8/10 Bueno
Chris S., Iona
9 may. 2025
The lofts
Our stay at this rental had its ups and downs. We absolutely loved the pool and hot tub, which were a highlight of our vacation. However, there were a few significant issues we encountered. The washing machine was not functioning properly, making a lot of noise and with a non-moving agitator, which raised concerns about the cleanliness of the provided linens. We contacted the property manager who was slow to respond and promised to send someone to look at it, but no one ever came. Additionally, one of the beds in the unit was extremely noisy, creaking and popping with every movement. Finally, the downstairs TV stopped working, and our communication with the rental company regarding this issue mirrored our experience with the washing machine – a delayed response and no resolution. While the pool and hot tub were enjoyable, the unresolved maintenance issues significantly impacted our stay. We ended up leaving a day earlier then anticipated.
Chris S.
Se hospedó 7 noches en abril de 2025