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Hotel Xelhua

3.5 star property
3.5-star hotel near Plaza de la Concordia

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Photo gallery for Hotel Xelhua

View from property
Staircase
Junior Double Room | Bathroom | Free toiletries, towels, soap, shampoo
Interior
Dinner and brunch served, international cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Business services
  • Bar
  • Laundry

Explore the area

View in a map
4 sur 106, San Pedro, San Pedro Cholula, PUE, 72760
  • Place, Plaza de la Concordia
    ‪2 min walk‬
  • Place, Zócalo
    ‪2 min walk‬
  • Place, Great Pyramid of Cholula
    ‪5 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪35 min drive‬

Room options

View all photos for Executive Single Room

Individually furnished, laptop workspace, free WiFi, bed sheets

Executive Single Room

9.6 out of 10
Exceptional
(5 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room | Individually furnished, laptop workspace, free WiFi, bed sheets

Executive Double Room

8.4 out of 10
Very good
(6 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Single Room

Junior Single Room | Individually furnished, laptop workspace, free WiFi, bed sheets

Junior Single Room

10.0 out of 10
Exceptional
(2 reviews)
  • Resort view
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Double Room

Junior Double Room | Individually furnished, laptop workspace, free WiFi, bed sheets

Junior Double Room

  • Resort view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Signature Room (Master Sencilla con Jacuzzi )

Individually furnished, laptop workspace, free WiFi, bed sheets

Signature Room (Master Sencilla con Jacuzzi )

8.0 out of 10
Very good
(2 reviews)
  • Resort view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room

Basic Room | Individually furnished, laptop workspace, free WiFi, bed sheets

Basic Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Double Room

Basic Double Room | Individually furnished, laptop workspace, free WiFi, bed sheets

Basic Double Room

  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room

7.0 out of 10
Good
(2 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Double Room

8.0 out of 10
Very good
(2 reviews)
  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

San Pedro Cholula

City center stay.At this Cholula hotel, you'll be within a 5-minute walk of Plaza de la Concordia and Capilla Real. Ex-Convento de San Gabriel and Great Pyramid of Cholula are also within half a mile (1 km).

What's nearby

  • Plaza de la Concordia - 2 min walk - 0.1 miles
  • Zócalo - 2 min walk - 0.1 miles
  • Ex-Convento de San Gabriel - 3 min walk - 0.2 miles
  • Great Pyramid of Cholula - 5 min walk - 0.3 miles
  • La Virgen de los Remedios Sanctuary - 5 min walk - 0.3 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 29 min drive
  • Puebla Intl. Airport (PBC) - 16 min drive

Restaurants

  • ‪Amalia - ‬2 min walk
  • ‪Licorería San Pedrito - ‬2 min walk
  • ‪Restaurant Bar La Lunita - ‬3 min walk
  • ‪La Tertulia - ‬1 min walk
  • ‪Jazzatlán - ‬3 min walk

About this property

Hotel Xelhua

3.5-star hotel near Plaza de la Concordia
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A rooftop terrace, gift shops/newsstands, and tour/ticket assistance are also featured at Hotel Xelhua. Self parking is free.

  • Meeting rooms
  • Deli
  • Terrace on the roof
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Television in lobby
  • Bellhop
  • Elevator
  • Bar or lounge
  • Dining venue
Guest accommodations at Hotel Xelhua offer coffee/tea makers and complimentary toiletries. These individually furnished accommodations include dining tables. 40-inch flat-screen televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

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  • Free WiFi
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Property amenities

Family friendly

  • Dining table
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 40-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Heating
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Xelhua

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property only accepts cash.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Xelhua San Pedro Cholula
Hotel Xelhua Cholula
Hotel Xelhua
Xelhua Cholula
Xelhua San Pedro Cholula
Hotel Xelhua Hotel
Hotel Xelhua San Pedro Cholula
Hotel Xelhua Hotel San Pedro Cholula

Frequently asked questions

How close is Hotel Xelhua to the airport?

Hotel Xelhua is 9.4 mi (16-min drive) away from the Puebla Intl. Airport (PBC) airport, the closest popular airport to the property.

Does Hotel Xelhua have an airport shuttle?

Airport shuttle services are not available at Hotel Xelhua.

Does Hotel Xelhua offer free breakfast?

Hotel Xelhua does not offer free breakfast.

Is there a casino at Hotel Xelhua?

No, there is no casino at this hotel.

What time is check-in at Hotel Xelhua?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Hotel Xelhua?

This hotel offers free self parking.

Does Hotel Xelhua have a pool?

Hotel Xelhua does not have a pool.

Does Hotel Xelhua have a restaurant?

Hotel Xelhua is home to Malik, which features international cuisine, light fare, and brunch.

Does Hotel Xelhua have a spa?

There are no spa services available at this hotel.

How close is Hotel Xelhua to downtown San Pedro Cholula?

Hotel Xelhua is 0.2 mi away from San Pedro Cholula.

Hotel Xelhua Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 177 out of 383 reviews
Rating 8 - Good. 104 out of 383 reviews
Rating 6 - Okay. 57 out of 383 reviews
Rating 4 - Poor. 28 out of 383 reviews
Rating 2 - Terrible. 17 out of 383 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Italia

Liked: Cleanliness, staff & service, property conditions & facilities
Muy céntrico
Stayed 4 nights in Nov 2025

8/10 Good

Velia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice, friendly and helpful. Location of the hotel is great. It would be helpful to clarify they do not accept credit card payments.
Stayed 2 nights in Oct 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Great views and location. Staff was friendly. Nice boutique hotel . WiFi inconsistent.
Stayed 4 nights in Oct 2025

10/10 Excellent

Daniel, Tijuana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super limpio, las recamaras bellamente decoradas, todo parece nuevo, estilo rustico con excelente gusto, el servicio de Andres inmejorable, a pesar de que afuera esra un bar con musica, las ventanas evitan que se escuche el sonido fuerte, la habitancion es amplia y comoda
Stayed 1 night in Oct 2025

10/10 Excellent

Leticia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel We love it
Stayed 1 night in Sep 2025

2/10 Terrible

Monica

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Too noisy and room isn't clean. Only cash which makes it inconvenient for guests.
Stayed 2 nights in Sep 2025

6/10 Okay

Itzel

Liked: Cleanliness, staff & service, property conditions & facilities
Tiene bonito estilo, estás en una muy buena zona donde tienes todo cerca. Lo único que nos desagradó fue el internet, no sirve.
Stayed 1 night in Aug 2025

8/10 Good

Norma L

Liked: Cleanliness, staff & service, property conditions & facilities
Did not count with restaurant, only coffee packages, lobby ceiling was leaking due the rain otherwise very fast assistance from the friendly staff, near shops, restaurants, and zocalo.
Stayed 2 nights in Jun 2025

10/10 Excellent

Stephanie

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
El personal es súper amable y muy atento. La limpieza de la habitación es buena.
Stayed 1 night in Jun 2025

8/10 Good

Luz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Raro diseño del baño.

La habitación que escogí tenía muy buena vista a la explanada y a la iglesia. Mi única incomodidad sería el baño. Olia mucho a coladera y la manguera de la regadera tenía una fuga y la forma en que está diseñado hace que se acumule el agua y se haga un reguero. A un lado tenía un pequeño hueco para "drenar" pero estaba tapado. Así que mi experiencia para bañarme fue incómoda. Por el resto estuvo muy bien.
Stayed 2 nights in May 2025

8/10 Good

david

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Loved the room and staff and hotel. Amazing view of the pyramid and voladores. One of the 2 beds in our room was very hard and the other was great. The hotel is a couple blocks from the zocalo and lots of restaurants and vendors. The restaurant on site is not connected with the hotel or open for breakfast. Food was very good but music at night was very loud while we were trying to sleep. Seemed quieter after 11 or so but then lots of noise above us sounding like chairs being drug back and forth for about another hour we assumed was cleaning up for the day
Stayed 4 nights in Apr 2025

10/10 Excellent

Yadira, Inglewood

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of The Great Pyramid of Cholula. Staff was very friendly. On-site parking. Great restaurant with 270° views of the volcano, churches, temples and cityscape.
Stayed 1 night in Apr 2025

10/10 Excellent

Alejandro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mejor hotel no se puede pedir, la vista que se tiene a la pirámide es inigualable, está a una cuadra de esta y a 2 del centro de Cholula, muchos restaurantes están alrededor y el mercadito a 4 cuadras, definitivamente volveríamos a hospedarnos en este hotel.
Stayed 2 nights in Mar 2025

10/10 Excellent

marion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very surprised to have to pay cash for room stay did not accept credit card. Should have at least warned us ahead. Coffee would have been nice as well.
Stayed 6 nights in Jan 2025

10/10 Excellent

Gabriela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super amicable and attentive. The hotel was very picturesque and super clean. It has a covered parking, súper accesible.
Stayed 3 nights in Jan 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At the heart of the action in the beautiful city of Cholula - they have onsite secure parking and the rooms were spacious and clean
Stayed 1 night in Jan 2025

8/10 Good

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was well maintained, staff very friendly and helpful. Easy to find.
Stayed 1 night in Jan 2025

8/10 Good

Diego

Stayed 2 nights in Oct 2024

8/10 Good

Alberto Herrera

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Armando

Traveled with family
Liked: Staff & service
La bañera estaba sucio y el papel de baño era muy pequeño tampoco tenía aire centrado.
Stayed 1 night in Jun 2024

6/10 Okay

Luis

Traveled with partner
Liked: Staff & service
Bed very uncomfortable
Stayed 1 night in Apr 2024

6/10 Okay

CARLOS

Traveled with family and small children
It was okay but lacked a lot things. Too many to list.
Stayed 2 nights in Mar 2024

4/10 Poor

Eleacin

Stayed 1 night in May 2024

10/10 Excellent

Jose

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Close to the center
Stayed 1 night in Apr 2024

10/10 Excellent

Martha, Richmond

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, front desk very helpful
Stayed 1 night in Mar 2024