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Sortis Hotel, Spa & Casino, Autograph Collection by Marriott

4.5 star property
4.5-star luxury hotel near Albrook Shopping Mall

Choose dates to view prices

Photo gallery for Sortis Hotel, Spa & Casino, Autograph Collection by Marriott

Property amenity
Suite, 2 Bedrooms, City View | In-room safe, desk, laptop workspace, blackout drapes
Meeting facility
Outdoor pool, sun loungers
Breakfast, lunch, dinner served; international cuisine

Popular amenities

  • Bar
  • Parking available

Explore the area

Map
56 y 57 East Street, Obarrio, Bella Vista, Panama City, Panama
  • Via Espana
    ‪10 min walk‬
  • Avenida Balboa
    ‪13 min walk‬
  • Multiplaza Pacific Mall
    ‪15 min walk‬
  • Panama City (PTY-Tocumen Intl.)
    ‪18 min drive‬

Room options

View all photos for Deluxe Room, 1 Double Bed, City View

Deluxe Room, 1 Double Bed, City View | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 Double Bed, City View

  • 474 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed, City View

9.8 out of 10
Exceptional
(7 reviews)
  • 474 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 2 Double Beds

9.4 out of 10
Exceptional
(21 reviews)
  • 474 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, City View

8.6 out of 10
Excellent
(4 reviews)
  • 1033 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed, City View

Studio, 1 King Bed, City View | In-room safe, desk, laptop workspace, blackout drapes

Studio, 1 King Bed, City View

  • 990 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms, City View

Apartment, 2 Bedrooms, City View | Living room | 46-inch LCD TV with cable channels, TV, iPod dock

Apartment, 2 Bedrooms, City View

  • 1981 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, City View

Suite, 2 Bedrooms, City View | Living room | 46-inch LCD TV with cable channels, TV, iPod dock

Suite, 2 Bedrooms, City View

  • 1432 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(47 reviews)
  • 474 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Panama City

Heart of Panama City.Within a 15-minute walk of this Bella Vista hotel, you'll find Via Espana and Avenida Balboa. Bingo 90 and Soho City Center are also within half a mile (1 km).

What's nearby

  • Via Espana - 10 min walk - 0.5 miles
  • Avenida Balboa - 13 min walk - 0.7 miles
  • Multiplaza Pacific Mall - 15 min walk - 0.8 miles
  • Cinta Costera - 19 min walk - 1.0 mile
  • Albrook Shopping Mall - 5 min drive - 3.1 miles

Getting around

  • Vía Argentina - 5 min walk
  • Panama City Passenger Station - 16 min drive
  • Tocumen Intl. Airport (PTY) - 16 min drive

Restaurants

  • ‪Pizzería Napoli - ‬3 min walk
  • ‪Fonda Mamá Gallina Obarrio - ‬3 min walk
  • ‪Churrería Manolo - ‬2 min walk
  • ‪The Wallace - ‬4 min walk
  • ‪Slabon Café Bistro - ‬3 min walk

About this property

Sortis Hotel, Spa & Casino, Autograph Collection by Marriott

4.5-star luxury hotel near Albrook Shopping Mall
Sortis Hotel, Spa & Casino, Autograph Collection by Marriott offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and 25 meeting rooms are available. Event space at this hotel measures 14155 square feet (1315 square meters) and includes a conference center. A casino, a fitness center, and spa services are also featured at the luxury Sortis Hotel, Spa & Casino, Autograph Collection by Marriott. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4.5-star Panama City hotel is smoke free.

  • 1 building
  • 391 guestrooms or units
  • 22 levels
  • 14155 sq ft of conference space
  • 1315 sq m of conference space
  • Built in 2014
  • Casino
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Sortis Hotel, Spa & Casino, Autograph Collection by Marriott offers 391 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. 46-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Panama City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Sortis Spa has 10 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including Ayurvedic.

Languages

English, Spanish

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Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Secured, covered self parking on site (USD 10 per day)
  • Secured, covered valet parking on site (USD 10 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 20 to 30 for adults and USD 20 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Private picnics

Things to do

  • 30 gaming tables
  • 80 slot machines
  • Billiards/pool table
  • Bingo
  • Casino (4,306 square feet of space)
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 46-inch LCD TV with cable channels
  • iPod dock

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20.00 to 30.00 for adults, and USD 20 to 30 for children
  • Airport shuttle fee: USD 50 per person (one-way)
  • Airport shuttle fee per child: USD 30 (one-way), (from 1 to 10 years old)
  • Covered self parking fee: USD 10 per day
  • Covered valet parking fee: USD 10 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Up to 10 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Sortis Hotel Spa Casino Autograph Collection Panama City
Sortis Hotel Spa Casino Autograph Collection
Sortis Spa Casino Autograph Collection Panama City
Sortis Hotel Spa Casino Autograph Collection Panama City
Sortis Spa Casino Autograph Collection Panama City
Sortis Hotel, Spa & Casino, Autograph Collection Panama City
Sortis Hotel Spa Casino Autograph Collection
Hotel Sortis Hotel, Spa & Casino, Autograph Collection
Sortis Spa Casino Autograph Collection
Sortis Hotel Spa Casino Autograph Collection
Sortis Hotel Spa Casino Autograph Collection by Marriott

Frequently asked questions

How close is Sortis Hotel, Spa & Casino, Autograph Collection by Marriott to the airport?

Sortis Hotel, Spa & Casino, Autograph Collection by Marriott is 4.8 mi (8-min drive) away from the Panama City (PAC-Marcos A. Gelabert Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Sortis Hotel, Spa & Casino, Autograph Collection by Marriott?

As of Jul 24, 2025, prices found for a 1-night stay for 2 adults at Sortis Hotel, Spa & Casino, Autograph Collection by Marriott on Jul 28, 2025 start from $159.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sortis Hotel, Spa & Casino, Autograph Collection by Marriott have an airport shuttle?

Sortis Hotel, Spa & Casino, Autograph Collection by Marriott offers an airport shuttle 24 hours a day, at scheduled times, for a charge of USD 50 per person, one-way.

How close is Sortis Hotel, Spa & Casino, Autograph Collection by Marriott to the beach?

This hotel is 7.1 mi (14-min drive) from Veracruz Beach.

Does Sortis Hotel, Spa & Casino, Autograph Collection by Marriott offer free breakfast?

Free breakfast isn’t offered at Sortis Hotel, Spa & Casino, Autograph Collection by Marriott, but buffet breakfast is offered for a fee of between USD 20.00 and 30.00 for adults, USD 20 and 30 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Sortis Hotel, Spa & Casino, Autograph Collection by Marriott?

During your stay you can enjoy the 4306 square-foot casino on site, featuring 80 slot machines, 30 gaming tables, and bingo.

What time is check-in at Sortis Hotel, Spa & Casino, Autograph Collection by Marriott?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Sortis Hotel, Spa & Casino, Autograph Collection by Marriott?

Free parking is not available at this hotel. Self parking is available for USD 10 per day, and valet parking for USD 10 per night.

Does Sortis Hotel, Spa & Casino, Autograph Collection by Marriott have a pool?

Sortis Hotel, Spa & Casino, Autograph Collection by Marriott features an outdoor pool.

Does Sortis Hotel, Spa & Casino, Autograph Collection by Marriott have a restaurant?

Sortis Hotel, Spa & Casino, Autograph Collection by Marriott is home to La Brasserie, which features international cuisine and brunch.

Does Sortis Hotel, Spa & Casino, Autograph Collection by Marriott have a spa?

Pamper yourself with a day at Sortis Spa, where you can enjoy body treatments, facials, and Ayurvedic treatments.

How close is Sortis Hotel, Spa & Casino, Autograph Collection by Marriott to downtown Panama City?

Sortis Hotel, Spa & Casino, Autograph Collection by Marriott is 0.5 mi away from Panama City.

Sortis Hotel, Spa & Casino, Autograph Collection by Marriott Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 597 out of 974 reviews
Rating 8 - Good. 227 out of 974 reviews
Rating 6 - Okay. 66 out of 974 reviews
Rating 4 - Poor. 39 out of 974 reviews
Rating 2 - Terrible. 45 out of 974 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Clarissa M

Stayed 5 nights in Mar 2025

10/10 Excellent

Ronisha

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 3 nights in Mar 2025

8/10 Good

Shamar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a bit dated but the value is great
Stayed 2 nights in Apr 2025

10/10 Excellent

Dejah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First solo trip was a success thanks to sortis hotel 💕
Stayed 3 nights in Apr 2025

10/10 Excellent

Fernando B, Streamwood

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was great. Liked the spa, they had affordable packages that included use of sunna, steam room, and hot tube. There was more dinning options than I've seen at other hotels- it had a mini resort feel. The hotel concierge and housekeeping were the true stars. The concierge helped use plan excursions and even made sure our dinner reservations was confirmed when we couldn't get in contact with the restaurant. Concierge also left a sweet honeymoon gift in our room. Housekeeping prepared a beautiful display in the room to wish us a happy honeymoon. There was no tube, but shower made up for it.
Stayed 5 nights in Mar 2025

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Alvaro

Business traveler
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Needs better cleaning crews
Stayed 3 nights in Apr 2025

8/10 Good

Lasaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay. The only issues was the lack of really hot water. The restaurants were outstanding and the service was impeccable. Would recommend it for a wonderful stay.
Stayed 3 nights in Mar 2025

8/10 Good

Frank

Business traveler
Liked: Staff & service
Rooms had not USB or USB-C ports available
Stayed 3 nights in Apr 2025

8/10 Good

Brandon, Dundalk

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Specifically the young lady at casino cage cashier was awful. Never in my life have I experienced such an attitude and disrespect. Very disappointed to have one ruin the overall experience and we started for a week. Everyone else was very pleasant and accommodating.
Stayed 7 nights in Mar 2025

10/10 Excellent

Manuel

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel!!!! Highly recommended!!!!
Stayed 3 nights in Feb 2025

10/10 Excellent

Miguel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was very polite and helpful all the time!
Stayed 4 nights in Mar 2025

10/10 Excellent

fred

Stayed 2 nights in Mar 2025

8/10 Good

Craig

Stayed 2 nights in Mar 2025

10/10 Excellent

Shaquielle Justin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property
Stayed 3 nights in Feb 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, clean and updated rooms, excellent breakfast buffet, beautiful spa and pool
Stayed 2 nights in Mar 2025

10/10 Excellent

Deon

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 5 nights in Mar 2025

8/10 Good

Gairy

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

AZEEL

Stayed 4 nights in Mar 2025

10/10 Excellent

Tyler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Bayside Limos

Liked: Staff & service, amenities, property conditions & facilities
Great hotel !
Stayed 1 night in Mar 2025

10/10 Excellent

Nia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this hotel during a one-week solo trip to Panama and overall had a great experience. The staff were friendly and I was immediately greeted at the door upon arrival. The bellman was very attentive and eager to assist with my bags. Check-in was smooth and the room was exactly what I wanted (1 BR Suite with a city view). There were minor inconveniences I noticed but nothing that was make or break. My mini fridge was not working, and when I notified the front desk, it was replaced promptly. I also did not have a room service menu in my room and was told that one would be brought to me however, it never came. Also, an outlet in the bedroom was not working, but this did not significantly impact my stay. The hotel restaurant was nice and convenient for any time of day. The waitstaff were kind and patient with me when trying to order in Spanish (they were also bilingual). Usually, I was greeted upon entry, except for one day where it took 10 minutes for someone to acknowledge me. The restaurant was not busy then, so I'm not sure how that occurred. Overall, these were just minor inconveniences and I would love to stay at the Sortis again if given the opportunity.
Stayed 6 nights in Feb 2025

10/10 Excellent

Adrian

Stayed 3 nights in Feb 2025

10/10 Excellent

Renarta

Liked: Cleanliness, staff & service
Loved my stay the staff was very accommodating
Stayed 3 nights in Feb 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025