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Hotel California

Property class: 3
3-star hotel with free WiFi, connected to a shopping center

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Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Laundry

Explore the area

View in a map
c. Charagua Nro. 23 (7 Calles), Santa Cruz
  • Place, Artecampo
    ‪6 min walk‬
  • Place, San Lorenzo Cathedral
    ‪13 min walk‬
  • Place, Plaza 24 de Septiembre
    ‪14 min walk‬
  • Airport, Santa Cruz (VVI-Viru Viru Intl.)
    ‪39 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room | Minibar, in-room safe, desk, blackout drapes

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, desk, blackout drapes

Standard Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Standard Quadruple Room

  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

About the neighborhood

Santa Cruz

Heart of Santa Cruz.Your stay at this Santa Cruz hotel places you within a 10-minute walk of Artecampo and Guarani Nandereko Nomai Art and Culture Center. Centro Cultural Feliciana Rodríguez and Sacred Art Museum are also within half a mile (1 km).

What's nearby

  • Artecampo - 6 min walk - 0.4 miles
  • San Lorenzo Cathedral - 13 min walk - 0.7 miles
  • Plaza 24 de Septiembre - 14 min walk - 0.8 miles
  • Ramon Tahuichi Aguilera Stadium - 17 min walk - 0.9 miles
  • Arenal Park - 19 min walk - 1.0 mile

Getting around

  • Santa Cruz de la Sierra Station - 12 min drive
  • Santa Cruz (VVI-Viru Viru Intl.) - 29 min drive

Restaurants

  • ‪Tai San - ‬11 min walk
  • ‪Il-Borgo - ‬7 min walk
  • ‪Fridolin - ‬10 min walk
  • ‪Salteñería Hamacas - ‬3 min walk
  • ‪Taco Loco - ‬10 min walk

About this property

Hotel California

3-star hotel with free WiFi, connected to a shopping center
There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. Event space at this hotel measures 248 square feet (23 square meters) and includes conference space. An area shuttle within 10 km is available for a fee. The business-friendly Hotel California also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities.

This 3-star Santa Cruz hotel is smoke free.

  • 1 building
  • 19 guestrooms or units
  • 4 levels
  • 248 sq ft of conference space
  • 23 sq m of conference space
  • Built in 2006
  • Continental breakfast (free)
  • Manager's reception (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Grocery service (free)
  • Newspapers in lobby (free)
  • Bellhop
  • No smoking on site
  • Dining venue
Hotel California offers 19 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. Premium cable television is provided. Bathrooms include showers with rainfall showerheads.

This Santa Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

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  • Breakfast included
  • Parking included
  • Free WiFi
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4.6 out of 5, Wonderful, 48 reviews
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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Area shuttle (surcharge) up to 10 km

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A restaurant
  • Free manager's reception

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 15-inch TV with premium cable channels

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower

Food and drink

  • 24-hour room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:30 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Bolivia Value-Added Tax (VAT) at 13%. A VAT exemption is available to travelers who present a valid passport or tourist visa showing they are not a resident of Bolivia.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel California Santa Cruz
Hotel California Hotel
Hotel California Santa Cruz
Hotel California Hotel Santa Cruz

Frequently asked questions

How close is Hotel California to the airport?

Hotel California is 1.9 mi (9-min drive) away from the Santa Cruz (SRZ-El Trompillo) airport, the closest popular airport to the property.

Does Hotel California have an airport shuttle?

Airport shuttle services are not available at Hotel California.

Does Hotel California offer free breakfast?

Hotel California offers free continental breakfast every day from 8:00 AM to 10:00 AM.

Is there a casino at Hotel California?

No, there is no casino at this hotel.

What time is check-in at Hotel California?

Check-in begins at 2:30 PM.

Is there free parking at Hotel California?

Free parking is not available at this hotel.

Does Hotel California have a pool?

Hotel California does not have a pool.

Does Hotel California have a restaurant?

Yes, there is a restaurant on site.

Does Hotel California have a spa?

There are no spa services available at this hotel.

How close is Hotel California to downtown Santa Cruz?

Hotel California is 0.5 mi away from Santa Cruz.

Hotel California Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 4 out of 33 reviews
Rating 8 - Good. 17 out of 33 reviews
Rating 6 - Okay. 6 out of 33 reviews
Rating 4 - Poor. 2 out of 33 reviews
Rating 2 - Terrible. 4 out of 33 reviews

8.0/10

Cleanliness

7.4/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This hotel was not open

The hotel was “closed” we booked, took a taxi there and the business was shuttered.. Had to find another hotel. This was appalling, how can a shuttered up hotel appear on hotels.com as available to book.
Stayed 1 night in Apr 2021
Verified review

6/10 Okay

Oscar

Average
Verified review

8/10 Good

Rolando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Céntrico

Estadía cómoda y tranquila. Área segura hasta 7 p.m. aproximadamente. Después llegar en taxi.
Verified review

6/10 Okay

Joel

Disliked: Staff & service

Decent hotel.

A decent, modest hotel, not too far from the centre or malls/restaurants. Staff could've made the experience better by being a little more friendly. I believe that customer service makes or breaks an experience. I would suggest the staff look a little more happy and pleased to help out and make the tourists visit more pleasurable to ensure return visits IMO. :D
Verified review

10/10 Excellent

Matias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendable

Fue muy bueno ospedarme ahi, muy buena atencion y siempre tuve informacion disponble siempre que la requeri. totalmente recomendable
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

フランスパン

エレベーターがなく、上り下りがちょっと大変でしたが、朝食がフランスパン、ヨーグルトなど、大変美味しかった。
Verified review

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort

Not really my cup of tea

There is really nothing good to say about this hotel except that I felt safe and was reasonably comfortable. However, I would not stay here again. Breakfast was horrible. The neighborhood is horrible. Bedding was horrible. I am trying to make my way around South America and I have been choosing some hotels that are cheap and some that are more moderately priced. This was a cheap one and I got what I paid for.
Verified review

6/10 Okay

THERESE

Liked: Cleanliness, staff & service

Hôtel central 5 mn de la place principale

Bon accueil ; personnel à l'écoute et de bon conseil .Chambre pas très grande mais propre . Mauvaise insonorisation , on entend tout les bruits d'ablution des autres occupants . Petits déjeuner basique mais correct . Super wifi ; c'est le seul hôtel en des semaines de voyage où j'ai pu utiliser Skype sans problème ;un gros bon point pour ça .
Verified review

2/10 Terrible

Mathilde

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotelværelse levede ikke op til forventningerne

Hotellet levede ikke op til omtalen på Hotel.com Værelset var ikke rent, vandhane på badet kunne ikke åbnes, der var lukket af for vandet i bruseren. Hotelpersonale var serviceminded, da der blev bedt om hjælp, men her må du kunne spansk. Morgenmad var virkelig god. Alt i alt var det ikke prisen værd.
Verified review

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impeccable!

The hotel is only a 5-10 minute walk to the main square and the cathedral. The owners are very helpful and friendly.
Verified review

8/10 Good

André

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito confortável.

Super confortável, o bairro é bem feinho, mas é perto da praça central o que ajuda muito. Os funcionários são super solícitos e educados. Recomendo, só que é meio carinho.
Verified review

8/10 Good

NATALIA K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Habitaciones cómodas y limpias

La estancia fue de una noche. Estuvo todo muy bien. Habitación cómoda. Limpia. Personal amable.
Verified review

2/10 Terrible

Ricardo

Disliked: Room comfort

El peor tres estrellas de Santa Cruz de la Sierra

Un verdadero horror la ubicación, el aire acondicionado lo manejan desde el lobby, lo apagan cuando quieren y hay que estar pidiendo que lo prendan. La habitación 4 A que es la que me tocó no tiene agua caliente en la canilla y la ducha es intermitente, agua hirviendo y agua fría,se escuchan las descargas del inodoro de la habitación de al lado. Da miedo volver de noche. Cuando uno llega le dicen que hay un recargo del 3% si se paga con tarjeta. El personal es muy amable pero no tiene rotación, hacen lo que pueden. Ni loco volvería.
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, in eclectic neighbourhood

It was a comfortable stay in a nice 3 star hotel. the staff were very friendly and most helpful.
Verified review

10/10 Excellent

JULIO RIDER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bueno..

Excelente , solo que el desayuno medio escaso..
Verified review

8/10 Good

Marcio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

muito bom

Ótimo custo X beneficio
Verified review

6/10 Okay

Pedro

Liked: Cleanliness, room comfort

Aceptable

Gente muy amable pero servicio mínimo en la habitación. Desayuno correcto. Tercer piso por escalera. Zona fea pero aparentemente segura. A diez cuadras de la plaza principal y a una del primer anillo. Habitación correcta, ducha excelente.
Verified review

8/10 Good

Cris

Liked: Cleanliness, property conditions & facilities

Buena relación precio-calidad

Buen hotel en Sta. Cruz de la Sierra, principalmente por su relación precio-calidad. Ningún lujo pero sí todo lo básico para una estadía cómoda: desayuno incluido, wi fi, aire acondicionado y buena ducha. Y muy útil, un frigobar en la habitación.
Verified review

8/10 Good

Verified traveler

Liked: Property conditions & facilities

Bom.

Bom, comparando custo e benefício.
Verified review

8/10 Good

Ilya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice stay

good
Verified review

10/10 Excellent

TMV

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service, very clean, good Internet

Pros: The location is very close to downtown Santa Cruz. There were pharmacies and restaurants close by. The hotel is kept very clean, same for my room. Service is excellent. If you have a question, they will answer it. If you need something it gets done. They go out of their way to make sure you are safe. Internet is very reliable. I used it 24/7. Speed averaged 1Mps download, 0.50Mps upload and connection was almost never lost.. With that speed you can watch low res Utube videos, but high res Utube videos start and stop. When I arrived, it was 8:30am; I expected to be charged a full day even though I only had use of the room for 3 1/2 hours. Upon checkout, the hotel owner told me I would not be charged for my arrival day because I only had use of the room for 3 1/2 hours. He did not have to do that. I was very impressed with both their fairness, honesty and transparency. Cons: After 8:00pm walking around outside of the hotel, might not be such a good idea.
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Accueil familial

Bon hôtel, bon accueil, mais dommage, manque d'entretien technique de la salle d'eau, et connexion électrique.
Verified review

8/10 Good

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities

esta bien

buen hotel para pasar una noche de dormida. Aseado.
Verified review

4/10 Poor

Luis

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Ubicacion pesima, nunca probe colchon mas duro, personal muy amable pero todo el Hotel eran 2 personas la cocinera era la aseadora incluso mas de alguna vez hacia de recepcionista, tv antigua y pequeña lo mejor el internet, mobiliario antiguo, el desayuno pesimo, en resumen no vuelvo mas
Verified review

8/10 Good

A & T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful staff, clean facility

We reserved this hotel with just a day's notice. The staff was excellent and the room was clean - we were greeted by the distinct odor of chlorine bleach following the cleaning crew's work each day. The a/c worked well (sometimes, a little too well) and the breakfast is not a buffet so you can't get seconds but was served with a smile. The wi-fi was strong in our room and there is a computer on site that saved us a trip to the internet cafe. The location was close enough to the inner circle of the city that a cab ride round to the other side was cheap, and a decent chicken dinner was just a block away on foot.

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