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Hotel Urban

Property class: 2
Hotel near Great Pyramid of Cholula in San Pedro Cholula

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Photo gallery for Hotel Urban

A hallway with a large painting of a bridge, a blue sofa, and a reception desk.
A modern living room with a sofa, a coffee table, and a zebra-patterned bed. There is a kitchen area with a microwave and a TV mounted on the wall.
A modern kitchen with a central island, built-in cabinets, and a refrigerator.
A hallway with a checkered floor, a glass partition, and a visible dining area in the background.
A parking garage with two cars parked under a covered area.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Kitchen

Explore the area

View in a map
502 C. 7 Sur, San Pedro Cholula, PUE, 72760
  • Place, Plaza de la Concordia
    ‪10 min walk‬
  • Place, Great Pyramid of Cholula
    ‪19 min walk‬
  • Place, La Virgen de los Remedios Sanctuary
    ‪19 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪44 min drive‬

Room options

View all photos for Standard Shared Dormitory, 1 Queen Bed

A bed with a red bedspread, a wooden nightstand, and a wall-mounted power outlet.

Standard Shared Dormitory, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Shared Dormitory, 1 Queen Bed

A modern kitchen with a central island, built-in cabinets, and a refrigerator.

Standard Shared Dormitory, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Basic Room

A bedroom with a bed, a desk, a chair, a TV, and a wardrobe.

Basic Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Apartment, 4 Bedrooms

A modern living room with a sofa, a coffee table, and a zebra-patterned bed. There is a kitchen area with a microwave and a TV mounted on the wall.

Standard Apartment, 4 Bedrooms

  • 4 bedrooms
  • Sleeps 8
  • 4 King Beds
  • Free WiFi

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About the neighborhood

San Pedro Cholula

Cholula stay.Within a 15-minute walk of this Cholula hotel, you'll find La Barrica Museum and Museo de la Ciudad de Cholula. Also, Plaza de la Concordia is within half a mile (1 km) and San Gabriel Convent is within 2 miles (3 km).

What's nearby

  • Plaza de la Concordia - 10 min walk - 0.6 miles
  • San Gabriel Convent - 10 min walk - 0.6 miles
  • Great Pyramid of Cholula - 19 min walk - 1.0 mile
  • La Virgen de los Remedios Sanctuary - 19 min walk - 1.0 mile
  • University of the Americas Puebla - 12 min drive - 1.7 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 29 min drive
  • Puebla Intl. Airport (PBC) - 26 min drive

Restaurants

  • ‪La Última Estación Restaurantes - ‬9 min walk
  • Churrería Las Duyas
  • ‪Cemitas El Carmen - ‬9 min walk
  • ‪Güero's - ‬9 min walk
  • ‪Cemitas Lupita - ‬5 min walk

About this property

Hotel Urban

Hotel near Great Pyramid of Cholula in San Pedro Cholula
As a guest of Hotel Urban, you'll find laundry facilities and an elevator. The front desk is open around the clock.

This San Pedro Cholula hotel is smoke free.

  • 96 guestrooms or units
  • 15 levels
  • 3 buildings
  • Built in 2020
  • Self-service laundry
  • Front desk (24 hours)
  • Elevator
  • No smoking on site
Hotel Urban offers 96 accommodations with complimentary bottled water and shared/communal kitchens. These individually furnished accommodations include desks and kitchen islands. 50-inch Smart televisions come with digital channels.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room microwave
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 50-inch smart TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Freezer
  • Kitchen island
  • Microwave
  • Shared kitchen access

More

  • Desk
  • Electrical adapters
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 12:30 PM; Check-in end time: anytime

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Urban

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and cash.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Urban suites
Hotel Urban Hotel
Hotel Urban San Pedro Cholula
Hotel Urban Hotel San Pedro Cholula

Frequently asked questions

How close is Hotel Urban to the airport?

Hotel Urban is 8.9 mi (26-min drive) away from the Puebla Intl. Airport (PBC) airport, the closest popular airport to the property.

Does Hotel Urban have an airport shuttle?

Airport shuttle services are not available at Hotel Urban.

Does Hotel Urban offer free breakfast?

Hotel Urban does not offer free breakfast.

Is there a casino at Hotel Urban?

No, there is no casino at this hotel.

What time is check-in at Hotel Urban?

Check-in start time: 12:30 PM; Check-in end time: anytime.

Is there free parking at Hotel Urban?

Free parking is not available at this hotel.

Does Hotel Urban have a pool?

Hotel Urban does not have a pool.

Does Hotel Urban have a spa?

There are no spa services available at this hotel.

How close is Hotel Urban to downtown San Pedro Cholula?

Hotel Urban is 0.6 mi away from San Pedro Cholula.

Hotel Urban Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 4 out of 11 reviews
Rating 8 - Good. 4 out of 11 reviews
Rating 6 - Okay. 0 out of 11 reviews
Rating 4 - Poor. 0 out of 11 reviews
Rating 2 - Terrible. 3 out of 11 reviews

7.8/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bueno
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Adrián

Liked: Cleanliness, amenities, property conditions & facilities
Muy bien, todo muy limpio y organizado
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La facilidad de check-in
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Habitación limpia, solo hace falta un tapete en el baño. Éramos 2 pax y solo nos dejaron 1 toalla. El lugar es tranquilo y seguro
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atencion del personal de la recepcion
Stayed 1 night in Aug 2025
Verified review

2/10 Terrible

Erick

Disliked: Staff & service, amenities, property conditions & facilities
Podrían mejorar su trato al cliente y organizarse mejor
Stayed 2 nights in May 2025
Verified review

2/10 Terrible

Emmanuel

Disliked: Cleanliness, staff & service, property conditions & facilities
Es engañosa la información, la habitaciones que reserve no estaban independientes estaban dentro un departamento. No habia papel sanitario, la limpieza pésima. Encontre cabellos en la cama, no contaba con agua el baño al inicio. Etc y por el precio fue muy caro. No recomendable.
Stayed 1 night in Mar 2023
Verified review

2/10 Terrible

Natalia

Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Sandy

Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Tomas

Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Yahir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025