G&Z Urban Hotel

4.0 star property
4-star luxury hotel near Pub Street, connected to a shopping center

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Photo gallery for G&Z Urban Hotel

Welcome to our hotel, surrounded by lush greenery and beautiful architecture.
Relax by the pool surrounded by lush tropical plants and enjoy the modern architecture of this hotel.
Relax in a cozy seating area with sofas and armchairs around a central coffee table, offering a view of the lush outdoor space.
Welcome to our hotel lobby, featuring a reception desk, comfortable seating area, and lush greenery.
Experience the inviting entrance of Urban Hotel, set amidst a serene landscaped garden and modern architecture.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Pool
  • Bar
  • Room service
  • Spa
  • 24/7 front desk

Explore the area

Map
City Center, Acha Sva Street, Siem Reap, 855
  • Pub Street
    ‪3 min walk‬
  • Old Market Area
    ‪3 min walk‬
  • Angkor Night Market
    ‪9 min walk‬
  • Siem Reap Angkor Intl. Airport (SAI)
    ‪54 min drive‬

Room options

Deluxe Double Room, Pool View (Free Pick Up)

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

Family Suite, River View (Free Pick Up)

  • 484 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Deluxe Twin Room, Pool View (Free pick up)

  • 431 sq ft
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room (Free pick up)

  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Twin Room (Free pick up)

  • 431 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Siem Reap

Wat Bo Village stay.Within a 15-minute walk of this Wat Bo Village hotel, you'll find Pub Street and Angkor Night Market. Wat Preah Prom Rath and Made in Cambodia Market are also within half a mile (1 km).

What's nearby

  • Pub Street - 3 min walk - 0.2 miles
  • Old Market Area - 3 min walk - 0.2 miles
  • Angkor Night Market - 9 min walk - 0.5 miles
  • Siem Reap Royal Residence - 14 min walk - 0.8 miles
  • Angkor National Museum - 19 min walk - 1.0 mile

Getting around

  • Siem Reap Angkor Intl. Airport (SAI) - 58 min drive

Restaurants

  • ‪Sister Srey Cafe - ‬4 min walk
  • ‪Noi Cafe - ‬2 min walk
  • ‪Chanrey Tree - ‬2 min walk
  • ‪Hard Rock Cafe Angkor - ‬2 min walk
  • ‪Dialogue Siem Reap - ‬4 min walk

About this property

G&Z Urban Hotel

4-star luxury hotel near Pub Street, connected to a shopping center
G&Z Urban Hotel offers its guests an outdoor pool and complimentary bicycles. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi and wired Internet.

A business center and meeting rooms are available. Spa services, a terrace, and barbecue grills are also featured at the luxury G&Z Urban Hotel. A roundtrip airport shuttle is free (available 24 hours).

Smoking is allowed in designated areas at this Colonial Siem Reap hotel.

  • 1 building
  • 21 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Built in 2014
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
G&Z Urban Hotel offers 21 air-conditioned accommodations with minibars and safes. Beds feature Egyptian cotton sheets and premium bedding. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

Chinese (Mandarin), English, Khmer

Similar properties

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Helicopter/airplane tours
  • Horseback riding/rentals
  • Outdoor pool
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, JCB International, and cash.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hollywood Angkor Boutique Hotel Siem Reap
Hollywood Angkor Boutique Hotel
Hollywood Angkor Boutique Siem Reap
Hollywood Angkor Boutique
G&Z Urban Hotel Siem Reap
G&Z Urban Siem Reap
G&Z Urban
G&Z Urban Hotel Hotel
G&Z Urban Hotel Siem Reap
G&Z Urban Hotel Hotel Siem Reap

Frequently asked questions

How close is G&Z Urban Hotel to the airport?

G&Z Urban Hotel is 27.5 mi (58-min drive) away from the Siem Reap Angkor Intl. Airport (SAI) airport, the closest popular airport to the property.

Does G&Z Urban Hotel have an airport shuttle?

G&Z Urban Hotel offers a free airport shuttle, available 24 hours a day, on request.

Does G&Z Urban Hotel offer free breakfast?

G&Z Urban Hotel does not offer free breakfast.

Is there a casino at G&Z Urban Hotel?

No, there is no casino at this hotel.

What time is check-in at G&Z Urban Hotel?

Check-in begins at 2:00 PM.

Is there free parking at G&Z Urban Hotel?

Free parking is not available at this hotel.

Does G&Z Urban Hotel have a pool?

G&Z Urban Hotel features an outdoor pool.

Does G&Z Urban Hotel have a restaurant?

Yes, there is a restaurant on site.

Does G&Z Urban Hotel have a spa?

This hotel doesn't have a spa, but it does offer reflexology, Thai massages, and mani/pedis.

How close is G&Z Urban Hotel to downtown Siem Reap?

G&Z Urban Hotel is 0.3 mi away from Siem Reap.

G&Z Urban Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 68 out of 144 reviews
Rating 8 - Good. 56 out of 144 reviews
Rating 6 - Okay. 12 out of 144 reviews
Rating 4 - Poor. 6 out of 144 reviews
Rating 2 - Terrible. 2 out of 144 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay in G&Z Urban Hotel: Siem Reap

The staff and facilities at G&Z are really very good indeed. My stay was pleasant, comfortable and the staff were friendly, professional and efficient. All the staff were great but I would like to point out one young gentleman who, despite being profoundly deaf, was always helpful and professional. I’m not being patronising (I hope) but his disability was not obvious but some guests should realise that he used hand signals very effectively and raising your voice in English or Spanish is not going to make a difference! Much respect to G&Z for employing a good man. The food and drink was excellent and I would thoroughly recommend a stay in this hotel.
Stayed 3 nights in Aug 2019

8/10 Good

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel by the river

This is a nice hotel, but I’m not sure if my room is finished! The bathroom is half tiled and half finished with PVA washed plaster. I’m not sure if it’s supposed to be basic Bauhaus or they wanted to open before completion. There is a flat screen TV in my room which cannot be tuned in so I see no reason why it should be there. Don’t get me wrong, it’s a nice hotel, excellent staff, clean, comfortable and convenient. The breakfast is good and excellent facilities overall, but please, just apply that final 10% and it would be excellent!
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here! The staff are so friendly and really do make you feel at home. The rooms are modern, clean and large. The breakfasts are great and the pool area is nice and relaxing. G&Z Urban is close to sites around town and a 5 minute walk to Pub Street. Highly recommend.
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel and staff were great. Tours were very reasonable. Good value overall for the price. Great downtown location. A little noisy at times.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
aircond,not cold enough
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, pool, and location to walk everywhere.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities
Good location. Close to everything but away from the noise of pub street. Room we stayed in was very big and spacious. Staff are very friendly but just a bit slow. English wasn’t always the best. Main difficulty was with restaurant staff. Overall, pleasant experience.
Stayed 4 nights in Feb 2019

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Siem Reap Hotel

We had a Great time visiting Angkor Wat!! The hotel was in walking distance to Pub Street!!! It had a nice pool after a hot day of sight seeing!!!
Stayed 3 nights in Feb 2019

6/10 Okay

Verified traveler

Traveled with family
Not prrofessionnel l breakfast. ,,,, Restaurant....
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
great stay at siem reap. will stay at the hotel again.
Stayed 5 nights in Dec 2018

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and even better location. Would strongly suggest.
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Autumn Break

Great location by the river, and only a few minutes walk to the main attractions. The hotel was in good condition, though the grey walls and floor made it appear rather drab. The staff were very friendly and helpful. Inclusive breakfast was a high standard, and cooked for you. Overall, an enjoyable stay.
Stayed 5 nights in Oct 2018

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideally-located hotel

Comfortable hotel ideally located in Siem Reap. The room was clean, quiet and comfortable and the service was impeccable.
Stayed 3 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little hotel by the river

Loved this place. Friendly and helpful staff. Great breakfast. Nice room. I'd gladly stay there again

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to the action yet quiet and comfortable.

Small well appointed hotel with good (lunch/breakfast) restaurant. Helpful friendly staff. Swimming pool small but nicer than pictures on the web. 5 minute walk to the old town bars and markets area. 2 minute walk to Hard Rock Cafe, the (trendy) Temple cafe, and the Jungle Bar.

4/10 Poor

Ewelina, London

Disliked: Cleanliness, property conditions & facilities

Not worth the money

The only two good things about this hotel was it's location and spacious room. Breakfast was very poor. Toilet and shower were filthy and the room itself would do with some more cleaning (spider web in the corners, stained curtains, sticky and dirty fridge). When we booked the room we were offered 20% off food and bevareges and free one way airport transfer. No one told us that discount doesn't apply to mini bar and we only found out about this during the check out. Lastly free one way airport transfer it's only a pick up from the airport. We managed to get to the hotel on our own but when we asked to be dropped off to the airport we were inform that hotel is not able to provide that free of charge as they only do pick up. Once again good to know in advance. Despite having email confirmation about terms and conditions of the reservation they wouldn't accept that and made us pay.
Stayed 3 nights in Mar 2018

8/10 Good

maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Members of staff were all very friendly I. Found I had mosquitos in the room so I. Asked for the room to be sprayed. Both ocasions the staff were ver accommodated.I would stay there again

6/10 Okay

JULIAN

Liked: Cleanliness, room comfort
Disliked: Staff & service

Bad service

We booked this hotel after all the "good" review, however it started with very upsetting airport pick-up situation -- we waited (wasted) for one hour waiting for the driver at the airport while he didn't show up; we took a taxi to the hotel and got confusing reply (no reply at all), and we figured out the driver didn't even go as we saw the pick-up paper (with my name on) was at the reception desk. Staff speak very poor English. Except the service, room is not bad.

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best value!

The hotel was initially a little hard to find as its going through a name change. However, the location is fantastic (near the old market) and there are several restaurants within walking distance. The staff were very nice and helpful although some had very limited English. There is no elevator but they will help you with your luggage. The breakfast was delicious. The in-room massage and facial was fantastic! The pool was small but very nice! It’s a fantastic value and I would highly recommend this lovely boutique hotel!

10/10 Excellent

Kylie, Calgary, AB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff, great location

Loved this place! Minutes walk to Pub Street and the Night Market so there was lots to do. Mr. Sey was our tuktuk driver and he was the sweetest, most accommodating guy. The hotel helped organize our sunrise tour of Angkor Wat ($21 USD) and transportation to and from the airport.
Stayed 3 nights in Feb 2018

8/10 Good

kim-kwong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

helpful staff.

Service is very good. helpful staffs. Although towels are missing in room when check-in, staffs brought in new ones right away.
Stayed 1 night in Jan 2018

8/10 Good

Devesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Inexpensive boutique hotel in the heart of town

The hotel is an inexpensive boutique hotel located very centrally. Unfortunately the a/c in one of my rooms (I had to switch rooms as I had two contiguous reservations after I decided to stay an extra day) didn’t really work well at all, and the water in the showers in both rooms was not hot at all in the mornings. The hotel said they used solar heating for the water, which is great (and the water was hot the one day I showered in the evening), but then you typically need hot water in the morning, so the showers need to be equipped to provide hot water in the mornings. And there are no elevators; something to consider if you cannot downstairs. The staff was friendly and did their best to help, but the equipment probably needs to be upgraded.
Stayed 3 nights in Jan 2018

8/10 Good

Eduardo, Porto Alegre, Brasil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cosy place to stay

Very well located and staff are great. The water sometimes took longer to get warm, the brakefast was quite desorganised on the last day and the pick up at the station never showed up, but overall is very cool.
Stayed 2 nights in Jan 2018