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Sure Hotel by Best Western Saintes

3.0 star property
Enjoy the free parking at this 3-star Saintes hotel

Choose dates to view prices

Photo gallery for Sure Hotel by Best Western Saintes

Exterior
Exterior
Reception
Daily buffet breakfast (EUR 11 per person)
Standard Room, 2 Twin Beds, Non Smoking | Laptop workspace, blackout drapes, iron/ironing board

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Air conditioning
  • Pet friendly
  • Breakfast available
  • Housekeeping
  • Parking included

Explore the area

Map
109 Cours Du Marechal Leclerc, Saintes, Charente-Maritime, 17100
  • Saintes Golf
    ‪19 min walk‬
  • Saintes Amphitheatre
    ‪4 min drive‬
  • Abbaye aux Dames
    ‪6 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

  • 178 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Queen Bed, Non Smoking

Comfort Room, 1 Queen Bed, Non Smoking | Laptop workspace, blackout drapes, iron/ironing board

Comfort Room, 1 Queen Bed, Non Smoking

  • 178 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds, Non Smoking

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | Laptop workspace, blackout drapes, iron/ironing board

Family Room, Multiple Beds, Non Smoking

  • 178 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the neighborhood

Saintes

In Saintes .Within 2 miles (3 km) of this Saintes hotel, you'll find Saintes Amphitheatre and Saint-Eutrope Church. Saintes Cathedral and Arch of Germanicus are also within 2 miles (3 km).

What's nearby

  • Saintes Golf - 19 min walk - 1.0 mile
  • Saintes Amphitheatre - 4 min drive - 1.6 miles
  • Saint-Eutrope Church - 4 min drive - 1.6 miles
  • Saintes Cathedral - 5 min drive - 1.8 miles
  • Abbaye aux Dames - 6 min drive - 2.0 miles

Getting around

  • Saintes Station - 10 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪La Boucherie Café - ‬1 min walk
  • ‪New Royal Saintes - ‬3 min drive
  • ‪Buffalo Grill - ‬3 min drive
  • ‪Le Plaisance - ‬3 min drive

About this property

Sure Hotel by Best Western Saintes

Enjoy the free parking at this 3-star Saintes hotel
Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Self parking is free.

This 3-star Saintes hotel is smoke free.

  • 36 guestrooms or units
  • Built in 1990
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • No smoking on site
  • Bar or lounge
Sure Hotel by Best Western Saintes offers 36 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. 32-inch Smart televisions come with digital channels.

Bathrooms include bathtubs or showers and hair dryers. Business-friendly amenities include offices and desk chairs. Housekeeping is offered daily and irons/ironing boards can be requested. Renovation of all guestrooms was completed in September 2021.

Languages

English, French

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  • Parking included
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Total includes taxes and fees
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Property amenities

Family friendly

  • In-room crib

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; EUR 11 per person
  • A bar/lounge

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • No elevator (single-level property)
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (30 inches high)

Room amenities

Entertainment

  • 32-inch smart TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Office

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:30 AM - 9:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 9 per pet, per night

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 4.40 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 11 per person
  • Pet fee: EUR 9 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, ANCV Chèques-vacances, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, ANCV Chèques-vacances, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Sure By Best Saintes Saintes
Sure Hotel by Best Western Saintes Hotel
Sure Hotel by Best Western Saintes Saintes
Sure Hotel by Best Western Saintes Hotel Saintes

Frequently asked questions

Does Sure Hotel by Best Western Saintes have an airport shuttle?

Airport shuttle services are not available at Sure Hotel by Best Western Saintes.

How much does it cost to stay at Sure Hotel by Best Western Saintes?

As of May 21, 2025, prices found for a 1-night stay for 2 adults at Sure Hotel by Best Western Saintes on May 31, 2025 start from $86.3, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sure Hotel by Best Western Saintes offer free breakfast?

Free breakfast isn’t provided at Sure Hotel by Best Western Saintes, but buffet breakfast is offered for a fee of EUR 11 per person. It's available on weekdays from 6:30 AM to 9:30 AM and weekends from 7:00 AM to 10:00 AM.

Is there a casino at Sure Hotel by Best Western Saintes?

No, there is no casino at this hotel.

What time is check-in at Sure Hotel by Best Western Saintes?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Sure Hotel by Best Western Saintes?

This hotel offers free self parking.

Does Sure Hotel by Best Western Saintes have a pool?

Sure Hotel by Best Western Saintes does not have a pool.

Does Sure Hotel by Best Western Saintes have a spa?

There are no spa services available at this hotel.

How close is Sure Hotel by Best Western Saintes to downtown Saintes?

Sure Hotel by Best Western Saintes is 1.2 mi away from Saintes.

Sure Hotel by Best Western Saintes Reviews

Reviews

6.8
Rating 10 - Excellent. 1 out of 5 reviews
Rating 8 - Good. 1 out of 5 reviews
Rating 6 - Okay. 2 out of 5 reviews
Rating 4 - Poor. 1 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Nicolas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hôtel. La rénovation des chambres est excellente, toutefois la petitesse des chambres les rend très chaude la nuit. Très bon accueil.
Stayed 1 night in Apr 2025

4/10 Poor

Patrice

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Fuyez

Lit taché de sang et avec des puces de lit. Télé coller au plafond très difficile pour regarder et de plus pas de chaînes françaises. Pour un 3 étoiles inadmissible.
Stayed 1 night in Apr 2025

6/10 Okay

Philippe

Stayed 1 night in Mar 2025

10/10 Excellent

Lenny

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien

Super séjour, accueil agréable. Personnel au top. Habitué des 3/4 étoiles, le personnel n’a rien à leur envier ! Rare de voir du personnel de qualité comme ça !
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Liked: Room comfort

Ça n'est pas ce à quoi on s'attendait

Lors de la réservation, tout nickel, chouettes photos. Mais... C'est noté sur hôtel.com que l'arrivée pouvait se faire à partir de 14h et à notre arrivée, grosse déception, un papier disant ouvert à partir de 16h avec un numéro de téléphone, j'appelle et la dame me dit qu'elle va faire passer notre chambre avant pour qu'elle soit prête à 15h et elle me téléphone dès qu'elle est prête. Elle ne m'a jamais appelé, et me dit ensuite qu'on s'est mal compris. Arrivée à la réception, la dame me dit que c'est bien noté sur booking! Et??? Bref, on prend la chambre, c'est beau et mignon. On prend une douche, et c'est toute la sdd qui est inondée et la Vmc n'a pas l'air de fonctionner, y a de l'eau jusqu' au bord de l'évier quand on se douche, cool pour le téléphone juste à côté ! Bref, on dort sur une bonne literie, et pour le p'tit déj, du pain de mie, on a du demander un morceau de baguette qu'elles allaient mettre au four après notre demande. Pas beaucoup de choix dans ce mini buffet, heureusement que le café était bon. Au moment de rendre la clé, je leur apporte des morceaux de plastique durs qui se trouvaient près du lit et la dame me demande ce que c'est. J'explique que j'ai trouvé ça au bord du lit et que ça doit probablement provenir du pied du lit. Elle me répond : ah ok, merci! Et quoi! Pas me demander si tout s'est bien passé ? Vous avez passé un agréable séjour ? Non, non, c'est normal de ne rien demander aux clients. En résumé, ça nous a dépanné.
Stayed 1 night in Mar 2025