2/10 Terrible
Chris D., West Hartford, CT
3 ene. 2026
No le gustó: Limpieza
Initial check-in did not work, which ended up getting resolved, but the big issue was the multiple leaks in the ceiling-kitchen (12 leaks), bathroom and bedrooms. Contacted owner who "hoped" to have someone check it out and said they had prior leaks but prof sealed (clearly not). Hunch is recent solar panels put holes in roof, but having dripping water over stove, counters and floors in kitchen is NOT acceptable. When person didn't show at 1, we opted to leave after 1 day. Owner felt it was "only rain" and we would have been fine (we were told someone came and put tarp on roof), but that does not prevent the water sitting on roof from continuing to come thru.Bottom line - owner asked us to change reservation (which we couldn't because it had started) and then they called VRBO to adjust our stay to 3 days and up rate per day to help cover their costs so we got less than 1/3 back! Had escalated immediately to VRBO (opened case) who are no help at all.
Chris D.
Se hospedó 3 noches en diciembre de 2025