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Best Western Plus Metepec & Suites

3.5 star property
3.5-star hotel near Galerias Metepec Shopping Center

Choose dates to view prices

Photo gallery for Best Western Plus Metepec & Suites

Exterior
Lobby
Standard Room, 1 King Bed, Non Smoking | In-room safe, individually decorated, individually furnished, desk
In-room safe, individually decorated, individually furnished, desk
Restaurant

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Gym
  • Room service
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

Map
Vialidad Solidaridad Las Torres 638, Ote San Jeronimo Chicahualco Metepec, Toluca, MEX, 50290
  • San Carlos Golf Club
    ‪17 min walk‬
  • Town Square Metepec
    ‪2 min drive‬
  • Galerias Metepec Shopping Center
    ‪5 min drive‬
  • Toluca, Estado de Mexico (TLC-Toluca Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Suite, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Toluca

Metepec stay.Your stay at this Metepec hotel places you within 3 miles (5 km) of Town Square Metepec and Galerias Toluca. Tree of Life Artisanal Exhibition and Sale Center and Plaza Juarez are also within 3 miles (5 km).

What's nearby

  • San Carlos Golf Club - 17 min walk - 0.9 miles
  • Town Square Metepec - 2 min drive - 1.2 miles
  • Galerias Toluca - 3 min drive - 1.9 miles
  • Galerias Metepec Shopping Center - 5 min drive - 2.6 miles
  • Plaza Sendero Toluca - 7 min drive - 4.2 miles

Getting around

  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 21 min drive

Restaurants

  • ‪Las Kekas - ‬6 min walk
  • ‪El Paisa Tacos de Cabeza - ‬10 min walk
  • ‪Culichi Roll - ‬11 min walk
  • ‪El Camaron Guasaveño - ‬6 min walk
  • ‪¡Anda Tu! - ‬16 min walk

About this property

Best Western Plus Metepec & Suites

3.5-star hotel near Galerias Metepec Shopping Center
Along with a restaurant, there's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Best Western Plus Metepec & Suites. Free self parking is available.

This 3.5-star Toluca hotel is smoke free.

  • 1 building
  • 44 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Deli
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
Best Western Plus Metepec & Suites offers 44 accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Toluca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to noon
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Shopping mall
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:30 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Best Western Plus Metepec & Suites

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free, per registered adult, when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 2 children 11 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Pets and service animals are not allowed on site.

Property is also known as

Best Western Plus Metepec Hotel
Best Western Plus Metepec
Plus Metepec & Suites Toluca
Best Western Plus Metepec & Suites Hotel
Best Western Plus Metepec & Suites Toluca
Best Western Plus Metepec & Suites Hotel Toluca

Frequently asked questions

How close is Best Western Plus Metepec & Suites to the airport?

Best Western Plus Metepec & Suites is 8.5 mi (21-min drive) away from the Toluca, Estado de Mexico (TLC-Toluca Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Plus Metepec & Suites?

As of May 29, 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Metepec & Suites on Jun 7, 2025 start from $48.74, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plus Metepec & Suites have an airport shuttle?

Airport shuttle services are not available at Best Western Plus Metepec & Suites.

Does Best Western Plus Metepec & Suites offer free breakfast?

Best Western Plus Metepec & Suites offers free continental breakfast every day from 7:00 AM to noon.

Is there a casino at Best Western Plus Metepec & Suites?

No, there is no casino at this hotel.

What time is check-in at Best Western Plus Metepec & Suites?

Check-in start time: 3 PM; Check-in end time: 3:30 AM.

Is there free parking at Best Western Plus Metepec & Suites?

This hotel offers free self parking.

Does Best Western Plus Metepec & Suites have a pool?

Best Western Plus Metepec & Suites does not have a pool.

Does Best Western Plus Metepec & Suites have a restaurant?

Yes, there is a restaurant on site.

Does Best Western Plus Metepec & Suites have a spa?

There are no spa services available at this hotel.

How close is Best Western Plus Metepec & Suites to downtown Toluca?

Best Western Plus Metepec & Suites is 3.6 mi away from Toluca.

Best Western Plus Metepec & Suites Reviews

Reviews

6.8
Rating 10 - Excellent. 136 out of 501 reviews
Rating 8 - Good. 137 out of 501 reviews
Rating 6 - Okay. 89 out of 501 reviews
Rating 4 - Poor. 66 out of 501 reviews
Rating 2 - Terrible. 73 out of 501 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Fernanda

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

4/10 Poor

David

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 4 nights in Feb 2025

8/10 Good

Robert

Good
Stayed 3 nights in Jan 2025

2/10 Terrible

Fabiola

Traveled with partner
Mi experiencia en el hotel fue bastante mala. Aunque el staff fue muy amable, la propiedad fue simplemente terrible. El wifi no funcionaba y no tuvimos agua caliente (lo mínimo que esperaría de un hotel!). Ni siquiera nos pudimos bañar! El hotel tiene unas luces al exterior (roja y azules que parpadean y que parecen de patrulla de policía) y las luces parpadeantes se filtran al cuarto y nos fue imposible dormir! Pedimos que las apagaran y nos dijeron que no era posible. Además, la cama fue sumamente incómoda y rechinaba con el más mínimo movimiento.
Stayed 1 night in Dec 2024

4/10 Poor

Fernando

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Accessible hotel but noisy location

Hotel is right next a busy road and the the single-pane windows do not help reducing the noise. Bed seemed old and not very comfortable, there were 5 pillows to choose from but all very thick and we prefer low pillows. We changed the room as neighbors were rude and noisy and the friendly staff tried hard to accommodate us in a room away, which was still noisy by the road traffic. Earplugs are a must in this hotel. We would not come back to this location.
Stayed 1 night in Jul 2024

2/10 Terrible

Arturo

Traveled with partner
Disliked: Amenities
Aléjate de este lugar, están coludidos con extorsionadores: yo resido en el extranjero al hacer mi check in mostré mi licencia de manejo de dónde resido y mi teléfono del mismo país, al ir al cuarto no había agua en el sanitario por lo cual le hice saber a recepción a una tal monse( así le dijo una compañera) le dije que me arreglara el agua o me cambiara de habitación en esta habitación podía ver la calle entonces inmediatamente me dijo los cambio de habitación en una actitud sospechosa. Nos cambió a una habitación que da a otras habitaciones. Estábamos muy cansados por lo cual nos dormimos, al rededor de las 11:00 pm me llamaron insistentemente por whats up pero la verdad estaba casi dormido y por error contesté, era una voz de mujer que hablaba de recepción y empezó a decir que estaba la policía en el hotel que hubo un rapto de una niña en otro estado y que el automóvil del crimen estaba estacionado en las instalaciones del hotel, yo creí esa versión por qué NADIE SABÍA QUE YO ESTARÍA HOSPEDADO EN ESO HOTEL NI SIQUIERA MI FAMILA( GRAVE ERROR) al instante me pasa a un hombre supuesto comandante de la policía me pide que cambie a video llamada al hacerlo mi sangre se congeló al ver las siglas de un grupo me contó de casi la misma versión solo que los secuestradores eran de un grupo antagónico por lo cual iban a revisar el hotel habitación por habitación, es muy larga la historia mi pesadilla y la de mi familia duró casi 9 horas solo ALÉJENSE DE ESTE LUGAR.
Stayed 2 nights in Jul 2024

8/10 Good

Perla

Traveled with family
Liked: Staff & service
Disliked: Amenities
Is to much noise at night time
Stayed 2 nights in Jun 2024

10/10 Excellent

Astrid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Brian

Traveled with family
Good
Stayed 3 nights in Jun 2024

6/10 Okay

thalia

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Good choice for one night!
Stayed 1 night in May 2024

2/10 Terrible

Gerardo, Houston

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a cheap motel that even offer rooms by the hour
Stayed 2 nights in Mar 2024

6/10 Okay

ALONSO MORALES

convenient for one night
Stayed 1 night in Mar 2024

8/10 Good

Waldemar

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No view. No room service
Stayed 1 night in Feb 2024

6/10 Okay

ARELI

Stayed 1 night in Dec 2023

8/10 Good

Jesus

Traveled with group
Nice place thanks
Stayed 1 night in Jul 2023

2/10 Terrible

Karina

Stayed 2 nights in Apr 2022

8/10 Good

Juan carlos

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Good Hotel, stayed for 1 night for business. Clean and good service. For sleep over was perfect.
Stayed 1 night in Dec 2021

2/10 Terrible

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Staff & service, room comfort

Stay away from this place

Rude front desk person. There is a red/blue light outside of the hotel that reflected in my room all night long...I could not sleep the whole night.
Stayed 1 night in Mar 2021

10/10 Excellent

Juana

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

2/10 Terrible

Verified traveler

Stayed 1 night in Mar 2020

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This property did NOT have an elevator and we were on the third floor. Very inconvenient and I’m sure that’s not even legal. The shower and toilet were also INSIDE the guest room. It was not a separate room and there was NO privacy.
Stayed 4 nights in May 2019

8/10 Good

Verified traveler

Stayed 3 nights in May 2019

10/10 Excellent

Jose Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Since day one ..no hot water...was asked to front desk but nothing ..second day no water..no shower not even to brush ur ..teeth...
Stayed 6 nights in Jan 2019