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Raffles Shenzhen

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Photo gallery for Raffles Shenzhen

A woman sitting by a pool with a view of mountains and a bridge.
Property video
A modern lobby with a sofa, chairs, a coffee table, and a decorative plant.
A modern bar area with a curved counter, seating arrangements, and a city view.
A modern hotel room with a large bed, a TV, a desk, and a view of a city skyline.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
T7, One Shenzhen Bay, 3008 Zhongxin Road, Nanshan District, Shenzhen, Guangdong, 518054
  • Place, Shenzhen Bay Port
    ‪14 min walk‬
  • Place, Coastal City
    ‪2 min drive‬
  • Place, MixC Shopping Mall
    ‪3 min drive‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪19 min drive‬

Room options

View all photos for Raffles Suite

A modern living room with a large window offering a city view, a dining area with a table set for two, and a seating area with a sofa.

Raffles Suite

  • Sea view
  • 1711 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Ambassador Suite

A modern hotel room with a sofa, armchairs, a coffee table, a TV, and a view of the city.

Ambassador Suite

  • Sea view
  • 2809 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe King Sea View

A modern hotel room with a large bed, a seating area with a sofa and armchair, a dining table, and a view of the sea.

Deluxe King Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Twin Sea View

A hotel room with two beds, a desk, a chair, and a view of the sea.

Deluxe Twin Sea View

  • Sea view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe King City View

A modern hotel room with a large bed, a desk, a chair, and a television. The room has a city view through large windows.

Deluxe King City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Twin City View

A hotel room with two beds, a desk, a chair, and a bathroom visible through a glass door.

Deluxe Twin City View

  • City view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Premier Studio, Sea View

A hotel room with a large bed, a desk, a TV, and a view of a bridge and mountains.

Premier Studio, Sea View

  • Sea view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, City View (Metropolitan)

A modern hotel room with a flat-screen TV, a bed, a desk with a chair, a small table with a teapot, and a decorative rug.

Suite, 1 King Bed, City View (Metropolitan)

  • Sea view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premier Room, 1 King Bed, Sea View (and City View)

Premium bedding, down comforters, pillowtop beds, minibar

Premier Room, 1 King Bed, Sea View (and City View)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 775 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premier Studio, Bay View

A hotel room with a large bed, a desk, a TV, and a view of a bridge and mountains.

Premier Studio, Bay View

  • Park view
  • 775 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Panoramic Studio, 1 King Bed, Bay View (Metropolitan)

A modern hotel room with a large bed, a TV, a desk, and a view of a city skyline.

Panoramic Studio, 1 King Bed, Bay View (Metropolitan)

  • Bay view
  • 775 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Sea View

A modern living room with a sofa, coffee table, and TV, large windows with a view, and a decorative wall piece.

Suite, Sea View

  • Sea view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Shenzhen

Nanshan stay.Your stay at this Nanshan hotel places you within 6 miles (10 km) of Happy Coast and Window of the World. Splendid China Folk Village and Shekou Ferry Terminal are also within 6 miles (10 km).

What's nearby

  • Shenzhen Bay - 14 min walk - 0.8 miles
  • Shenzhen Bay Port - 14 min walk - 0.8 miles
  • Coastal City - 2 min drive - 1.1 miles
  • MixC Shopping Mall - 3 min drive - 2.2 miles
  • Shenzhen Bay Sports Center - 4 min drive - 2.4 miles

Getting around

  • Shenzhen Bay Checkpoint Station - 2 min walk
  • Xili Railway Station - 10 min drive
  • Shenzhen Intl. Airport (SZX) - 40 min drive

Restaurants

  • ‪奈雪 - ‬14 min walk
  • ‪星巴克 - ‬14 min walk
  • ‪KFC 肯德基 - ‬14 min walk
  • ‪Tim Hortons Coffee House - ‬13 min walk
  • ‪鮨文 Sushi Man - ‬7 min walk

About this property

Raffles Shenzhen

4.5-star luxury hotel near Window of the World, connected to a shopping center
Raffles Shenzhen offers its guests a full-service spa, an indoor pool, and a fitness center. There are 3 restaurants and 2 coffee shops/cafes on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 13455 square feet (1250 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Raffles Shenzhen. Free self parking is available.

This 4.5-star Shenzhen hotel is smoke free.

  • 1 building
  • 168 guestrooms or units
  • 3 dining venues
  • 2 coffee shops
  • 13455 sq ft of conference space
  • 1250 sq m of conference space
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Lockers available
  • Bar or lounge
Raffles Shenzhen offers 168 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. LED televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers, slippers, and complimentary toiletries.

This Shenzhen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

Lobby
Shangri-La Nanshan, Shenzhen
Nanshan
  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.8 out of 5, Exceptional, 71 reviews
$313 nightly
The price is $338
Aug 9 - Aug 10
Total with taxes and fees
Shangri-La Nanshan, Shenzhen

Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 298 for adults and CNY 149 for children
  • 2 coffee shops/cafes
  • 3 restaurants
  • A bar/lounge
  • Couples/private dining

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • LED TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 466.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 1000 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 298 for adults and CNY 149 for children
  • Rollaway bed fee: CNY 466.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Raffles Shenzhen Hotel
Hotel Raffles Shenzhen Shenzhen
Shenzhen Raffles Shenzhen Hotel
Hotel Raffles Shenzhen
Raffles Shenzhen Shenzhen
Raffles Hotel
Raffles
Raffles Shenzhen Hotel
Raffles Shenzhen Shenzhen
Raffles Shenzhen Hotel Shenzhen

Frequently asked questions

How close is Raffles Shenzhen to the airport?

Raffles Shenzhen is 17.7 mi (40-min drive) away from the Shenzhen Intl. Airport (SZX) airport, the closest popular airport to the property.

How much does it cost to stay at Raffles Shenzhen?

As of Jul 22, 2026, prices found for a 1-night stay for 2 adults at Raffles Shenzhen on Jul 26, 2026 start from $448, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Raffles Shenzhen have an airport shuttle?

Airport shuttle services are not available at Raffles Shenzhen.

How close is Raffles Shenzhen to the beach?

This hotel is 11.8 mi (22-min drive) from Golden Beach.

Does Raffles Shenzhen offer free breakfast?

Free breakfast isn’t provided at Raffles Shenzhen, but buffet breakfast is offered for a fee of CNY 298 for adults and CNY 149 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Raffles Shenzhen?

No, there is no casino at this hotel.

What time is check-in at Raffles Shenzhen?

Check-in begins at 3:00 PM.

Is there free parking at Raffles Shenzhen?

This hotel offers free self parking.

Does Raffles Shenzhen have a pool?

Raffles Shenzhen features an indoor pool. Guests can enjoy pool access from 6:00 AM to 10:00 PM.

Does Raffles Shenzhen have a restaurant?

There are 3 onsite restaurants, offering options like Japanese cuisine, a beachfront location, and light fare.

Does Raffles Shenzhen have a spa?

This hotel has a spa, which features mani/pedis, body scrubs, and facials.

How close is Raffles Shenzhen to downtown Shenzhen?

Raffles Shenzhen is 7.8 mi away from Shenzhen.

Raffles Shenzhen Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 43 out of 51 reviews
Rating 8 - Good. 7 out of 51 reviews
Rating 6 - Okay. 0 out of 51 reviews
Rating 4 - Poor. 0 out of 51 reviews
Rating 2 - Terrible. 1 out of 51 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Dongwook

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service, bed, food.. all were great and the view could not be better
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Se Wun Celine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Mehmet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern , clean , different restaurants and warm atmosphere
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Fabio

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ding Yee Amy

Liked: Cleanliness, staff & service, property conditions & facilities
The interior of the hotel is beautiful, the view is magnificent
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

TANIA MARCAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impecable experience, modern design, wonderful staff. We had one of the best time during our days in Raffles Shenzen
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Cozy area
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

jing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was excellent experience by staying in Raffles hotel in Shenzhen. My family and I all loved the hotel environment, service, food and everything. Also super friendly to kids. It was very quiet for staying. Naomi、Levi and Bruce in concierge were very friendly and helpful.
Stayed 5 nights in Dec 2024
Verified

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities
amazing!
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Ting

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice
Stayed 1 night in Jun 2024
Verified

8/10 Good

Mona

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Qun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Services
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect experience. However, a deposit of 2000RMB is required at check in. Despite checking out from the hotel for few days, the transaction of the deposit has still not been voided. Hope the hotel could look into it.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Far from other area and taxi is not around.
Stayed 1 night in Dec 2024
Verified

8/10 Good

WAI MAN

Liked: Cleanliness, staff & service, property conditions & facilities
All good, only WIFI is not working.
Stayed 2 nights in Nov 2024
Verified

2/10 Terrible

wing shan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
receptionist attitude poor, English level below the standard for.all staff in this hotel.
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很滿意的旅程

這是第二次入住，客服及餐廳員工都非常友善，早餐非常出色！
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Cheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
員工非常友善及有禮，有問題也即時跟進。管家手機應用程式很方便。
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Guomin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常好的体验

海景房非常棒，酒店非常舒适，干净整洁，刚进房间服务员还送来红酒，水果拼盘、蝴蝶酥小點心。非常暖心！可惜沒有訂到晚上自助晚餐。聽說自助晚餐也非常棒
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朋友生日，酒店除了預備蛋糕外，還有紅酒，和精心佈置，值得一讚！房間很大，可以望到整個深圳灣，很舒服！
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Jing Tsui

Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Simon

Stayed 1 night in Mar 2026
Verified

10/10 Excellent

taehyoeng

Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

XIANG

Stayed 2 nights in Nov 2025

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