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Sheraton Santo Domingo Hotel

4.0 star property
4-star spa hotel near Malecon, connected to a shopping center

Choose dates to view prices

Photo gallery for Sheraton Santo Domingo Hotel

Outdoor pool, pool umbrellas, sun loungers
42-inch plasma TV with cable channels, TV, pay movies
Junior Suite, 1 Bedroom, Non Smoking, Balcony | 1 bedroom, premium bedding, down comforters, minibar
Lobby
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pet friendly
  • Bar
  • Spa

Explore the area

View in a map
365 George Washington Avenue, Santo Domingo, 10205
  • Place, Malecon
    ‪1 min walk‬
  • Place, Calle El Conde
    ‪17 min walk‬
  • Place, Sambil Santo Domingo
    ‪4 min drive‬
  • Airport, Santo Domingo (SDQ-Las Americas Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | 1 bedroom, premium bedding, down comforters, minibar

Room, 1 Queen Bed

7.4 out of 10
Good
(15 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking, Partial Ocean View

1 bedroom, premium bedding, down comforters, minibar

Room, 1 King Bed, Non Smoking, Partial Ocean View

8.4 out of 10
Very good
(21 reviews)
  • 355 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Partial Ocean View

1 bedroom, premium bedding, down comforters, minibar

Room, 2 Queen Beds, Non Smoking, Partial Ocean View

  • 355 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

1 bedroom, premium bedding, down comforters, minibar

Room, 1 King Bed, Non Smoking, Ocean View

8.0 out of 10
Very good
(21 reviews)
  • 355 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Ocean View

1 bedroom, premium bedding, down comforters, minibar

Room, 2 Queen Beds, Non Smoking, Ocean View

9.6 out of 10
Exceptional
(7 reviews)
  • 355 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Non Smoking, Ocean View

1 bedroom, premium bedding, down comforters, minibar

Club Room, 1 King Bed, Non Smoking, Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • 355 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Non Smoking, Ocean View

1 bedroom, premium bedding, down comforters, minibar

Club Room, 2 Queen Beds, Non Smoking, Ocean View

9.4 out of 10
Exceptional
(3 reviews)
  • 355 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, down comforters, minibar

Junior Suite, 1 Bedroom, Non Smoking

  • 431 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking, Balcony

1 bedroom, premium bedding, down comforters, minibar

Junior Suite, 1 Bedroom, Non Smoking, Balcony

10.0 out of 10
Exceptional
(5 reviews)
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking

Outdoor pool, pool umbrellas, sun loungers

Club Suite, 1 Bedroom, Non Smoking

  • 786 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking, Balcony

1 bedroom, premium bedding, down comforters, minibar

Club Suite, 1 Bedroom, Non Smoking, Balcony

  • 786 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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JW Marriott Hotel Santo Domingo

Piantini
  • Pool
  • Free WiFi
  • Restaurant
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4.5 out of 5, Wonderful, 585 reviews
$237 nightly
The price is $303
Oct 31 - Nov 1
Total with taxes and fees
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About the neighborhood

Santo Domingo

Seaside stay .A stay at this Gascue hotel places you steps from Casino Diamante and within a 5-minute walk of Malecon. Grand Casino Jaragua and El Obelisco Macho are also within half a mile (1 km).

What's nearby

  • Malecon - 1 min walk - 0.0 miles
  • Guibia Beach - 12 min walk - 0.7 miles
  • Calle El Conde - 17 min walk - 0.9 miles
  • Sambil Santo Domingo - 4 min drive - 2.0 miles
  • Blue Mall - 6 min drive - 4.0 miles

Getting around

  • Amin Abel Station - 2 min drive
  • Las Americas Intl. Airport (SDQ) - 34 min drive

Restaurants

  • ‪Adrian Tropical - ‬8 min walk
  • ‪Villar Hermanos - ‬6 min walk
  • ‪Café Boio - ‬8 min walk
  • ‪Cafeteria Clinica Abreu - ‬9 min walk
  • ‪El Conuco - ‬8 min walk

About this property

Sheraton Santo Domingo Hotel

4-star spa hotel near Malecon, connected to a shopping center
Sheraton Santo Domingo Hotel offers its guests a full-service spa, an outdoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A business center and 13 meeting rooms are available. Event space at this hotel measures 5355 square feet (497 square meters) and includes a conference center. A hot tub, a sauna, and spa services are also featured at the business-friendly Sheraton Santo Domingo Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Santo Domingo hotel is smoke free.

  • 1 building
  • 248 guestrooms or units
  • 11 levels
  • 5355 sq ft of conference space
  • 497 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Sheraton Santo Domingo Hotel offers 248 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. Beds feature down comforters and premium bedding. 42-inch plasma televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Sheraton Fitness Spa has 1 treatment room. Services include deep-tissue massages, facials, and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

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Total with taxes and fees
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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: WiFi (USD 12 per night)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free extended parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 42-inch HDTV with cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in fee: USD 50
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Marriott Bonvoy App mobile app before check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 25.6 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 38.4
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 12 per night (rates may vary)
  • Airport shuttle fee: USD 45 per vehicle (one-way, maximum occupancy 2)
  • Pet fee: USD 25.6 per pet (varies based on length of stay) plus USD 38.4 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Magna 365
Hotel Magna 365 Santo Domingo
Magna 365
Magna 365 Hotel
Magna 365 Santo Domingo
Sheraton Santo Domingo Hotel
Sheraton Santo Domingo
Sheraton Santo Domingo
Sheraton Santo Domingo Hotel Hotel
Sheraton Santo Domingo Hotel Santo Domingo
Sheraton Santo Domingo Hotel Hotel Santo Domingo

Frequently asked questions

How close is Sheraton Santo Domingo Hotel to the airport?

Sheraton Santo Domingo Hotel is 12.4 mi (34-min drive) away from the Santo Domingo (JBQ-La Isabela Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Sheraton Santo Domingo Hotel?

As of Oct 21, 2025, prices found for a 1-night stay for 2 adults at Sheraton Santo Domingo Hotel on Nov 9, 2025 start from $119.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sheraton Santo Domingo Hotel have an airport shuttle?

Sheraton Santo Domingo Hotel offers an airport shuttle 24 hours a day, on request, for a charge of USD 45 per vehicle, one-way.

How close is Sheraton Santo Domingo Hotel to the beach?

This hotel is 0.8 mi (1-min drive) from Guibia Beach and 0.9 mi (1-min drive) from Playa Montesinos. Don't forget your sunscreen!

Does Sheraton Santo Domingo Hotel offer free breakfast?

Sheraton Santo Domingo Hotel does not offer free breakfast. It's available every day from 6 AM to 11 AM.

Is there a casino at Sheraton Santo Domingo Hotel?

No, there is no casino at this hotel, but Casino Diamante (1-min walk) and Grand Casino Jaragua (3-min walk) are nearby.

What time is check-in at Sheraton Santo Domingo Hotel?

Check-in begins at 3 PM. Early check-in costs USD 50 (subject to availability).

Is there free parking at Sheraton Santo Domingo Hotel?

This hotel offers free self parking, valet parking, and extended parking.

Does Sheraton Santo Domingo Hotel have a pool?

Sheraton Santo Domingo Hotel features an outdoor pool.

Does Sheraton Santo Domingo Hotel have a restaurant?

Sheraton Santo Domingo Hotel is home to Cafe Casabe Restaurant, which features international cuisine and ocean views.

Does Sheraton Santo Domingo Hotel have a spa?

Pamper yourself with a day at Sheraton Fitness Spa, where you can enjoy body scrubs, facials, and deep-tissue massages.

How close is Sheraton Santo Domingo Hotel to downtown Santo Domingo?

Sheraton Santo Domingo Hotel is 1.1 mi away from Santo Domingo.

Reviews

Sheraton Santo Domingo Hotel Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 659 out of 1002 reviews
Rating 8 - Good. 206 out of 1002 reviews
Rating 6 - Okay. 58 out of 1002 reviews
Rating 4 - Poor. 35 out of 1002 reviews
Rating 2 - Terrible. 44 out of 1002 reviews

Reviews

10/10 Excellent

JEFF

Stayed 1 night in Aug 2025

10/10 Excellent

Elmer L

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful, they knew a lot about the area.
Stayed 2 nights in Jul 2025

10/10 Excellent

Fabio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Tameka

Disliked: Cleanliness, staff & service
I booked a reservation for July 10th in error and realized the error 5 minutes later and was advised that the wont be in until Monday so I should cancel my reservation and rebook a new one. This all happenes within minutes. Two weeks later I have not gotten a refund and the manager is never in. I don't recommend this hotel as that was dishonest.
Stayed 1 night in Jul 2025

10/10 Excellent

Clyde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, very clean, staff very friendly, I love the inside lobby, loved room 822, beautiful view from the 8 fl
Stayed 3 nights in May 2025

10/10 Excellent

Marty

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and friendly
Stayed 4 nights in Jul 2025

10/10 Excellent

sergio

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything perfect
Stayed 4 nights in Jul 2025

10/10 Excellent

Jennifer, Brooklyn

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Quick check in, friendly service, clean and close to restaurants and tourist sites.
Stayed 2 nights in Jul 2025

8/10 Good

Maria, Tampa

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel needs improvement. This is an old hotel. The bathtub needs improvement and the towels as well. However, the personal is very attentive and the check in and out was fast and everyone was courteous. The food was amazing. I was expecting a little bit more luxury for the price.
Stayed 1 night in Jul 2025

6/10 Okay

Marlene

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Fine but not coming back

Not for families. Need renovations the hotel. Night are noisy and weird people around on casinos.
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 1 night in Jun 2025

10/10 Excellent

eduardo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
nice property
Stayed 2 nights in Jun 2025

10/10 Excellent

NORKA

Liked: Cleanliness, amenities
I had a wonderful stay in Insurance hotel. Everybody was very friendly professional and nice. No complaints at all.
Stayed 6 nights in Jun 2025

10/10 Excellent

Cedric Jazzmin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Wascar

Stayed 2 nights in Jun 2025

10/10 Excellent

Ruth M.

Liked: Cleanliness, staff & service, property conditions & facilities
The best staff!!!
Stayed 1 night in Jun 2025

10/10 Excellent

Ramon Alberto

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff! Great location!!
Stayed 3 nights in Jun 2025

10/10 Excellent

Thomas

Stayed 1 night in Jun 2025

10/10 Excellent

Tony

Great place to stay great staff
Stayed 1 night in Jun 2025

10/10 Excellent

Luisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in May 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

I stay at the Sheraton at least twice a year for a minimum of 10 tens. My fav hotel and great staff.
Stayed 9 nights in May 2025

10/10 Excellent

Ciera

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is the second time I’ve stayed here due to having a great experience my first time. Great hotel and great workers.
Stayed 1 night in May 2025

8/10 Good

Magol

Traveled with partner
Liked: Cleanliness, staff & service
I had a pleasant stay; however, the A/C in the room did not work properly. I reported it, but the problem was not resolved.
Stayed 4 nights in May 2025

10/10 Excellent

Luisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Luisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property this hotel had been my home for many years
Stayed 1 night in May 2025