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Hotel Xelhua

3.5 star property
3.5-star hotel near Plaza de la Concordia

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Photo gallery for Hotel Xelhua

View from property
Junior Single Room | 1 bedroom, individually furnished, laptop workspace, free WiFi
Interior
Front of property
Staircase

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Laundry
  • Room service
  • Parking included
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
4 sur 106, San Pedro, San Pedro Cholula, PUE, 72760
  • Plaza de la Concordia
    ‪2 min walk‬
  • Great Pyramid of Cholula
    ‪5 min walk‬
  • La Virgen de los Remedios Sanctuary
    ‪5 min walk‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪17 min drive‬

Room options

View all photos for Executive Double Room

Executive Double Room | 1 bedroom, individually furnished, laptop workspace, free WiFi

Executive Double Room

10.0 out of 10
Exceptional
(1 review)
  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Single Room

Junior Single Room | 1 bedroom, individually furnished, laptop workspace, free WiFi

Junior Single Room

10.0 out of 10
Exceptional
(2 reviews)
  • 237 sq ft
  • Resort view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Double Room

Junior Double Room | 1 bedroom, individually furnished, laptop workspace, free WiFi

Junior Double Room

  • 237 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Standard Double Room

8.0 out of 10
Very good
(2 reviews)
  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Room (Master Sencilla con Jacuzzi )

1 bedroom, individually furnished, laptop workspace, free WiFi

Signature Room (Master Sencilla con Jacuzzi )

8.0 out of 10
Very good
(2 reviews)
  • 237 sq ft
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

Standard Room

7.0 out of 10
Good
(2 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room

Basic Room | 1 bedroom, individually furnished, laptop workspace, free WiFi

Basic Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Single Room

Executive Single Room | 1 bedroom, individually furnished, laptop workspace, free WiFi

Executive Single Room

9.6 out of 10
Exceptional
(4 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Double Room

Basic Double Room | 1 bedroom, individually furnished, laptop workspace, free WiFi

Basic Double Room

  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

San Pedro Cholula

City center stay.At this Cholula hotel, you'll be within a 5-minute walk of Plaza de la Concordia and Capilla Real. Ex-Convento de San Gabriel and Great Pyramid of Cholula are also within half a mile (1 km).

What's nearby

  • Plaza de la Concordia - 2 min walk - 0.1 miles
  • Zócalo - 2 min walk - 0.1 miles
  • Great Pyramid of Cholula - 5 min walk - 0.3 miles
  • La Virgen de los Remedios Sanctuary - 5 min walk - 0.3 miles
  • University of the Americas Puebla - 15 min walk - 0.8 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 29 min drive
  • Puebla Intl. Airport (PBC) - 16 min drive

Restaurants

  • ‪La Terrace - ‬1 min walk
  • ‪Amalia - ‬2 min walk
  • ‪Licorería San Pedrito - ‬2 min walk
  • ‪Restaurante la Piramide - ‬3 min walk
  • ‪La Lunita - ‬3 min walk

About this property

Hotel Xelhua

3.5-star hotel near Plaza de la Concordia
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A rooftop terrace, gift shops/newsstands, and tour/ticket assistance are also featured at Hotel Xelhua. Self parking is free.

  • Meeting rooms
  • Deli
  • Terrace on the roof
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Television in lobby
  • Bellhop
  • Elevator
  • Bar or lounge
  • Dining venue
Guest accommodations at Hotel Xelhua offer coffee/tea makers and complimentary toiletries. These individually furnished accommodations include dining tables. 40-inch flat-screen televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • Dining table
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 40-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Heating
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Xelhua

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property only accepts cash.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Xelhua San Pedro Cholula
Hotel Xelhua Cholula
Hotel Xelhua
Xelhua Cholula
Xelhua San Pedro Cholula
Hotel Xelhua Hotel
Hotel Xelhua San Pedro Cholula
Hotel Xelhua Hotel San Pedro Cholula

Frequently asked questions

How close is Hotel Xelhua to the airport?

Hotel Xelhua is 9.4 mi (16-min drive) away from the Puebla Intl. Airport (PBC) airport, the closest popular airport to the property.

Does Hotel Xelhua have an airport shuttle?

Airport shuttle services are not available at Hotel Xelhua.

Does Hotel Xelhua offer free breakfast?

Hotel Xelhua does not offer free breakfast.

Is there a casino at Hotel Xelhua?

No, there is no casino at this hotel.

What time is check-in at Hotel Xelhua?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Hotel Xelhua?

This hotel offers free self parking.

Does Hotel Xelhua have a pool?

Hotel Xelhua does not have a pool.

Does Hotel Xelhua have a restaurant?

Hotel Xelhua is home to Malik, which features international cuisine, light fare, and brunch.

Does Hotel Xelhua have a spa?

There are no spa services available at this hotel.

How close is Hotel Xelhua to downtown San Pedro Cholula?

Hotel Xelhua is 0.2 mi away from San Pedro Cholula.

Hotel Xelhua Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 147 out of 325 reviews
Rating 8 - Good. 88 out of 325 reviews
Rating 6 - Okay. 50 out of 325 reviews
Rating 4 - Poor. 26 out of 325 reviews
Rating 2 - Terrible. 14 out of 325 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alejandro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mejor hotel no se puede pedir, la vista que se tiene a la pirámide es inigualable, está a una cuadra de esta y a 2 del centro de Cholula, muchos restaurantes están alrededor y el mercadito a 4 cuadras, definitivamente volveríamos a hospedarnos en este hotel.
Stayed 2 nights in Mar 2025

10/10 Excellent

marion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very surprised to have to pay cash for room stay did not accept credit card. Should have at least warned us ahead. Coffee would have been nice as well.
Stayed 6 nights in Jan 2025

10/10 Excellent

Gabriela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super amicable and attentive. The hotel was very picturesque and super clean. It has a covered parking, súper accesible.
Stayed 3 nights in Jan 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At the heart of the action in the beautiful city of Cholula - they have onsite secure parking and the rooms were spacious and clean
Stayed 1 night in Jan 2025

8/10 Good

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was well maintained, staff very friendly and helpful. Easy to find.
Stayed 1 night in Jan 2025

8/10 Good

Diego

Stayed 2 nights in Oct 2024

8/10 Good

Alberto Herrera

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Armando

Traveled with family
Liked: Staff & service
La bañera estaba sucio y el papel de baño era muy pequeño tampoco tenía aire centrado.
Stayed 1 night in Jun 2024

6/10 Okay

Luis

Traveled with partner
Liked: Staff & service
Bed very uncomfortable
Stayed 1 night in Apr 2024

6/10 Okay

CARLOS

Traveled with family and small children
It was okay but lacked a lot things. Too many to list.
Stayed 2 nights in Mar 2024

4/10 Poor

Eleacin

Stayed 1 night in May 2024

10/10 Excellent

Jose

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Close to the center
Stayed 1 night in Apr 2024

10/10 Excellent

Martha, Richmond

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, front desk very helpful
Stayed 1 night in Mar 2024

10/10 Excellent

DULCE, SHERMAN OAKS

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff are very nice and helpful. Great Location
Stayed 4 nights in Feb 2024

2/10 Terrible

James

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The wifi is almost useless. I asked multiple times, There are plenty of hotspots, but no r of them work. The bed is super hard and lumpy. We had to leave the water running for 10 minutes to get hot water. Almost couldn't take a shower. When we got ready in the morning, after walking around the room for a few minutes, my feet were almost black from walking on the floor. When I wiped them off with a wet towel, it turned the towel black. It was very noisy from a loud bar on the roof and another across the street. This was a horrible experience. We were supposed to be there 2 days, we left after just 1 day and found another hotel. Never again!!
Stayed 2 nights in Jan 2024

10/10 Excellent

Mariela, Franklin Park

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Margarita, Alvaro Obregón

Liked: Cleanliness, staff & service, property conditions & facilities
Ir is not so bad, but it doesn’t quite match the price. It’s a bit noisy and they didn’t take credit cards, that sort of ruined it. No coffee in the room. Otherwise it’s ok.
Stayed 1 night in Nov 2023

8/10 Good

Katharine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room with a view of the pyramid in Cholula, easy walking to Cholula zocalo and pyramid, restaurants, etc... The room did get a little warm without air conditioning and strong sun during the day.
Stayed 3 nights in Apr 2023

8/10 Good

Oriana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

8/10 Good

Heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alejandro was very helpful. We enjoyed our stay.
Stayed 2 nights in Jan 2023

10/10 Excellent

Gabriela

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vista de mi suite

Un lugar muy bonito , limpio y el servicio. Excelente
Stayed 1 night in Jan 2023

4/10 Poor

Rosa

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The room and bathroom was very old, super noisy and the bathroom didn't have an outlet. The room was super cold that we weren't able to sleep. You have to pay for the breakfast and wasn't good at all. The hotel has a good location and the staff was friendly.
Stayed 1 night in Jan 2023

10/10 Excellent

marisol

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cannot pay with a credit card

This hotel is in an excellent location. Staff are very friendly and the hotel is very clean. I was just very disappointed that they don’t take credit cards as a form of payment and as a tourist you only carry around a limited amount of cash.
Stayed 1 night in Dec 2022

10/10 Excellent

Violeta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location

10/10 Excellent

Mariam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy check-in. Clean and cozy room. Really close to turistic attractions.
Stayed 1 night in Nov 2022