Arawa Park Hotel

4.0 star property
4-star luxury hotel near Polynesian Spa

Choose dates to view prices

Photo gallery for Arawa Park Hotel

Exterior
Reception
Meeting facility
Ballroom
Deluxe King Room | Minibar, blackout drapes, iron/ironing board, free WiFi

Popular amenities

  • 24/7 front desk
  • Bar
  • Gym
  • Room service

Explore the area

Map
272 Fenton St, Rotorua, 3201
  • Rotorua Central Mall
    ‪11 min walk‬
  • Polynesian Spa
    ‪2 min drive‬
  • Redwoods Whakarewarewa Forest
    ‪3 min drive‬
  • Rotorua (ROT-Rotorua Regional)
    ‪10 min drive‬

Room options

Deluxe King Room

7.6 out of 10
Good
(17 reviews)
  • 517 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Queen Beds

8.2 out of 10
Very good
(48 reviews)
  • 377 sq ft
  • Sleeps 5
  • 2 Queen Beds

King One Bedroom Suite

7.0 out of 10
Good
(4 reviews)
  • 818 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room, 2 Queen Beds

8.0 out of 10
Very good
(10 reviews)
  • 517 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Twin Room, 2 Queen Beds, Ground Floor

8.4 out of 10
Very good
(10 reviews)
  • 538 sq ft
  • Sleeps 4
  • 2 Queen Beds

Superior Twin Room, 2 Queen Beds, Accessible

8.6 out of 10
Excellent
(9 reviews)
  • 420 sq ft
  • Sleeps 5
  • 2 Queen Beds

Family Room

  • 474 sq ft
  • Sleeps 6
  • 3 Queen Beds

Accessible Superior Twin

  • Sleeps 4
  • 2 Queen Beds

Ground Floor Deluxe Twin

  • Sleeps 4
  • 2 Queen Beds

King Suite

  • Sleeps 2
  • 1 Queen Bed

Family Room

  • Sleeps 6
  • 3 Queen Beds

Superior Queen Room

  • Sleeps 2
  • 1 Queen Bed

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room

  • Sleeps 4
  • 2 Queen Beds

Superior Twin Room

  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Rotorua

Heart of Rotorua.Within a 15-minute walk of this Glenholme hotel, you'll find Racing Rotorua and Rotorua Central Mall. Government Gardens and Rotorua Arts Village are also within 2 miles (3 km).

What's nearby

  • Rotorua Central Mall - 11 min walk - 0.6 miles
  • Tamaki Maori Village - 18 min walk - 1.0 mile
  • Polynesian Spa - 2 min drive - 0.9 miles
  • Eat Street - 2 min drive - 1.2 miles
  • Redwoods Whakarewarewa Forest - 3 min drive - 1.2 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 12 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬14 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Shadehouse Cafe - ‬2 min drive
  • ‪Pantry D'or - ‬13 min walk
  • ‪Scope Cafe Rotorua - ‬15 min walk

About this property

Arawa Park Hotel

4-star luxury hotel near Polynesian Spa
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

Public spaces have free WiFi. A fitness center, multilingual staff, and gift shops/newsstands are also featured at the luxury Arawa Park Hotel. Self parking is free.

This 4-star Rotorua hotel is smoke free.

  • 135 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Built in 1997
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Arawa Park Hotel offers 135 accommodations with minibars and coffee/tea makers. 50-inch Smart televisions come with satellite channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Hindi

Similar properties

Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: NZD 30 to 30 for adults and NZD 15 to 20 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 50-inch smart TV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Ceiling fan
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2.00 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: NZD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 30 to 30 for adults, and NZD 15 to 20 for children
  • Credit card charges are subject to a surcharge of 2.00 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses geothermal energy
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property uses geothermal energy.
    Cashless payment methods are available for all transactions.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Rotorua Rydges
Rydges Rotorua Hotel
Rydges Hotel
Rydges Hotel Rotorua
Rydges Rotorua
Rotorua Rydges Hotel
Rydges Rotorua Hotel Rotorua
Rydges

Frequently asked questions

How close is Arawa Park Hotel to the airport?

Arawa Park Hotel is 5.4 mi (12-min drive) away from the Rotorua (ROT-Rotorua Regional) airport, the closest popular airport to the property.

How much does it cost to stay at Arawa Park Hotel?

As of Jul 23, 2025, prices found for a 1-night stay for 2 adults at Arawa Park Hotel on Jul 24, 2025 start from $65.03, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Arawa Park Hotel have an airport shuttle?

Airport shuttle services are not available at Arawa Park Hotel.

Does Arawa Park Hotel offer free breakfast?

Free breakfast isn’t offered at Arawa Park Hotel, but full breakfast is offered for a fee of between NZD 30 and 30 for adults, NZD 15 and 20 for children. It's available every day from 6:30 AM to 10 AM.

Is there a casino at Arawa Park Hotel?

No, there is no casino at this hotel.

What time is check-in at Arawa Park Hotel?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Arawa Park Hotel?

This hotel offers free self parking.

Does Arawa Park Hotel have a pool?

Arawa Park Hotel does not have a pool.

Does Arawa Park Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Arawa Park Hotel have a spa?

There are no spa services available at this hotel.

How close is Arawa Park Hotel to downtown Rotorua?

Arawa Park Hotel is 0.7 mi away from Rotorua.

Arawa Park Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 240 out of 1004 reviews
Rating 8 - Good. 351 out of 1004 reviews
Rating 6 - Okay. 230 out of 1004 reviews
Rating 4 - Poor. 112 out of 1004 reviews
Rating 2 - Terrible. 71 out of 1004 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fabulous
Stayed 1 night in Apr 2025

10/10 Excellent

Rochelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was huge, very clean.
Stayed 2 nights in Apr 2025

8/10 Good

Rua

Disliked: Property conditions & facilities
It’s a bit old and tired, good location but needs a Reno.
Stayed 2 nights in Apr 2025

4/10 Poor

Eparaima

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The standard of the room for what we paid for was poor.
Stayed 1 night in Apr 2025

10/10 Excellent

Jason

Great
Stayed 1 night in Apr 2025

2/10 Terrible

Jack

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Anjani

Liked: Staff & service
Disliked: Property conditions & facilities
The lication was good at least keep a microwave in the room
Stayed 3 nights in Apr 2025

4/10 Poor

Aron

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great unfortunately it needs improvement with cleanliness especially the service from the people at the front desk.
Stayed 1 night in Apr 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Well priced and relatively central to rotorua, easy walk into the centre of the city
Stayed 1 night in Mar 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was of a high standard.
Stayed 2 nights in Mar 2025

4/10 Poor

Rebecca

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Property was in a nice area, amenities were clean and washing facilities were provided. Biggest complaint is had cancelled the 1st night within the specified time frame and was not provided with a refund even though everything was followed for the cancellation policy. Will not be staying here again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Terry, Walnut Creek

Disliked: Property conditions & facilities
This a old building it’s a so so breakfast need update soon
Stayed 1 night in Mar 2025

8/10 Good

Kirk

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Mar 2025

4/10 Poor

Diane

Disliked: Cleanliness, staff & service, property conditions & facilities
We had a huge cockroach in our first room. Hotel was creepy.
Stayed 2 nights in Feb 2025

2/10 Terrible

diannie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Phillip

Room was spacoius and beds comfortable. Although the hotel and room were pretty run down. Additionally there was a clicking noise coming from the walls at one point, just as we were trying to sleep.
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Stayed 1 night in Mar 2025

2/10 Terrible

Haisam

Disliked: Cleanliness, staff & service, property conditions & facilities
First there was some loud buzzing in my room so they gave me a different room. I finally fell asleep around 1 am and then the fire alarm went off and we had to evacuate. I tried to sleep in my car for a bit but when we went back in I couldn’t get back to sleep from all the commotion. No idea why the alarm went off but when it did it felt like par for the course with this place. Worse was that they clearly did not care and the manager refused to contact me. I’m going to dispute the payment with my credit card company.
Stayed 1 night in Mar 2025

4/10 Poor

Brian

Traveled with partner
Disliked: Property conditions & facilities
TV did not work. Reception was quite slow, not enough staff. Cracks and signs of wear and tear, perhaps a make over where needed.
Stayed 1 night in Mar 2025

10/10 Excellent

Miodrag, Auckland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazingly spacious. While other hotels are squeezed into small space, this one is completely: huge rooms, huge halls huge dinning areas. It is also clean, safe and functional. This is not our first visit, and we will visit it again.
Stayed 1 night in Mar 2025

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
It is a great place to stay until the fire alarm at 3 am!!!!
Stayed 1 night in Mar 2025

4/10 Poor

Kelly

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very noisy. Walls seem paper thin. Needs a face lift. Quite pricy for what you got. Wouldn't recommend to stay.
Stayed 2 nights in Mar 2025

2/10 Terrible

Chloe

Disliked: Cleanliness, staff & service, property conditions & facilities
We recently stayed at this hotel, with a party of three rooms, what we encountered was shocking. From the moment we checked in, the issues started piling up, and it became clear that cleanliness, maintenance, and guest comfort were not priorities here. Room #1: * The entry door wouldn’t open properly (the hinges had dropped), forcing us to shove it open every time with considerable effort. A serious hazard if you weren’t expecting it. * A previous guest’s electric razor was left plugged in on the nightstand—clear proof that housekeeping hadn’t done a proper clean. * The hot water kept cutting in and out, making it impossible to have a comfortable shower. Room #2: * Dead bugs on the window sill, which then blew all over one of our party while she was doing her hair. * Unwashed towels—one had a brown, faeces-like substance smeared on it. Absolutely appalling. * No fridge in the room, despite being advertised as an amenity. * Hairs in the shower, further proving the lack of proper cleaning. * On top of all this, she was double charged for the room. Room #3: * The most disgusting issue: a used eye dropper in the bed, which we can only assume means the bedding had not been changed from the previous guest. The lack of cleanliness, maintenance, and basic hygiene standards is appalling. Save your money and stay elsewhere.
Stayed 2 nights in Mar 2025

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes a little bit dated, but very tidy, clean and fantastic value. Room was huge and beds so comfortable.
Stayed 1 night in Mar 2025