2/10 Terrible
Brenton G.
21 feb. 2025
Le gustó: Limpieza
Worst experience ever
I booked this listing to take my wife and 2 yr old son on a short beach trip before having our second child. When I booked the vacation I paid for the added trip insurance just in case. Prior to going on the trip the doctor told us that they wanted my wife to take it easy and we did not know if we would be able to take the trip or not. When I reached out to the property owner/management they told me that they do not issue refunds. After getting the green light from our doctor, we were told my wife could go to the beach as long as she took it easy. The weekend we had booked was also the weekend that the south east had the ice storm. On top of that my kid got sick and we submitted a doctor's excuse for the VRBO insurance policy (sick guests are SUPPOSED to be covered under the policy). Long story short we were unable to go on the trip and we were told by both VRBO and the property management to kick rocks. Even though this property is stunning and my family and I were very much looking forward to enjoying it, I would not come to this property now if you gave it to me for free for the week of the 4th of July. I also will no longer be using VRBO for any rentals moving forward.So anyone that reads this BEWARE, and don't waste your money on vacation insurance because they won't honor it and you will be told that your case has been closed like I did.
Brenton G.
Se hospedó 3 noches en enero de 2025