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Novus Plaza Hodelpa

2.0 star property
Hotel near Sambil Santo Domingo in Santo Domingo

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Photo gallery for Novus Plaza Hodelpa

Restaurant
Front of property
In-room safe, cribs/infant beds
Lobby
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk
  • Laundry
  • Pet friendly

Explore the area

View in a map
Calle El Conde, Esquina Hostos, Santo Domingo, Distrito Nacional, 10211
  • Place, Calle El Conde
    ‪1 min walk‬
  • Place, Columbus Park
    ‪1 min walk‬
  • Place, Santa Maria la Menor Cathedral
    ‪3 min walk‬
  • Airport, Santo Domingo (SDQ-Las Americas Intl.)
    ‪22 min drive‬

Room options

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About the neighborhood

Santo Domingo

Zona Colonial stay.With a stay at this Zona Colonial hotel, you'll be steps from Casino Colonial and Regional Museum of Archaeology. Calle El Conde and Columbus Park are also within half a mile (1 km).

What's nearby

  • Calle El Conde - 1 min walk - 0.0 miles
  • Columbus Park - 1 min walk - 0.1 miles
  • Santa Maria la Menor Cathedral - 3 min walk - 0.2 miles
  • Malecon - 7 min walk - 0.4 miles
  • Sambil Santo Domingo - 4 min drive - 2.2 miles

Getting around

  • Amin Abel Station - 5 min drive
  • Santo Domingo (JBQ-La Isabela Intl.) - 36 min drive

Restaurants

  • ‪Restaurante Conde de Peñalba - ‬1 min walk
  • ‪Jalao - ‬2 min walk
  • ‪Casa Barista - ‬2 min walk
  • ‪Onnos Bar - ‬1 min walk
  • ‪SugarCane, La Casa Del Ron - ‬2 min walk

About this property

Novus Plaza Hodelpa

Hotel near Sambil Santo Domingo in Santo Domingo
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

A nightclub, a fitness center, and a terrace are also featured at Novus Plaza Hodelpa.

  • 96 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Nightclub
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Convenience store
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • Bar or lounge
  • Dining venue
Novus Plaza Hodelpa offers 96 air-conditioned accommodations with safes and hair dryers. Satellite television is provided. Bathrooms include showers. Cribs/infant beds are also available.

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Property amenities

Family friendly

  • Babysitting
  • Grocery/convenience store
  • In-room crib

Parking and transportation

  • Roundtrip airport shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Mountain biking
  • Nightclub
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Crib

Bathroom

  • Hair dryer
  • Shower

Food and drink

  • Room service

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
All residents of Dominican Republic are required to exhibit a valid passport, driving license, and local ID at the time of check-in. Travelers who are not citizens of Dominican Republic will have to show a valid passport only.

Access methods

Staffed front desk

Pets

  • Pets are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mercure Comercial Santo Domingo Santo Domingo
Mercure Comercial Santo Domingo Santo Domingo
Mercure Comercial Santo Domingo Hotel
Hotel Mercure Comercial
Mercure Comercial Santo Domingo
Mercure Comercial
Hotel Hotel Mercure Comercial Santo Domingo Santo Domingo
Santo Domingo Hotel Mercure Comercial Santo Domingo Hotel
Hotel Hotel Mercure Comercial Santo Domingo
Hotel Mercure Comercial Santo Domingo Santo Domingo
Novus Plaza Hodelpa Hotel
Novus Plaza Hodelpa Santo Domingo
Hotel Mercure Comercial Santo Domingo
Novus Plaza Hodelpa Hotel Santo Domingo

Frequently asked questions

How close is Novus Plaza Hodelpa to the airport?

Novus Plaza Hodelpa is 12.5 mi (36-min drive) away from the Santo Domingo (JBQ-La Isabela Intl.) airport, the closest popular airport to the property.

Does Novus Plaza Hodelpa have an airport shuttle?

Novus Plaza Hodelpa offers an airport shuttle.

How close is Novus Plaza Hodelpa to the beach?

This hotel is a short 8-minute walk from Playa Montesinos and 2.3 mi (12-min drive) from Guibia Beach. Don't forget your sunscreen!

Does Novus Plaza Hodelpa offer free breakfast?

Novus Plaza Hodelpa does not offer free breakfast.

Is there a casino at Novus Plaza Hodelpa?

No, there is no casino at this hotel, but Casino Colonial (1-min walk) and Casino Diamante (3-min drive) are nearby.

What time is check-in at Novus Plaza Hodelpa?

Check-in begins at 3 PM.

Is there free parking at Novus Plaza Hodelpa?

Free parking is not available at this hotel.

Does Novus Plaza Hodelpa have a pool?

Novus Plaza Hodelpa does not have a pool.

Does Novus Plaza Hodelpa have a restaurant?

Yes, there is a restaurant on site.

Does Novus Plaza Hodelpa have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is Novus Plaza Hodelpa to downtown Santo Domingo?

Novus Plaza Hodelpa is 0.8 mi away from Santo Domingo.

Novus Plaza Hodelpa Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 92 out of 612 reviews
Rating 8 - Good. 231 out of 612 reviews
Rating 6 - Okay. 171 out of 612 reviews
Rating 4 - Poor. 76 out of 612 reviews
Rating 2 - Terrible. 42 out of 612 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

6/10 Okay

cassandra, Redcliff

Disliked: Staff & service
I ad a nice stay. The best thing is the location of the hotel which is in the Colonial area in Santo Domingo

8/10 Good

Pedro, Curacao september 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel very good location

Excellent Good restaurants. Historical and very Safe to walk around.

8/10 Good

Doris, PR

Liked: Staff & service

Vacations on RD

Food and service wonderful Plus happy hour

6/10 Okay

Raymond

Liked: Cleanliness
Disliked: Room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great for the price

good location and service

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

In the old city

The hotel is good for a couple days stay in Santo Domingo. It is in the heart of the Colonial Zona. Many restaurants along the strip. The hotel is definitely at a budget price with breakfast.

6/10 Okay

Oscar, wilton manors FL

Liked: Room comfort

Incomunicado stay

I stay there because the staff is nice, the food is good, the room is good enough. BUT no internet is a deal killer. Will Not go back again.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in poor shape, quite expansive for what it is offering. I'm very surprise seeing that the Accord Group have this hotel holding its flag. The rooms are very small and dust is covering most of the furniture. At the bathroom the toilet was having water all over the floor and the shower was dirty and so small that I could touch the ceiling with my head (I'm 5 11"). Domestic flies were all over the restaurant. Very difficult the neighbourhood. I just stepped outside and was approached by a man offering women and drugs. In minutes later I saw this same man circulating by the hotel area.

6/10 Okay

Nada, London

Disliked: Cleanliness, property conditions & facilities

Best budget hotel around

Good location and if on a budget this is your hotel. Breakfast was poor so don't bother, although the food from the restaurant is good.

2/10 Terrible

Jozefina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel ever. Dirty, bad service. Bad matrass.

Worst hotel ever. This is not a hotel but a hostel. Dirty, old, bad matrass, no pillows, only 1 towel. This is not worth a Mercure. This is a pure dirty hostel. It was a nightmere !!!!!!

8/10 Good

Rosemond, Florida

Liked: Cleanliness, staff & service, property conditions & facilities
Carol the receptionist was excellent

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Room comfort

Out of the way

Noisy next to the club confusing to get to i did not feel safe in the neighborhood. Seem historical but the hotel did not have parking

6/10 Okay

peter, port au prince

Liked: Cleanliness

Middle of Zona colonial

Not much to say about the room , adequate for a or a couple of nights stay, decent breakfast , now served as advertised 0630 (last time I stayed in the hotel around 0720) , so, all in all, totally ok .

2/10 Terrible

Mary anne, Brandon Manitoba canada

Liked: Cleanliness
Disliked: Staff & service, room comfort

Our belongings were stolen from our room.

The fridge did not work in our room. The location was great. The hot water shower was great. We had our things stolen from our room and all they said was sorry. I was very unhappy about this.

4/10 Poor

gayle, Winnipeg

Disliked: Staff & service, property conditions & facilities, room comfort
Rooms are very small, mustysmelling, bed terrible.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

best area in town

easy check in, flexible staff. almost got mugged at night but generally the area is very safe. was 2:30 am when it happened.

6/10 Okay

Verified traveler

One of Numerous Stays Here

Rooms are very small IBIS style. I was give a room with 1 queen bed and 1 small bed. Almost no space to get around in the room. Shower pressure at this hotel has never been good and this trip was no exception. While I have no problems staying here for 1to 2 nights, next time I am going to try a different hotel.

4/10 Poor

sham01

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay elsewhere

I prepaid for the room in full before arriving. They looked for my reservation for an hour but never found it. I had to print out the confirmation page and they still charged me again for the room. The receptionist said they would reverse charges once they receieve confirmation. The tv did not work and it took 3 calls to reception and 6 hours for someone to fix it. Internet was hopeless. The bathroom was dirty and the rooms were dingy. There was a strong odor in hallways and it felt damp. The bed was old and run down. The breakfast was actually decent but did not start at time advertised. The property needs renovated immediately

6/10 Okay

I live in Fl., A

Disliked: Cleanliness, staff & service, room comfort

Center of Santo Domingo

I was discriminate at the hotel restaurant, waiter did not want to bring me coffee, utensil, leaving me for last to be serve. Room was dirty, and I report it. And was told that nothing was wrong with the room. Mini-Bar was empty and refrigerator did not work either. I let a deposit at the front desk. And still have to pay cash, whenever I consume food at the restaurant.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Okay for a three days staying!

It was okay experience. Did not spend much time in the hotel.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Alfredo, miami fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel nice staf safe neiborhod and more

6/10 Okay

roly, Maryland

Liked: Cleanliness, staff & service
This hotel is pretty good for the price, in the model of Zona colonial. You can walk and shop around

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

PIUS, Dallas TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

FANTASTIC STAFF

I have stayed at Mercure on multiple multiple visits to Santo Domingo, sometime 2weeks on a stretch. The place feels like 2nd home. The Front Desk Staff is AMAZINGLY Friendly and Helpful. Restaurant & Housekeeping are as great. Location at the Center of Zona Colonia in the Cultural District is unbeatable, close to Museums & the Malecon. I will stay here again in February next visit.