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Grand Jatra Hotel Pekanbaru

4.5 star property
Family-friendly 4.5-star hotel with 2 outdoor pools

Choose dates to view prices

Photo gallery for Grand Jatra Hotel Pekanbaru

Building design
Interior
Business center
Grand Superior Room | 1 bedroom, minibar, in-room safe, desk
Grand Junior Suite | Living area | 32-inch LCD TV with satellite channels, TV

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Spa
  • Gym
  • 24/7 front desk

Explore the area

Map
Jl. Tengku Zainal Abidin Komplek Mal, Pekanbaru No. 1, Pekanbaru, Riau, 28116
  • Pekan Baru Mall
    ‪1 min walk‬
  • Great Mosque of An-Nur
    ‪10 min walk‬
  • Riau University
    ‪3 min drive‬
  • Pekanbaru (PKU-Sultan Syarif Qasim II Intl.)
    ‪10 min drive‬

Room options

View all photos for Executive Suite

Executive Suite | 1 bedroom, minibar, in-room safe, desk

Executive Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, minibar, in-room safe, desk

Junior Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Deluxe Room

Grand Deluxe Room | 1 bedroom, minibar, in-room safe, desk

Grand Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | 1 bedroom, minibar, in-room safe, desk

Deluxe Triple Room

  • 420 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Grand Superior Room

Grand Superior Room | 1 bedroom, minibar, in-room safe, desk

Grand Superior Room

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room | 1 bedroom, minibar, in-room safe, desk

Family Room

  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Grand Junior Suite

Grand Junior Suite | Living area | 32-inch LCD TV with satellite channels, TV

Grand Junior Suite

  • 592 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Executive Suite

Grand Executive Suite | City view

Grand Executive Suite

  • 646 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Pekanbaru

Central Pekanbaru getaway .You'll be steps from Pekan Baru Mall and within a 15-minute walk of Great Mosque of An-Nur. Ciputra Seraya Mall and Riau University are also within 3 miles (5 km).

What's nearby

  • Pekan Baru Mall - 1 min walk - 0.0 miles
  • Great Mosque of An-Nur - 10 min walk - 0.6 miles
  • Riau Cultural Park - 15 min walk - 0.8 miles
  • Riau University - 3 min drive - 1.9 miles
  • SKA Mall - 6 min drive - 3.5 miles

Getting around

  • Pekanbaru (PKU-Sultan Syarif Qasim II Intl.) - 21 min drive

Restaurants

  • ‪Vanhollano Bakery - ‬1 min walk
  • ‪Sate Bundo Kanduang Pekanbaru - ‬4 min walk
  • ‪Kimteng Coffee - ‬2 min walk
  • ‪Restaurant Anom - ‬3 min walk
  • ‪RM Kota Buana - ‬6 min walk

About this property

Grand Jatra Hotel Pekanbaru

Family-friendly 4.5-star hotel with 2 outdoor pools
Grand Jatra Hotel Pekanbaru offers its guests a full-service spa, 2 outdoor swimming pools, a sauna, and a fitness center. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and a meeting room. A children's pool, spa services, and tour/ticket assistance are also featured at the luxury Grand Jatra Hotel Pekanbaru. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4.5-star Pekanbaru hotel is smoke free.

  • 200 guestrooms or units
  • 9 levels
  • 3 dining venues
  • 2 bars or lounges
  • Childcare (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Elevator
  • No smoking on site
  • 1 conference room
  • Swim-up bar
Grand Jatra Hotel Pekanbaru offers 200 air-conditioned accommodations with minibars and safes. 32-inch LCD televisions come with satellite channels. Bathrooms include showers, hair dryers, and toothbrushes and toothpaste.

This Pekanbaru hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Club Arena Spa. Services include massages and body scrubs. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Languages

English, Indonesian

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Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free babysitting
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A swim-up bar

Things to do

  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (79 inch wide door)

Room amenities

Entertainment

  • 32-inch LCD TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Jatra Hotel Pekanbaru

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 1 year old and younger stay free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 300000 per vehicle (one-way, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Jatra
Grand Jatra Hotel
Grand Jatra Hotel Pekanbaru
Grand Jatra Pekanbaru
Hotel Jatra
Jatra Hotel
Jatra Pekanbaru Pekanbaru
Grand Jatra Hotel Pekanbaru Hotel
Grand Jatra Hotel Pekanbaru Pekanbaru
Grand Jatra Hotel Pekanbaru Hotel Pekanbaru

Frequently asked questions

How close is Grand Jatra Hotel Pekanbaru to the airport?

Grand Jatra Hotel Pekanbaru is 5.2 mi (21-min drive) away from the Pekanbaru (PKU-Sultan Syarif Qasim II Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Grand Jatra Hotel Pekanbaru?

As of Jun 21, 2025, prices found for a 1-night stay for 2 adults at Grand Jatra Hotel Pekanbaru on Jul 1, 2025 start from $39.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Grand Jatra Hotel Pekanbaru have an airport shuttle?

Grand Jatra Hotel Pekanbaru offers an airport shuttle 24 hours a day, for a charge of IDR 300000 per vehicle, one-way.

Does Grand Jatra Hotel Pekanbaru offer free breakfast?

Grand Jatra Hotel Pekanbaru does not offer free breakfast.

Is there a casino at Grand Jatra Hotel Pekanbaru?

No, there is no casino at this hotel.

What time is check-in at Grand Jatra Hotel Pekanbaru?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at Grand Jatra Hotel Pekanbaru?

This hotel offers free self parking.

Does Grand Jatra Hotel Pekanbaru have a pool?

Grand Jatra Hotel Pekanbaru features 2 outdoor pools and a children's pool.

Does Grand Jatra Hotel Pekanbaru have a restaurant?

There are 3 onsite restaurants, offering options like Asian cuisine, pool views, and a poolside location.

Does Grand Jatra Hotel Pekanbaru have a spa?

Pamper yourself with a day at Club Arena Spa, where you can enjoy body scrubs, Ayurvedic treatments, and massages.

How close is Grand Jatra Hotel Pekanbaru to downtown Pekanbaru?

Grand Jatra Hotel Pekanbaru is 1.7 mi away from Pekanbaru.

Grand Jatra Hotel Pekanbaru Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 12 out of 48 reviews
Rating 8 - Good. 19 out of 48 reviews
Rating 6 - Okay. 9 out of 48 reviews
Rating 4 - Poor. 5 out of 48 reviews
Rating 2 - Terrible. 3 out of 48 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

DENI

Stayed 2 nights in Dec 2023

4/10 Poor

Chang Ming, Carey

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
My toilet was flooded with water. Drainage was stuck
Stayed 4 nights in Sep 2022

6/10 Okay

Stephen

Stayed 7 nights in Sep 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2019

10/10 Excellent

Zulfa

Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
No issues with it only room service order for a plate of buffalo ribs that was rubbery gamey till i couldn't chew it up that was a failure by the kitchen chef. Front desk was superb and beautiful Ayu was mesmerising and gorgeous throughout.
Stayed 4 nights in Jun 2019

10/10 Excellent

KU MOHD HAZIZAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Room is Ok but need to repair basin because clog evertime using..Overall service is Ok and recommend to my friend.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Conveniently located

Hotel is connected to Pekan Baru Mall. Staff are friendly and attentive.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
The location is very convenient
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Feb 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
not prefer this hotel
Stayed 4 nights in Feb 2019

8/10 Good

Ho Riyadi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Nandprasad, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall stay - I enjoyed

Good and near to amenities.
Stayed 1 night in Aug 2018

4/10 Poor

TAN

Liked: Staff & service
Disliked: Cleanliness

Won't be staying here ever again

The bed and towels are stained and the hotel itself is not really well maintained, lucky I brought my own towel, also, the toilet constantly has this urine smell, the tap water is brownish as well and it usually clogs up.
Stayed 1 night in Jun 2018

10/10 Excellent

Rama Murthy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay..Convenient location

Convenient location...attached to mall Lots of eateries and night life Have in house spa and gym and swimming pool

6/10 Okay

KYAW

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2018

8/10 Good

Thian Chye

Liked: Staff & service
Stayed 1 night in Aug 2017

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
Nice lobby but poor condition at the rooms. Need to upkeep the toilet.
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveler

Liked: Staff & service, room comfort

Reliable hotel, comfortable stay

The hotel was very comfortable if a little dated. Staff were friendly enough. Convenient that it has direct access to the large mall next door.

8/10 Good

Jan Sandvig

Liked: Cleanliness

OK business hotel

Stayed three nights for business. Fine clean rooms and excellent wifi connection. A somehow pricey restaurant.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel next to shopping complex

Nice hotel to stay for short trip . Average most of the categories - cleaness, food and beverage, nice room, and next to the pekan baru mall

8/10 Good

GOH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and easy access to food

Good for a short business trip

8/10 Good

Hamdan, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended hotel in Pekan Baru.

Good location. Side by side with a shopping centre. Plenty oh shops nearby too.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

It a nice pleasant stay, clean room.