluca
Radisson Hotel Rey Toluca
Radisson Hotel Rey
Radisson Rey Toluca
Radisson Rey

Frequently asked questions

How close is Radisson Hotel & Convention Center Toluca to the airport?

Radisson Hotel & Convention Center Toluca is 8.8 mi (18-min drive) away from the Toluca, Estado de Mexico (TLC-Toluca Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Radisson Hotel & Convention Center Toluca?

As of Sep 6, 2025, prices found for a 1-night stay for 2 adults at Radisson Hotel & Convention Center Toluca on Sep 14, 2025 start from $45.3, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Radisson Hotel & Convention Center Toluca have an airport shuttle?

Airport shuttle services are not available at Radisson Hotel & Convention Center Toluca.

Does Radisson Hotel & Convention Center Toluca offer free breakfast?

Free breakfast isn’t provided at Radisson Hotel & Convention Center Toluca, but buffet breakfast is offered for a fee of MXN 226 per person. It's available every day from 6:30 AM to noon.

Is there a casino at Radisson Hotel & Convention Center Toluca?

No, there is no casino at this hotel.

What time is check-in at Radisson Hotel & Convention Center Toluca?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Radisson Hotel & Convention Center Toluca?

This hotel offers free self parking.

Does Radisson Hotel & Convention Center Toluca have a pool?

Radisson Hotel & Convention Center Toluca features an indoor pool.

Does Radisson Hotel & Convention Center Toluca have a restaurant?

Radisson Hotel & Convention Center Toluca is home to Malinalco, which features international cuisine.

Does Radisson Hotel & Convention Center Toluca have a spa?

There are no spa services available at this hotel.

How close is Radisson Hotel & Convention Center Toluca to downtown Toluca?

Radisson Hotel & Convention Center Toluca is 1.9 mi away from Toluca.

Radisson Hotel & Convention Center Toluca Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 348 out of 707 reviews
Rating 8 - Good. 223 out of 707 reviews
Rating 6 - Okay. 86 out of 707 reviews
Rating 4 - Poor. 37 out of 707 reviews
Rating 2 - Terrible. 13 out of 707 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Martha

Stayed 1 night in May 2025

4/10 Poor

Omar

Traveled with family
Disliked: Cleanliness
Rooms had an unpleasant odor. No hot water. Linen and carpet did not appear super clean.
Stayed 1 night in May 2025

6/10 Okay

alex

Traveled with group, Traveled with family
Property is fine overall for what you pay. But it did have some major problems 1 shower door would hit the toilet if I was a bit fatter I would not fit. 2 pressure in toilet was dismal had to put water from shower. Did I tell you I could barely fit through the door to get in the shower. Other than that it was ok.
Stayed 1 night in May 2025

10/10 Excellent

Antonio

Liked: Cleanliness, property conditions & facilities
The hotel was great, the check in however was quite poor because we arrived early morning and the check in was strictly at 3pm which wasn't good because we had to wait long hours to get checked in on top of the flight we just had.
Stayed 2 nights in May 2025

10/10 Excellent

Denisse, West Jordan

Stayed 1 night in May 2025

10/10 Excellent

Claudia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We booked for a one night stay. Felt safe and there is a Starbucks right nextdoor. Bed was comfy. They had hot water for showers. Loved exploring their garden and decor. Would recommend and would stay here again.
Stayed 1 night in May 2025

10/10 Excellent

Pedro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Evelyn

Stayed 1 night in Apr 2025

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Carmen

Traveled with family
Liked: Property conditions & facilities, room comfort

Buen hotel

Hotel muy bonito, la agua del alberca estaba un poco fría pero muy bonita para relajarse. La comida estaba buena, precios un poco altos. Los empleados muy atentos.
Stayed 1 night in Feb 2025

10/10 Excellent

Ana, Heredia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo excelente
Stayed 7 nights in Dec 2024

10/10 Excellent

Cristal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio
Stayed 6 nights in Aug 2024

10/10 Excellent

Albino

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

María Isabel Toledo

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
La caja fuerte no servía, llame a recepción para que enviara a mantenimiento y me ignoró. Por lo demás bien, pero sin apoyo por parte del personal de recepción.
Stayed 2 nights in Aug 2023

4/10 Poor

Juan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The good: Staff helpful, fast and convenient check in, very clean areas everywhere The very bad: no remote for heater or tv available until I requested it, terrible Bed, lot of noise (renovations taking place since very early in the morning), terrible lighting, very dark room and bathroom. When I checked out a day earlier no question was asked by receptionist Would not stay here again

2/10 Terrible

Julieta

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The Room wasn’t clean and it was ugly,

10/10 Excellent

Jose J

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just one thing, it take to long to get hot water, is a waste of water in order to get hot water in the shower.
Stayed 1 night in Aug 2022

2/10 Terrible

Jorge Antonio

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La entrada no es visible, no hay señalamientos, no hay iluminación, no hay personal recibiendo a los huéspedes. Los interiores están pobremente señalizados y prácticamente no hay luz en los pasillos. El baño está en malas condiciones. Las toallas están viejas, rotas y percudidas. No había agua caliente ni por la noche ni por la mañana. Muy mala experiencia en este hotel. En la zona hay por lo menos otros 5 ó 6 hoteles de precio similar, que con seguridad probaría antes de regresar a este establecimiento.
Stayed 1 night in Apr 2022

8/10 Good

Lazaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little dark at night
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet, not crowded, pool open, free parking

Rooms have air conditioning. Pool is open, relatively clean, ~4 feet at the deepest. Entrance a little difficult to find easily missed. Quiet, not crowded. A good stay.
Stayed 2 nights in May 2021

6/10 Okay

Carlos

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2021

8/10 Good

Diego

Business traveler
Liked: Cleanliness, staff & service, room comfort
It was a good rate and the room was clean. Fast check in and out experience. The pool and games area were superb but the gym was in really poor shape. The restaurant lacked food options.
Stayed 4 nights in Oct 2020

6/10 Okay

John

Liked: Cleanliness, staff & service, room comfort
The hotel is under remodeling and it wasn't advertised when I reserve. Noisy, and the swimming pool was not available for a couple of days
Stayed 8 nights in Dec 2019

8/10 Good

james

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveler

Stayed 2 nights in Dec 2019