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Holiday Inn Express & Suites Chicago West - St Charles by IHG

2.5 star property
Enjoy free weekend breakfast at this St. Charles hotel

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Chicago West - St Charles by IHG

Exterior
Suite, 1 King Bed, Accessible Bathtub (Communications, Mobility) | Premium bedding, in-room safe, desk, laptop workspace
Property amenity
Premium bedding, in-room safe, desk, laptop workspace
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
155 38th Ave, St. Charles, IL, 60174
  • Place, Charlestowne Mall
    ‪3 min walk‬
  • Place, Dupage Expo Center
    ‪16 min walk‬
  • Place, Dellora A. Norris Cultural Arts Center
    ‪3 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪45 min drive‬

Room options

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, desk, laptop workspace

Standard Room

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(29 reviews)
  • 317 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(30 reviews)
  • 418 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility) | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

9.6 out of 10
Exceptional
(5 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communications)

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible Bathtub (Communications, Mobility)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible Bathtub (Communications, Mobility)

10.0 out of 10
Exceptional
(3 reviews)
  • 355 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

9.0 out of 10
Wonderful
(2 reviews)
  • 355 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(7 reviews)
  • 398 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Room amenity

Suite, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(8 reviews)
  • 715 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible) | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

  • Sleeps 2
  • 1 King Bed

About the neighborhood

St. Charles

In St. Charles .You'll be within half a mile (1 km) of Charlestowne Mall and 2 miles (3 km) of Dupage Expo Center with a stay here. Dellora A. Norris Cultural Arts Center and St. Charles Heritage Center and Camp Kane are also within 3 miles (5 km).

What's nearby

  • Charlestowne Mall - 3 min walk - 0.2 miles
  • Dupage Expo Center - 16 min walk - 0.9 miles
  • Dellora A. Norris Cultural Arts Center - 3 min drive - 1.8 miles
  • Arcada Theater - 7 min drive - 2.9 miles
  • Schaumburg Convention Center - 31 min drive - 25.8 miles

Getting around

  • Geneva Station - 14 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 51 min drive

Restaurants

  • ‪Portillo's - ‬10 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Chick-Fil-A - ‬2 min walk
  • ‪Panera Bread - ‬12 min walk
  • ‪Dunkin' - ‬15 min walk

About this property

Holiday Inn Express & Suites Chicago West - St Charles by IHG

Enjoy free weekend breakfast at this St. Charles hotel
Holiday Inn Express & Suites Chicago West - St Charles by IHG offers its guests an indoor pool and a 24-hour fitness center. WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served on weekends. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express & Suites Chicago West - St Charles by IHG. Self parking is free.

This St. Charles hotel is smoke free.

  • 83 guestrooms or units
  • 3 levels
  • Breakfast available (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Holiday Inn Express & Suites Chicago West - St Charles by IHG offers 83 accommodations with safes and complimentary newspapers. Beds feature premium bedding. A pillow menu is available. 37-inch LCD televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Lobby
Hilton Garden Inn St. Charles
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 769 reviews
$87 nightly
The price is $98
Dec 26 - Dec 27
Total with taxes and fees
Hilton Garden Inn St. Charles

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free self-serve breakfast available on weekends 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 37-inch LCD TV with cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Saint Charles Inn
Holiday Inn Express Chicago West St Charles Hotel
Holiday Inn Express Chicago West St Hotel
Holiday Inn Express Chicago West St Charles
Holiday Inn Express Chicago West St
Holiday Inn Express Suites Chicago West St Charles
Holiday Inn Express Suites Chicago West St Charles by IHG
Holiday Inn Express Suites Chicago West St Charles an IHG Hotel

Frequently asked questions

How close is Holiday Inn Express & Suites Chicago West - St Charles by IHG to the airport?

Holiday Inn Express & Suites Chicago West - St Charles by IHG is 1.8 mi (6-min drive) away from the Chicago, IL (DPA-Dupage) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Express & Suites Chicago West - St Charles by IHG?

As of Dec 10, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Chicago West - St Charles by IHG on Dec 20, 2025 start from $116.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Express & Suites Chicago West - St Charles by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express & Suites Chicago West - St Charles by IHG.

How close is Holiday Inn Express & Suites Chicago West - St Charles by IHG to the beach?

This hotel is 15.6 mi (34-min drive) from Centennial Beach.

Does Holiday Inn Express & Suites Chicago West - St Charles by IHG offer free breakfast?

Yes, Holiday Inn Express & Suites Chicago West - St Charles by IHG offers free breakfast.

Is there a casino at Holiday Inn Express & Suites Chicago West - St Charles by IHG?

No, there is no casino at this hotel, but Grand Victoria Casino (15-min drive) and Hollywood Casino Aurora (21-min drive) are nearby.

What time is check-in at Holiday Inn Express & Suites Chicago West - St Charles by IHG?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Holiday Inn Express & Suites Chicago West - St Charles by IHG?

This hotel offers free self parking.

Does Holiday Inn Express & Suites Chicago West - St Charles by IHG have a pool?

Holiday Inn Express & Suites Chicago West - St Charles by IHG features an indoor pool. Guests can enjoy pool access from 8:00 AM to 10:00 PM.

Does Holiday Inn Express & Suites Chicago West - St Charles by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express & Suites Chicago West - St Charles by IHG to downtown St. Charles?

Holiday Inn Express & Suites Chicago West - St Charles by IHG is 2.1 mi away from St. Charles.

Holiday Inn Express & Suites Chicago West - St Charles by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 352 out of 613 reviews
Rating 8 - Good. 149 out of 613 reviews
Rating 6 - Okay. 62 out of 613 reviews
Rating 4 - Poor. 32 out of 613 reviews
Rating 2 - Terrible. 18 out of 613 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Lauren

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I was on the first floor near the side door and that door was so loud and disruptive. I would suggest fixing that door or not putting guests in the rooms near it.
Stayed 3 nights in Oct 2025

10/10 Excellent

Kayra

Traveled with partner
Liked: Amenities
Very kind staff and quick check in service.
Stayed 1 night in Sep 2025

8/10 Good

Rachel

Stayed 1 night in Aug 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Kelsey

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Overall a great stay. The breakfast was wonderful with 3 young children and the room gave enough space for everyone. Recommend better seals around the door to block out the hall lights. It was so bright it looked like we had a light on in the room.
Stayed 1 night in Aug 2025

10/10 Excellent

Vickie

Traveled with family
Stayed 2 nights in Aug 2025

10/10 Excellent

Susan, South Bend

Stayed 1 night in Aug 2025

10/10 Excellent

Jason

Stayed 2 nights in Aug 2025

10/10 Excellent

Joel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient location, incredibly friendly staff!
Stayed 2 nights in Jul 2025

2/10 Terrible

Cheryl

Traveled with family
I am a member. I called this hotel, spoke with a woman explained that I had an emotional pet who is registered, a letter from my physician for my anxiety/panic attacks. She informed me my pet was welcomed. Sadly I didn’t write her name down. We arrive driving from Nashville where the desk lady said we couldn’t stay there. She wasn’t helpful of where there might be a place, never apology about the error on “your part”. Nonverbal communication appeared like it was my fault. Unacceptable behavior.
Stayed 5 nights in Jul 2025

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Very clean well designed room and great custmer service
Stayed 1 night in Aug 2025

10/10 Excellent

Shawn

Stayed 1 night in May 2025

10/10 Excellent

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the olive garden right there
Stayed 1 night in Jul 2025

10/10 Excellent

Deanna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Blockhead outtungs

Stayed here several time for Blockhead outings. Very clean and reasonable and close to a lot of restaurants and shopping.
Stayed 1 night in Jul 2025

10/10 Excellent

Jonathen

Liked: Cleanliness
Stayed 14 nights in Jul 2025

6/10 Okay

Pinakin

Stayed 1 night in Jul 2025

8/10 Good

Julie, montello

Liked: Staff & service, amenities, property conditions & facilities
Liked the breakfast choices. Friendly staff etc. price for room too high for what was there
Stayed 1 night in Jul 2025

8/10 Good

Bill

Stayed 3 nights in Jul 2025

10/10 Excellent

Magdalena

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

6/10 Okay

Jocelin

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Every went well, just the pool was a bit dirty and Some type of sewer smell coming out of the bathroom.
Stayed 5 nights in Jul 2025

10/10 Excellent

Wendy

Traveled with family
Stayed 3 nights in Jun 2025

8/10 Good

Maggie

Stayed 1 night in Jun 2025

4/10 Poor

Cole

Traveled with family
Disliked: Property conditions & facilities
The room needed to be remodeled. The light switch in the bathroom was broken and you couldn't shut it off, the board on the bathroom were rotted out, the tile in the little kitchen area kept flipping up if you stepped closer to the edge, the AC didn't work very well at all and squeaked a lot. We also didn't get our room cleaned when we asked for it to be cleaned. Also asked for towels and they never came. Had to go get a set of towels. Stayed in a queen Suite, we will stay at another hotel if we are back in the area.
Stayed 3 nights in Jun 2025

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I was expecting a separate bedroom with a door that closed, other than that, the room was very nice!
Stayed 3 nights in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Property was as expected, a 3-star hotel at a 2-star rate!
Stayed 4 nights in Jun 2025