2/10 Terrible
Angela
Apr 6, 2025
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Poor room location and customer service
Potential customers should be aware, room B is on the ground floor in the front of the building on street level right next to the main entrance. The bed is on the same wall as the main entry corridor, which is really loud. Also, being right on the street you hear all the noises outside. When we were there it was surprisingly loud all night long, with people walking and playing music on the sidewalk right by our room.
The entry door (from the corridor) to room B is glass, with glass windows on each side and above. There aren't any curtains, so light from the corridor comes into the room all night.
We brought up our concerns and asked to be moved, but received a message there weren't any other rooms available. We never saw any other guests, and breakfast in the morning was empty of other people. There isn't a front desk, so all communication with the hotel is through Whatsapp. After our initial request to move, the hotel ghosted both us and the hotels.com representative. We never heard from them or saw them again.
Alsp, a new multi-story building is under construction next door, so it's really loud with construction noise during the day and there's no vehicle access.
Overall, it was an extremely uncomfortable and disappointing experience, and I do not recommend staying here.
Angela
Stayed 7 nights in Mar 2025