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Pullman Phuket Panwa Beach Resort

5.0 star property
5-star beachfront resort near Chalong Bay

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Photo gallery for Pullman Phuket Panwa Beach Resort

Poolside bar
Property video
Deluxe Room, 1 King Bed, Sea View | Beach/ocean view
Deluxe Room, 2 Twin Beds, Sea View | Beach/ocean view
2 bars/lounges, swim-up bar, poolside bar, beach bar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant

Explore the area

View in a map
44/5 Moo 8 Sakdidesh Road, Wichit, Phuket, 83000
  • Place, Cape Panwa
    ‪1 min walk‬
  • Place, Ao Yon Beach
    ‪14 min walk‬
  • Place, Phuket Aquarium
    ‪16 min walk‬
  • Airport, Phuket (HKT-Phuket Intl.)
    ‪49 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Sea View

Deluxe Room, 1 King Bed, Sea View | 1 bedroom, premium bedding, down comforters, memory foam beds

Deluxe Room, 1 King Bed, Sea View

8.8 out of 10
Excellent
(3 reviews)
  • Sea view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, premium bedding, down comforters, memory foam beds

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(9 reviews)
  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Sea View

Deluxe Room, 2 Twin Beds, Sea View | 1 bedroom, premium bedding, down comforters, memory foam beds

Deluxe Room, 2 Twin Beds, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | 1 bedroom, premium bedding, down comforters, memory foam beds

Deluxe Room, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed, Balcony (overlooking Andaman Sea)

Deluxe Suite, 1 King Bed, Balcony (overlooking Andaman Sea) | Beach/ocean view

Deluxe Suite, 1 King Bed, Balcony (overlooking Andaman Sea)

8.0 out of 10
Very good
(2 reviews)
  • Sea view
  • 1238 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 1 Bedroom, Balcony, Garden View

Family Suite, 1 Bedroom, Balcony, Garden View | 1 bedroom, premium bedding, down comforters, memory foam beds

Family Suite, 1 Bedroom, Balcony, Garden View

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 753 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Villa, 1 King Bed, Sea View

Villa, 1 King Bed, Sea View | 1 bedroom, premium bedding, down comforters, memory foam beds

Villa, 1 King Bed, Sea View

  • Sea view
  • 1615 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 King Bed, Garden View

Villa, 1 King Bed, Garden View | 1 bedroom, premium bedding, down comforters, memory foam beds

Villa, 1 King Bed, Garden View

  • Garden view
  • 1615 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Balcony (Family)

Deluxe Room, 1 King Bed with Sofa bed, Balcony (Family) | 1 bedroom, premium bedding, down comforters, memory foam beds

Deluxe Room, 1 King Bed with Sofa bed, Balcony (Family)

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 1 King Bed, Beachfront

Villa, 1 King Bed, Beachfront | 1 bedroom, premium bedding, down comforters, memory foam beds

Villa, 1 King Bed, Beachfront

  • Sea view
  • 1615 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Sea View

Junior Suite, 1 Bedroom, Sea View | 1 bedroom, premium bedding, down comforters, memory foam beds

Junior Suite, 1 Bedroom, Sea View

  • Sea view
  • Sleeps 3
  • 1 Double Bed

About the neighborhood

Wichit

On the beach.Your stay at this Cape Panwa resort places you within 2 miles (3 km) of Phuket Aquarium and Chalong Bay. Also within 9 miles (15 km) are Phuket Weekend Market and Central Phuket.
View more Resorts in WichitOpens in a new window

What's nearby

  • Cape Panwa - 1 min walk - 0.0 miles
  • Cool Spa Phuket - 7 min walk - 0.4 miles
  • Ao Yon Beach - 14 min walk - 0.8 miles
  • Phuket Aquarium - 16 min walk - 0.9 miles
  • Chalong Bay - 19 min walk - 1.0 mile

Getting around

  • Phuket Intl. Airport (HKT) - 62 min drive

Restaurants

  • ‪Tu Bar Sri Panwa - ‬13 min walk
  • ‪Baba Poolclub Phuket Restaurant - ‬19 min walk
  • ‪AKOYA | Star Lounge - ‬19 min walk
  • ‪The Habita, Sri panwa - ‬16 min walk
  • ‪Eat Me Restaurant - ‬6 min walk

About this property

Pullman Phuket Panwa Beach Resort

5-star beachfront resort near Chalong Bay
Sit back and relax on the beach with complimentary cabanas, free beach club on site, and umbrellas. At Pullman Phuket Panwa Beach Resort you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. A computer station is on site and wired Internet is free in public spaces. This luxury resort also offers a children's club, a children's pool, and a 24-hour fitness center.

This 5-star Wichit resort is smoke free.

  • 211 guestrooms or units
  • 4 levels
  • 8 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 3854 sq ft of conference space
  • 358 sq m of conference space
  • Built in 2008
  • Deli
  • Kid's club
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Pullman Phuket Panwa Beach Resort offers 211 air-conditioned accommodations with DVD players and minibars. Rooms open to balconies. Accommodations offer separate sitting areas. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. 49-inch Smart televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

This Wichit resort provides complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Talay Spa has 6 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

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Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Baby toys
  • Babysitting (surcharge)
  • Children's club
  • Children's games
  • Children's pool
  • Children's toys
  • DVD player
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 5 km
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 11:00 AM on weekends; THB 883 for adults and THB 441 for children
  • 2 bars/lounges
  • 2 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Boat and paddles
  • Boat tours
  • Children's club
  • Children's pool
  • Fitness classes
  • Free beach club
  • Full-service spa
  • Kayaking
  • Paddleboard
  • Playground
  • Racquetball/squash
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Steam room
  • TV in common areas
  • Water sports equipment
  • Waterslide
  • Windsurfing
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Front entrance ramp
  • No elevator
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 49-inch smart TV with premium satellite channels
  • DVD player

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Memory foam mattress
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: THB 1000 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 1750.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 2000 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 883 for adults and THB 441 for children
  • Airport shuttle fee: THB 1600 per vehicle (one-way, maximum occupancy 2)
  • Pet fee: THB 1000 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1750.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay, Apple Pay, LINE Pay, and WeChat Pay
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, Eurocard, cash, mobile payments, Alipay, Apple Pay, LINE Pay, and WeChat Pay. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Pool access available from 7 AM to 7 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pullman Phuket Panwa Wichit
Pullman Phuket Panwa Beach Resort Wichit
Radisson Blu Plaza Resort Phuket Panwa Beach Cape Panwa
Radisson Blu Plaza Resort Phuket Panwa Beach Hotel Cape Panwa
Pullman Phuket Panwa Beach Wichit

Frequently asked questions

How close is Pullman Phuket Panwa Beach Resort to the airport?

Pullman Phuket Panwa Beach Resort is 26.6 mi (62-min drive) away from the Phuket Intl. Airport (HKT) airport, the closest popular airport to the property.

How much does it cost to stay at Pullman Phuket Panwa Beach Resort?

As of Mar 5, 2026, prices found for a 1-night stay for 2 adults at Pullman Phuket Panwa Beach Resort on Apr 2, 2026 start from $209, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Pullman Phuket Panwa Beach Resort have an airport shuttle?

Pullman Phuket Panwa Beach Resort offers an airport shuttle 24 hours a day, on request, for a charge of THB 1600 per vehicle, one-way.

How close is Pullman Phuket Panwa Beach Resort to the beach?

This resort is on the beach. Don't forget your sunscreen!

Does Pullman Phuket Panwa Beach Resort offer free breakfast?

Free breakfast isn’t provided at Pullman Phuket Panwa Beach Resort, but buffet breakfast is offered for a fee of THB 883 for adults and THB 441 for children. It's available on weekdays from 6:00 AM to 10:30 AM and weekends from 6:00 AM to 11:00 AM.

Is there a casino at Pullman Phuket Panwa Beach Resort?

No, there is no casino at this resort.

What time is check-in at Pullman Phuket Panwa Beach Resort?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Pullman Phuket Panwa Beach Resort?

Free parking is not available at this resort.

Does Pullman Phuket Panwa Beach Resort have a pool?

Pullman Phuket Panwa Beach Resort features 2 outdoor pools and a children's pool. Guests can enjoy pool access from 7 AM to 7 PM.

Does Pullman Phuket Panwa Beach Resort have a restaurant?

There are 2 onsite restaurants, offering options like international cuisine, ocean views, and al fresco dining.

Does Pullman Phuket Panwa Beach Resort have a spa?

Pamper yourself with a day at Talay Spa, where you can enjoy sports massages, mani/pedis, and body scrubs.

How close is Pullman Phuket Panwa Beach Resort to downtown Wichit?

Pullman Phuket Panwa Beach Resort is 2.9 mi away from Wichit.

Pullman Phuket Panwa Beach Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 382 out of 675 reviews
Rating 8 - Good. 184 out of 675 reviews
Rating 6 - Okay. 61 out of 675 reviews
Rating 4 - Poor. 22 out of 675 reviews
Rating 2 - Terrible. 26 out of 675 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Darwin

Stayed 3 nights in Dec 2025

10/10 Excellent

Mastafa

Stayed 1 night in Nov 2025

10/10 Excellent

JEFFREY

Liked: Staff & service, amenities
Sometimes the road can be busy
Stayed 7 nights in Nov 2025

10/10 Excellent

Mastafa

Stayed 2 nights in Nov 2025

10/10 Excellent

Oeivind

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Nov 2025

10/10 Excellent

Francesca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money for a luxury resort in Phuket. The 2 infinity pools, pool bar and private beach were the highlights. Service and staff was outstanding. The room itself and hotel grounds were well maintained for a 20 year old property but its age did not go unnoticed. It is secluded and quiet, best to rent a car for accessibility to old town and the rest of the island. Plenty of parking on site
Stayed 4 nights in Oct 2025

10/10 Excellent

Edgar

Stayed 6 nights in May 2025

10/10 Excellent

Bonnie

Stayed 1 night in Aug 2025

10/10 Excellent

Kerem-Kaan Cebrail

Stayed 7 nights in Aug 2025

10/10 Excellent

grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kiwis on tour

We are from New Zealsnd,stayed here July 2025. The ocean was calm, stunning, incredible swimming pools, lovely staff, good food. The ocean everywhere else in Phuket is too windy and tough this time of the yea! We loved the resort
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time here too good
Stayed 3 nights in Jul 2025

10/10 Excellent

Menandro, Chatsworth

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel to stay. They offer free beach entertainment (kayak, paddle board etc.) The beach is beautiful and the water calm. Food is great and rooms clean comfortable. Is a little pricey but worth
Stayed 4 nights in Jul 2025

10/10 Excellent

justine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2025

10/10 Excellent

Ceinthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good. Hiwever, in-dining servicing was taking too long
Stayed 2 nights in May 2025

10/10 Excellent

Viviane

Stayed 3 nights in Apr 2025

4/10 Poor

Repinder

Stayed 7 nights in May 2025

10/10 Excellent

gibran

Stayed 2 nights in Apr 2025

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 4 nights in Feb 2025

6/10 Okay

Rawezh

Traveled with partner
Property is just okay. Beach not really swimmable. And I got food poisoning from the lunch Buffett service. Most likely would not stay here again.
Stayed 2 nights in Feb 2025

6/10 Okay

JADE

Traveled with family

Not as Expected

Bedside Light switch, hair dryer not working. Bathroom door cannot close. 1st night the shower drainage is clogged. Sent this list to hotel, they changed the hair dryer and unclogged the shower drainage. Had buffet dinner at hotel, the BBQ meat and prawn is tough, need to ask chef to re-cook fresh. Not much selection at breakfast too.
Stayed 4 nights in Jan 2025

8/10 Good

Chin Hung

Stayed 4 nights in Jan 2025

8/10 Good

Neale

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Overall this hotel was good. The staff were good especially the pool and beach people, they were amazing. The breakfast was also incredible. The main thing that let it down was the overall condition of everything. It’s just very tired in places and in much need of an update. There were bits falling off the bar roof by the pool and lots of things were broken. In our room hardly any of the light switches worked and we didn’t even want to go near the outside tub, it was just a bit grim.
Stayed 5 nights in Jan 2025

2/10 Terrible

evgenia

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
For a 5-star hotel this expensive, this was a truly terrible experience. After two days of traveling, we arrived to find no towels in our room. It took five calls to reception before we got beach towels instead of regular towels. The next day, we were given only one towel for three people, and the day after, just two towels—still not enough for 3 of us. The cleanliness was appalling. Our room had tiny ants crawling everywhere, and the bathtub was not cleaned properly, with hair all around the drain when we checked in. This level of hygiene is unacceptable for any hotel, let alone one at this price point. Customer service was virtually non-existent. Every time I called to order room service, I was told someone would call back, but no one ever did. When I tried to extend our stay while waiting for other accommodations, I called the day before and was told to call back later. The next morning, on the day of check-out, we were suddenly informed that the hotel was fully booked and had to leave immediately, with no prior notice. To extend our stay, I was casually advised to check a well known third party service for availability. This hotel failed on all fronts—cleanliness, service, and communication. As an expensive hotel it was an absolute disappointment. I would never recommend staying here. Spend your money somewhere that values its guests and provides basic services.
Stayed 2 nights in Dec 2024

10/10 Excellent

windy harfiani

Stayed 3 nights in Dec 2024