4/10 Malo
Emily G.
6 may. 2025
Overall, it was okay. It was a pretty property
Upon arrival, we couldn't get in as the door code was not working. My toddlers had to use the bathroom & were almost in tears waiting to get in the room until I could get a response from the host to get this resolved. After 20-30 minutes and phone calls and messages to the Host and VRBO, we finally got in. I loved the layout of the room & room sizes were good. One room is very small & bed was probably the worst bed any of us had ever laid on. The mattress reminded me of the ones at JCPenny they use to display the comforters. The bed in the master was sufficient. The kitchen was a great size and so was the living area and a nice dining room table. I went to give my kids a bath in the master bath when I noticed mold in the tub. I assume this came from the faucet and I made the host aware with no response. I also noticed I was overcharged for the room so I had to spend hours on the phone with VRBO & the host to find out the issue. It pretty much ate up my whole afternoon and when asked for compensation for all these issues (I feel like even 25 would have been sufficient for not being able to get in the room, the mold and the hours spent on the phone addressing these issues would have shown some compassion) I was told I could leave the property ASAP and be refunded for the remainder of the stay. So be charged for the first night even after all the hours of crap I had to deal with. We left my husbands ipad so the host did allow us to go back in after checkout to get it.
Emily G.
Se hospedó 3 noches en mayo de 2025