Hotel Portella

5.0 star property
5-star luxury hotel near Cathedral of Santa Maria of Palma

Choose dates to view prices

Photo gallery for Hotel Portella

Terrace/patio
Reception
Premium bedding, minibar, soundproofing, iron/ironing board
Terrace/patio
Premium bedding, minibar, soundproofing, iron/ironing board

Reviews

10 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Breakfast available
  • Spa
  • Room service

Explore the area

Map
Carrer de la Portella 9, Palma de Mallorca, Illes Balears, 07001
  • Cathedral of Santa Maria of Palma
    ‪2 min walk‬
  • Plaza Mayor de Palma
    ‪6 min walk‬
  • Port of Palma de Mallorca
    ‪8 min drive‬
  • Palma de Mallorca (PMI)
    ‪9 min drive‬

Room options

Suite

  • City view
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

Family Room, 2 Bedrooms (Can Serra)

  • City view
  • 495 sq ft
  • Sleeps 4
  • 2 King Beds

Comfort Double Room

  • City view
  • 205 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite

  • City view
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Bedrooms (Can Serra Patio)

  • City view
  • 560 sq ft
  • Sleeps 5
  • 2 King Beds and 1 King Sofa Bed

Exclusive Apartment, 4 Bedrooms (Artist Residence)

  • City view
  • 1356.26 sq ft
  • Sleeps 10
  • 4 King Beds and 2 Large Twin Sofa Beds

Deluxe Suite, 2 Bedrooms (Portella Patio)

  • City view
  • 850 sq ft
  • Sleeps 5
  • 2 King Beds and 1 Twin Sofa Bed

Grand Suite Arab Baths

  • City view
  • 753 sq ft
  • Sleeps 4
  • 2 King Beds and 1 Twin Sofa Bed

Premium Suite, 2 Bedrooms (Mirador Portella)

  • City view
  • Sleeps 5
  • 2 King Beds and 1 Twin Sofa Bed

Superior Suite, 2 Bedrooms (Santa Clara)

  • City view
  • 624 sq ft
  • Sleeps 5
  • 2 King Beds and 1 Twin Sofa Bed

Double Room

  • City view
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Palma de Mallorca

Palma de Mallorca Old Town stay.Within a 10-minute walk of this Palma de Mallorca Old Town hotel, you'll find Cathedral of Santa Maria of Palma and Plaza Mayor de Palma. Casa Museo J.Torrents Lladó and Museum of Mallorca are also within half a mile (1 km).

What's nearby

  • Cathedral of Santa Maria of Palma - 2 min walk - 0.1 miles
  • Parc de la Mar - 2 min walk - 0.1 miles
  • Plaza Mayor de Palma - 6 min walk - 0.4 miles
  • Plaza Espana - 13 min walk - 0.7 miles
  • Port of Palma de Mallorca - 8 min drive - 2.7 miles

Getting around

  • Marratxi Pont d Inca Station - 13 min drive
  • Intermodal Station - 15 min walk
  • Palma de Mallorca Airport (PMI) - 15 min drive

Restaurants

  • ‪Cappuccino Palau March - ‬7 min walk
  • ‪Giovanni l - ‬7 min walk
  • ‪The Guinness House - ‬7 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Ca's Caparrut - ‬5 min walk

About this property

Hotel Portella

5-star luxury hotel near Cathedral of Santa Maria of Palma
Hotel Portella offers its guests a steam room and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

There's an onsite business center. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Hotel Portella. For a fee, parking is available.

This 5-star Palma de Mallorca hotel is smoke free.

  • 14 guestrooms or units
  • Manager's reception (free)
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Portella offers 14 air-conditioned accommodations with minibars and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. Smart televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers.

This Palma de Mallorca hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and ceiling fans. In-room massages, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Languages

English, French, German, Italian, Spanish

Similar properties

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (EUR 65 per day)
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: EUR 35 for adults and EUR 35 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Private wine tours
  • Steam room
  • Wine tasting room
  • Winery release events

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (32 inch wide door)
  • Tile flooring in room
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • Smart TV with cable channels

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Chef service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately EUR 35 for adults and EUR 35 for children
  • Covered valet parking fee: EUR 65 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, American Express, Diners Club, debit cards, and cash.

Property Registration Number H5478521

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Portella
Hotel Portella Hotel
Hotel Portella Palma de Mallorca
Hotel Portella Hotel Palma de Mallorca

Frequently asked questions

How close is Hotel Portella to the airport?

Hotel Portella is 6.5 mi (15-min drive) away from the Palma de Mallorca Airport (PMI) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Portella?

As of May 31, 2025, prices found for a 1-night stay for 2 adults at Hotel Portella on Jun 10, 2025 start from $358.97, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Portella have an airport shuttle?

Airport shuttle services are not available at Hotel Portella.

How close is Hotel Portella to the beach?

This hotel is a short 11-minute walk from Ca'n Pere Antoni Beach and 6.2 mi (14-min drive) from Playa de Palma. Don't forget your sunscreen!

Does Hotel Portella offer free breakfast?

Free breakfast isn’t provided at Hotel Portella, but cooked-to-order breakfast is offered for a fee of EUR 35 for adults and EUR 35 for children. It's available every day from 8:00 AM to 1:00 PM.

Is there a casino at Hotel Portella?

No, there is no casino at this hotel, but Mallorca Casino (12-min drive) is nearby.

What time is check-in at Hotel Portella?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Portella?

Free parking is not available at this hotel. Valet parking is available for EUR 65 per day.

Does Hotel Portella have a pool?

Hotel Portella does not have a pool.

Does Hotel Portella have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Portella have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is Hotel Portella to downtown Palma de Mallorca?

Hotel Portella is 0.2 mi away from Palma de Mallorca.

Hotel Portella Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 20 out of 20 reviews
Rating 8 - Good. 0 out of 20 reviews
Rating 6 - Okay. 0 out of 20 reviews
Rating 4 - Poor. 0 out of 20 reviews
Rating 2 - Terrible. 0 out of 20 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Ben

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous boutique hotel in Old Town Palma. Beautifully refurbished in a traditional style. Staff were friendly and extremely helpful. Great location too.
Stayed 4 nights in Oct 2024

10/10 Excellent

Yvonne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous hotel

Gorgeous hotel and spotless. Staff were very helpful and friendly. Thankyou for a lovely stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Stayed 5 nights in Sep 2024

10/10 Excellent

Mauricio

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an extraordinary boutique hotel that exceeds expectations in every aspect, especially on the customer service/appreciation front. Having travelled so much, I had never come across such a high level of personalized service so consistent with all staff from reception to maid, concierge, dining and the rest. Outstanding and luxurious facility with superb service and location to match!
Stayed 3 nights in Sep 2024

10/10 Excellent

Gregory, London

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay!
Stayed 1 night in Sep 2024

10/10 Excellent

Lulu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel in the centre of Mallorca. Simple yet attention to detail
Stayed 1 night in Sep 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Shari

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The quiet elegance made this property calming and welcoming. The staff went above and beyond to connect and make us comfortable.
Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Yeonhee

Stayed 1 night in Dec 2024

10/10 Excellent

Maja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stort och härligt rum, tyst omgivning, bra säng, bra service med trevlig personal. Tyvärr ingen pool eller dusch på takterassen som hade varit skönt att ha.
Stayed 5 nights in Oct 2024

10/10 Excellent

Fredrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great👍

Great Hotel , with great service from everyone working there 👍
Stayed 2 nights in Sep 2024

10/10 Excellent

Stefan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The architecture/design of the suite has been awesome. So many small details make you feel very welcome. The staff's friendliness is outstanding.
Stayed 4 nights in Jul 2024