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5.0 out of 5

"Like paradise! I especially liked dinning in the kitchen in the evening with the adobe fire place warming us up in the evening. The live peacock was ... " More

By a verified traveler on Mon 03 Jul 2017

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Hotel Description

3-star hotel near San Cristobal de las Casas Cathedral

In San Cristobal de las Casas

You'll find Santo Domingo Handicraft Market and Arches of Carmen within 2 miles (3 km) of this hotel. San Cristobal de las Casas Cathedral and Church of San Nicolás are also within 3 miles (5 km).

Restaurant, coffee shop

This hotel features a restaurant, an area shuttle, and a 24-hour front desk. WiFi in public areas is free. A coffee shop, a garden, and dry cleaning are also on offer.

Free wired Internet, balconies

The 29 individually decorated guestrooms offer free wired Internet and room service. TVs come with cable channels, and other amenities include balconies and hair dryers.

Standard Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$34* Per night/room Nov 30 - Dec 1

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Hacienda Don Juan ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Hacienda Don Juan

Everyone (1)
5 out of 5

Gorgeous

Like paradise! I especially liked dinning in the kitchen in the evening with the adobe fire place warming us up in the evening. The live peacock was a plus.

Posted by on Jul 3, 2017

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Property Features

Along with a restaurant, there's a coffee shop/café on site. Public spaces have free WiFi and wired Internet. Tour/ticket assistance, multilingual staff, and a garden are also featured at Hotel Hacienda Don Juan. The hotel can provide concierge services and wedding services. This 3-star San Cristobal de las Casas hotel is smoke free.

  • 1 building
  • 29 guestrooms or units
  • 2 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Bellhop
  • No smoking on site
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Transport

  • Property shuttles: Area shuttle

Room Amenities

Hotel Hacienda Don Juan offers 29 accommodations, which are accessible via exterior corridors and feature hair dryers and complimentary toiletries. Rooms open to balconies. Each accommodation is individually decorated. Televisions come with cable channels. Bathrooms include showers. Guests can surf the web using the complimentary wired Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Private balcony
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Exterior corridor access
  • Ensuite bathroom
  • Unique decor

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to noon.

Los Alamos - This restaurant specializes in international cuisine and serves breakfast, dinner, and light fare.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours nearby

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Hotel Hacienda Don Juan

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors.

  • One child stays free
  • Cash or credit card deposit required
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: MXN 120 for adults and MXN 120 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hacienda Don Juan Cristobal l
  • Hacienda Don Juan San Cristobal De Las Casas
  • Hotel Hacienda Don Juan
  • Hotel Hacienda Don Juan San Cristobal De Las Casas
  • Hotel Hacienda Don Juan Hotel
  • Hotel Hacienda Don Juan San Cristobal de las Casas
  • Hotel Hacienda Don Juan Hotel San Cristobal de las Casas

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.