6/10 Aceptable
Aaron R.
23 may. 2025
No le gustó: Limpieza
Good property but bad bug issue
We were supposed to stay here for almost 2 weeks but we cut our trip short because of bugs getting into our room and bed. While we understand that the bugs come out after it rains that doesn’t mean we want them in our bed.. we told the manager about the issue and she said she’d send someone out to take care of it the next day while we were gone and the next day comes and we’re out doing things and get back to the villa around 8pm and find that nobody has come to fix the problem and the bugs are still in the bed so I text her again and she sends someone out within 30 minutes and the lady comes in and cleans the room and changes the sheets but doesn’t address the issue of how the bugs are getting in at all. We laid down for bed and sure enough a bug flies and lands straight on my face and that was the last straw. We decided we weren’t staying there anymore cause nobody wants to sleep in bugs on their honeymoon… I texted pictures and asked for a refund of the nights we weren’t going to stay and I’ll give it to the manager for making that happen. We did get a refund but I wouldn’t recommend staying here if they haven’t fixed the bug issue
Aaron R.
Se hospedó 7 noches en mayo de 2025