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Quality Inn and Suites St Charles - West Chicago

2.5 star property
Enjoy free weekday breakfast at this St. Charles hotel

Choose dates to view prices

Photo gallery for Quality Inn and Suites St Charles - West Chicago

Lobby
Lobby
Desk, iron/ironing board, free cribs/infant beds, free WiFi
Lobby
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1600 E Main St, St. Charles, IL, 60174
  • Place, Dellora A. Norris Cultural Arts Center
    ‪19 min walk‬
  • Place, St. Charles Heritage Center and Camp Kane
    ‪3 min drive‬
  • Place, Arcada Theater
    ‪4 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪47 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Double Beds, Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(36 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(58 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Accessible, Smoking

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 2 Double Beds, Accessible, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Smoking

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking (Efficiency)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Non Smoking (Efficiency)

7.6 out of 10
Good
(4 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking (Efficiency)

10.0 out of 10
Exceptional
(3 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

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Exterior

Holiday Inn Express & Suites Chicago West - St Charles by IHG

St. Charles
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 614 reviews
$82 nightly
The price is $95
Jan 1 - Jan 2, 2026
Total with taxes and fees
Holiday Inn Express & Suites Chicago West - St Charles by IHG

About the neighborhood

St. Charles

Close to airport.Within 2 miles (3 km) of this St. Charles hotel, you'll find St. Charles Heritage Center and Camp Kane and Arcada Theater. Dellora A. Norris Cultural Arts Center and Pottawatomie Park are also within 2 miles (3 km).

What's nearby

  • Dellora A. Norris Cultural Arts Center - 19 min walk - 1.0 mile
  • Charlestowne Mall - 3 min drive - 1.4 miles
  • St. Charles Heritage Center and Camp Kane - 3 min drive - 1.4 miles
  • Arcada Theater - 4 min drive - 1.4 miles
  • Steel Beam Theater - 4 min drive - 1.4 miles

Getting around

  • Geneva Station - 13 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 50 min drive

Restaurants

  • ‪Taco Bell - ‬13 min walk
  • ‪Panera Bread - ‬3 min drive
  • ‪Dunkin' - ‬18 min walk
  • ‪Panda Express - ‬3 min drive
  • ‪Colonial Cafe - ‬4 min walk

About this property

Quality Inn and Suites St Charles - West Chicago

Enjoy free weekday breakfast at this St. Charles hotel
Quality Inn and Suites St Charles - West Chicago offers its guests a fitness center and a seasonal outdoor pool. Public spaces have free WiFi. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 1453 square feet (135 square meters) and includes conference space. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Quality Inn and Suites St Charles - West Chicago. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this St. Charles hotel.

  • 122 guestrooms or units
  • 2 levels
  • 1453 sq ft of conference space
  • 135 sq m of conference space
  • Breakfast available (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • ATM
  • Smoking in designated areas
Quality Inn and Suites St Charles - West Chicago offers 122 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include showers.

This St. Charles hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

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Days Inn by Wyndham St. Charles IL
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
3.7 out of 5, Good, 1,001 reviews
$62 nightly
The price is $70
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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking (max 2 spaces per unit)

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Playground
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night, plus a deposit of USD 50 per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The seasonal pool will open in May and close in September.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Quality Inn St. Charles
Quality St. Charles
Quality Inn Suites St Charles West Chicago
Quality Inn and Suites St Charles - West Chicago Hotel
Quality Inn and Suites St Charles - West Chicago St. Charles

Frequently asked questions

How close is Quality Inn and Suites St Charles - West Chicago to the airport?

Quality Inn and Suites St Charles - West Chicago is 3.1 mi (7-min drive) away from the Chicago, IL (DPA-Dupage) airport, the closest popular airport to the property.

How much does it cost to stay at Quality Inn and Suites St Charles - West Chicago?

As of Dec 26, 2025, prices found for a 1-night stay for 2 adults at Quality Inn and Suites St Charles - West Chicago on Jan 25, 2026 start from $65.62, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Quality Inn and Suites St Charles - West Chicago have an airport shuttle?

Airport shuttle services are not available at Quality Inn and Suites St Charles - West Chicago.

How close is Quality Inn and Suites St Charles - West Chicago to the beach?

This hotel is 15.6 mi (26-min drive) from Centennial Beach.

Does Quality Inn and Suites St Charles - West Chicago offer free breakfast?

Quality Inn and Suites St Charles - West Chicago offers free self-serve breakfast on weekdays between 6:00 AM and 9:30 AM and weekends between 6:00 AM and 10:00 AM.

Is there a casino at Quality Inn and Suites St Charles - West Chicago?

No, there is no casino at this hotel, but Grand Victoria Casino (16-min drive) and Hollywood Casino Aurora (22-min drive) are nearby.

What time is check-in at Quality Inn and Suites St Charles - West Chicago?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Quality Inn and Suites St Charles - West Chicago?

This hotel offers free self parking.

Does Quality Inn and Suites St Charles - West Chicago have a pool?

Quality Inn and Suites St Charles - West Chicago features a seasonal outdoor pool.

Does Quality Inn and Suites St Charles - West Chicago have a spa?

There are no spa services available at this hotel.

How close is Quality Inn and Suites St Charles - West Chicago to downtown St. Charles?

Quality Inn and Suites St Charles - West Chicago is 1 mi away from St. Charles.

Quality Inn and Suites St Charles - West Chicago Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 449 out of 1002 reviews
Rating 8 - Good. 311 out of 1002 reviews
Rating 6 - Okay. 136 out of 1002 reviews
Rating 4 - Poor. 59 out of 1002 reviews
Rating 2 - Terrible. 47 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Steve and Kat

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly sraff
Stayed 1 night in Sep 2025

10/10 Excellent

Joseph

Liked: Staff & service
Great place for the price. Nice neighborhood to take walks in. Close to everything. Great service.
Stayed 11 nights in Sep 2025

6/10 Okay

Amanda

Traveled with group
First, there was no elevator to the 2nd floor, 3 girls packed for a weekend and couldn’t use the cart available and we had to carry everything up to the second floor. Room definitely wreaked of cigarette smoke! The yup did not drain, water was up to the first girl’s ankles after 20 minutes, the next day water was up to the 2nd girls knee caps!We had to open the window immediately. Overall the beds were comfy and clean and firm! Staff was no where in sight to get extra toilet paper or towels. But the price for the occasion was worth it.
Stayed 2 nights in Sep 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and comfortable. Staff friendly, good attitude.
Stayed 2 nights in Sep 2025

10/10 Excellent

Bobby, Mandan

Convenient, clean, good price
Stayed 2 nights in Sep 2025

10/10 Excellent

Kristen

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Sep 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Ayush

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Gloria

Stayed 1 night in Sep 2025

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in, hotel convenient to get to. There is a good family restaurant across the street. Room was clean. Breakfast is very basic cold cereals, bagels/toast, yogurt and waffles. Beds are rock hard though and we all woke up with very sore backs.
Stayed 1 night in Sep 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Claudia

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Roseanne

Business traveler
Liked: Staff & service, property conditions & facilities
The internet was painfully slow, and there is no elevator to the second floor. But everything human related was great! Staff was friendly, competent and helpful
Stayed 3 nights in Sep 2025

2/10 Terrible

Stephanie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dishonest

Liars all the way around. We booked on the way into Chicago for the first time. After stopping for dinner and realized after entering the hotel information into the map that it was not in Chicago as advertised and was an hour back the way we had just come. We called and asked for a transfer to a hotel actually in Chicago which wasn’t an option. After pleading our case she agrees to a refund which never happened. I used to rely on this brand but will no longer stop.
Stayed 1 night in Sep 2025

10/10 Excellent

Terrance

Stayed 2 nights in Sep 2025

8/10 Good

Kris

Stayed 2 nights in Aug 2025

10/10 Excellent

Robert

Stayed 3 nights in Sep 2025

2/10 Terrible

Jennifer

Traveled with family

One terrible night.

The picture you show of the lobby might be the hotels dream. I had nothing but problems. The room was old, filthy and the shower didn't work. Nor the hot tub but i didn't care about that. The screen outside the window was torn and flapped all night. It was one thing after the next and I left early the next day. Unbelievably bad.
Stayed 2 nights in Sep 2025

2/10 Terrible

Nicole

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Unfortunately we ended up not staying here. After check in we drove around to the entry where our room was closest to. There were several groups of people in camping chairs hanging out in the parking lot. The room itself was clean, but old and warn down. We then remembered to relay we had a service animal. I called the front desk, where we were told we had to move rooms. We were on a tight schedule so I had planned to just swap out the keys with the front desk. I was then told at the desk that they were making a note on our file about having a ‘pet’ and I would need to talk to the supervisor in the morning before leaving. I was told we would be getting a pet fee and that was the reason we needed to speak to the supervisor. I relayed, again, that we had a service animal and not a pet. This became an issue to the point where we no longer felt comfortable staying. If you have a service animal, don’t bother trying this place.
Stayed 1 night in Sep 2025

10/10 Excellent

Terrance

Stayed 2 nights in Sep 2025

10/10 Excellent

Chuck

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Jay

Stayed 2 nights in Aug 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Bobby, Mandan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, nice price for an expensive town. I'd stay again.
Stayed 1 night in Sep 2025

8/10 Good

Hazat

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The customer service was great. The room was spacious but was not perfectlly clean. Breakfast was 7/10 they did not have any egg or other protein. Only waffles, fruit, cereal, bagels and coffee.
Stayed 2 nights in Aug 2025