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Hacienda Valentino

3.0 star property
3-star hotel in Santa Lucía

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Photo gallery for Hacienda Valentino

Breakfast, lunch and dinner served
Front of property
Standard Room | Premium bedding, pillowtop beds, in-room safe, individually decorated
Reception
Lobby

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Air conditioning
  • Pet friendly
  • Breakfast available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
44 Av Josefa Ortiz de Domínguez, San Cristóbal de las Casas, CHIS, 29250
  • Santo Domingo Handicraft Market
    ‪3 min walk‬
  • San Cristóbal de las Casas Cathedral
    ‪6 min walk‬
  • Plaza 31 de Marzo
    ‪6 min walk‬
  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪81 min drive‬

Room options

View all photos for Standard Quadruple Room

Standard Quadruple Room | Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Quadruple Room

  • 248 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room

  • 255 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium Room | Premium bedding, pillowtop beds, in-room safe, individually decorated

Premium Room

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

San Cristóbal de las Casas

Santa Lucía stay.Within a 10-minute walk of this Santa Lucía hotel, you'll find Santo Domingo Handicraft Market and Arches of Carmen. Foro Cultural Kinoki and Café Museo Café are also within half a mile (1 km).

What's nearby

  • Santo Domingo Handicraft Market - 3 min walk - 0.2 miles
  • San Cristóbal de las Casas Cathedral - 6 min walk - 0.4 miles
  • Plaza 31 de Marzo - 6 min walk - 0.4 miles
  • Mesoamerican Museum of Jade - 8 min walk - 0.5 miles
  • Ex-Convent of Santo Domingo - 13 min walk - 0.7 miles

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 72 min drive

Restaurants

  • ‪Hijas e Hijos del maiz - ‬3 min walk
  • ‪Cacao Nativa - ‬4 min walk
  • ‪La Casa de las Lolas - ‬2 min walk
  • ‪Luigui's Pizza - ‬4 min walk
  • ‪Hamburguezas de San Francisco - ‬5 min walk

About this property

Hacienda Valentino

3-star hotel in Santa Lucía
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at Hacienda Valentino.

Smoking is allowed in designated areas at this 3-star San Cristóbal de las Casas hotel.

  • 10 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hacienda Valentino offers 10 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. These individually decorated and furnished accommodations include desks. Pillowtop beds feature premium bedding. 40-inch Smart televisions come with cable channels.

Bathrooms include showers, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 1:00 PM for a fee: MXN 45 to 250 per person
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch smart TV with cable channels

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 1000 per pet, per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 45 to 250 per person
  • Airport shuttle fee: MXN 1400 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: MXN 1000 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Hacienda Valentino Hotel
Hacienda Valentino San Cristóbal de las Casas
Hacienda Valentino Hotel San Cristóbal de las Casas

Frequently asked questions

How close is Hacienda Valentino to the airport?

Hacienda Valentino is 47.2 mi (72-min drive) away from the Angel Albino Corzo Intl Airport (TGZ) airport, the closest popular airport to the property.

How much does it cost to stay at Hacienda Valentino?

As of May 28, 2025, prices found for a 1-night stay for 2 adults at Hacienda Valentino on Jun 7, 2025 start from $121.44, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hacienda Valentino have an airport shuttle?

Hacienda Valentino offers an airport shuttle 24 hours a day, on request, for a charge of MXN 1400 per vehicle, one-way.

Does Hacienda Valentino offer free breakfast?

Free breakfast isn’t provided at Hacienda Valentino, but cooked-to-order breakfast is offered for a fee of between MXN 45 and 250 per person. It's available every day from 7:30 AM to 1:00 PM.

Is there a casino at Hacienda Valentino?

No, there is no casino at this hotel.

What time is check-in at Hacienda Valentino?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Hacienda Valentino?

Free parking is not available at this hotel.

Does Hacienda Valentino have a pool?

Hacienda Valentino does not have a pool.

Does Hacienda Valentino have a restaurant?

Hacienda Valentino is home to El Colibrí, which features happy hour, light fare, and brunch.

Does Hacienda Valentino have a spa?

There are no spa services available at this hotel.

How close is Hacienda Valentino to downtown San Cristóbal de las Casas?

Hacienda Valentino is 0.3 mi away from San Cristóbal de las Casas.

Hacienda Valentino Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 20 out of 22 reviews
Rating 8 - Good. 1 out of 22 reviews
Rating 6 - Okay. 0 out of 22 reviews
Rating 4 - Poor. 1 out of 22 reviews
Rating 2 - Terrible. 0 out of 22 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most amazing experience in this hotel. It felt like home away from home. I stayed for 11 nights and my husband joined after the first 5 days. The hotel team accommodated every little one of our needs, even changing rooms because we preferred to be downstairs. The staff is so beyond nice and were very helpful with everything we needed and even more. The food in the restaurant was the best we had in the area (do not miss their soups and pastas!!), and the sweet little attentions added to the experience. We were offered a very yummy breakfast on Sunday fresh from a French bakery in town! It was exactly what we needed, to start a cold Sunday. On the last day, the taxi that we had booked to take us to the airport let us down, and the owners jumped in and saved the day by calling a person that they knew and who gave us the safest drive to the airport. We can’t wait to come back to this hotel on our next trip to San Cristobal de las Casas
Stayed 11 nights in Nov 2024

10/10 Excellent

Salvador

Liked: Property conditions & facilities
It was the perfect place
Stayed 2 nights in Jun 2024

10/10 Excellent

José Ignacio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with the best staff
Stayed 4 nights in Aug 2023

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I liked about this property was that it felt really comfy the people working there were really kind and made you feel like home, the food was delicious the service was great and everything in general was really good.
Stayed 5 nights in Apr 2023

10/10 Excellent

Leonard J

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Francis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Mar 2023

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Minha experiencia neste hotel foi otima, o atendimento é perfeito, muito limpo, otimas camas, espaço agradavel, cheio de detalhes feitos para agradar o hospede. Areas comuns bem organizadas, muito bonito, bem localizado. Um dos melhores hoteis da categoria que ja me hospedei.
Stayed 5 nights in Apr 2024

10/10 Excellent

daniela del carmen aquino

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está súper bonito, el servicio es excelente, y el restaurante hermoso y delicioso

10/10 Excellent

Norbert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and calm place with excellent staff. Everyone is very kind and welcoming, the rooms are modern, clean and well-equipped. It’s the perfect place to stay
Stayed 1 night in Sep 2023

10/10 Excellent

Norbert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Norbert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, well equipped property with kind staff and calm ambient.
Stayed 1 night in Aug 2023

10/10 Excellent

edgar augusto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
El lugar es muy lindo, las instalaciones son buenas y sobre todo el personal es amable y con la mejor actitud, volvería sin dudarlo.
Stayed 3 nights in Jun 2023

8/10 Good

Maria

Traveled with group
Liked: Staff & service, property conditions & facilities
Amables pero muy pequeños los cuartos
Stayed 3 nights in May 2023

10/10 Excellent

JOSE, TAPACHULA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Calidad de servicio y excelente comida
Stayed 3 nights in Apr 2023

10/10 Excellent

Eduardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La amabilidad del staff y los dueños es excelente, la ubicación está perfecta , y las instalaciones muy acogedoras.

10/10 Excellent

MARIANNE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel boutique nuevecito, con atencion super personalizada, sus dueños super agradables y atentos a todas tus necesidades, las habitaciones super comodas y limpias, la comida deliciosa, las camas riquisimas!! ya hice mi segunda reserva!!