See all properties

Residence Inn by Marriott Richmond Northwest

3.0 star property
3-star hotel near Short Pump Town Center

Choose dates to view prices

Photo gallery for Residence Inn by Marriott Richmond Northwest

Seasonal outdoor pool, pool umbrellas, sun loungers
Free daily continental breakfast
Suite, 2 Bedrooms | Premium bedding, desk, laptop workspace, blackout drapes
Property amenity
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Pool
  • Pet friendly
  • Housekeeping
  • Gym

Explore the area

View in a map
3940 Westerre Pkwy, Richmond, VA, 23233
  • Place, Short Pump Town Center
    ‪4 min drive‬
  • Place, Henrico Doctors' Hospital
    ‪7 min drive‬
  • Place, University of Richmond
    ‪10 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪29 min drive‬

Room options

View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

Full-size fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

Full-size fridge, microwave, stovetop, dishwasher

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed with Sofa bed

Studio, 1 Queen Bed with Sofa bed | Premium bedding, desk, laptop workspace, blackout drapes

Studio, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(16 reviews)
  • 462 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Premium bedding, desk, laptop workspace, blackout drapes

Suite, 2 Bedrooms

8.2 out of 10
Very good
(10 reviews)
  • 768 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • 480 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Full-size fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom (Hearing Accessible)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Mobility Accessible, Tub)

Full-size fridge, microwave, stovetop, dishwasher

Suite, 2 Bedrooms (Mobility Accessible, Tub)

  • Sleeps 5
  • 2 Double Beds

You may also like

Ad
Room, 2 Queen Beds, Non Smoking | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Hampton Inn by Hilton Richmond-North/Ashland

Ashland
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.7 out of 5, Exceptional, 658 reviews
$94 nightly
The price is $109
Oct 26 - Oct 27
Total with taxes and fees
Hampton Inn by Hilton Richmond-North/Ashland

About the neighborhood

Richmond

In shopping district.Within 3 miles (5 km) of this Richmond hotel, you'll find Short Pump Town Center and Elk's Lodge. Also, Virginia Hospital & Health is within 3 miles (5 km) and Regency Square Mall is within 6 miles (10 km).

What's nearby

  • Short Pump Town Center - 4 min drive - 2.6 miles
  • Henrico Doctors' Hospital - 7 min drive - 4.9 miles
  • University of Richmond - 10 min drive - 6.8 miles
  • Lewis Ginter Botanical Garden - 12 min drive - 8.4 miles
  • Virginia Commonwealth University - 15 min drive - 12.3 miles

Getting around

  • Richmond Staples Mill Road Station - 16 min drive
  • Richmond Intl. Airport (RIC) - 27 min drive

Restaurants

  • ‪Cupertino's NY Bagels & Deli - ‬9 min walk
  • ‪Panera Bread - ‬7 min walk
  • ‪Silver Diner - ‬13 min walk
  • ‪Starbucks - ‬18 min walk
  • ‪Chipotle Mexican Grill - ‬10 min walk

About this property

Residence Inn by Marriott Richmond Northwest

3-star hotel near Short Pump Town Center
Residence Inn by Marriott Richmond Northwest offers its guests a fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 400 square feet (36 square meters) and includes conference space. The business-friendly Residence Inn by Marriott Richmond Northwest also features a terrace, a picnic area, and coffee/tea in a common area. Free self parking is available.

This 3-star Richmond hotel is smoke free.

  • 1 building
  • 104 guestrooms or units
  • 4 levels
  • 400 sq ft of conference space
  • 36 sq m of conference space
  • Built in 1998
  • Continental breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Convenience store
  • Terrace
  • Outdoor picnic space
  • Elevator
  • No smoking on site
Residence Inn by Marriott Richmond Northwest offers 104 accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Terrace/patio

Holiday Inn Hotel and Suites Richmond West End by IHG

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 293 reviews
$101 nightly
The price is $118
Sep 29 - Sep 30
Total with taxes and fees
Holiday Inn Hotel and Suites Richmond West End by IHG

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Separate in-room dining area
  • Travel crib

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Basketball
  • Gym
  • Seasonal outdoor pool
  • Volleyball

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from September 2 2025 to February 28 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay
  • Maximum 3 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • The seasonal pool will open in June and close in August.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Marriott Northwest
Residence Inn Marriott Northwest Hotel Richmond
Residence Inn Marriott Richmond
Residence Inn Marriott Richmond Northwest
Residence Inn Richmond Northwest
Residence Inn Marriott Richmond Northwest Aparthotel
Resince riott Richmond west
By Marriott Richmond Northwest
Residence Inn by Marriott Richmond Northwest Hotel
Residence Inn by Marriott Richmond Northwest Richmond
Residence Inn by Marriott Richmond Northwest Hotel Richmond

Frequently asked questions

How close is Residence Inn by Marriott Richmond Northwest to the airport?

Residence Inn by Marriott Richmond Northwest is 20.3 mi (27-min drive) away from the Richmond Intl. Airport (RIC) airport, the closest popular airport to the property.

Does Residence Inn by Marriott Richmond Northwest have an airport shuttle?

Airport shuttle services are not available at Residence Inn by Marriott Richmond Northwest.

Does Residence Inn by Marriott Richmond Northwest offer free breakfast?

Residence Inn by Marriott Richmond Northwest offers free continental breakfast every day.

Is there a casino at Residence Inn by Marriott Richmond Northwest?

No, there is no casino at this hotel.

What time is check-in at Residence Inn by Marriott Richmond Northwest?

Check-in start time: 3 PM; Check-in end time: 1:00 AM.

Is there free parking at Residence Inn by Marriott Richmond Northwest?

This hotel offers free self parking and extended parking.

Does Residence Inn by Marriott Richmond Northwest have a pool?

Residence Inn by Marriott Richmond Northwest features a seasonal outdoor pool.

Does Residence Inn by Marriott Richmond Northwest have a spa?

There are no spa services available at this hotel.

How close is Residence Inn by Marriott Richmond Northwest to downtown Richmond?

Residence Inn by Marriott Richmond Northwest is 0.6 mi away from Innsbrook.

Reviews

Residence Inn by Marriott Richmond Northwest Reviews

8.0

Very Good

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 183 out of 414 reviews
Rating 8 - Good. 113 out of 414 reviews
Rating 6 - Okay. 49 out of 414 reviews
Rating 4 - Poor. 34 out of 414 reviews
Rating 2 - Terrible. 35 out of 414 reviews

Reviews

10/10 Excellent

Jusinta

Stayed 6 nights in Jun 2025

2/10 Terrible

Dovin

Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Antoine

Liked: Cleanliness, staff & service, property conditions & facilities
The staff!may god continue to bless them all.
Stayed 6 nights in Jun 2025

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit of an odd smell in 1st floor rooms. Seemed strong when we entered, but got used to it.
Stayed 3 nights in Jun 2025

6/10 Okay

Francesco

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
Hit head on shower curtain rail as it was low. Ends not held in place. I believe it was Room 219
Stayed 1 night in Jun 2025

10/10 Excellent

Clinton

Stayed 5 nights in Jun 2025

8/10 Good

Shardae

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing nobody bothered me I was there for my birthday
Stayed 2 nights in May 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Residence Inn was a perfect location for us. The staff was the friendliest and most competent I have met in a long time. Thank you Andre (check in), Seme (breakfast buffet) and Cheryl (front desk). Exceptional consideration of the guests.
Stayed 4 nights in May 2025

6/10 Okay

Ana-Paula

Liked: Staff & service
Stayed 6 nights in May 2025

10/10 Excellent

Steve

Stayed 1 night in May 2025

8/10 Good

Christopher

Stayed 2 nights in Apr 2025

8/10 Good

Virgil

Stayed 5 nights in Mar 2025

2/10 Terrible

Nancy

Disliked: Cleanliness, staff & service, property conditions & facilities
We had trouble with basic things like getting the sofa bed set up, a blanket, clean towels, and trash removal. We provided our own maid service. We were told several times that they were busy with sports teams. Not our problem. Bedside light not working, drapes torn. Shabby. Luke was one bright spot. My recommendation...stay are the Drury if you need a place in west Richmond, VA
Stayed 3 nights in Mar 2025

8/10 Good

Lindsey

Stayed 2 nights in Mar 2025

2/10 Terrible

Eric

Stayed 3 nights in Mar 2025

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The location of the hotel was great, very close to shopping area. Check- in was quick. The hotel was quiet, clean, and the staff was very welcoming.
Stayed 1 night in Nov 2024

4/10 Poor

shelley R

Business traveler, Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
We didnt know they dont sevice the room if only staying 2 days. Fireplace didnt work. Extremely cold water.no.hot water. However they did ask us to. Change rooms around 730pm the 2nd day. We declined due to the day we had that day. The breakfast was good and free parking. Would i stay again? No.
Stayed 2 nights in Nov 2024

10/10 Excellent

Nichola Victoria

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer services was very welcoming and friendly. It left a memorable impression on our stay.
Stayed 7 nights in Aug 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service

Hot water was scarce.

Nice comfortable rooms breakfast was very good, usual set piece for this type of accommodation, however different items were available each day. Only criticism was that there was hardly any hot water, both from the kitchenette sink and the bathroom sink. Luckily after having to run the shower for a good 5mins we eventually got some hot water. Property was quite a distance from city centre, but this wasn’t a problem.
Stayed 2 nights in Nov 2024

10/10 Excellent

Chance

Liked: Cleanliness, amenities
It was amazing
Stayed 2 nights in Oct 2024

10/10 Excellent

Paul

Business traveler
Liked: Staff & service, property conditions & facilities
Great location, check in was very easy and smooth
Stayed 1 night in Oct 2024

10/10 Excellent

Chiranjeevi

Stayed 2 nights in Sep 2024

4/10 Poor

Bryan

Stayed 1 night in Sep 2024