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Consolação by Charlie

Property class: 3
3-star apartment near Paulista Avenue

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Photo gallery for Consolação by Charlie

A rooftop pool area with a wooden deck, lounge chairs, and potted plants.
A multi-story building with a covered entrance, potted plants, and a flag.
A multi-story building with a prominent logo on the facade, a covered entrance area with potted plants, and a staircase leading to the entrance.
A spacious lobby with marble flooring, a staircase, and modern lighting fixtures.
A modern kitchen with wooden cabinets, a built-in microwave, and a large TV mounted on the wall.

Reviews

8.0 out of 10
Very good

Entire apartment

1 bedroom1 bathroomSleeps 2431 sq ft

Popular amenities

  • Pool
  • Kitchen
  • Free WiFi
  • Air conditioning
  • Gym
  • City view

Explore the area

View in a map
R. Luís Coelho 80, São Paulo, SP, 01309-001
  • Place, Paulista Avenue
    ‪2 min walk‬
  • Place, Rua Augusta
    ‪2 min walk‬
  • Place, Center 3 Shopping Mall
    ‪3 min walk‬
  • Airport, São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪35 min drive‬

Room options

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HOTEL INTERNACIONAL GUARULHOS

Ponte Grande
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 352 reviews
$66 nightly
The price is $69
Oct 23 - Oct 24
Total with taxes and fees
HOTEL INTERNACIONAL GUARULHOS

About the neighborhood

São Paulo

Consolação stay.At this Consolação apartment, you'll be well placed to visit Paulista Avenue and Rua Augusta, both within a 5-minute walk. Rua 25 de Marco and Ibirapuera Park are also within 3 miles (5 km).
View more Apartments in São PauloOpens in a new window

What's nearby

  • Paulista Avenue - 2 min walk - 0.1 miles
  • Rua Augusta - 2 min walk - 0.1 miles
  • Center 3 Shopping Mall - 3 min walk - 0.2 miles
  • São Paulo Museum of Art - 6 min walk - 0.4 miles
  • Frei Caneca Shopping and Convention Center - 11 min walk - 0.6 miles

Getting around

  • Sao Paulo Julio Prestes Station - 5 min drive
  • Paulista Station - 9 min walk
  • São Paulo (CGH-Congonhas) - 38 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Taco Bell - ‬1 min walk
  • ‪Soul Café - ‬1 min walk
  • ‪Mate Por Favor - ‬2 min walk
  • ‪Misoya Ramen - ‬2 min walk

About this property

Consolação by Charlie

3-star apartment near Paulista Avenue
This apartment offers its guests an indoor pool, a sauna, and a fitness center.

This 3-star São Paulo apartment is smoke free.

  • 8 guestrooms or units
  • Poolside lounge chairs
  • No smoking on site
This apartment offers 8 air-conditioned accommodations with hair dryers. These individually decorated accommodations have separate sitting areas. Accommodations at this 3-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. 40-inch Smart televisions come with digital channels.

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  • Kitchen
  • Pet friendly
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Property amenities

Pool/Spa

  • Indoor pool
  • Pool loungers
  • Sauna

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • No onsite parking available

Kitchen

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop

Bedrooms

  • 1 bedroom
  • Hypo-allergenic bedding

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper

Living spaces

  • Separate sitting area

Entertainment

  • 40-inch smart TV with digital channels

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator
  • Smoking not allowed

Location highlights

  • In an entertainment district
  • Near a metro station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 8 units
  • Individual decor

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are recommended to download the property's whatsapp mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Smoking

Smoking is not permitted

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. 

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Pool access available from 6:30 AM to 10:00 PM.

Property is also known as

Consolacao By Charlie
Massis Paulista by Charlie
Consolação by Charlie Apartment
Consolação by Charlie São Paulo
Massis Paulista by Charlie Soft Opening
Consolação by Charlie Apartment São Paulo

Frequently asked questions

How close is Consolação by Charlie to the airport?

This apartment is 8 mi (38-min drive) away from the São Paulo (CGH-Congonhas) airport, the closest popular airport to the property.

Does Consolação by Charlie have an airport shuttle?

Airport shuttle services are not available at this apartment.

Does Consolação by Charlie offer free breakfast?

This apartment does not offer free breakfast.

Is there a casino at Consolação by Charlie?

No, there is no casino at this apartment.

What time is check-in at Consolação by Charlie?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM.

Is there free parking at Consolação by Charlie?

Free parking is not available at this apartment.

Does Consolação by Charlie have a pool?

This apartment features an indoor pool. Guests can enjoy pool access from 6:30 AM to 10:00 PM.

Does Consolação by Charlie have a spa?

There are no spa services available at this apartment.

How close is Consolação by Charlie to downtown São Paulo?

This apartment is 1.6 mi away from São Paulo.

Consolação by Charlie Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 26 out of 54 reviews
Rating 8 - Good. 12 out of 54 reviews
Rating 6 - Okay. 7 out of 54 reviews
Rating 4 - Poor. 4 out of 54 reviews
Rating 2 - Terrible. 5 out of 54 reviews

7.8/10

Cleanliness

9.0/10

Amenities

4.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Excelente
Stayed 4 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Great place for a short stay!

The apartment is conveniently located near pubs, groceries, restaurants and shopping malls. The a/c struggles to keep up in the daytime but not too bad at night. The “before check in” process took an extended period of time (1.5hrs) via WhatsApp. At the apartment…it went very quickly and smoothly.
Stayed 2 nights in Jan 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
Internet did not work. There is mold in bathroom everywhere
Stayed 2 nights in Aug 2025
Verified review

2/10 Terrible

Liked: Cleanliness, room comfort
Disliked: Communication

Nice room & Bad Service

The room was good and clean, but the service is really bad… the check in should be 3PM, but they only send the lock password after 5PM and let you wait for a long time
Stayed 2 nights in Mar 2023
Verified review

6/10 Okay

Liked: Cleanliness, amenities, communication
The internet services at the unit never worked. Since the apartment was located up on the 14th floor phone services was spotty. Very disappointing!
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, listing accuracy
Disliked: Check-in
Localização maravilhosa, mas não tive sorte no Checkin passaram a senha e fiquei na porta 40 min pra liberar que não dava depois por muita insistência fizeram outra. O fogão não funcionou tive que pedir comida com tudo que já tinha comprado pra cozinhar.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Ótima experiência nessa estada
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Confortável e excelente localização
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
Hospedagem excelente.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
A localização é ótima, logo atrás do Shopping Center 3 e perto da estação de metrô. O apartamento estava limpo, só esqueceram a porta do freezer aberta com a geladeira ligada. Cama confortável e não há barulho na vizinhança. A academia do prédio tem o básico do básico, não dá para fazer muita coisa; tanto ela quanto a área da piscina ficam fechadas com chave, que ficam na recepção. Há um restaurante no local que oferece, além das refeições, café da manhã por R$ 50 por pessoa, buffet livre.
Stayed 4 nights in Dec 2025
Verified review

4/10 Poor

Disliked: Cleanliness, room comfort, communication
Moveis antigos e mofando (sofa)
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness, room comfort

Realmente decepcionante

Já fiquei inúmeras vezes no Consolação by Charlie mas desta vez fiquei um pouco chateado. Quando cheguei ao apt, a Internet não funcionava, a torneira do banheiro estava pingando e está até agora, não tinha a cafeteira e TV não funcionou em nenhum dia da minha hospedagem. Entrei várias x em contato com o pessoal da Charlie e me prometeram que iriam no outro dia arrumar. Não foram. Entrei em contato de novo e o atendente da vez me questionou onde estava escrito que tinha prometido a assistência técnica para ir no meu apt bem como a camareira levar a cafeteira. Sou professor e preciso de internet para trabalhar. Mas como não consegui com a Charlie tive que me virar. Outra vez pedi andar alto mas me deram no segundo andar e não tinha nenhum apt disponível no mesmo hotel para trocar e me disseram que os outros aptos não estava com problemas de internet. Fiquei decepcionado. Espero que dá próxima vez não aconteça isto comigo
Stayed 4 nights in Sep 2025
Verified review

8/10 Good

Disliked: Communication

Estadia fora dos padrões

O sistema de acesso não funciona adequadamente, o "charlie" pergunta inumeras vezes a mesma coisa, cadastro e envio de dctos não funciona, enviei inumeras vezes e por fim so consegui via whatsapp. O apto era bom, mas o banheiro estava com mofo nas paredes, pessimo.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Ligar excelente, apto muito limpo e confortável. Gostei muito. Só não gostei do método usado para envios dos documentos antecipadamente. O site não funciona e a gente fica inseguro de mandar documentos e fotos com nossa face. De resto, tudo ótimo!
Stayed 1 night in Aug 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, communication

Decepção

Fiquei quase 1h esperando na recepção para fazer o check-in. O estacionamento disseram que era gratuito, mas não está incluso. O apartamento tem problema de vazamento no banheiro. Pelo valor que foi cobrado, conseguiria ficar mais confortável em outro local.
Stayed 1 night in Jul 2025
Verified review

4/10 Poor

Liked: Communication
Disliked: Cleanliness

Lamentável

Apartamento com aparencia de que entrou água pelas paredes. Tinta disfarçada para encobrir algo e com serviço muito mal feito. Banheiro com as paredes úmidas e mofadas. O chuveiro era ótimo, mas o ralo , infelizmente parecia entupido e não dava vazão adequada. A recepção já te estimula a ir embora. Funcionários mal humorados que tratam hóspedes como "invasores" e que só dão aborrecimento. Lamentável. Não volto e não recomendo.
Stayed 2 nights in Jun 2025
Verified review

6/10 Okay

Quarto razoável. Alguns móveis bem velhos e precisando de substituição. Há necessidade de pintura e reformas pontuais. No geral, ainda vale a pena.
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
A minha estadia foi otima. Local perfeito, limpo, confortável e perto de tudo na paulista. Recomendo, e pretendo voltar.
Stayed 5 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Exelen

Apartamento muito aconchegante, tudo perfeito, ótima localização, perto de tudo, shopping, supermercado, bares e restaurantes, a poucos metros da Avenida Paulista. Amei e certamente retornarei a me hospedar quando voltar a São Paulo.
Stayed 3 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, room comfort

Ótima estadia

Tive problemas no check-in, avisei que precisava da estadia liberada pontualmente às 15h pois tinha que ir trabalhar. E quando cheguei ainda estavam limpando. O local estava bem limpo e organizado, cama e roupas de banho de ótima qualidade. Chuveiro excelente. Falta pano na cozinha pra secagem da louça e tinham algumas luzes queimadas. A localização é excelente, possui um shopping bem em frente e mercados e padarias ao redor.
Stayed 4 nights in Mar 2025
Verified review

4/10 Poor

Disliked: Cleanliness, communication

Insatisfeito

Check-in atrasou 2h , sem notícias, questionei pela liberação do apartamento, duas horas depois veio a resposta que enfim estava liberado, cheiro forte de água lavadeita, toalhas mal cheirosas. Custo beneficio nao valeu a pena.
Stayed 2 nights in Nov 2024
Verified review

6/10 Okay

Liked: Room comfort, communication

Bom, mas pode melhorar

A localização e tamanho da acomodação são excelentes, chuveiro muito bom, cama OK. No entanto tenho uma observação a ser feita quanto ao enxoval de cama e banho… colocaram um jogo de três lençóis, onde o de cima e debaixo estavam limpos, porém o do meio estava encardido. E as toalhas de banho estavam novas, porém com cheiro de loja ainda como se não tivessem sido lavadas antes de colocar para uso.
Stayed 3 nights in Nov 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, room comfort, communication

REDE CHARLIE, PÉSSIMA ESCOLHA

Estadia Péssima!!! apartamento é bem localizado porem paga-se um preço muito caro pela falta de um mínimo de conforto.Cama extremamente ruim(sai do hotel com a coluna em ruinas), o vaso sanitário entupido o que impedia seu uso.A comunicação com a equipe da Charlie muito demorada e não resolutiva. Não recomendo ficar na rede CHARLIE,melhor pagar um pouco a mais e ficar em um Hotel, aonde possa resolver eventuais problemas na diária,diferente da rede CHARLIE aonde toda comunicação e suporte é feita ONLINE e nada se resolve. LAMENTÁVEL ESTA REDE CHARLIE!!!!
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, room comfort
A melhor localização que você pode estar em Sp, perto de tudo e bem segura.
Stayed 5 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, room comfort, communication
Muito boa
Stayed 3 nights in Jul 2024

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