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Mandarin Oriental, Sanya

5.0 star property
5-star beachfront hotel with 3 outdoor pools

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Photo gallery for Mandarin Oriental, Sanya

Coral Bay Deluxe Villa | Terrace/patio
Courtyard
Exterior
Front of property
3 restaurants, breakfast, lunch, dinner served; Chinese cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Bar
  • Pool
  • Spa
  • On private beach
  • Breakfast available

Explore the area

Map
12 Yuhai Road, Sanya, Hainan, 572000
  • Dadong Sea
    ‪1 min drive‬
  • Dadonghai Beach
    ‪6 min drive‬
  • Phoenix Island Sanya
    ‪9 min drive‬
  • Sanya (SYX-Phoenix Intl.)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 King Bed, Ocean View

Suite, 1 King Bed, Ocean View | Down comforters, minibar, in-room safe, desk

Suite, 1 King Bed, Ocean View

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean Breeze Pavilion, Room, 1 King Bed

Down comforters, minibar, in-room safe, desk

Ocean Breeze Pavilion, Room, 1 King Bed

  • 560 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View | Down comforters, minibar, in-room safe, desk

Room, 1 King Bed, Ocean View

  • 560 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, Ocean View

Down comforters, minibar, in-room safe, desk

Twin Room, Ocean View

  • 560 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Terrace

Twin Room, Terrace | Down comforters, minibar, in-room safe, desk

Twin Room, Terrace

  • 646 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Villa, Ocean View (Pool)

View from room

Villa, Ocean View (Pool)

  • 1615 sq ft
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Terrace Room King

Terrace Room King | Down comforters, minibar, in-room safe, desk

Terrace Room King

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Villa (South China Sea Pool)

Villa (South China Sea Pool) | Down comforters, minibar, in-room safe, desk

Villa (South China Sea Pool)

  • 1615 sq ft
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Room, 1 King Bed (Pool Pavillion)

Room, 1 King Bed (Pool Pavillion) | Down comforters, minibar, in-room safe, desk

Room, 1 King Bed (Pool Pavillion)

  • 560 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Front Pavilion with Plunge Pool

Ocean Front Pavilion with Plunge Pool | Down comforters, minibar, in-room safe, desk

Ocean Front Pavilion with Plunge Pool

  • 560 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Coral Bay Deluxe Villa

Coral Bay Deluxe Villa | Down comforters, minibar, in-room safe, desk

Coral Bay Deluxe Villa

  • 1615 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Deluxe Room, Garden View

  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Suite, Garden View

Down comforters, minibar, in-room safe, desk

Family Suite, Garden View

  • 1076 sq ft
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Sanya

Beachfront retreat .With a stay at this Jiyang District hotel, you'll be within half a mile (1 km) of Dadong Sea and 2 miles (3 km) of Dadonghai Beach. Sanya International Shopping Center and Luhuitou Park are also within 3 miles (5 km).

What's nearby

  • Dadong Sea - 1 min drive - 0.0 miles
  • Dadonghai Beach - 6 min drive - 2.5 miles
  • Sanya International Shopping Center - 7 min drive - 3.4 miles
  • Luhuitou Park - 8 min drive - 3.0 miles
  • Phoenix Island Sanya - 9 min drive - 4.3 miles

Getting around

  • Sanya (SYX-Phoenix Intl.) - 21 min drive

Restaurants

  • ‪Mee& Mian - ‬15 min drive
  • ‪兰州拉面 - ‬7 min drive
  • ‪Maan Coffee - ‬8 min drive
  • ‪南国天府 - ‬9 min drive
  • ‪舒欣茶艺吧 - ‬8 min drive

About this property

Mandarin Oriental, Sanya

5-star beachfront hotel with 3 outdoor pools
Simply walk outside to smell the salt air and watch the ocean waves from the sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Mandarin Oriental, Sanya you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a children's pool, a steam room, and a fitness center. Self parking is free.

This 5-star Sanya hotel is smoke free.

  • 278 guestrooms or units
  • 6 levels
  • 3 dining venues
  • 2 bars or lounges
  • Built in 2009
  • Deli
  • Kid's club (surcharge)
  • Supervised kid's activities
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Mandarin Oriental, Sanya offers 278 accommodations with DVD players and minibars. Rooms open to balconies or patios. Beds feature down comforters. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Sanya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 18 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 10 years old are not allowed in the spa.

Languages

Chinese (Mandarin), English, German, Russian, Spanish

Similar properties

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The St. Regis Sanya Yalong Bay Resort

  • Pool
  • Spa
  • Kids pool
  • Waterslide
4.5 out of 5, Wonderful, 69 reviews
$173 nightly
The price is $184
Jun 24 - Jun 25
Total includes taxes and fees
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Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • Free area shuttle
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Free shopping center shuttle
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CNY 253 per person
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Children's club
  • Children's pool
  • Fishing
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Gym
  • Kayaking
  • Paddleboard
  • Playground
  • Sailing
  • Shopping
  • Snorkeling
  • Steam room
  • TV in common areas
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom

Room amenities

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CNY 1200 per pet, per stay, plus a deposit of CNY 5000 per stay

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 620.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 253 per person
  • Airport shuttle fee: CNY 900 per vehicle (one way)
  • Pet deposit: CNY 5000 per stay
  • Pet fee: CNY 1200 per pet, per stay
  • Rollaway bed fee: CNY 620.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Mandarin Oriental Hotel Sanya
Mandarin Oriental Sanya
Sanya Mandarin Oriental
Mandarin Oriental, Sanya Hainan
Mandarin Oriental, Sanya Hotel Sanya
Mandarin Oriental Sanya Hotel
Mandarin Oriental Hotel Sanya
Mandarin Oriental, Sanya Hotel
Mandarin Oriental, Sanya Sanya
Mandarin Oriental, Sanya Hotel Sanya

Frequently asked questions

How close is Mandarin Oriental, Sanya to the airport?

Mandarin Oriental, Sanya is 12.9 mi (21-min drive) away from the Sanya (SYX-Phoenix Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Mandarin Oriental, Sanya?

As of Jun 20, 2025, prices found for a 1-night stay for 2 adults at Mandarin Oriental, Sanya on Jun 29, 2025 start from $257.18, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mandarin Oriental, Sanya have an airport shuttle?

Mandarin Oriental, Sanya offers an airport shuttle 24 hours a day, on request, for a charge of CNY 900 per vehicle, one way.

How close is Mandarin Oriental, Sanya to the beach?

This hotel is on a private beach. Don't forget your sunscreen!

Does Mandarin Oriental, Sanya offer free breakfast?

Free breakfast isn’t provided at Mandarin Oriental, Sanya, but buffet breakfast is offered for a fee of CNY 253 per person. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Mandarin Oriental, Sanya?

No, there is no casino at this hotel.

What time is check-in at Mandarin Oriental, Sanya?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Mandarin Oriental, Sanya?

This hotel offers free self parking.

Does Mandarin Oriental, Sanya have a pool?

Mandarin Oriental, Sanya features 3 outdoor pools and a children's pool.

Does Mandarin Oriental, Sanya have a restaurant?

There are 3 onsite restaurants, offering options like Chinese cuisine, a beachfront location, and ocean views.

Does Mandarin Oriental, Sanya have a spa?

This hotel has a spa, which features body wraps, body treatments, and body scrubs.

How close is Mandarin Oriental, Sanya to downtown Sanya?

Mandarin Oriental, Sanya is 3.4 mi away from Sanya.

Mandarin Oriental, Sanya Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 62 out of 88 reviews
Rating 8 - Good. 19 out of 88 reviews
Rating 6 - Okay. 4 out of 88 reviews
Rating 4 - Poor. 3 out of 88 reviews
Rating 2 - Terrible. 0 out of 88 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

7.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

kayode

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Where do I begin. I am as shocked at the state of my room. In need of a serious refurb. Some parts were dilapidated. Window blinds threadbare etc. it definitely should have a mandarin oriental brand and seriously begrudge paying the rate I was charged. Doesn’t compare to the other sister hotels
Stayed 3 nights in Dec 2024

10/10 Excellent

wen

Liked: Cleanliness
Stayed 2 nights in Nov 2024

8/10 Good

Ling

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, quiet, friendly
Stayed 6 nights in Nov 2024

10/10 Excellent

Frank, Pasadena

Stayed 3 nights in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
The complex is a little jaded but the guest service is the best I have ever experienced..and I travel a lot. All staff very friendly and the whole place was extremely clean.
Stayed 3 nights in Jul 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sanya Mandarin stay

2nd time staying at the same resort and actually the same room. Great environment and friendly staff. Stayed in the resort for all 4 days!
Stayed 4 nights in Oct 2021

10/10 Excellent

MA GUADALUPE

Stayed 2 nights in Jun 2021

10/10 Excellent

Lars

Stayed 5 nights in May 2020

10/10 Excellent

Jae Young

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing place

Very accomodative and relax environment overall
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Please Bring Back Foreign Service Professionals

This is the Mandarin Oriental at $300/night, so of course I hold them to a higher standard. The hotel room and views were amazing - the grounds are nice, and the amenities are great. But the service isn't what I'd expect from a 5-star hotel. The foreign staff were great: Mihai at the reception helped get us into our room when it seemed the Chinese staff were bumbling through our check-in process, and went out of his way to make things go smoothly, especially at check-in. Seems that as Chinese hotels have cut back on foreign staff, the service has decreased, with several small but noticeable moments that stood out: 1. Withing 5 minutes of checking into our room, a service worker arrived unannounced and had to come in to change a lightbulb - something that should have been taken care of before our arrival, and certainly could have come with a phone call to warn us. 2. We stepped out of our room and noticed an emply cart passing, and asked "Can you please take us to the beach?" The driver simply said "No." and drove off... Was kinda surprised that he didn't at least offer to call us a ride. 3. At the restaurant "Fresh", the staff were fairly clueless as to how to describe the portion size, and struggled to open a bottle of beer. 4. At breakfast they took our orders for coffee, and after 10 minutes no coffee had arrived. I put in a second order, and they got very nervous and put some urgency in delivering our coffee - when it arrived it wasn't the right order.
Stayed 1 night in Oct 2018

10/10 Excellent

GEORGIOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plesant stay.
Stayed 3 nights in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tip-top service and excellent location.

The staff service was just amazing. Special mention to Cathy at breakfast who served with such warmth and enthusiasm, even preparing us some fruits for our excursion, and also Francis from reception who even came out to greet us goodbye at the end of stay. The whole team from buggy staff to reception to restaurant was young and hospitable. Excellent facilities and the convenience to downtown, yet secluded on a private beach, makes Sanya Mandarin a top 5-star hotel!

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel. Great management

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Up there with the best

Very impressed by this hotel. Almost perfection. Service is first class although English language is not widely spoken. Spa, breakfast, Executive lounge, Fresh Restaurant and kids club all very high standard. Only slight disappointment is lack of really sandy beach. Thank you so much.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely setting and grounds

Loved the setting and the grounds. Nice room. Rocky beach though. Great service. Food is expensive. Overall great experience.

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort

Worst resort experience ever!

Highly disappointing! The beach is of low quality and tiny in size. It was unbelievable that a 5star hotel of this price range would charge daily rates for the wifi. Their BBQ menu was a joke, over-priced, minimum choice, low quality. Eating out was a far better option than eating at the hotel, which was almost 10 times less. The only good thing about this hotel is the level of privacy you get. No crowds, no noise, no kids,...probably because most rooms were vacant. In short, it was the worst resort experience we've ever had. Not recommendable!

10/10 Excellent

Rosa, Italy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best choice you can make!

Amazing!

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, will definitely stay there next time in town. Received a complimentary upgrade upon check in.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice quiet hotel, beautiful beach, great service

The hotel is a little away from the main part of the city which makes it much more relaxing and quiet (yet if one wants to go to the city it not far and it is easy to get a cab). The beach is beautiful and the spa is fantastic. The overall service was also really good as well as the food, we really enjoyed our stay at Sanya.

10/10 Excellent

CrayolaLife, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well Exceeded Expectation – Seriously Top Quality

I travel a lot, often to places places like Bora Bora, Maldives, Phuket, Bali, Caribbean, Hawaii, etc. The Mandarin Oriental in Sanya really exceeded my expectation. The interior is robust and private, of very high grade. The staff are trained very well (especially in context of China PRC standards). The restaurant called Fresh is on the beach and I now see that it is appropriately named on the best restaurants in China. The noodle restaurant is also marvelous. My expectations tend to be quite high – this hotel was pretty much perfect. The beach itself is not the best but the resort is awesome. Also, the concierge could use some work, as for the wifi connection in the rooms. But other than these items, this hotel is really at the highest end and I highly recommend. – CrayolaLife from Hong Kong