4/10 Poor
David
Nov 26, 2019
Misrepresentation esentation
I booked a superior room with city view. My room had no view as it had no window.
My booking included breakfast but they tried to charge 100 baht for rice.
I couldn't check my booking because the hotel WiFi didn't work in the room and only periodically in the lobby.
Also on the website it said it was connected to a shopping centre. It was next door to a 7eleven. This is a disgraceful misrepresentation.
The staff were not particularly helpful.
It would have been nice on check out if they had asked if I needed a taxi. Or was I going to the bus station.
The hotel was not exactly bad but it was not as described on the hotels.com booking site.
I just wish hotels wouldn't mislead guests at the time of booking.
David
Stayed 2 nights in Nov 2019