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New Continental Hotel, Sure Hotel Collection by Best Western

3.5 star property
Family-friendly 3.5-star hotel with indoor pool

Choose dates to view prices

Photo gallery for New Continental Hotel, Sure Hotel Collection by Best Western

Exterior
Fitness facility
Deluxe Room, 1 Double Bed, Non Smoking, Jetted Tub (Four Poster Bed) | Individually decorated, individually furnished, desk, iron/ironing board
Reception
Indoor wedding

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi

Explore the area

View in a map
Millbay Road, Plymouth, England, PL1 3LD
  • Place, Plymouth Pavilions
    ‪2 min walk‬
  • Place, Theatre Royal, Plymouth
    ‪5 min walk‬
  • Place, Hoe Park
    ‪5 min walk‬

Room options

View all photos for Standard Room, Multiple Beds, Non Smoking, Connecting Rooms

Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, Multiple Beds, Non Smoking, Connecting Rooms

8.8 out of 10
Excellent
(3 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, 2 Twin Beds, Non Smoking

8.2 out of 10
Very good
(12 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Room, Multiple Beds, Non Smoking

Individually decorated, individually furnished, desk, iron/ironing board

Family Room, Multiple Beds, Non Smoking

7.4 out of 10
Good
(8 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

8.4 out of 10
Very good
(36 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Room, 1 Queen Bed, Non Smoking (Converts to 2 Twin Beds)

Individually decorated, individually furnished, desk, iron/ironing board

Superior Room, 1 Queen Bed, Non Smoking (Converts to 2 Twin Beds)

9.0 out of 10
Wonderful
(6 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, 1 Twin Bed, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | Individually decorated, individually furnished, desk, iron/ironing board

Family Room, Multiple Beds, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Family Room, Multiple Beds, Non Smoking (with Sofabed)

Individually decorated, individually furnished, desk, iron/ironing board

Family Room, Multiple Beds, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

Standard Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Standard Double Room

Individually decorated, individually furnished, desk, iron/ironing board

Standard Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Standard Single Room

Individually decorated, individually furnished, desk, iron/ironing board

Standard Single Room

  • Sleeps 1
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

Standard Room, 1 Double Bed, Non Smoking (Small Room) | Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking (Small Room)

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 Twin Bed, Non Smoking (Small Room)

Standard Room, 1 Twin Bed, Non Smoking (Small Room) | Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, 1 Twin Bed, Non Smoking (Small Room)

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds, Non Smoking (Small Room)

Standard Room, 2 Twin Beds, Non Smoking (Small Room) | Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, 2 Twin Beds, Non Smoking (Small Room)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Non Smoking, Jetted Tub (Four Poster Bed)

Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking, Jetted Tub (Four Poster Bed)

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Family Room

Individually decorated, individually furnished, desk, iron/ironing board

Standard Family Room

  • Sleeps 3
  • Free WiFi

View all photos for Family Room

Individually decorated, individually furnished, desk, iron/ironing board

Family Room

  • Sleeps 4
  • Free WiFi

View all photos for Family Room with Sofa Bed

Individually decorated, individually furnished, desk, iron/ironing board

Family Room with Sofa Bed

  • Sleeps 4
  • Free WiFi

Deluxe Room with Whirlpool Bath

  • Sleeps 2
  • Free WiFi

View all photos for Connecting Room

Bathroom | Hair dryer, towels

Connecting Room

  • Sleeps 5
  • Free WiFi

Small Single Room

  • Sleeps 1
  • Free WiFi

View all photos for Small Double Room

Individually decorated, individually furnished, desk, iron/ironing board

Small Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Small Twin Room

Individually decorated, individually furnished, desk, iron/ironing board

Small Twin Room

  • Sleeps 2
  • Free WiFi

Standard Room, 1 Double Bed, Non Smoking, Jetted Tub (Four Poster Bed)

  • Sleeps 2
  • Free WiFi

About the neighborhood

Plymouth

Heart of Plymouth.You'll be steps from Plymouth Pavilions and within a 10-minute walk of Theatre Royal, Plymouth. Hoe Park and Bowling Green are also within half a mile (1 km).

What's nearby

  • Plymouth Pavilions - 2 min walk - 0.1 miles
  • Theatre Royal, Plymouth - 5 min walk - 0.3 miles
  • Hoe Park - 5 min walk - 0.3 miles
  • University of Plymouth - 12 min walk - 0.7 miles
  • National Marine Aquarium - 19 min walk - 1.0 mile

Getting around

  • Plymouth Station - 16 min walk

Restaurants

  • ‪The Union Rooms (Wetherspoon) - ‬3 min walk
  • ‪The Bank - ‬5 min walk
  • ‪Burger King - ‬6 min walk
  • ‪Walkabout - ‬3 min walk
  • ‪Plymouth Jollof Kitchen - ‬4 min walk

About this property

New Continental Hotel, Sure Hotel Collection by Best Western

Family-friendly 3.5-star hotel with indoor pool
New Continental Hotel, Sure Hotel Collection by Best Western offers its guests a children's pool, an indoor pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 3025 square feet (281 square meters) and includes conference space. The family-friendly New Continental Hotel, Sure Hotel Collection by Best Western also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Plymouth hotel.

  • 99 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 3025 sq ft of conference space
  • 281 sq m of conference space
  • Built in 1886
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
New Continental Hotel, Sure Hotel Collection by Best Western offers 99 accommodations with hair dryers and irons/ironing boards. These individually decorated and furnished accommodations include desks. Flat-screen televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Children's pool
  • High chair
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 7 per day)
  • Limited onsite self parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 15 for adults and GBP 8 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service

More

  • Desk
  • Dryer
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

This property will place a credit card authorization upon check-in.

Guests paying in cash must provide a valid photo ID at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 15.00 for adults and GBP 8 for children
  • Self parking fee: GBP 7 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Guests with mobility issues should contact this property in advance.

Property is also known as

New Continental Hotel Plymouth

New Continental Plymouth

New Continental Hotel Torquay

New Continental Torquay

The New Continental Hotel

New Continental Hotel Sure Hotel Collection by Best Western

Frequently asked questions

Does New Continental Hotel, Sure Hotel Collection by Best Western have an airport shuttle?

Airport shuttle services are not available at New Continental Hotel, Sure Hotel Collection by Best Western.

How much does it cost to stay at New Continental Hotel, Sure Hotel Collection by Best Western?

As of May 26, 2026, prices found for a 1-night stay for 2 adults at New Continental Hotel, Sure Hotel Collection by Best Western on May 31, 2026 start from $75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How close is New Continental Hotel, Sure Hotel Collection by Best Western to the beach?

This hotel is 4.9 mi (21-min drive) from Jennycliff Beach and 5.2 mi (22-min drive) from Batten Bay Beach. Don't forget your sunscreen!

Does New Continental Hotel, Sure Hotel Collection by Best Western offer free breakfast?

Free breakfast isn’t provided at New Continental Hotel, Sure Hotel Collection by Best Western, but full breakfast is offered for a fee of GBP 15.00 for adults and GBP 8 for children. It's available every day from 7 AM to 10 AM.

Is there a casino at New Continental Hotel, Sure Hotel Collection by Best Western?

No, there is no casino at this hotel.

What time is check-in at New Continental Hotel, Sure Hotel Collection by Best Western?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at New Continental Hotel, Sure Hotel Collection by Best Western?

Free parking is not available at this hotel. Self parking is available for GBP 7 per day.

Does New Continental Hotel, Sure Hotel Collection by Best Western have a pool?

New Continental Hotel, Sure Hotel Collection by Best Western features an indoor pool and a children's pool.

Does New Continental Hotel, Sure Hotel Collection by Best Western have a restaurant?

New Continental Hotel, Sure Hotel Collection by Best Western is home to Steve's Brasserie, which features British cuisine.

Does New Continental Hotel, Sure Hotel Collection by Best Western have a spa?

There are no spa services available at this hotel.

How close is New Continental Hotel, Sure Hotel Collection by Best Western to downtown Plymouth?

New Continental Hotel, Sure Hotel Collection by Best Western is 0.3 mi away from Plymouth.

New Continental Hotel, Sure Hotel Collection by Best Western Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 485 out of 1002 reviews
Rating 8 - Good. 333 out of 1002 reviews
Rating 6 - Okay. 119 out of 1002 reviews
Rating 4 - Poor. 44 out of 1002 reviews
Rating 2 - Terrible. 21 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Valdomiro

Stayed 2 nights in Feb 2026

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, amenities
Lovely stay clean room. Staff very friendly and great lication
Stayed 1 night in Feb 2026

8/10 Good

Dion

Stayed 1 night in Feb 2026

2/10 Terrible

Austin

Stayed 4 nights in Feb 2026

8/10 Good

Mike

Stayed 1 night in Feb 2026

8/10 Good

Theresa

Liked: Cleanliness, amenities
Clean room
Stayed 3 nights in Feb 2026

6/10 Okay

Nigel

Liked: Cleanliness, staff & service
Disliked: Amenities
place is OK for a short stay
Stayed 3 nights in Feb 2026

6/10 Okay

Anthony

Stayed 1 night in Feb 2026

10/10 Excellent

Kevin

Stayed 2 nights in Jan 2026

10/10 Excellent

Michael

Stayed 1 night in Jan 2026

8/10 Good

Gareth

Traveled with group
Liked: Cleanliness, amenities
Wonderful staff on reception who were friendly and flexible with parking, compliments to them to go out their way linked to football timings. Thank you. Good value for a city centre location
Stayed 1 night in Jan 2026

10/10 Excellent

Craig

Stayed 1 night in Jan 2026

8/10 Good

Anna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great central location. Reception was welcoming. The old building is quirky. Clean room. Personally found room, 2nd floor, too hot. Even with radiators off in December. Fantastic powerful shower. Fluffy towels. Plentiful coffee and tea plus biscuits.
Stayed 3 nights in Dec 2025

8/10 Good

Jacqui

Liked: Cleanliness, staff & service, amenities
Some things were great. Staff were very helpful. Especially when l had some bad news. They were very understanding.Only thing that let it down was the condition of the bedding. Saw that the duvet cover was not in good it had splits in three different places. The pillows both of them were very hard. Once outside the room the wear and of the carpets on the stairs not good to look at. Breakfast was lovely. One young lady at breakfast was really helpful. But l will be going back in March.
Stayed 2 nights in Dec 2025

10/10 Excellent

Caroline

Traveled with family
Liked: Cleanliness, staff & service, amenities
I don’t have a bad word to say about the New Continental hotel. From the Welcome to the departure. The rooms are lovely and the staff friendly .. the food at Steve’s Brasserie is fabulous. We stay here every time we visit Plymouth
Stayed 1 night in Nov 2025

8/10 Good

Paula

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and spotless. Staff were very helpful and polite. Breakfast was hot and staff were polite.
Stayed 1 night in Dec 2025

10/10 Excellent

Paul

Stayed 1 night in Sep 2025

8/10 Good

macie

Liked: Cleanliness
Stayed 3 nights in Nov 2025

8/10 Good

Gurdeep

Traveled with partner
Liked: Cleanliness, amenities
I had a great experience at this hotel. The room was lovely, and the lady at the reception was very helpful. The breakfast was delicious and good selection available. The only downfall, disappointed to find that the four poster bed did not have any curtains as shown in their website.
Stayed 1 night in Dec 2025

8/10 Good

Lauren

Stayed 2 nights in Nov 2025

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, staff & service, amenities
Stayed 6 nights in Nov 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service
Disliked: Amenities
Lovely staff and room has been renovated
Stayed 1 night in Nov 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities
The room was spotlessly clean, lovely big bright and airy room . Lovely friendly staff
Stayed 1 night in Nov 2025

8/10 Good

Jon

Stayed 1 night in Oct 2025

8/10 Good

Sally

Stayed 1 night in Nov 2025