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Pan Pacific Suzhou

4.5 star property
4.5-star luxury hotel near Shantang Street

Choose dates to view prices

Photo gallery for Pan Pacific Suzhou

A traditional multi-tiered pagoda with a courtyard, surrounded by modern buildings.
Exterior
4 restaurants; breakfast, lunch, dinner, and brunch served
Lobby
A modern hotel room with a sofa, a round table, a TV, and a view of a pagoda through large windows.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
259 Xin Shi Road, GuSou District, Suzhou, Jiangsu, 215007
  • Place, Panmen Scenic Area
    ‪1 min walk‬
  • Place, Suzhou City Moat
    ‪5 min walk‬
  • Place, Master of the Nets Garden
    ‪3 min drive‬
  • Airport, Wuxi (WUX-Shuofang)
    ‪33 min drive‬

Room options

View all photos for Premier King

Down comforters, minibar, in-room safe, blackout drapes

Premier King

  • Sleeps 2
  • Free WiFi

View all photos for Premier Twin

Down comforters, minibar, in-room safe, blackout drapes

Premier Twin

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Suite

A modern hotel room with a large bed, a desk, a chair, a nightstand, a wall-mounted lamp, a framed artwork, and a decorative vase with flowers.

Deluxe Suite

10.0 out of 10
Exceptional
(1 review)
  • 689 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premier Twin

A hotel room with two beds, a desk, a chair, and a view of the city.

Premier Twin

9.0 out of 10
Wonderful
(2 reviews)
  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe King

Deluxe King | Down comforters, minibar, in-room safe, blackout drapes

Deluxe King

10.0 out of 10
Exceptional
(2 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Twin

Deluxe Twin | Down comforters, minibar, in-room safe, blackout drapes

Deluxe Twin

8.8 out of 10
Excellent
(5 reviews)
  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Premier Balcony Suite

A hotel room with a large bed, a sofa, a TV, a desk, and a balcony with a view.

Premier Balcony Suite

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 732 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premier Balcony Twin

View from room

Premier Balcony Twin

  • Garden view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Premier Balcony King

A hotel room with a large bed, a desk with a chair, a window with a view of greenery, and a decorative wall hanging.

Premier Balcony King

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Suite

Family Suite | Down comforters, minibar, in-room safe, blackout drapes

Family Suite

  • Garden view
  • 689 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed
  • Free WiFi

View all photos for Family Two Bedrooms

Family Two Bedrooms | Down comforters, minibar, in-room safe, blackout drapes

Family Two Bedrooms

9.6 out of 10
Exceptional
(5 reviews)
  • Garden view
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Family Triple Room

Family Triple Room | Down comforters, minibar, in-room safe, blackout drapes

Family Triple Room

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Premier View King

Premier View King | Down comforters, minibar, in-room safe, blackout drapes

Premier View King

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Two Bedroom Executive Suite

A modern hotel room with a large bed, a desk, a chair, a nightstand, a wall-mounted lamp, a framed artwork, and a decorative vase with flowers.

Two Bedroom Executive Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 1184 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds
  • Free WiFi

View all photos for Premier View Twin

Premier View Twin | Down comforters, minibar, in-room safe, blackout drapes

Premier View Twin

  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Family King Room

Family King Room | Down comforters, minibar, in-room safe, blackout drapes

Family King Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premier King Grande

Premier King Grande | Down comforters, minibar, in-room safe, blackout drapes

Premier King Grande

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Pagoda Suite

A hotel room with a large bed, a bedside table, a TV, a window with a view of a pagoda, and a balcony.

Pagoda Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite

Down comforters, minibar, in-room safe, blackout drapes

Executive Suite

  • Sleeps 2
  • Free WiFi

View all photos for Premier King

Premier King | Down comforters, minibar, in-room safe, blackout drapes

Premier King

10.0 out of 10
Exceptional
(4 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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Front of property

Courtyard by Marriott Suzhou Mudu

Wuzhong
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
9.4 out of 10, Exceptional, 44 reviews
$65 nightly
The price is $69
Jul 3 - Jul 4
Total with taxes and fees
Courtyard by Marriott Suzhou Mudu

About the neighborhood

Suzhou

City center stay.A stay at this Suzhou Old Town hotel places you within 3 miles (5 km) of Shantang Street and 6 miles (10 km) of Suzhou Museum. Humble Administrator's Garden and Hanshan Temple are also within 6 miles (10 km).

What's nearby

  • Panmen Scenic Area - 1 min walk - 0.1 miles
  • Suzhou City Moat - 5 min walk - 0.3 miles
  • Classical Gardens of Suzhou - 15 min walk - 0.8 miles
  • Suzhou Park - 3 min drive - 1.9 miles
  • Master of the Nets Garden - 3 min drive - 1.7 miles

Getting around

  • Renminqiao South Station - 9 min walk
  • Suzhou Railway Station - 13 min drive
  • Wuxi (WUX-Shuofang) - 46 min drive

Restaurants

  • ‪萃英园 Garden Brasserie - ‬10 min walk
  • ‪85°C Bakery Café (85度C) - ‬8 min walk
  • ‪Monica's - ‬16 min walk
  • ‪KFC (肯德基) - ‬15 min walk
  • ‪Reflections Coffee - ‬9 min walk

About this property

Pan Pacific Suzhou

4.5-star luxury hotel near Shantang Street
Pan Pacific Suzhou offers its guests a seasonal outdoor pool, an indoor pool, an outdoor tennis court, and a sauna. There are 4 restaurants on site. A business center and 11 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 12917 square feet (1200 square meters) and includes conference space. A fitness center, spa services, and a vending machine are also featured at the luxury Pan Pacific Suzhou.

This 4.5-star Suzhou hotel is smoke free.

  • 336 guestrooms or units
  • 5 levels
  • 3 buildings
  • 4 dining venues
  • Meeting rooms
  • 12917 sq ft of conference space
  • 1200 sq m of conference space
  • Built in 1999
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Gift shop
  • Bellhop
  • Elevator
  • No smoking on site
Pan Pacific Suzhou offers 336 air-conditioned accommodations with minibars and safes. Beds feature down comforters. 47-inch flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. This Suzhou hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services.

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AC Hotel by Marriott Suzhou China
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  • Free WiFi
  • Restaurant
  • Air conditioning
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4.7 out of 5, Exceptional, 76 reviews
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The price is $69
Jul 5 - Jul 6
Total with taxes and fees
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Property amenities

Family friendly

  • Children's toys
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 68 for adults and CNY 68 for children
  • 4 restaurants

Things to do

  • Billiards/pool table
  • Golf driving range
  • Gym
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • Table tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (47 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchairs on site

Room amenities

Entertainment

  • 47-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 PM
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee: 50-percent of room rate for check-in between 1:00 PM and 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pan Pacific Suzhou

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for CNY 300.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 68 for adults and CNY 68 for children
  • Late check-in fee: 50-percent of room rate for check-in between 1:00 PM and 6:00 PM
  • Rollaway bed fee: CNY 300.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • The seasonal pool will open in June and close in September.
  • Pool access available from 7:00 AM to 9:30 PM.
  • Up to 2 children 17 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Pan Pacific Hotel Suzhou
Pan Pacific Suzhou
Suzhou Pan Pacific
Pan Pacific Suzhou Hotel Suzhou
Pan Pacific Suzhou Hotel
Pan Pacific Suzhou Hotel
Pan Pacific Suzhou Suzhou
Pan Pacific Suzhou Hotel Suzhou

Frequently asked questions

How close is Pan Pacific Suzhou to the airport?

Pan Pacific Suzhou is 29.5 mi (46-min drive) away from the Wuxi (WUX-Shuofang) airport, the closest popular airport to the property.

How much does it cost to stay at Pan Pacific Suzhou?

As of Jul 2, 2026, prices found for a 1-night stay for 2 adults at Pan Pacific Suzhou on Jul 5, 2026 start from $66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Pan Pacific Suzhou have an airport shuttle?

Airport shuttle services are not available at Pan Pacific Suzhou.

Does Pan Pacific Suzhou offer free breakfast?

Free breakfast isn’t provided at Pan Pacific Suzhou, but buffet breakfast is offered for a fee of CNY 68 for adults and CNY 68 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Pan Pacific Suzhou?

No, there is no casino at this hotel.

What time is check-in at Pan Pacific Suzhou?

Check-in start time: 3:00 PM; Check-in end time: 6 PM.

Is there free parking at Pan Pacific Suzhou?

Free parking is not available at this hotel.

Does Pan Pacific Suzhou have a pool?

Pan Pacific Suzhou features an indoor pool and a seasonal outdoor pool. Guests can enjoy pool access from 7:00 AM to 9:30 PM.

Does Pan Pacific Suzhou have a restaurant?

There are 4 onsite restaurants, offering options like international cuisine, a poolside location, and garden views.

Does Pan Pacific Suzhou have a spa?

This hotel doesn't have a spa, but it does offer spa services.

How close is Pan Pacific Suzhou to downtown Suzhou?

Pan Pacific Suzhou is 2.3 mi away from Suzhou.

Pan Pacific Suzhou Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 345 out of 543 reviews
Rating 8 - Good. 139 out of 543 reviews
Rating 6 - Okay. 38 out of 543 reviews
Rating 4 - Poor. 18 out of 543 reviews
Rating 2 - Terrible. 3 out of 543 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The concierge was very friendly and helpful, housekeeping staff did a excellent job cleaning our room, the breakfast buffet was an excellent value, overall I would highly recommend this hotel.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to a park, quieter, free and worth a lot.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome place to stay
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Josceyln

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast variety was good but local breakfast items were the best. Room was clean and comfortable with a good hairdryer which is important for me. Staff were great and I enjoyed the history of Suzhou by the Manager and his knowledge is great. He gave a lot of exploration tips and I definitely need to go back Suzhou again to throughly enjoy the city
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at Pan Pacific Suzhou. The room was modern, beautifully designed, and very clean, which made the entire stay feel incredibly comfortable and relaxing. The location was also a huge plus. It’s close to Panmen Gate and the gardens, and getting around was really easy. Everything felt convenient without being too busy. Overall, a great mix of comfort, design, and location. I’d definitely stay here again!
Stayed 1 night in Mar 2026
Verified

8/10 Good

Edmond

Liked: Cleanliness, staff & service, amenities
Overall clean and spacious room, but it was an extremely long walk from lobby to our room. Staff was helpful. Several restaurants within walking distance and there was an excellent bakery shop nearby.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Toh

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel with big room.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Zhao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay
Stayed 1 night in Jul 2025
Verified

8/10 Good

Lim

Liked: Cleanliness, staff & service, amenities
Clean room, helpful staff, and superb amenities!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

lei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room is clean
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire property had a vintage feel to it. Staff were great. Cleanliness was great and the bed was very comfortable. I did my photoshoot with the hotel’s photoshoot shop. The cheongsame were very well made, comfortable and pretty. The photographers were awesome, they made me smile naturally and the photographs were very well done. Highly recommended.
All photographs are taken inside Pan Pacific Suzhou
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Yile

Liked: Amenities
We had a great time staying at this hotel
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Alice

Liked: Cleanliness, staff & service, amenities
Hotel is beautiful, room size is good. Room is clean with good amenities.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities
Very cool hotell. High class rooms and facilities.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Johnny Chinh

Liked: Cleanliness, amenities, property conditions & facilities
Well appointed room but a bit dates but that could be because they wanted to stay with the Chinese styled theme. Beautiful garden and scenic area for photos and check in if that's what you're into.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Great room, staff, cleaning and facilities. Many perks available for guests such as complimentary hanfu experience, access to Panmen garden, etc.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Xiong Wei

Liked: Cleanliness, amenities, property conditions & facilities
Everything Good to Go in this Hotel!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Joanelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel looks like a palace and the garden is linked to a beautiful place of interest which hotel guests can gain free entry and also get 1 hour of complimentary ancient dressing
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful hotel, styled in the Wu Dynasty architecture. Highly recommend this hotel to anyone visiting Suzhou.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Darren Hank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a gem. It is build as part of an ancient courier station that has significant Chinese history. The park in the back lights up at night and provides a beautiful contrast with the bustling Suzhou. You get the same feel of the Venice-like town all to yourself. The hotel itself also has what you would expect of a 5star hotel with restaurants and various gyms/spa/family amenities. A must stay if you visit Suzhou!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Suping

Liked: Cleanliness, amenities, property conditions & facilities
Spacious room with beautiful landscape environment
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Qing

Liked: Cleanliness, amenities, property conditions & facilities
It was such a wonderful surprise, the hotel is in the famous Suzhou traditional garden setting, right next to a park with an ancient tower and beautiful gardens. The rooms are luxuriously furnished with classic Chinese wooden decorations. The staff are super friendly and very helpful. rooms are very clean. The breakfast is outstanding I will go again anytime I go to the area, specially trying to reserve a room that faces the garden with impeccable views. Definitely the place to stay in the city
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Leslie

Liked: Cleanliness, staff & service, amenities
Nice room. Staff are attentive. Good and clean room.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Fan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast and services, serene atmosphere surrounded by the garden
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was super clean. Staffs were friendly and helpful. Will definitely come back to this hotel in future when re-visiting Suzhou.
Stayed 2 nights in Oct 2025

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