2/10 Terrible
Natalie C.
14 jul. 2025
Do not Book! Unprofessional host.
I would rate this place and the property manager a 0 if I could. My party arrived over an hour past check in time and walked into a house that was not cleaned. I spoke to the property manager and he said that would attempt to get in contact with the cleaning company. Cleaning crew did not arrive. I received a text from the property manager stating he could not get ahold of the cleaning crew and would attempt another company. I called the property manager and told him to cancel my reservation as he did not live up to his contract. He refused and stated he would return my cleaning fee and there was a washer and dryer and we could clean the place ourselves. Very unprofessional. Least he could have done was cancel and return all funds. Over and above customer service would have been to pay for a night at a hotel.


Natalie C.
Se hospedó 2 noches en julio de 2025