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Hotel Urban

2.0 star property
Hotel near Great Pyramid of Cholula in San Pedro Cholula

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Photo gallery for Hotel Urban

Reception
Individually furnished, desk, laptop workspace, free WiFi
Standard Apartment, 4 Bedrooms | Individually furnished, desk, laptop workspace, free WiFi
50-inch Smart TV with digital channels, TV
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Kitchen

Explore the area

View in a map
502 C. 7 Sur, San Pedro Cholula, PUE, 72760
  • Place, Plaza de la Concordia
    ‪10 min walk‬
  • Place, Zócalo
    ‪13 min walk‬
  • Place, Great Pyramid of Cholula
    ‪19 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪44 min drive‬

Room options

View all photos for Standard Shared Dormitory, 1 Queen Bed

Individually furnished, desk, laptop workspace, free WiFi

Standard Shared Dormitory, 1 Queen Bed

  • Sleeps 2
  • Free WiFi

View all photos for Standard Shared Dormitory, 1 Queen Bed

Individually furnished, desk, laptop workspace, free WiFi

Standard Shared Dormitory, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Basic Room

Basic Room | Individually furnished, desk, laptop workspace, free WiFi

Basic Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Apartment, 4 Bedrooms

Standard Apartment, 4 Bedrooms | Individually furnished, desk, laptop workspace, free WiFi

Standard Apartment, 4 Bedrooms

  • 4 bedrooms
  • Sleeps 8
  • 4 King Beds
  • Free WiFi

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About the neighborhood

San Pedro Cholula

Cholula stay.Within a 15-minute walk of this Cholula hotel, you'll find Museo de la Ciudad de Cholula and Plaza de la Concordia. San Gabriel Convent and Zócalo are also within 2 miles (3 km).

What's nearby

  • Plaza de la Concordia - 10 min walk - 0.6 miles
  • San Gabriel Convent - 10 min walk - 0.6 miles
  • Zócalo - 13 min walk - 0.7 miles
  • Great Pyramid of Cholula - 19 min walk - 1.0 mile
  • University of the Americas Puebla - 12 min drive - 1.7 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 29 min drive
  • Puebla Intl. Airport (PBC) - 26 min drive

Restaurants

  • ‪Cemitas Lupita - ‬5 min walk
  • ‪Cemitas Rosita - ‬6 min walk
  • ‪El Jovenazo - ‬5 min walk
  • ‪Molotes Tepox - ‬3 min walk
  • ‪Antojitos Lupita e Hijas - ‬5 min walk

About this property

Hotel Urban

Hotel near Great Pyramid of Cholula in San Pedro Cholula
As a guest of Hotel Urban, you'll find laundry facilities and an elevator. The front desk is open around the clock.

This San Pedro Cholula hotel is smoke free.

  • 96 guestrooms or units
  • 15 levels
  • 3 buildings
  • Built in 2020
  • Self-service laundry
  • Front desk (24 hours)
  • Elevator
  • No smoking on site
Hotel Urban offers 96 accommodations with complimentary bottled water and shared/communal kitchens. These individually furnished accommodations include desks and kitchen islands. 50-inch Smart televisions come with digital channels.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room microwave
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 50-inch smart TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Freezer
  • Kitchen island
  • Microwave
  • Shared kitchen access

More

  • Desk
  • Electrical adapters
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 12:30 PM; Check-in end time: anytime

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Urban

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and cash.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Urban suites

Hotel Urban Hotel

Hotel Urban San Pedro Cholula

Hotel Urban Hotel San Pedro Cholula

Frequently asked questions

How close is Hotel Urban to the airport?

Hotel Urban is 8.9 mi (26-min drive) away from the Puebla Intl. Airport (PBC) airport, the closest popular airport to the property.

Does Hotel Urban have an airport shuttle?

Airport shuttle services are not available at Hotel Urban.

Does Hotel Urban offer free breakfast?

Hotel Urban does not offer free breakfast.

Is there a casino at Hotel Urban?

No, there is no casino at this hotel.

What time is check-in at Hotel Urban?

Check-in start time: 12:30 PM; Check-in end time: anytime.

Is there free parking at Hotel Urban?

Free parking is not available at this hotel.

Does Hotel Urban have a pool?

Hotel Urban does not have a pool.

Does Hotel Urban have a spa?

There are no spa services available at this hotel.

How close is Hotel Urban to downtown San Pedro Cholula?

Hotel Urban is 0.6 mi away from San Pedro Cholula.

Hotel Urban Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 4 out of 11 reviews
Rating 8 - Good. 4 out of 11 reviews
Rating 6 - Okay. 0 out of 11 reviews
Rating 4 - Poor. 0 out of 11 reviews
Rating 2 - Terrible. 3 out of 11 reviews

7.8/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Sandy

Stayed 1 night in Dec 2025

10/10 Excellent

Tomas

Stayed 1 night in Dec 2025

10/10 Excellent

Adrián

Liked: Cleanliness, amenities, property conditions & facilities
Muy bien, todo muy limpio y organizado
Stayed 1 night in Nov 2025

8/10 Good

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La facilidad de check-in
Stayed 1 night in Nov 2025

8/10 Good

Adriana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Habitación limpia, solo hace falta un tapete en el baño. Éramos 2 pax y solo nos dejaron 1 toalla. El lugar es tranquilo y seguro
Stayed 1 night in Nov 2025

10/10 Excellent

Yahir

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Jose

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atencion del personal de la recepcion
Stayed 1 night in Aug 2025

2/10 Terrible

Erick

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Podrían mejorar su trato al cliente y organizarse mejor
Stayed 2 nights in May 2025

2/10 Terrible

Emmanuel

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Es engañosa la información, la habitaciones que reserve no estaban independientes estaban dentro un departamento. No habia papel sanitario, la limpieza pésima. Encontre cabellos en la cama, no contaba con agua el baño al inicio. Etc y por el precio fue muy caro. No recomendable.
Stayed 1 night in Mar 2023