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Hotel Crystal & Residence

4.0 star property
4-star beach hotel with scuba diving

Choose dates to view prices

Photo gallery for Hotel Crystal & Residence

A beach with clear turquoise water, a sandy shore, and a mountainous backdrop.
A bar area with wooden cabinets and a counter displaying various bottles and glasses.
A hotel lobby with a reception desk, a ceiling fan, and a glass display case with items.
A hotel with a terrace featuring white umbrellas and potted plants.
A hotel with a sign reading "Crystal Hotel & Residence" and multiple units with awnings.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
Via Cairoli, 15, Portoferraio, LI, 57037
  • Place, Spiaggia delle Ghiaie
    ‪2 min walk‬
  • Place, Portoferraio Port
    ‪3 min walk‬
  • Place, Capo Bianco Beach
    ‪16 min walk‬
  • Airport, Portoferraio (EBA-Marina Di Campo)
    ‪30 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, desk, blackout drapes

Standard Double Room

  • 129 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Classic Double or Twin Room, Balcony

A hotel room with a bed, a desk with a chair, a mirror, and a small table with a vase of flowers.

Classic Double or Twin Room, Balcony

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, blackout drapes

Superior Room

  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Triple Room

Superior Triple Room | Minibar, in-room safe, desk, blackout drapes

Superior Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

About the neighborhood

Portoferraio

In Portoferraio .Your stay at this hotel will put you steps from Spiaggia delle Ghiaie and a 5-minute walk from Portoferraio Port. Also, Cala dei frati is within half a mile (1 km) and Forte Falcone is within 2 miles (3 km).

What's nearby

  • Spiaggia delle Ghiaie - 2 min walk - 0.1 miles
  • Portoferraio Port - 3 min walk - 0.2 miles
  • The Napoleonic Residences National Museum - 11 min walk - 0.6 miles
  • Palazzina dei Mulini - 14 min walk - 0.8 miles
  • Capo Bianco Beach - 16 min walk - 0.9 miles

Getting around

  • Galileo Galilei Airport (PSA) - 173 min drive

Restaurants

  • ‪Cafe Del Mar - ‬9 min walk
  • ‪Da Michele - ‬6 min walk
  • ‪Terzo Tempo Bar - ‬9 min walk
  • ‪Bar Massimo - ‬9 min walk
  • ‪Caffè Roma - ‬11 min walk

About this property

Hotel Crystal & Residence

4-star beach hotel with scuba diving
Unwind on the private beach, located just 60 meters away. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers.

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Self parking is free.

This 4-star Portoferraio hotel is smoke free.

  • 1 building
  • 23 guestrooms or units
  • 3 levels
  • Built in 1985
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Crystal & Residence offers 23 air-conditioned accommodations with minibars and safes. Televisions come with premium satellite channels and pay movies. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

This Portoferraio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Similar properties

Private beach nearby, free beach shuttle
Park Hotel Napoleone
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  • Pool
  • Pet friendly
  • Parking included
  • Restaurant
3.8 out of 5, Good, 141 reviews
$78 nightly
The price is $86
Jul 2 - Jul 3
Total with taxes and fees
Park Hotel Napoleone

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 10 per day)
  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 10:30 AM for a fee: EUR 10 to 15 for adults and EUR 10 to 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Scuba diving

Accessibility

  • No elevator

Room amenities

Entertainment

  • Pay movies
  • TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 10 to 15 for adults, and EUR 10 to 15 for children
  • Nearby parking fee: EUR 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number IT049014A1LJMVXL9F

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Crystal Portoferraio
Hotel Crystal Portoferraio
Hotel Crystal Residence
Crystal & Portoferraio
Hotel Crystal & Residence Hotel
Hotel Crystal & Residence Portoferraio
Hotel Crystal & Residence Hotel Portoferraio

Frequently asked questions

How close is Hotel Crystal & Residence to the airport?

Hotel Crystal & Residence is 9.1 mi (29-min drive) away from the Marina Di Campo Airport (EBA) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Crystal & Residence?

As of Jul 1, 2026, prices found for a 1-night stay for 2 adults at Hotel Crystal & Residence on Jul 15, 2026 start from $251, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Crystal & Residence have an airport shuttle?

Airport shuttle services are not available at Hotel Crystal & Residence.

How close is Hotel Crystal & Residence to the beach?

This hotel is a short 3-minute walk from Spiaggia delle Ghiaie and 6-minute walk from Cala dei frati. Don't forget your sunscreen!

Does Hotel Crystal & Residence offer free breakfast?

Free breakfast isn’t offered at Hotel Crystal & Residence, but full breakfast is offered for a fee of between EUR 10 and 15 for adults, EUR 10 and 15 for children. It's available every day from 7:30 AM to 10:30 AM.

Is there a casino at Hotel Crystal & Residence?

No, there is no casino at this hotel.

What time is check-in at Hotel Crystal & Residence?

Check-in begins at 2 PM.

Is there free parking at Hotel Crystal & Residence?

This hotel offers free self parking.

Does Hotel Crystal & Residence have a pool?

Hotel Crystal & Residence does not have a pool.

Does Hotel Crystal & Residence have a restaurant?

Hotel Crystal & Residence is home to Le Sirene, which features Mediterranean cuisine and a beachfront location.

Does Hotel Crystal & Residence have a spa?

There are no spa services available at this hotel.

How close is Hotel Crystal & Residence to downtown Portoferraio?

Hotel Crystal & Residence is 0.4 mi away from Portoferraio.

Hotel Crystal & Residence Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 7 out of 41 reviews
Rating 8 - Good. 19 out of 41 reviews
Rating 6 - Okay. 12 out of 41 reviews
Rating 4 - Poor. 2 out of 41 reviews
Rating 2 - Terrible. 1 out of 41 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Maeli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, welcoming staff, great view of the beach
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
We had a room on the top floor with a private balcony overlooking the Mediterranean. All of the rooms are only accessible from exterior stairs following the hill. The top floor room was very nice but quite a long haul with a heavy suitcase. It is not for the faint of heart.
Stayed 1 night in Oct 2023
Verified

8/10 Good

ALEXANDRE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel bien situé non loin de l’arrivée du ferry, et proche de la plage de galets. Accueil aimable et chambre confortable. Bon petit déjeuner disponible pour 10€. Mieux vaut voyager léger pour monter sa valise, en l’absence d’ascenseur.
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Tutto nella normalità
Stayed 3 nights in Jun 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima la vicinanza alla spiaggia. Buona la posizione rispetto al centro storico e al porto.
Stayed 1 night in Aug 2019
Verified

8/10 Good

giovanni

Liked: Cleanliness, staff & service, room comfort
Hotel comodo per il centro. Buona colazione e wifi ok
Stayed 2 nights in Apr 2019
Verified

8/10 Good

SANTIAGO

Limpio y bien ubicado

Buen hotel, limpio, frente a la playa, decoracion algo anticuada
Stayed 4 nights in Jul 2018
Verified

6/10 Okay

Nany

Liked: Staff & service
Hotel con muy buena ubicación, muy cerca de la playa y del puerto Tiene aparcamiento privado gratuito
Stayed 5 nights in Jun 2018
Verified

8/10 Good

giovanni

Liked: Cleanliness, staff & service, room comfort

hotel ok

Hotel sul mare, camere confortevoli, ma un po' da risistemare. ottimo e utile il parcheggio privato gratuito. Comodissimo per il centro. Wifi OK. Disponibilità ad anticipare la colazione, buona e abbondante
Stayed 2 nights in May 2018
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Un 4 stelle che dimostra l'eta'

Gli interni hanno bisogno di una rinfrescata, le stanze sono pulite ma i bagni sono veramente da rifare presentano lavandini con crepe, personale disponibile.
Verified

8/10 Good

Ola Eklöf Göteborg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra hjälpsam personal... Ok frukost. Nära färjan samt ett en liten strand.
Stayed 2 nights in Oct 2017
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Vreemde douche

Het hotel lag gunstig ten opzichte van het centrum en dicht bij de ferry. Er was op 50 meter afstand een afgesloten privé parkeerterrein zonder extra kosten. Tijdens ons verblijf viel de wifi op de kamers op zaterdagavond uit en deze zou pas maandag gerepareerd worden, in de lobby was hij wel beschikbaar. De badkamer was klein en er was een soort vouwdouche, wanneer er een douchecabine op die plaats zou zijn, zou je geen gebruik kunnen maken van het toilet. Wellicht was het handiger geweest als er een douchegordijn geweest zou zijn, omdat de "vouwdouche" niet echt stabiel was.
Stayed 3 nights in Sep 2017
Verified

10/10 Excellent

Ina Hopland

Liked: Cleanliness, staff & service, room comfort

Slitt, men bra!!

Litt gammelt hotell, men utrolig bra service! Vi hadde en stor leilighet med balkong. Sengen har nok sett sine bedre dager, men ellers helt Ok standard. Inkludert i prisen var både solsenger på stranda og gratis guidet tur med kajakk og snorkling! Gledelig overraskelse :) Bra plassering nær stranda, og kort vei til gamlebyen. Kommer gjerne tilbake.
Stayed 4 nights in Aug 2017
Verified

8/10 Good

Martin

Liked: Cleanliness, staff & service, room comfort

Bra men inte bäst!

Ett bra och trevligt hotell nära strand, centrum och hamnområde. Sakar pool och bar med allmän uteplats, vilket drar ner helhetsintrycket enligt oss. I övrigt bra personal, rent och helt ok frukost.
Stayed 5 nights in Jul 2017
Verified

6/10 Okay

Verified traveler

Disliked: Room comfort
Hotel gradevole camera molto piccola e spartana. Personale nel complesso disponibile.
Stayed 3 nights in Jun 2017
Verified

10/10 Excellent

André

Liked: Cleanliness, staff & service, room comfort

Hôtel grandement conseillé

Nous avons été très bien accueillis dans cet hôtel, la directrice parle bien français ce qui est assez rare en Italie et tout le personnel est très aimable.Portoferraio est une petite ville très jolie, la promenade sur le port est magnifique et bien sûr les passionnés d'histoire napoléonienne seront servis avec la visite des deux maisons où a vécu l'empereur. Attention service des bus de ville déplorable!
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Citynähe, Parkplatz, man kann alles gut erreichen,

Frühstück war gut und sehr ausreichend. Zimmerservice und Rezeption war gut. Verständigung auf Englisch war sehr gut. Alle Wünsche wurden, wenn machbar, erfüllt.
Verified

6/10 Okay

Luigi

Disliked: Property conditions & facilities, room comfort

Hotel così e così

La struttura potrebbe fornire un servizio migliore se migliorasse i bagni dove è quasi impossibile farsi una doccia
Verified

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay at hotel crystal the staff were very helpful the hotel is in a really good position close to the port and beach and also in a quiet position .
Verified

2/10 Terrible

Cinzia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

La beffa della colazione a km 0

Personale scortese e molto trasandato, non idoneo a gestire una reception di un hotel che paventa 4 stelle: a causa di un mio errore ero consapevole che avrei potuto pagare una tariffa maggiorata...non sono stata accolta ma aggredita per questa differenza. Inoltre: no ascensore; no senza piatto doccia; doppia tenda strappata; biancheria pessima; alle 8:30 la colazione non serviva più pane fresco: sala semivuota. Il top? Cestino con sole mele etichettate VAL DI NON e un cartello scritto a mano: frutta a km 0. Come vengono assegnate le stelle? Sono perplessa. Viaggio molto in Italia per lavoro: a questa soluzione non possono essere attribuite più di due stelle.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon hotel

Très bon hôtel jouissant d'une situation idéale (5min de l'embarquement du ferry, 3min de la plage et 10min du centre historique et des animations). Le personnel est très sympathique, les chambres grandes et confortables (malgré un petit excès de climatisation). Le buffet pour le petit déjeuner est très bon.
Verified

6/10 Okay

Malcolm

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Tired but clean hotel with pleasant staff. Bathrooms are in need of refurbishment, but functional. Air conditioning worked even in hot weather
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

Bekvämt boende nära stranden

Bekvämt boende nära stranden men kanske inte 4stjärnigt. Lite slitet men trevlig personal. Tråkig frukost men rent och lugnt område, nära staden
Verified

6/10 Okay

Ivana

Liked: Cleanliness, staff & service

fantastico week end

Il mio soggiorno stata ottima la acoglienza dello staff del recivimento anche della colazioni. ci tornerei volentieri a pernottare nel hotel kristal.
Verified

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Non merita assolutamente le 4 stelle.

Aspetti positivi: zona centrale, colazione buona, pulizia buona, personale gentile. Aspetti negativi: camera piccolissima, bagno piccolo e stretto, doccia al centro della stanza, con foro nel pavimento per deflusso acqua, mai visto nella mia esperienza, stanza molto buia con vista su un vicolo. Al mattino piuttosto rumoroso. Arredamento molto datato. Vista su vicolo