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Heritage Suites Hotel

Property class: 5 and above
Family-friendly 5-star hotel near Pub Street

Choose dates to view prices

Photo gallery for Heritage Suites Hotel

A vintage black car parked in front of a building with arched windows and a garden.
A spacious restaurant with high ceilings, arched windows, and multiple dining areas.
A modern outdoor living area with a hot tub, seating, and a pool.
A modern bathroom with a large bathtub, a small hot tub, and a seating area with cushions.
A swimming pool with wicker chairs and a glass door leading to a room.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Wat Polangka, Phum Slok Kram, Siem Reap, 17000
  • Place, Miniature Replicas of Angkor’s Temples
    ‪2 min walk‬
  • Place, Charles de Gaulle Road
    ‪3 min walk‬
  • Place, Royal Garden
    ‪3 min walk‬

Room options

View all photos for Romantic Bungalow, 1 King Bed, Terrace

A bed with white linens, a canopy, and a decorative wall piece above it.

Romantic Bungalow, 1 King Bed, Terrace

8.8 out of 10
Excellent
(6 reviews)
  • Garden view
  • 807 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Heritage Rooms

A bedroom with a large bed, a desk, a chair, and a television.

Heritage Rooms

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Colonial Family Suite With Jacuzzi

A modern living room with a glass coffee table, a sofa, and a statue.

Colonial Family Suite With Jacuzzi

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1130 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds
  • Free wired internet

View all photos for The Residence

A modern outdoor living area with a hot tub, seating, and a pool.

The Residence

  • Garden view
  • 1722 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Colonial Suite Pool

A modern interior with a wooden floor, a glass coffee table with magazines, a statue, and a view of a pool.

Colonial Suite Pool

10.0 out of 10
Exceptional
(2 reviews)
  • 861 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

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About the neighborhood

Siem Reap

Close to the boardwalk/promenade.With a stay at this Siem Reap hotel, you'll be steps from Miniature Replicas of Angkor’s Temples and a 5-minute walk from Charles de Gaulle Road. Royal Garden and Angkor Market II are also within half a mile (1 km).

What's nearby

  • Miniature Replicas of Angkor’s Temples - 2 min walk - 0.1 miles
  • Charles de Gaulle Road - 3 min walk - 0.2 miles
  • Royal Garden - 3 min walk - 0.2 miles
  • Angkor National Museum - 7 min walk - 0.4 miles
  • Siem Reap Royal Residence - 8 min walk - 0.5 miles

Getting around

  • Siem Reap Angkor Intl. Airport (SAI) - 56 min drive

Restaurants

  • ‪星巴克 - ‬13 min walk
  • ‪FCC Angkor - ‬11 min walk
  • ‪Tube Coffee Royal Resident Garden Angkor - ‬7 min walk
  • ‪Apsara Terrace - ‬8 min walk
  • ‪River Square 24 - ‬7 min walk

About this property

Heritage Suites Hotel

Family-friendly 5-star hotel near Pub Street
As a guest of Heritage Suites Hotel, you'll find a full-service spa, 9 indoor swimming pools, an outdoor pool, and a sauna. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 861 square feet (80 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Heritage Suites Hotel. Free self parking is available.

Smoking is allowed in designated areas at this Colonial Siem Reap hotel.

  • 26 guestrooms or units
  • 25 buildings
  • 2 dining venues
  • Meeting rooms
  • 861 sq ft of conference space
  • 80 sq m of conference space
  • Built in 2006
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Heritage Suites Hotel offers 26 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)).

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

The onsite spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

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Templation Hotel
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  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.9 out of 5, Exceptional, 172 reviews
$107 nightly
The price is $121
Oct 27 - Oct 28
Total with taxes and fees
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Property amenities

Family friendly

  • 9 indoor pools
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: USD 15 for adults and USD 10 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 9 indoor pools
  • Bicycle rentals
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Heritage Suites Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per day.
  • Free cribs (infant beds)!

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (December 24) Gala Dinner per adult: USD 55
  • Christmas Eve (December 24) Gala Dinner per child: USD 55 (from 4 to 11 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: USD 120
  • New Year's Eve (December 31) Gala Dinner per child: USD 120 (from 4 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 for adults and USD 10 for children
  • Rollaway bed fee: USD 50.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number L001-100099777

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Heritage Hotel Suites
Heritage Suites
Heritage Suites Hotel
Heritage Suites Hotel Siem Reap
Heritage Suites Siem Reap
Heritage Hotel Siem Reap
Heritage Siem Reap
Heritage Suites Hotel Relais And Chateaux
Heritage Suites Hotel Hotel
Heritage Suites Hotel Siem Reap
Heritage Suites Hotel Hotel Siem Reap

Frequently asked questions

How close is Heritage Suites Hotel to the airport?

Heritage Suites Hotel is 27.8 mi (56-min drive) away from the Siem Reap Angkor Intl. Airport (SAI) airport, the closest popular airport to the property.

How much does it cost to stay at Heritage Suites Hotel?

As of Oct 26, 2026, prices found for a 1-night stay for 2 adults at Heritage Suites Hotel on Nov 8, 2026 start from $106, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Heritage Suites Hotel have an airport shuttle?

Airport shuttle services are not available at Heritage Suites Hotel.

Does Heritage Suites Hotel offer free breakfast?

Free breakfast isn’t provided at Heritage Suites Hotel, but full breakfast is offered for a fee of USD 15 for adults and USD 10 for children. It's available every day from 6:00 AM to 10:30 AM.

Is there a casino at Heritage Suites Hotel?

No, there is no casino at this hotel.

What time is check-in at Heritage Suites Hotel?

Check-in begins at 2:00 PM.

Is there free parking at Heritage Suites Hotel?

This hotel offers free self parking.

Does Heritage Suites Hotel have a pool?

Heritage Suites Hotel features 9 indoor pools and an outdoor pool. Guests can enjoy pool access from 7:00 AM to 9:00 PM.

Does Heritage Suites Hotel have a restaurant?

There are 2 onsite restaurants, offering options like Asian cuisine, a poolside location, and al fresco dining.

Does Heritage Suites Hotel have a spa?

This hotel has a spa, which features deep-tissue massages, body wraps, and aromatherapy.

How close is Heritage Suites Hotel to downtown Siem Reap?

Heritage Suites Hotel is 0.9 mi away from Sangkat Sla Kram.

Heritage Suites Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 259 out of 322 reviews
Rating 8 - Good. 47 out of 322 reviews
Rating 6 - Okay. 13 out of 322 reviews
Rating 4 - Poor. 3 out of 322 reviews
Rating 2 - Terrible. 0 out of 322 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay this beautiful hotel. It was well placed for walking around and exploring Siem Reap and a peaceful oasis inside. The staff were outstanding and great food and drinks available. The spa is also fantastic. Our room was large and very comfortable and 6 nights here flew by.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Heritage was amazing. The staff were excellent. We stayed during the off season and the level of service and hospitality were next level. Our room came with a private pool and it was perfect after a long day exploring. The resort pool was also great, with a dedicated bar. The food was excellent.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heritage is an excellent place to stay, explore, and relax in Siem Reap. The staff was incredibly attentive and helpful, making sure we had everything we needed. The location is conveniently close to the temples and markets, allowing us to easily explore the area. They also offer airport shuttle service and can assist you with various activities during your stay. If you’re planning to visit Angkor Wat, I highly recommend Heritage Suites. Thank you for making my visit truly memorable.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excellent and kind staff, nice rooms and beautiful atmosphere
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at heritage. The property is beautiful, the service is excellent, and the spa and restaurant are both quality.
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful room and attentive staff!
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location near restaurants. Room spacious with extra outdoor space. Staff very courteous and helpful. Services efficient when requested. Breakfast buffet minimal but a la carte is good.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Amazing place and they gave us gifts every day if the stay which was incredible adorable. Staff were amazing and very nice. Mis Tola, Mis Samnang and mis Sinar treated us like royalty and made the stay very warm and comfortable.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent a lovely week at the Heritage Suite Hotel in Siem Reap. The staff were very friendly, helpful and welcoming. Nothing was too much trouble. Our room was very comfortable and clean. The pool and pool area was always clean and the pool very welcoming on the hot days. I would highly recommend it.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and spacious Great staff
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was absolutely amazing in the staff. We’re incredible! We’ll go back for sure! Anybody going to Cambodia should stay here!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spa was premier as expected; clean, comfortable, quite, relaxing and has all the necessary equipment. I quite enjoyed my silver membership discount here.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, with excellent spa services.
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful sanctuary at a perfect location!

Exemplary service, great location, friendly staff. I highly recommend this hotel
Stayed 6 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the private pool, and the staff were super accommodating and helpful.
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was excellent, very clean and well maintained. The staff could not do enough for you and were very attentive.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel team were wonderful and made you feel very welcomed. The lady at breakfast was very attentive and did a super job looking after our needs. We were up early on day 1 to Angkor Wat so they put us together a breakfast picnic. Such a wonderful gesture. The room and private pool could do with updating to make this a true 5 star room. Close to the city and safe quiet area.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Great service, good food, spacious clean suites. Highly recommend this hotel.
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
An excellent hotel all round. The staff were friendly, informed and courteous. The hotel room was large and comfortable. The hotel has a sister company - heritage tours - which was also excellent and arranged a fantastic, dedicated 3 day visit to Angkor Wat temples and Kulem mountain. (We co-designed the itinerary with Heritage Tours.)
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great! Incredibly clean, and the staff went above and beyond to make sure you feel welcome and at home. I highly recommend; the restaurant was also pretty good, with pretty nice food and good breakfast
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
very friendly and kind staff Room was gorgeous Grounds terrific in a natural setting Very relaxing and calm
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are a family of 5 traveling with teens, stayed here for 4 nights. It was a low season in Siem Reap, and the hotel was nearly empty, with only one other party of guests. The hotel upgraded our rooms to private pool rooms. It was spacious, clean, air-conditioned, and luxurious, though the aesthetics seemed to be of a couple of decades past, with a huge bathtub in the middle of the room. The staff, and the waiting staff, were very, maybe overtly, friendly ( I felt a little uncomfortable) and accommodating. Good breakfast included fresh fruits, good coffee, juices, and lots to choose from. They use insecticides to control mosquitoes at regular intervals. An eco-friendly approach, also for housekeeping, would be appreciated from this traveler. An independent tuk-tuk was available; check the price before hiring for each trip, though. Hotel airport pick-up was very helpful, worth the extra fare.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible Stay !

Incredible Stay!!! Super Friendly Staff and Amazing Local Experience! Thank you
Stayed 3 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
THEY HAVE ASKED FOR 100 $ EXTRA TO GET INTO THE ROOM EARLIER WHEN THE HOTEL WAS ALMOST EMPTY.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very spacious and of good style. The food is great and staff members are very friendly!
Stayed 2 nights in Aug 2023