New Continental Hotel, Sure Hotel Collection by Best Western

3.5 star property
Family-friendly 3.5-star hotel with indoor pool

Choose dates to view prices

Photo gallery for New Continental Hotel, Sure Hotel Collection by Best Western

Exterior
Indoor wedding
1 bedroom, individually decorated, individually furnished, desk
Indoor pool
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service

Explore the area

View in a map
Millbay Road, Plymouth, England, PL1 3LD
  • Hoe Park
    ‪6 min walk‬
  • University of Plymouth
    ‪12 min walk‬
  • National Marine Aquarium
    ‪17 min walk‬

Room options

Standard Room, 1 Twin Bed, Non Smoking

9.8 out of 10
Exceptional
(7 reviews)
  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

Family Room, Multiple Beds, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 291 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Room, 1 Double Bed, Non Smoking

8.4 out of 10
Very good
(29 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 Queen Bed, Non Smoking (Converts to 2 Twin Beds)

8.6 out of 10
Excellent
(4 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

Family Room, Multiple Beds, Non Smoking

7.4 out of 10
Good
(8 reviews)
  • 291 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Family Room, Multiple Beds, Non Smoking (with Sofabed)

  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

Standard Room, Multiple Beds, Non Smoking, Connecting Rooms

8.0 out of 10
Very good
(2 reviews)
  • 388 sq ft
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

Standard Room, 2 Twin Beds, Non Smoking

8.0 out of 10
Very good
(9 reviews)
  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Double Bed, Non Smoking, Jetted Tub (Four Poster Bed)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Twin Beds, Non Smoking (Small Room)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Double Bed, Non Smoking (Small Room)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Twin Bed, Non Smoking (Small Room)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 1
  • 1 Twin Bed

Family Room with Sofa Bed

  • Sleeps 4

Deluxe Room with Whirlpool Bath

  • Sleeps 2

Small Single Room

  • Sleeps 1

Small Double Room

  • Sleeps 2

Small Twin Room

  • Sleeps 2

Connecting Room

  • Sleeps 5

Standard Twin Room

  • Sleeps 2

Standard Family Room

  • Sleeps 3

Standard Room, 1 Double Bed, Non Smoking, Jetted Tub (Four Poster Bed)

  • Sleeps 2

Standard Single Room

  • Sleeps 1

Standard Double Room

  • Sleeps 2

Family Room

  • Sleeps 4

About the neighborhood

Plymouth

Heart of Plymouth.You'll be steps from Plymouth Pavilions and within a 10-minute walk of Theatre Royal, Plymouth. Hoe Park and Bowling Green are also within half a mile (1 km).

What's nearby

  • Plymouth Pavilions - 2 min walk - 0.1 miles
  • Theatre Royal, Plymouth - 5 min walk - 0.3 miles
  • Hoe Park - 6 min walk - 0.4 miles
  • University of Plymouth - 12 min walk - 0.7 miles
  • National Marine Aquarium - 17 min walk - 0.9 miles

Getting around

  • Plymouth Station - 16 min walk

Restaurants

  • ‪The Union Rooms - ‬2 min walk
  • ‪Burger King - ‬6 min walk
  • ‪The Bank - ‬5 min walk
  • ‪Walkabout Inn - ‬3 min walk
  • ‪KFC - ‬5 min walk

About this property

New Continental Hotel, Sure Hotel Collection by Best Western

Family-friendly 3.5-star hotel with indoor pool
New Continental Hotel, Sure Hotel Collection by Best Western offers its guests a children's pool, an indoor pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 3025 square feet (281 square meters) and includes conference space. The family-friendly New Continental Hotel, Sure Hotel Collection by Best Western also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Plymouth hotel.

  • 99 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 3025 sq ft of conference space
  • 281 sq m of conference space
  • Built in 1886
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
New Continental Hotel, Sure Hotel Collection by Best Western offers 99 accommodations with hair dryers and irons/ironing boards. These individually decorated and furnished accommodations include desks. Flat-screen televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English

Similar properties

Property amenities

Family friendly

  • Children's pool
  • High chair
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 7 per day)
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 15 for adults and GBP 8 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service

More

  • Desk
  • Dryer
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
This property will place a credit card authorization upon check-in.
Guests paying in cash must provide a valid photo ID at check-in.

Renovations and closures

The following facilities or services will be unavailable from July 13 2025 to July 19 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 15.00 for adults and GBP 8 for children
  • Self parking fee: GBP 7 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Guests with mobility issues should contact this property in advance.

Property is also known as

New Continental Hotel Plymouth
New Continental Plymouth
New Continental Hotel Torquay
New Continental Torquay
The New Continental Hotel
New Continental Hotel Sure Hotel Collection by Best Western

Frequently asked questions

How close is New Continental Hotel, Sure Hotel Collection by Best Western to the airport?

New Continental Hotel, Sure Hotel Collection by Best Western is 1,103.8 mi (1096-min drive) away from the Parma Airport (PMF) airport, the closest popular airport to the property.

Does New Continental Hotel, Sure Hotel Collection by Best Western have an airport shuttle?

Airport shuttle services are not available at New Continental Hotel, Sure Hotel Collection by Best Western.

How close is New Continental Hotel, Sure Hotel Collection by Best Western to the beach?

This hotel is 4.9 mi (21-min drive) from Jennycliff Beach and 5.2 mi (22-min drive) from Batten Bay Beach. Don't forget your sunscreen!

Does New Continental Hotel, Sure Hotel Collection by Best Western offer free breakfast?

Free breakfast isn’t provided at New Continental Hotel, Sure Hotel Collection by Best Western, but full breakfast is offered for a fee of GBP 15.00 for adults and GBP 8 for children. It's available every day from 7 AM to 10 AM.

Is there a casino at New Continental Hotel, Sure Hotel Collection by Best Western?

No, there is no casino at this hotel.

What time is check-in at New Continental Hotel, Sure Hotel Collection by Best Western?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at New Continental Hotel, Sure Hotel Collection by Best Western?

Free parking is not available at this hotel. Self parking is available for GBP 7 per day.

Does New Continental Hotel, Sure Hotel Collection by Best Western have a pool?

New Continental Hotel, Sure Hotel Collection by Best Western features an indoor pool and a children's pool. The pool will be unavailable from July 13 2025 to July 19 2025 (dates subject to change).

Does New Continental Hotel, Sure Hotel Collection by Best Western have a restaurant?

New Continental Hotel, Sure Hotel Collection by Best Western is home to Steve's Brasserie, which features British cuisine.

Does New Continental Hotel, Sure Hotel Collection by Best Western have a spa?

There are no spa services available at this hotel.

How close is New Continental Hotel, Sure Hotel Collection by Best Western to downtown Plymouth?

New Continental Hotel, Sure Hotel Collection by Best Western is 0.3 mi away from Plymouth.

New Continental Hotel, Sure Hotel Collection by Best Western Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 475 out of 1002 reviews
Rating 8 - Good. 337 out of 1002 reviews
Rating 6 - Okay. 122 out of 1002 reviews
Rating 4 - Poor. 49 out of 1002 reviews
Rating 2 - Terrible. 19 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Zoe

Traveled with family
Liked: Cleanliness, staff & service
No problems at all. Staff very friendly
Stayed 2 nights in May 2025

10/10 Excellent

Kenzie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was really nice and spacious. Lovely beds, great staff and directions on where to go. Overall, one of the best stays we have had.
Stayed 1 night in May 2025

10/10 Excellent

SUE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great stay!

Great stay in this hotel and was very happy with every aspect. Single room was spacious and clean, with a comfortable bed and lovely shower. Reception staff were friendly and welcoming, as were the breakfast staff. Plenty of choice on the menu for breakfast too. Really central location for the Theatre, Pavilions and shopping too, so ideal. Will definitely stay there again if I visit Plymouth.
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 2 night stay lovely staff made us very welcome ⭐️
Stayed 2 nights in May 2025

10/10 Excellent

H

Stayed 3 nights in Apr 2025

6/10 Okay

Charles

Liked: Cleanliness, staff & service, amenities
Well-priced hotel very centrally located, clean and tidy, comfortable bed, pleasant staff, decent breakfast. Because of where it's situated you get road noise, but if you're a light sleeper it's also very difficult to get much sleep before 2am and after 6am because the floors are so creaky. Any time someone moved around on the floor above, went past my door or up the nearby stairs, I was awake. Unavoidable in an old building like this, but something to bear in mind.
Stayed 1 night in Apr 2025

10/10 Excellent

Jacqui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place to stay

Stayed in the same room, which was great. Weather was brilliant.Great place to get away to.
Stayed 2 nights in Apr 2025

10/10 Excellent

Barington

Stayed 1 night in Apr 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2025

10/10 Excellent

Craig, Seward

Stayed 1 night in Apr 2025

8/10 Good

John

Stayed 1 night in Mar 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Was close to event and dining options being central.
Stayed 2 nights in Mar 2025

8/10 Good

Nicholas

Liked: Cleanliness, staff & service

Good location

Stayed Friday and Saturday night. Good location as visiting Football ground and Pavillions for a concert. However room had a lovely view of a wall! Breakfast excellent in lovely breakfast room. Staff friendly.
Stayed 2 nights in Apr 2025

6/10 Okay

Mark

Liked: Cleanliness
Stayed 3 nights in Mar 2025

6/10 Okay

Terry

Liked: Cleanliness, staff & service
Hotel staff friendly and welcoming Window in my room would not shut fully so chilly on a night blind also broken but room was clean
Stayed 1 night in Apr 2025

8/10 Good

Rose

Liked: Cleanliness, staff & service, room comfort

Perfect location

Perfect location for everything we needed. Lovely friendly staff. Rooms are dated compared to main reception area but pleasant enough. Room could have been cleaner but it wasn’t enough for me to complain about
Stayed 1 night in Mar 2025

8/10 Good

Matthew

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Nicola

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice friendly staff, bit of noise from our room traffic & people,
Stayed 1 night in Mar 2025

6/10 Okay

simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top hotel.

Very welcoming staff and very clean and nice rooms. The eveing meal in Steves Brasserie was amazing as was the breakfasts. Great stay all round and i would definitely stay again.
Stayed 1 night in Mar 2025

4/10 Poor

Leanne

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good.

Lovely stay,friendly staff and comfy room with huge,delicious breakfast.
Stayed 1 night in Mar 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Night

Great staff Fantastic price with swimming pool
Stayed 1 night in Mar 2025

10/10 Excellent

Brian

Liked: Property conditions & facilities
Ease of parking was great as in big city. Room was very comfortable and staff were very helpful and friendly.
Stayed 2 nights in Feb 2025