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Cross Hotel Sapporo

4.0 star property
4-star hotel near Sapporo TV Tower

Choose dates to view prices

Photo gallery for Cross Hotel Sapporo

Lounge
Public bath
Lounge
Bar (on property)
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
2-23 Kita 2-jo Nishi Chuo-ku, Sapporo, Hokkaido, 060-0002
  • Place, Sapporo TV Tower
    ‪6 min walk‬
  • Place, Sapporo JR Tower
    ‪6 min walk‬
  • Place, Tanukikoji Shopping Street
    ‪9 min walk‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪42 min drive‬

Room options

View all photos for Semi double Room (Shower Only)

Down comforters, in-room safe, individually decorated

Semi double Room (Shower Only)

9.4 out of 10
Exceptional
(14 reviews)
  • 178 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room

Down comforters, in-room safe, individually decorated

Double Room

9.4 out of 10
Exceptional
(13 reviews)
  • 247 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room

Down comforters, in-room safe, individually decorated

Twin Room

8.6 out of 10
Excellent
(12 reviews)
  • 247 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Twin Room (2 Beds + Sofa Bed)

Down comforters, in-room safe, individually decorated

Deluxe Twin Room (2 Beds + Sofa Bed)

9.4 out of 10
Exceptional
(6 reviews)
  • 376 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Run of the House

Down comforters, in-room safe, individually decorated

Run of the House

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Superior Twin Room (2 Beds + Sofa Bed)

Down comforters, in-room safe, individually decorated

Superior Twin Room (2 Beds + Sofa Bed)

9.4 out of 10
Exceptional
(6 reviews)
  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Twin Room (Shower Only)

Down comforters, in-room safe, individually decorated

Twin Room (Shower Only)

8.0 out of 10
Very good
(6 reviews)
  • 247 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for [CROSS FLOOR] Double Room with lounge access

Down comforters, in-room safe, individually decorated

[CROSS FLOOR] Double Room with lounge access

9.6 out of 10
Exceptional
(9 reviews)
  • 248 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for [CROSS FLOOR] Deluxe Twin Room (2 Beds + Sofa Bed) with lounge access

Down comforters, in-room safe, individually decorated

[CROSS FLOOR] Deluxe Twin Room (2 Beds + Sofa Bed) with lounge access

9.6 out of 10
Exceptional
(7 reviews)
  • 366 sq ft
  • Sleeps 4
  • 2 Twin Beds OR 2 Twin Beds and 2 Twin Sofa Beds

View all photos for [CROSS FLOOR] Superior Double Room with lounge access

Down comforters, in-room safe, individually decorated

[CROSS FLOOR] Superior Double Room with lounge access

9.0 out of 10
Wonderful
(2 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for [CROSS FLOOR] Deluxe Double Room with lounge access

Down comforters, in-room safe, individually decorated

[CROSS FLOOR] Deluxe Double Room with lounge access

8.0 out of 10
Very good
(1 review)
  • 366 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for [CROSS FLOOR] Cross Suite Double Room with lounge access

[CROSS FLOOR] Cross Suite Double Room with lounge access | Down comforters, in-room safe, individually decorated

[CROSS FLOOR] Cross Suite Double Room with lounge access

  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

Down comforters, in-room safe, individually decorated

Superior Twin Room

  • 247 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room with 4 Beds (2 Beds + 2 Sofa Beds), Non Smoking

Down comforters, in-room safe, individually decorated

Room with 4 Beds (2 Beds + 2 Sofa Beds), Non Smoking

  • 377 sq ft
  • Sleeps 4
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Run of the House, Non Smoking

Down comforters, in-room safe, individually decorated

Run of the House, Non Smoking

  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for [CROSS FLOOR] Cross Suite Twin Room with lounge access

[CROSS FLOOR] Cross Suite Twin Room with lounge access | Down comforters, in-room safe, individually decorated

[CROSS FLOOR] Cross Suite Twin Room with lounge access

  • 474 sq ft
  • Sleeps 3
  • 2 Large Twin Beds OR 2 Large Twin Beds and 1 Twin Sofa Bed

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About the neighborhood

Sapporo

Sapporo City Centre stay.Within a 10-minute walk of this Sapporo City Centre hotel, you'll find Sapporo TV Tower and Sapporo JR Tower. Also, Tanukikoji Shopping Street is within half a mile (1 km) and Hokkaido University is within 2 miles (3 km).

What's nearby

  • Sapporo Clock Tower - 2 min walk - 0.1 miles
  • Sapporo TV Tower - 6 min walk - 0.4 miles
  • Sapporo JR Tower - 6 min walk - 0.4 miles
  • Tanukikoji Shopping Street - 9 min walk - 0.5 miles
  • Odori Park - 12 min walk - 0.7 miles

Getting around

  • Sapporo Station - 5 min walk
  • Odori Station - 6 min walk
  • New Chitose Intl. Airport (CTS) - 57 min drive

Restaurants

  • ‪雪印パーラー 札幌本店 - ‬2 min walk
  • ‪poool SAPPORO - ‬2 min walk
  • ‪かけはし 北二条店 - ‬1 min walk
  • ‪Japanese Ramen Noodle Lab Q - ‬1 min walk
  • ‪北海道食市場 丸海屋 離 - ‬1 min walk

About this property

Cross Hotel Sapporo

4-star hotel near Sapporo TV Tower
There's a restaurant on site. Public spaces have free WiFi. Cross Hotel Sapporo also features a vending machine, concierge services, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis. The property offers extended parking privileges.

Smoking is allowed in designated areas at this 4-star Sapporo hotel.

  • 1 building
  • 181 guestrooms or units
  • 18 levels
  • Built in 2007
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Smoking in designated areas
  • Dining venue
Cross Hotel Sapporo offers 181 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature down comforters. Flat-screen televisions come with satellite channels. Bathrooms include slippers, bidets, and hair dryers.

This Sapporo hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones. Irons/ironing boards and change of bedsheets can be requested. Housekeeping is provided daily.

Public bath/onsen services include an indoor public bath (no minerals). This service features separate men and women areas.

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Jan 4 - Jan 5, 2026
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Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,500 per night)
  • Extended parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,300 for adults and JPY 1,650 for children
  • A restaurant

Things to do

  • Piano

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 20

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Requests for dietary restrictions or food allergies cannot be accommodated. Guest who wish to bring their own food must contact this property in advance of arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1650 for children
  • Self parking fee: JPY 1500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cross Hotel Sapporo
Cross Sapporo
Cross Sapporo Hotel
Hotel Cross
Hotel Cross Sapporo
Sapporo Cross Hotel
Cross Hotel Sapporo Hotel
Cross Hotel Sapporo Sapporo
Cross Hotel Sapporo Hotel Sapporo

Frequently asked questions

How close is Cross Hotel Sapporo to the airport?

Cross Hotel Sapporo is 5.1 mi (25-min drive) away from the Sapporo Okadama Airport (OKD) airport, the closest popular airport to the property.

Does Cross Hotel Sapporo have an airport shuttle?

Airport shuttle services are not available at Cross Hotel Sapporo.

How close is Cross Hotel Sapporo to the beach?

This hotel is 11.1 mi (31-min drive) from Otaru Dream Beach and 14 mi (39-min drive) from Zenibako Beach. Don't forget your sunscreen!

Does Cross Hotel Sapporo offer free breakfast?

Free breakfast isn’t provided at Cross Hotel Sapporo, but buffet breakfast is offered for a fee of JPY 3300 for adults and JPY 1650 for children. It's available every day from 7 AM to 10 AM.

Is there a casino at Cross Hotel Sapporo?

No, there is no casino at this hotel.

What time is check-in at Cross Hotel Sapporo?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM.

Is there free parking at Cross Hotel Sapporo?

Free parking is not available at this hotel. Self parking is available for JPY 1500 per night.

Does Cross Hotel Sapporo have a pool?

Cross Hotel Sapporo does not have a pool.

Does Cross Hotel Sapporo have a restaurant?

Yes, there is a restaurant on site.

Does Cross Hotel Sapporo have a spa?

There are no spa services available at this hotel.

How close is Cross Hotel Sapporo to downtown Sapporo?

Cross Hotel Sapporo is 0.1 mi away from Sapporo.

Reviews

Cross Hotel Sapporo Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 649 out of 1005 reviews
Rating 8 - Good. 257 out of 1005 reviews
Rating 6 - Okay. 73 out of 1005 reviews
Rating 4 - Poor. 13 out of 1005 reviews
Rating 2 - Terrible. 13 out of 1005 reviews

Reviews

10/10 Excellent

Cecil, Ishikari shi

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 2 nights in Oct 2025

8/10 Good

Amanda Rufino, Redwood City

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location by Sapporo Clock Tower and Odori. They have friendly staff. It is the perfect spot in Sapporo. Beds are very nice and there is an onsen at the top floor. When we changed rooms to the 17th floor the bed base and the carpet were stained. The first room we stayed in was nicer. The air conditioning sometimes does not work and needed to be adjusted.
Stayed 1 night in Sep 2025

10/10 Excellent

Steven W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gem in Sapporo

Great service and excellent breakfast!
Stayed 1 night in Aug 2025

8/10 Good

Alexander

Liked: Cleanliness
Haiiii
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

not impressive at all

guest rooms are outdated and not well cleaned
Stayed 1 night in Aug 2025

8/10 Good

Kaili, Northridge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Wai

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Easy to get to attraction area. Clock tower, Odori park, late night dinning just right outside of the hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

DONGIL

Stayed 2 nights in Aug 2025

10/10 Excellent

Maki

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Aug 2025

6/10 Okay

chunghan

Stayed 5 nights in Aug 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location to check out other parts of Hokkaido or just the city! Everything you need, and great staff and service.
Stayed 2 nights in Aug 2025

10/10 Excellent

Victoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the Cross Hotel was lovely. The location is great. Close to Sapporo Station and many things to do in the city!
Stayed 4 nights in Jul 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick walk to Sapporo station and Odori park. I had a Cross room so I also had access to the lounge, a very nice feature. A great stay!
Stayed 4 nights in Jul 2025

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location, rooms and bath
Stayed 2 nights in Jul 2025

10/10 Excellent

Shaw

Stayed 1 night in Jul 2025

10/10 Excellent

Johnna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Shaw

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfortable and convenient. Friendly and helpful staff.
Stayed 2 nights in Jul 2025

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was great.
Stayed 3 nights in Jul 2025

10/10 Excellent

young rak

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were spacious and the breakfast buffet was above and beyond! Service was fantastic and efficient.
Stayed 2 nights in Jul 2025

10/10 Excellent

Betty

Stayed 3 nights in Jul 2025

10/10 Excellent

Kunxian

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything is good. Highly recommend.
Stayed 2 nights in Jul 2025

10/10 Excellent

Scott William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Gorman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delicious breakfast buffet. Big clean rooms and amazing public bath.
Stayed 3 nights in Jun 2025

8/10 Good

Sujin

Stayed 2 nights in Jun 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful and Charming Hotel

We had a great time staying in Cross Hotel Sapporo, very comfortable stay. Excellent Customer Service., we will choose this hotel again, when we visit Sapporo next time.
Stayed 2 nights in May 2025