Portom International Hokkaido

4.0 star property
4-star hotel near Doraemon Wakuwaku Sky Park, connected to the airport

Choose dates to view prices

Photo gallery for Portom International Hokkaido

Superior Twin Room, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, minibar
Interior
Lobby
Hot springs
1 bedroom, premium bedding, pillowtop beds, minibar

Reviews

10 out of 10
Exceptional

Popular amenities

  • Spa
  • Gym
  • Bar
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
New Chitose Airport Terminal Building 4F, Chitose, Hokkaido, 066-0012
  • Doraemon Wakuwaku Sky Park
    ‪2 min walk‬
  • New Chitose Airport Onsen
    ‪9 min walk‬
  • Northern Horse Park
    ‪14 min drive‬
  • Sapporo (CTS-New Chitose)
    ‪5 min walk‬

Room options

Superior Twin Room, Non Smoking

10.0 out of 10
Exceptional
(33 reviews)
  • 463 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Junior Suite Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 678 sq ft
  • Sleeps 4
  • 2 Double Beds

Junior Suite Double Room

  • 678 sq ft
  • Sleeps 4
  • 1 King Bed

Portom Suite Room

  • 678 sq ft
  • Sleeps 4
  • 2 Queen Beds

Superior Triple Room

10.0 out of 10
Exceptional
(3 reviews)
  • 463 sq ft
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Bed

About the neighborhood

Chitose

Close to airport.A stay at this hotel places you within half a mile (1 km) of Doraemon Wakuwaku Sky Park and 6 miles (10 km) of Chitose Outlet Mall Rera. Aoba Park is within 6 miles (10 km) and Chitose Salmon Aquarium is within 9 miles (15 km).

What's nearby

  • Doraemon Wakuwaku Sky Park - 2 min walk - 0.1 miles
  • New Chitose Airport Onsen - 9 min walk - 0.5 miles
  • Chitose Outlet Mall Rera - 4 min drive - 2.2 miles
  • Aoba Park - 8 min drive - 5.1 miles
  • Northern Horse Park - 14 min drive - 7.0 miles

Getting around

  • New Chitose Airport Station - 7 min walk
  • Osatsu Station - 17 min drive
  • New Chitose Intl. Airport (CTS) - 9 min drive

Restaurants

  • ‪えびそば一幻 - ‬9 min drive
  • ‪函太郎新千歳空港店 - ‬2 min walk
  • ‪FIGHTERS DINING ROSTER - ‬9 min drive
  • ‪けやき - ‬8 min drive
  • ‪スターバックス - ‬8 min drive

About this property

Portom International Hokkaido

4-star hotel near Doraemon Wakuwaku Sky Park, connected to the airport
There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness center, spa services, and multilingual staff are also featured at Portom International Hokkaido.

This 4-star Chitose hotel is smoke free.

  • 171 guestrooms or units
  • 2 dining venues
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Gift shop
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Portom International Hokkaido offers 171 accommodations with minibars and safes. Pillowtop beds feature premium bedding. This Chitose hotel provides complimentary wireless Internet access. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. The ryokan bathing area is open from 3:00 PM to 10:00 AM.

Languages

English, Japanese, Korean, Thai

Similar properties

Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (JPY 1,200 per day)
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: JPY 4,807 to 4,807 for adults and JPY 2,530 to 2,530 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed on Monday, Tuesday, and Wednesday:
  • Dining venue(s)
The following facilities are closed on Thursday and Friday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 4807 to 4807 for adults, and JPY 2530 to 2530 for children
  • Nearby parking fee: JPY 1200 per day (492 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Portom Hokkaido Chitose
Portom International Hokkaido Hotel
Portom International Hokkaido Chitose
Portom International Hokkaido Hotel Chitose

Frequently asked questions

How close is Portom International Hokkaido to the airport?

Portom International Hokkaido is 2.9 mi (9-min drive) away from the New Chitose Intl. Airport (CTS) airport, the closest popular airport to the property.

How much does it cost to stay at Portom International Hokkaido?

As of Jun 22, 2025, prices found for a 1-night stay for 2 adults at Portom International Hokkaido on Jul 21, 2025 start from $333.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Portom International Hokkaido have an airport shuttle?

Airport shuttle services are not available at Portom International Hokkaido.

Does Portom International Hokkaido offer free breakfast?

Free breakfast isn’t offered at Portom International Hokkaido, but full breakfast is offered for a fee of between JPY 4807 and 4807 for adults, JPY 2530 and 2530 for children. It's available every day from 6:00 AM to 11:00 AM.

Is there a casino at Portom International Hokkaido?

No, there is no casino at this hotel.

What time is check-in at Portom International Hokkaido?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Portom International Hokkaido?

Free parking is not available at this hotel.

Does Portom International Hokkaido have a pool?

Portom International Hokkaido does not have a pool.

Does Portom International Hokkaido have a restaurant?

Yes, there are 2 restaurants on site.

Does Portom International Hokkaido have a spa?

This hotel doesn't have a spa, but it does offer spa services.

How close is Portom International Hokkaido to downtown Chitose?

Portom International Hokkaido is 8.5 mi away from Chitose.

Portom International Hokkaido Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 227 out of 240 reviews
Rating 8 - Good. 11 out of 240 reviews
Rating 6 - Okay. 1 out of 240 reviews
Rating 4 - Poor. 0 out of 240 reviews
Rating 2 - Terrible. 1 out of 240 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

C

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing - does not feel like an airport hotel

Amazing - would stay again next time we transit through Sapporo
Stayed 1 night in Jan 2025

10/10 Excellent

Howard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just amazing.
Stayed 1 night in Mar 2025

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities
The best customer service! Location is amazing and convenient! Amazingly beautiful property for an airport Hotel!
Stayed 1 night in Feb 2025

10/10 Excellent

WeiCheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service!
Stayed 1 night in Mar 2025

10/10 Excellent

Calvert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Peter, Mill Creek

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I highly recommend this hotel! Rooms are very comfortable, well appointed, and the rest of the hotel design is sublime. Staff is very helpful and professional. Breakfast buffet was delicious. Late night food at the bar was great. The highlight, though, was the hot springs! Very easy to use, and so relaxing!
Stayed 1 night in Feb 2025

10/10 Excellent

pinchun

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

とても綺麗です。

とても綺麗でよかったです。
Stayed 1 night in Feb 2025

10/10 Excellent

Brendan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Chun

Liked: Cleanliness, staff & service, property conditions & facilities
excellent
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Richard, Subiaco

Liked: Cleanliness, staff & service, property conditions & facilities
Inside airport. Great staff. Nice onsen
Stayed 1 night in Feb 2025

10/10 Excellent

Anna

Stayed 1 night in Feb 2025

10/10 Excellent

Denise, Mercer Island

Traveled with partner
Liked: Amenities
This hotel is like a first class ticket. You don’t want to leave it. Unbelievably clean, large comfortable rooms (even by American standards), incredible amenities, beautiful Onsen. They thought of everything. Take a night to wind down or sleep in before your travels. It’s well worth it and not crazy $.
Stayed 1 night in Feb 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
It’s great
Stayed 1 night in Jan 2025

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top-Tier hotel, will stay here again!

Absolutely amaing experience from start to finish. Such an amazing airport hotel after a long travel bout. The onsen was beautiful and breakfast was one of the best breakfast I have ever had in my life. Very accommodating in every way possible, attentive staff and spotless facility.
Stayed 1 night in Feb 2025

10/10 Excellent

Jarintip

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean and comfort. Everything is always good here.
Stayed 1 night in Feb 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property worth every penny. Quiet, peaceful, superb service, large rooms, beautiful onsen.
Stayed 1 night in Feb 2025

10/10 Excellent

Gayle

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel very clean and service very good location very convience to air port
Stayed 1 night in Feb 2025

6/10 Okay

Christopher

Stayed 1 night in Feb 2025

10/10 Excellent

Dean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful hotel, great staff
Stayed 1 night in Jan 2025

10/10 Excellent

Tyler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Connor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property right in the airport! Would definitely stay again
Stayed 1 night in Feb 2025

10/10 Excellent

Chih Hao

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025