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Hotel Don Simon

3.0 star property
3-star hotel near Portales de Toluca Shopping Center

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Photo gallery for Hotel Don Simon

Breakfast served, international cuisine
Reception
Front of property
Lobby sitting area
Double Room, 2 Double Beds (No air conditioning) | Premium bedding, down comforters, desk, laptop workspace

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Laundry
  • Pet friendly
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Mariano Matamoros 202, Toluca, MEX, 50000
  • Place, San Jose de Toluca Cathedral
    ‪7 min walk‬
  • Place, The Cosmovitral
    ‪10 min walk‬
  • Place, Nemesio Díez Stadium
    ‪14 min walk‬
  • Airport, Toluca, Estado de Mexico (TLC-Toluca Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed (No air conditioning)

Room, 1 King Bed (No air conditioning) | Premium bedding, down comforters, desk, laptop workspace

Room, 1 King Bed (No air conditioning)

8.8 out of 10
Excellent
(6 reviews)
  • 194 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, 2 Double Beds (No air conditioning)

Double Room, 2 Double Beds (No air conditioning) | Premium bedding, down comforters, desk, laptop workspace

Double Room, 2 Double Beds (No air conditioning)

9.0 out of 10
Wonderful
(7 reviews)
  • 194 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Toluca

Toluca City-Centre stay.Within a 10-minute walk of this Toluca City-Centre hotel, you'll find Portales de Toluca Shopping Center and San Jose de Toluca Cathedral. Also, The Cosmovitral is within half a mile (1 km) and Nemesio Díez Stadium is within 2 miles (3 km).

What's nearby

  • San Jose de Toluca Cathedral - 7 min walk - 0.4 miles
  • The Cosmovitral - 10 min walk - 0.6 miles
  • Nemesio Díez Stadium - 14 min walk - 0.8 miles
  • Autonomous University of Mexico State - 3 min drive - 1.7 miles
  • Galerias Metepec Shopping Center - 6 min drive - 4.0 miles

Getting around

  • Toluca Centro Station - 10 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 24 min drive

Restaurants

  • ‪Wild Wings Toluca - ‬3 min walk
  • ‪Cafe Sophia - ‬3 min walk
  • ‪Fiesta Inn - ‬2 min walk
  • ‪PETRA fonda - ‬1 min walk
  • ‪Chilaquiles aldama - ‬3 min walk

About this property

Hotel Don Simon

3-star hotel near Portales de Toluca Shopping Center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Hotel Don Simon also features tour/ticket assistance, dry cleaning/laundry services, and a front-desk safe. Self parking is free.

This 3-star Toluca hotel is smoke free.

  • 72 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hotel Don Simon offers 72 accommodations with portable fans. Beds feature down comforters and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Dining table

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 100 to 150 per person
  • A bar/lounge
  • A restaurant

Accessibility

  • Elevator
  • Smooth flooring in room

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Towels provided

Food and drink

  • Dining table

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Laptop workspace
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: MXN 200 per pet, per night
  • Only dogs and cats are allowed
  • Weight limit: 33 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 150 per person
  • Pet fee: MXN 200 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Don Simon Toluca
Hotel Don Simon
Don Simon Toluca
Capital O Don Simon
Hotel Don Simon Hotel
Hotel Don Simon Toluca
Hotel Don Simon Hotel Toluca

Frequently asked questions

How close is Hotel Don Simon to the airport?

Hotel Don Simon is 10.7 mi (24-min drive) away from the Toluca, Estado de Mexico (TLC-Toluca Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Don Simon?

As of Oct 25, 2025, prices found for a 1-night stay for 2 adults at Hotel Don Simon on Nov 3, 2025 start from $46.82, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Don Simon have an airport shuttle?

Airport shuttle services are not available at Hotel Don Simon.

Does Hotel Don Simon offer free breakfast?

Free breakfast isn’t provided at Hotel Don Simon, but cooked-to-order breakfast is offered for a fee of between MXN 100 and 150 per person. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Hotel Don Simon?

No, there is no casino at this hotel.

What time is check-in at Hotel Don Simon?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

Is there free parking at Hotel Don Simon?

This hotel offers free self parking.

Does Hotel Don Simon have a pool?

Hotel Don Simon does not have a pool.

Does Hotel Don Simon have a restaurant?

Hotel Don Simon is home to La Campana, which features international cuisine.

Does Hotel Don Simon have a spa?

There are no spa services available at this hotel.

How close is Hotel Don Simon to downtown Toluca?

Hotel Don Simon is 0.4 mi away from Toluca.

Hotel Don Simon Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 143 out of 430 reviews
Rating 8 - Good. 152 out of 430 reviews
Rating 6 - Okay. 88 out of 430 reviews
Rating 4 - Poor. 17 out of 430 reviews
Rating 2 - Terrible. 30 out of 430 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

jaime

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
the hotel is clean but it looks and feels old, the rooms are very small and smell like sewer. My room didn't have AC, hair dryer, iron, safetybox, frige or ice maker. The hotel is within walking distance to Estadio Nemesio Diez, the city center and a few stores. I would not recommend this hotel unless its an emergency or if you are only staying for a day or two max.
Stayed 1 night in May 2025

10/10 Excellent

Guillermo, Bronx

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great Location 15 min away from the STADIUM
Stayed 1 night in May 2025

4/10 Poor

Gloria

Traveled with family
Disliked: Cleanliness, amenities
We arrived early from a long trip and were not allowed to check in until 3 pm. The staff when attempting to check in the second time were much friendlier and did let us check in 10 min early. The rooms did not have air conditioners and the small windows did not provide much ventilation. We did not have any type of soap in the shower nor hot water. We could not get the TV to function. Luckily we had purchased two rooms and the other did have a working TV, soaps in the shower and hot water. When we got back the morning of checkout we found all of our towels missing and my daughter who had been out to practice was not able to shower. The cleaning lady final came back with a towel 15 min before check out but it was too late as we had already packed all of our bags. Our rooms needed upgrades of furniture and ventilation.
Stayed 1 night in Apr 2025

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Waldo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool and clean property near the city center.
Stayed 1 night in Nov 2024

8/10 Good

Fenia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Michael

Great location, and the building felt safe and was quiet. The decor was sparse, however, almost to the point of being absent. Minimalism is fine. Not caring, which seemed to be the case here, is a different story.
Stayed 2 nights in Nov 2024

6/10 Okay

Myrian

Disliked: Cleanliness
Our room was changed from a king bed to a double room, wifi didn't work & the carpeting was dirty.
Stayed 1 night in Nov 2024

6/10 Okay

Harold

Liked: Staff & service
No hot water in shower
Stayed 2 nights in Oct 2024

8/10 Good

Miguel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Goog hotel. Clean and safe.
Stayed 1 night in Oct 2024

10/10 Excellent

Gabriela Valdes

Disliked: Staff & service
Nothing special
Stayed 2 nights in Aug 2024

8/10 Good

Jacqueline

Traveled with family
Liked: Cleanliness
Disliked: Amenities
I wanted to stay in a hotel close to downtown Toluca so I could walk to the main attractions. The hotel fulfilled this goal. However, it could have been much better. When we came in, we were sent to a room that was not cleaned yet. We had to go back to the lobby and get another room. Receptionist only gave us the key and the TV control. We came back late that night and the TV didn’t have many options and I couldn’t connect to the internet. Well, I asked next day about those things and reception printed out a paper with information about internet and TV service. Also, heat was bad the days we stayed (rooms do not have climate). So I have to ask again about what to do and then, they told me a fan could be borrow. I don’t know why I had to ask for those services, I would have wanted that the reception team was proactive on the needs of the customers. They are not customer oriented. And that it’s the major reason I gave them a 3 star rating overall. Hope they improve.
Stayed 2 nights in May 2024

6/10 Okay

Mauricio

Stayed 1 night in May 2024

4/10 Poor

Macario

Business traveler
Disliked: Property conditions & facilities
In the afternoon the room was extremely hot in there with no a/c bathroom very poor on lights including the shower area the hot water sistem very deficient some times it runs hot water some times don't
Stayed 4 nights in Mar 2024

8/10 Good

Adriana Isabel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

Felicitos

Stayed 1 night in Oct 2023

2/10 Terrible

Edmundo, Chatworth

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Horrible!! Place
Stayed 3 nights in Feb 2023

2/10 Terrible

Sergio Ernesto Chavez

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very old.
Stayed 4 nights in Oct 2022

8/10 Good

george

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great quality and price.

We were quit impressed with the hotel and location overall. The room was spotless and modernized. We are already plannng to go back next year. The staff was quite friendly and helpful.
Stayed 1 night in Mar 2020

10/10 Excellent

Imir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveler

Stayed 6 nights in Dec 2019

10/10 Excellent

MAURICIO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveler

Stayed 7 nights in Feb 2019

6/10 Okay

Ramona, p Toluca, mx

Liked: Cleanliness, staff & service
Disliked: Amenities
Great location. No fridge. They discontinued the intrrnet service early in the evening. By the way, expedia only reserves the room and yu must pay when you get there. I didn't know that and it caus3d me much confusion
Stayed 1 night in Feb 2019

2/10 Terrible

Steve

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

POOR Hotel. Not even worth the discounted price

I chose this hotel because I wanted to be close to the centre of town, it had adequate ratings (generally over 8 & proudly displayed in reception), and was offering a significant discount from its standard price. I made a grave mistake. The hotel is like a time warp back to the 1960s. The place has not been renovated for decades. My room was ancient with old decorations, carpets and furniture. The windows are single glazed with a poorly fitting sliding opening so, given there is no heating in the rooms, it was very cold overnight because nights are cold in Toluca due to the altitude (certainly in November). The bedspreads (no duvets here) were dirty and threadbare the sheets were well used and the towels were old, sometimes with holes or frayed edges. The bathroom (again ~1960s),was dirty with mould on the grout and celling - hardly surprising with no extractor fan or window and the water kept running after the toilet was flushed as there was a faulty flushing mechanism. Service at the front desk was minimal and whilst a breakfast (small choice), was available in a 'restaurant' area it was at an extra charge as it appeared to be run as a separate business (you could drop a tip into a canister by the till but before I reached the exit from the 'restaurant (~20 metres), I heard them opening the tin to retrieve the cash. There is absolutely nothing to recommend about this hotel and the selection in Toluca includes plenty of modern hotels (though not so many in the centre).
Stayed 5 nights in Nov 2018