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NH Ciudad de Santiago

Property class: 4.5
4.5-star luxury hotel near Costanera Center

Choose dates to view prices

Photo gallery for NH Ciudad de Santiago

A spa room with a large bathtub, candles, a basket, and a view of snow-capped mountains and a cityscape through a large window.
A hotel room with a large bed, two blue armchairs, a round coffee table, a flat-screen TV, and a large window with a mountain view.
A modern hotel building with a prominent "NH Hotels" sign, a glass entrance, and a sign reading "NH Ciudad de Santiago."
A buffet with various fruits, cheeses, and juices.
A hotel entrance with a glass door, a reception desk, and a modern interior visible through the glass.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Avda. Condell, 40, Santiago, Region Metropolitana, 11100
  • Place, Plaza Baquedano
    ‪6 min walk‬
  • Place, Patio Bellavista
    ‪11 min walk‬
  • Place, Arturo Lopez Perez Foundation
    ‪12 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪20 min drive‬

Room options

View all photos for Suite

A hotel room with a large bed, two blue armchairs, a round coffee table, a flat-screen TV, and a large window with a mountain view.

Suite

8.8 out of 10
Excellent
(35 reviews)
  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Family Quadruple Room

A hotel room with a bed, a desk with a TV, and a window with a view of trees.

Family Quadruple Room

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 4 Twin Beds
  • Free WiFi

View all photos for Standard Room

A modern hotel room with a large bed, a desk, and a chair. There is a window with curtains, a vase with flowers, and a view of greenery outside.

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite (2 Double Beds)

A hotel room with two beds, a chair, a window with curtains, and a bedside lamp.

Suite (2 Double Beds)

  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Bed in dormitory STANDARD

  • Sleeps 1
  • Free WiFi

DOUBLE KING SIZE BED

  • Sleeps 4
  • Free WiFi

View all photos for Standard Room

A hotel room with a large bed, a desk with a book, a lamp, and a view of the cityscape.

Standard Room

  • 538 sq ft
  • Sleeps 2
  • 1 Double Bed and 1 King Bed
  • Free WiFi

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About the neighborhood

Santiago

Heart of Santiago.Within a 10-minute walk of this Providencia hotel, you'll find Clinica Santa Maria and Plaza Baquedano. Forest Park and Patio Bellavista are also within half a mile (1 km).

What's nearby

  • Plaza Baquedano - 6 min walk - 0.4 miles
  • Patio Bellavista - 11 min walk - 0.6 miles
  • Arturo Lopez Perez Foundation - 12 min walk - 0.7 miles
  • Santiago Metropolitan Park - 12 min walk - 0.7 miles
  • Lastarria District - 14 min walk - 0.8 miles

Getting around

  • Salvador Station - 4 min walk
  • Santiago Central Station - 18 min drive
  • Santiago Intl. Airport (SCL) - 23 min drive

Restaurants

  • ‪Restaurant Olan - ‬2 min walk
  • ‪Mundo Gourmet Providencia - ‬3 min walk
  • ‪Casino IBM - ‬4 min walk
  • ‪Korner - ‬3 min walk
  • ‪Orégano - ‬4 min walk

About this property

NH Ciudad de Santiago

4.5-star luxury hotel near Costanera Center
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 5 meeting rooms.

WiFi and wired Internet are free in public spaces. A fitness center, tour/ticket assistance, and concierge services are also featured at the luxury NH Ciudad de Santiago. An area shuttle within 100 km and an airport shuttle (available 24 hours) are available for a fee. For a fee, parking is available.

This 4.5-star Santiago hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 14 levels
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
NH Ciudad de Santiago offers 122 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 42-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 100 km
  • Shopping center shuttle (surcharge)
  • Self parking on site (USD 15 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 20 for adults and USD 22 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Stereo
  • TV in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • 42-inch LED TV with cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Living room
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 40.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 22 for children
  • Airport shuttle fee: USD 42 per vehicle (one-way)
  • Self parking fee: USD 15 per day
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Nh Ciudad Santiago
Nh Ciudad Santiago Hotel
Nh Ciudad De Santiago Hotel Santiago
Nh Hotel Santiago
Nh Hotels Santiago
NH Ciudad de Santiago Hotel
NH Ciudad de Santiago Santiago
NH Ciudad de Santiago Hotel Santiago

Frequently asked questions

How close is NH Ciudad de Santiago to the airport?

NH Ciudad de Santiago is 12.4 mi (23-min drive) away from the Santiago Intl. Airport (SCL) airport, the closest popular airport to the property.

How much does it cost to stay at NH Ciudad de Santiago?

As of Sep 6, 2026, prices found for a 1-night stay for 2 adults at NH Ciudad de Santiago on Sep 10, 2026 start from $74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does NH Ciudad de Santiago have an airport shuttle?

NH Ciudad de Santiago offers an airport shuttle 24 hours a day, on request, for a charge of USD 42 per vehicle, one-way.

Does NH Ciudad de Santiago offer free breakfast?

Free breakfast isn’t provided at NH Ciudad de Santiago, but buffet breakfast is offered for a fee of USD 20 for adults and USD 22 for children. It's available every day from 7 AM to 10:30 AM.

Is there a casino at NH Ciudad de Santiago?

No, there is no casino at this hotel.

What time is check-in at NH Ciudad de Santiago?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at NH Ciudad de Santiago?

Free parking is not available at this hotel. Self parking is available for USD 15 per day.

Does NH Ciudad de Santiago have a pool?

NH Ciudad de Santiago does not have a pool.

Does NH Ciudad de Santiago have a restaurant?

Yes, there is a restaurant on site.

Does NH Ciudad de Santiago have a spa?

There are no spa services available at this hotel.

How close is NH Ciudad de Santiago to downtown Santiago?

NH Ciudad de Santiago is 2.5 mi away from Santiago.

NH Ciudad de Santiago Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 460 out of 1002 reviews
Rating 8 - Good. 355 out of 1002 reviews
Rating 6 - Okay. 110 out of 1002 reviews
Rating 4 - Poor. 39 out of 1002 reviews
Rating 2 - Terrible. 38 out of 1002 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

LUIS EDUARDO GARCIA

Liked: Cleanliness, property conditions & facilities
Well located. Breakfast included was ok, the same everyday. It was a clean well located property.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, exceptional value for money. Lovely staff. Only boggle was having to pay for extra coffee pods for the room which was a little disappointing
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Salomon

Liked: Cleanliness, amenities, property conditions & facilities
Amazing property, very good location and nice restaurant
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities
On a quiet side street, well located between two metro stations and within walking distance of many attractions. Excellent breakfast buffet.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gym had leg press and leg extension which I was pleasantly surprised at for such a small space. Also the pillows were incredible
Stayed 1 night in May 2026
Verified review

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities
Nice staff, nice room, nice selection of food for breakfast.
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Cielo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and friendly staff. I would come back.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice welcome and very friendly team
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Laurence

Liked: Cleanliness, amenities
The staff were helpfull. Location was great and the rooms were clean.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only stayed for one night but well worth the money. Had a nice spacious room and close to everything by either uber or metro
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge rooms, very clean, excellent location. Staff is both, professional and friendly. The only downside was the restaurant food. So if you’re able to eat outside you will be better off! - I had no option cause I had to stay at the hotel must part of the day. Chile’s hospitality is amazing!
Stayed 5 nights in May 2026
Verified review

2/10 Terrible

Alexander

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel ever
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Travis

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel. I would highly recommend
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities
Very spacious room, good wifi connection to work from there, staff was very attentive and they let me store my luggage after checkout. Location is perfect. Overall a great place to stay.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. Highly recommend.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Cielo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean :)
Stayed 1 night in Mar 2026
Verified review

8/10 Good

maureen

Liked: Cleanliness, staff & service, amenities
Suite generous size,breakfasts excellent.Room very clean.
Stayed 6 nights in Feb 2026
Verified review

6/10 Okay

Yolanda

Liked: Staff & service
It was ok
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Victor

Liked: Cleanliness, property conditions & facilities
Did not have enough help with luggage. boxed breakfast for early birds was very poor and limited
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

tung wei david

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean room.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Ondrej

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect, very good standard similar like in Europe…
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Katherine

Liked: Cleanliness, property conditions & facilities
Lovely staff who were very helpful. Breakfast was nutritious with a wide variety of foods. Room was very spacious with a nice view.
Stayed 5 nights in Jan 2026
Verified review

8/10 Good

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice comfortable hotel close to restaurants

Nice clean hotel close to italian neighborhood with lots of restaurants within walking distance
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Miguel A

Liked: Cleanliness, staff & service
The hotel is well located, providing convenient access to the surrounding area. The facilities were clean throughout the stay, and the service was consistently good. Overall, it was a pleasant and comfortable experience.
Stayed 4 nights in Dec 2025

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