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Santiago Suite Apartment

Property class: 3.5
3.5-star boutique apartment near Costanera Center

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Photo gallery for Santiago Suite Apartment

Front of property
Basic Triple Room, 1 Bedroom | Living room
Basic Suite, 1 Bedroom, Kitchen | In-room safe, iron/ironing board (on request), WiFi (free)
Outdoor pool
Interior entrance

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Merced 562, Santiago, Region Metropolitana, 8320148
  • Place, Santa Lucia Hill
    ‪2 min walk‬
  • Place, Lastarria District
    ‪4 min walk‬
  • Place, Plaza de Armas
    ‪8 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪19 min drive‬

Room options

View all photos for Basic Suite, 1 Bedroom, Kitchen

In-room safe, iron/ironing board (on request), WiFi (free)

Basic Suite, 1 Bedroom, Kitchen

  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Apartment, 2 Bedrooms

In-room safe, iron/ironing board (on request), WiFi (free)

Apartment, 2 Bedrooms

  • 431 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Basic Triple Room, 1 Bedroom

In-room safe, iron/ironing board (on request), WiFi (free)

Basic Triple Room, 1 Bedroom

  • 376 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free WiFi

View all photos for Apartment 1 Bedroom Single

In-room safe, iron/ironing board (on request), WiFi (free)

Apartment 1 Bedroom Single

  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Apartment 1 Bedroom Triple

In-room safe, iron/ironing board (on request), WiFi (free)

Apartment 1 Bedroom Triple

  • 366 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Futon
  • Free WiFi

View all photos for Apartment 2 Bedroom 2 Pax

In-room safe, iron/ironing board (on request), WiFi (free)

Apartment 2 Bedroom 2 Pax

  • 431 sq ft
  • 2 bedrooms
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Apartment 2 Bedroom 3 pax

In-room safe, iron/ironing board (on request), WiFi (free)

Apartment 2 Bedroom 3 pax

  • 431 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

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About the neighborhood

Santiago

Downtown Santiago stay.A stay at this Downtown Santiago apartment places you steps from Museo Arte de Luz and within a 5-minute walk of Santa Lucia Hill. Lastarria District and Plaza de Armas are also within half a mile (1 km).
View more Apartments in SantiagoOpens in a new window

What's nearby

  • Santa Lucia Hill - 2 min walk - 0.1 miles
  • Lastarria District - 4 min walk - 0.3 miles
  • Pontifical Catholic University of Chile - 7 min walk - 0.4 miles
  • Plaza de Armas - 8 min walk - 0.4 miles
  • Santiago Town Square - 9 min walk - 0.5 miles

Getting around

  • Bellas Artes Station - 3 min walk
  • Parque Almagro Station - 4 min drive
  • Santiago Intl. Airport (SCL) - 19 min drive

Restaurants

  • ‪Sky Somelier - ‬2 min walk
  • ‪Papi Pizza - ‬3 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪R3 - ‬1 min walk
  • ‪Everyday Sushi - ‬1 min walk

About this property

Santiago Suite Apartment

3.5-star boutique apartment near Costanera Center
As a guest of Santiago Suite Apartment, you'll find an outdoor pool, multilingual staff, and tour/ticket assistance. There are 2 meeting rooms available. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The boutique Santiago Suite Apartment also features concierge services, express check-out, and a front-desk safe. Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Santiago apartment.

  • 35 guestrooms or units
  • 22 levels
  • 4 buildings
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • Smoking in designated areas
Santiago Suite Apartment offers 35 accommodations with safes and hair dryers. Each accommodation is individually decorated. Accommodations at this 3.5-star apartment have kitchens with refrigerators, microwaves, and cookware/dishes/utensils.

Bathrooms include shower/tub combinations with rainfall showerheads. This Santiago apartment provides complimentary wired and wireless Internet access.

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Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (USD 16 per day)

Family friendly

  • Children stay free (see details)

Kitchen

  • Cookware, dishware, and utensils
  • Microwave
  • Oven
  • Refrigerator

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Laundry

  • Laundry service

Work spaces

  • 2 meeting rooms

Climate control

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a historical district
  • In the city center
  • Near a metro station
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 22 floors
  • 35 units
  • 4 buildings
  • Individual decor
  • Traditional architecture

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Monday - Saturday (10:00 AM - 6:00 PM) and Sunday - Sunday (noon - 6:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Santiago Suite Apartment

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 50 per person (roundtrip)
  • Airport shuttle fee per child: USD 9 (roundtrip), (from 5 to 10 years old)
  • Self parking fee: USD 16 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. 

We should mention

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served at Santiago Suite Apartment.

Property is also known as

Santiago Suite
Santiago Suite Apartment
Santiago Suite Apartment Aparthotel
tiago Suite Aparthotel
Santiago Suite
Santiago Suite Apartment Santiago
Santiago Suite Apartment Apartment
Santiago Suite Apartment Apartment Santiago

Frequently asked questions

How close is Santiago Suite Apartment to the airport?

Santiago Suite Apartment is 11.4 mi (19-min drive) away from the Santiago Intl. Airport (SCL) airport, the closest popular airport to the property.

Does Santiago Suite Apartment have an airport shuttle?

Santiago Suite Apartment offers an airport shuttle 24 hours a day, on request, for a charge of USD 50 per person, roundtrip.

Does Santiago Suite Apartment offer free breakfast?

Santiago Suite Apartment does not offer free breakfast.

Is there a casino at Santiago Suite Apartment?

No, there is no casino at this apartment.

What time is check-in at Santiago Suite Apartment?

Check-in start time: 3 PM; Check-in end time: 9:30 PM.

Is there free parking at Santiago Suite Apartment?

Free parking is not available at this apartment. Self parking is available for USD 16 per day.

Does Santiago Suite Apartment have a pool?

Santiago Suite Apartment features an outdoor pool.

Does Santiago Suite Apartment have a spa?

There are no spa services available at this apartment.

How close is Santiago Suite Apartment to downtown Santiago?

Santiago Suite Apartment is 1.6 mi away from Santiago.

Santiago Suite Apartment Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 37 out of 134 reviews
Rating 8 - Good. 62 out of 134 reviews
Rating 6 - Okay. 25 out of 134 reviews
Rating 4 - Poor. 4 out of 134 reviews
Rating 2 - Terrible. 6 out of 134 reviews

8.0/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

jose

Liked: Communication
Disliked: Cleanliness

Publicidad engañosa

Lugar oscuro no tenia que ver con la descripción,colchón en mal estado,sabanas llenas de pelo y manchadas al igual que los utensilios de cocina, no había wifi en el departamento tuve que ocupar el mio..lo único bueno la ubicación y el baño
Stayed 1 night in Oct 2020
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Make sure to get directions from the security desk. The room was fine, just hot and did not have AC as advertised.
Stayed 6 nights in Jan 2019
Verified review

2/10 Terrible

Verified traveler

Disliked: Staff & service

Poor Customer Service

Tried to contact prior to my departure- not very responsive. Was not able to check-in by 9:30pm but couldn’t reach anyone to let then know. Wasn’t able to get any money back.
Stayed 1 night in Feb 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Me gustó súper cómodo, limpio Buen ambiente, un poco caluroso pero estos días han sido asi
Stayed 1 night in Jan 2019
Verified review

6/10 Okay

Ximena

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No te dejan ocupar el estacionamiento si no se ha cancelado antes, pero no hay forma de estacionarse para subir a cancelar y poder utilizarlo! Las toallas tenían unas manchas negras y que hablar de las sabanas!!!! un asco.
Stayed 1 night in Jan 2019
Verified review

2/10 Terrible

Mauricio

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Muy malo

Pésimo, para empezar, reservamos una habitación con aire acondicionado y no tenia. Segundo; el baño estaba malo, fueron "a arreglarlo" y quedó igual. Tercero, la televisión no funcionaba, ya que no tenía cable y la antena no funcionaba, ni siquiera se podían ver canales locales. Cuarto, la cama en pésimas condiciones, colchón viejo e incómodo. Lo único rescatable es la limpieza del lugar, fuera de eso... Nefasto.
Stayed 3 nights in Jan 2019
Verified review

10/10 Excellent

Mabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved the location!!! The metro was close by and the supermarket is right downstairs. The staff was very helpful, too!!! We had a wonderful time!!!
Stayed 6 nights in Nov 2018
Verified review

10/10 Excellent

omar alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

impecable

todo de 10...impecable
Stayed 4 nights in Oct 2018
Verified review

8/10 Good

gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bien

Bueno
Stayed 1 night in Jun 2018
Verified review

6/10 Okay

Charles

Liked: Room comfort
Disliked: Property conditions & facilities

Bom

O apart é muito bom. Ruim foi o serviço prestado no primeiro dia. Simplesmente nos mudaram de local, bastante distante, e queriam que aceitássemos a troca. Alegaram que o ap reservado não estava disponível. O suporte, em geral, foi ruim. Quanto ao ap, tudo organizado. Nada a reclamar, a não ser a internet que caía às vezes.
Stayed 5 nights in Nov 2017
Verified review

8/10 Good

cristina

Liked: Cleanliness
Disliked: Room comfort

mas o menos. buena atencion en recepcion...

Problemas a mi parecer inaceptables abridor de botellas roto. Sin copas para vino o pisco. Ni ninguna fuente o sarten. La cama durisima colchón muy delgado te mueves y suena. Pero bien. Gracias!
Stayed 1 night in Aug 2017
Verified review

4/10 Poor

Brian

Disliked: Staff & service, property conditions & facilities, room comfort

Bad experience!!!

Firstly. On arrival the place is very hard to find. It is basically in a very large apartment complex. I asked at security for santiago suites and security (who spoke no English at all) directed me towards a door 20 metres down and said 8th floor. That door led to tower a and tower b both with 22 floors of residential apartments. After trying both 8th floors there was still no sign. I went back out and after another couple of minutes I managed to get room822 out of the security. I went up and knocked on the door and finally found the office. Check in was slow and when I went to pay by card they said there was a 19% charge for cards. I paid in cash. I got the code for our room which was on the top floor of the other tower so we lugged our bags over only to find the code didn t work. After another trip back and forth we finally got into our room, approx 45 mins after arriving. It is astonishing that there absolutely no signs for the office either at the entrance, in the building, in the lifts or even on the door of room822. The apt was fine but in disrepair (A/c didn t work properly, sliding door broken, shower head blocked, blinds broken) and the kitchen lacked vital things to make it worthwhile using it (e.g. any cleaning equipment, dish cloths etc). To make matters worse the electricity in the building went out from 9pm to 8am on our last night (although presumably that wasn't their fault). Location is good but otherwise would not recommend .
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
O quarto era moderno e estava em perfeitas condições, o lugar tem ótima localização, apenas 2 quadras do metro, ao lado de um supermercado e perto de parques. O apartamento possui todos os itens para cozinhar, incluindo forno e microondas. Único problema q tive foi a conversão que eles fizeram do dolar para o peso chileno, muito alta (saiu mais de 20% mais caro por causa dessa conversão).
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities

편리한 숙박

객실은 작으나 시설이 깨끗했고 24시간 리셉션이있어 문제를 바로 해결할구 잇었다 위치도 아르마스 근처라 편리했소 마트가 옆건물1층에 있어 생활하기 편했음 피트니스를 이용하려고 이곳을 예약했는데 기구가 2개밖에 없었고 모두 고장이 나있었다 부엌이 협소하였다
Verified review

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Adorei a localização, perto de tudo! Achei que a limpeza deixou a desejar. Mas no geral, um bom custo beneficio.
Verified review

8/10 Good

pete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maid service

Maid service would come and knock at 9-10am, I asked to not be bothered until after 12pm if possible would come every half hour until I just said please don't come back until tomorrow. This happened a few days, I did not like being bothered yet the maid kept coming back and then made a face when I told her not to return as in I had wasted her time.
Verified review

8/10 Good

Alexandre F

Liked: Staff & service, property conditions & facilities, room comfort

Central e em conta

Bom custo beneficio e localização.
Verified review

10/10 Excellent

Will

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

próximo Santa Lucia Hill

Otima localização, instalações novas, limpo, organizado.
Verified review

10/10 Excellent

Marcelo

Liked: Staff & service, property conditions & facilities, room comfort
Otimo local, no centro de Santiago; metrô perto; Bairro Bella Vista perto, fizemos tudo a pé. No quarto a única coisa que não funcionou foi o telefone para falar com o escritório, responsável pelo quarto; faltou mais utensilio de cozinha, como panela para cozinhar e fazer refeições. super tranquilo para dormir. Passa táxi direto na frente do hotel (não utilizamos) Recomendo!!
Verified review

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for the apartment. We rented a small unit but have everything we need. House keeping everyday except Sunday. Central located and easy access to public transport
Verified review

6/10 Okay

Frederic

Liked: Cleanliness, property conditions & facilities, room comfort

Well located, clean and comfortable rooms

Not easy to find the reception of the apartments. It is actually located in the opposite street. When checking in we had to pay CASH in USD or an additional 19% tax would be charged, notwitstanding our confirmed direct booking via hotels.com. Rooms are very clean and comfortable, good price value!
Verified review

8/10 Good

wagner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Atendimento excelente, ótima localização.

A equipe sempre me atendeu com rapidez. O gás do fogão não estava funcionando. Devido a isso eles me trocaram de apartamento assim que solicitei. Os quartos tem aquecedor e ar condicionado. Também não sabia utilizar o cofre e eles mandaram imediatamente um funcionário para me explicar. Foi muito boa a estadia.
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
They charged us more than the rate displayed on hotels.com by ~20%
Verified review

8/10 Good

Lícia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendado

Funcionários prestativos e muito educados. Ótimo apartamento, lindo e confortável. Próximo ao metrô e à pontos turísticos.
Verified review

8/10 Good

Lícia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bem localizado

Perto de várias atrações turísticas, bom prédio, bom apartamento. Tem um mercado ao lado e um bom equipamento de cozinha. As pessoas que nos atenderam foram bastante solicitas. Apenas um pequeno problema, em um dos dias, esqueceram de fazer a arrumação do quarto.

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