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NH Ciudad de Santiago

4.5 star property
4.5-star luxury hotel near Costanera Center

Choose dates to view prices

Photo gallery for NH Ciudad de Santiago

Spa
Exterior
Daily buffet breakfast for a fee
View from room
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Avda. Condell, 40, Santiago, Region Metropolitana, 11100
  • Place, Plaza Baquedano
    ‪6 min walk‬
  • Place, Patio Bellavista
    ‪11 min walk‬
  • Place, Arturo Lopez Perez Foundation
    ‪12 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪20 min drive‬

Room options

View all photos for Suite

View from room

Suite

8.8 out of 10
Excellent
(31 reviews)
  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Family Quadruple Room

Family Quadruple Room | 1 bedroom, premium bedding, minibar, in-room safe

Family Quadruple Room

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • 538 sq ft
  • Sleeps 4
  • 2 Double Beds OR 4 Twin Beds
  • Free WiFi

View all photos for Standard Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite (2 Double Beds)

1 bedroom, premium bedding, minibar, in-room safe

Suite (2 Double Beds)

  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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About the neighborhood

Santiago

Heart of Santiago.Within a 10-minute walk of this Providencia hotel, you'll find Galeria Kunst and Clinica Santa Maria. Plaza Baquedano and Forest Park are also within half a mile (1 km).

What's nearby

  • Plaza Baquedano - 6 min walk - 0.4 miles
  • Patio Bellavista - 11 min walk - 0.6 miles
  • Arturo Lopez Perez Foundation - 12 min walk - 0.7 miles
  • Santiago Metropolitan Park - 12 min walk - 0.7 miles
  • Lastarria District - 14 min walk - 0.8 miles

Getting around

  • Parque Almagro Station - 4 min drive
  • Salvador Station - 4 min walk
  • Santiago Intl. Airport (SCL) - 23 min drive

Restaurants

  • ‪LeBoletó Café - ‬4 min walk
  • ‪Restaurant Olan - ‬2 min walk
  • ‪Cafe Entre Obispos - ‬2 min walk
  • ‪Café Real Madrid - ‬4 min walk
  • ‪Mundo Gourmet Providencia - ‬3 min walk

About this property

NH Ciudad de Santiago

4.5-star luxury hotel near Costanera Center
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 5 meeting rooms.

WiFi and wired Internet are free in public spaces. A fitness center, tour/ticket assistance, and concierge services are also featured at the luxury NH Ciudad de Santiago. An area shuttle within 100 km and an airport shuttle (available 24 hours) are available for a fee. For a fee, parking is available.

This 4.5-star Santiago hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 14 levels
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
NH Ciudad de Santiago offers 122 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 42-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 100 km
  • Shopping center shuttle (surcharge)
  • Self parking on site (USD 15 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 20 for adults and USD 22 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Stereo
  • TV in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • 42-inch LED TV with cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Living room
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 40.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 22 for children
  • Airport shuttle fee: USD 42 per vehicle (one-way)
  • Self parking fee: USD 15 per day
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Nh Ciudad Santiago
Nh Ciudad Santiago Hotel
Nh Ciudad De Santiago Hotel Santiago
Nh Hotel Santiago
Nh Hotels Santiago
NH Ciudad de Santiago Hotel
NH Ciudad de Santiago Santiago
NH Ciudad de Santiago Hotel Santiago

Frequently asked questions

How close is NH Ciudad de Santiago to the airport?

NH Ciudad de Santiago is 12.4 mi (23-min drive) away from the Santiago Intl. Airport (SCL) airport, the closest popular airport to the property.

How much does it cost to stay at NH Ciudad de Santiago?

As of May 1, 2026, prices found for a 1-night stay for 2 adults at NH Ciudad de Santiago on May 31, 2026 start from $72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does NH Ciudad de Santiago have an airport shuttle?

NH Ciudad de Santiago offers an airport shuttle 24 hours a day, on request, for a charge of USD 42 per vehicle, one-way.

Does NH Ciudad de Santiago offer free breakfast?

Free breakfast isn’t provided at NH Ciudad de Santiago, but buffet breakfast is offered for a fee of USD 20 for adults and USD 22 for children. It's available every day from 7 AM to 10:30 AM.

Is there a casino at NH Ciudad de Santiago?

No, there is no casino at this hotel.

What time is check-in at NH Ciudad de Santiago?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at NH Ciudad de Santiago?

Free parking is not available at this hotel. Self parking is available for USD 15 per day.

Does NH Ciudad de Santiago have a pool?

NH Ciudad de Santiago does not have a pool.

Does NH Ciudad de Santiago have a restaurant?

Yes, there is a restaurant on site.

Does NH Ciudad de Santiago have a spa?

There are no spa services available at this hotel.

How close is NH Ciudad de Santiago to downtown Santiago?

NH Ciudad de Santiago is 2.5 mi away from Santiago.

NH Ciudad de Santiago Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 443 out of 982 reviews
Rating 8 - Good. 351 out of 982 reviews
Rating 6 - Okay. 112 out of 982 reviews
Rating 4 - Poor. 39 out of 982 reviews
Rating 2 - Terrible. 37 out of 982 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Yasmin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
everything was great but I had made a request to get both rooms on the same floor, I even got a confirmation that it would be like that but my son and I were on floor 6 and my godson in #7 Other than that it was nice
Stayed 1 night in Jan 2026

10/10 Excellent

Katherine

Liked: Cleanliness, property conditions & facilities
Lovely staff who were very helpful. Breakfast was nutritious with a wide variety of foods. Room was very spacious with a nice view.
Stayed 5 nights in Jan 2026

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities
Very spacious room, good wifi connection to work from there, staff was very attentive and they let me store my luggage after checkout. Location is perfect. Overall a great place to stay.
Stayed 1 night in Jan 2026

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The spa isn’t really a hot tub per se. You need to reserve it and then they fill it with water. More like a jacuzzi bathtub for two.
Stayed 3 nights in Jan 2026

10/10 Excellent

Tony

Stayed 1 night in Jan 2026

10/10 Excellent

Salomon, Calgary

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing property, very good location and nice restaurant
Stayed 4 nights in Dec 2025

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice staff
Stayed 1 night in Jan 2026

10/10 Excellent

Maryam

Stayed 1 night in Dec 2025

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice staff, nice room, nice selection of food for breakfast.
Stayed 6 nights in Dec 2025

10/10 Excellent

Joel J

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was the best aspect. The cleaners went above and beyond in my room.
Stayed 14 nights in Dec 2025

8/10 Good

Hena

Stayed 1 night in Dec 2025

8/10 Good

paras

Traveled with family
Liked: Property conditions & facilities
Great stay overall, excellent location, very central to lasstaria, bellavista and Italia. The room we got seemed a bit older and in need of renovation hence a 4 star rating
Stayed 2 nights in Dec 2025

10/10 Excellent

Muhammad Faisal

Stayed 2 nights in Dec 2025

10/10 Excellent

Miguel A

Traveled with group
Liked: Cleanliness, staff & service
The hotel is well located, providing convenient access to the surrounding area. The facilities were clean throughout the stay, and the service was consistently good. Overall, it was a pleasant and comfortable experience.
Stayed 4 nights in Dec 2025

10/10 Excellent

Maria, Brooklyn

Liked: Cleanliness, amenities, property conditions & facilities
Amazing! Great room!
Stayed 1 night in Nov 2025

10/10 Excellent

Fred

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very quiet and clean. Could use a bit of updating. Staff was very accommodating. Breakfast bar was awesome!
Stayed 5 nights in Dec 2025

2/10 Terrible

natalie m

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The booking was not in their system had to wait long time almost at mid night to get into the room The bed was hard as wood and the pillows had no filling. Had the worst night ever
Stayed 1 night in Nov 2025

8/10 Good

Lorraine

Breakfast way too expensive jacuzzi needs reservstion
Stayed 3 nights in Nov 2025

6/10 Okay

Tatiana, Alameda

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Door staff was rude, the AC was not working properly and the room was 27 degrees celsius at 11 PM, making it nearly impossible to fall asleep.
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it. Clean. Great service.
Stayed 5 nights in Oct 2025

8/10 Good

FRED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was OK, but two things that I didn't like too much, I ordered room service one evening, just a toasted ham and cheese sandwich with fries, I ordered it at 7:20 in the evening on the QR code that they want you to use, and I didn't get it till 8:40, I called after nearly 1 hour and they had obviously forgotten it, and when it came it was pretty damn cold, the other thing that you should look into is that the king bed in my room is on wheels and the floor is a vinyl wood floor, but there are no breaks on the bed wheels, so if you lay in bed and put pillows behind you to sit up, the bed falls away from the wall and you can fall off the back of the bed, there needs to be brakes on thewheelsofthebed, that doesn't take much thinking
Stayed 3 nights in Oct 2025

10/10 Excellent

Julia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so helpful and professional, we had an excellent stay. The area around the hotel is walking distance from multiple great options for drinking and eating. We highly recommend!
Stayed 3 nights in Oct 2025

10/10 Excellent

John

Stayed 6 nights in Aug 2025

10/10 Excellent

Gina

Stayed 3 nights in Aug 2025

10/10 Excellent

Shinobu Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property
Stayed 3 nights in Aug 2025