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Best Western Ottumwa Inn & Suites

Property class: 3
3-star guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Best Western Ottumwa Inn & Suites

A modern hotel lobby with grey and blue upholstered chairs, a large grey patterned wall, and a flat-screen TV mounted above a reception desk.
An indoor swimming pool with a wooden ceiling, lounge chairs, and a tiled floor.
A hotel room with a large bed, a blue sofa, a nightstand with a lamp, and a small table.
A reception area with a marble reception desk, a blue accent wall, and a modern design.
A Best Western hotel with a modern facade, a covered entrance, and a parking lot.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
2813 N Court Street, Ottumwa, IA, 52501
  • Place, Iowa Heartland History Connection
    ‪2 min drive‬
  • Place, William Penn University
    ‪29 min drive‬
  • Place, Southern Iowa Fair
    ‪29 min drive‬

Room options

View all photos for Accessible-1 King, Mobility Accessible, Communication Assistance, Bathtub, Work Desk, Microwave And Mini-Refrigerator, Non-Smoking

A hotel room with a large bed, a blue armchair, a nightstand with a lamp, and a painting on the wall.

Accessible-1 King, Mobility Accessible, Communication Assistance, Bathtub, Work Desk, Microwave And Mini-Refrigerator, Non-Smoking

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Accessible-1 King, Mobility Accessible, Communication Assistance, Roll In Shower, Work Desk, Microwave And Mini-Refrigerator, Non-Smoking

A hotel room with a large bed, a desk with a computer, a chair, a TV, and a window with blinds.

Accessible-1 King, Mobility Accessible, Communication Assistance, Roll In Shower, Work Desk, Microwave And Mini-Refrigerator, Non-Smoking

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for 1 King Bed, Non-Smoking, Flat Screen Television, Work Desk, Microwave And Mini-Refrigerator, Coffee Maker, Telephone

A hotel room with a bed, a desk with a TV, a chair, a microwave, a heater, and a window.

1 King Bed, Non-Smoking, Flat Screen Television, Work Desk, Microwave And Mini-Refrigerator, Coffee Maker, Telephone

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a nightstand, a lamp, and a window.

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(18 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking (with Sofabed)

A hotel room with a bed, a sofa, a nightstand, a lamp, and a framed picture on the wall.

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

A hotel room with a large bed, a desk, a chair, a window, and a wall-mounted TV.

Standard Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk with a lamp, a chair, a bedside table, and a window with a view.

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(19 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a desk with a computer, a chair, a lamp, and a bedside table with a phone.

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

About the neighborhood

Ottumwa

In Ottumwa .You'll be 27.1 mi (43.7 km) from Southern Iowa Fair with a stay at this Ottumwa hotel.

What's nearby

  • Iowa Heartland History Connection - 2 min drive - 1.5 miles
  • Cedar Creek Golf Course - 5 min drive - 2.0 miles
  • Bridge View Center - 5 min drive - 4.1 miles
  • William Penn University - 29 min drive - 34.2 miles
  • Southern Iowa Fair - 29 min drive - 36.7 miles

Getting around

  • Ottumwa Station - 4 min drive

Restaurants

  • ‪Sonic Drive-In - ‬4 min drive
  • ‪Casey's General Store - ‬6 min drive
  • ‪Burger King - ‬7 min drive
  • ‪Graham's Dairy Freeze - ‬4 min drive
  • ‪McDonald's - ‬17 min walk

About this property

Best Western Ottumwa Inn & Suites

3-star guestrooms with free WiFi
Best Western Ottumwa Inn & Suites offers its guests an indoor pool and a health club. Public spaces have free WiFi and wired Internet. You'll find a business center on site. Free breakfast is served daily. Best Western Ottumwa Inn & Suites also features a vending machine, coffee/tea in a common area, and laundry facilities. Self parking is free.

This 3-star Ottumwa hotel is smoke free.

  • 1 building
  • 61 guestrooms or units
  • 3 levels
  • Full breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site
Best Western Ottumwa Inn & Suites offers 61 air-conditioned accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Ottumwa hotel provides complimentary wired and wireless Internet access. 42-inch flat-screen televisions come with premium cable channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Health club
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 on-site accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay
  • A damage deposit of USD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Pool access available from 9:00 AM to 10:00 AM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairfield Inn Marriott Hotel Ottumwa

Fairfield Inn Marriott Ottumwa

Fairfield Inn Ottumwa

Lexington Inn Ottumwa

Lexington Ottumwa

Fairfield Inn by Marriott Ottumwa

Lexington Inn Ottumwa

Hotel Lexington Inn & Suites Ottumwa Ottumwa

Ottumwa Lexington Inn & Suites Ottumwa Hotel

Hotel Lexington Inn & Suites Ottumwa

Lexington Inn & Suites Ottumwa Ottumwa

Lexington Inn Suites Ottumwa

Fairfield Inn by Marriott Ottumwa

Lexington Inn

Lexington

Lexington Inn Ottumwa

Lexington Ottumwa

Hotel Lexington Inn & Suites Ottumwa Ottumwa

Ottumwa Lexington Inn & Suites Ottumwa Hotel

Hotel Lexington Inn & Suites Ottumwa

Lexington Inn Suites Ottumwa

Fairfield Inn by Marriott Ottumwa

Lexington Inn

Lexington

Lexington Inn & Suites Ottumwa Ottumwa

Frequently asked questions

Does Best Western Ottumwa Inn & Suites have an airport shuttle?

Airport shuttle services are not available at Best Western Ottumwa Inn & Suites.

How much does it cost to stay at Best Western Ottumwa Inn & Suites?

As of Sep 10, 2026, prices found for a 1-night stay for 2 adults at Best Western Ottumwa Inn & Suites on Sep 17, 2026 start from $88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Ottumwa Inn & Suites offer free breakfast?

Best Western Ottumwa Inn & Suites offers free full breakfast every day from 6:00 AM to 9:00 AM.

Is there a casino at Best Western Ottumwa Inn & Suites?

No, there is no casino at this hotel.

What time is check-in at Best Western Ottumwa Inn & Suites?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Best Western Ottumwa Inn & Suites?

This hotel offers free self parking.

Does Best Western Ottumwa Inn & Suites have a pool?

Best Western Ottumwa Inn & Suites features an indoor pool. Guests can enjoy pool access from 9:00 AM to 10:00 AM.

Does Best Western Ottumwa Inn & Suites have a spa?

There are no spa services available at this hotel.

How close is Best Western Ottumwa Inn & Suites to downtown Ottumwa?

Best Western Ottumwa Inn & Suites is 2.8 mi away from Ottumwa.

Best Western Ottumwa Inn & Suites Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 207 out of 723 reviews
Rating 8 - Good. 207 out of 723 reviews
Rating 6 - Okay. 119 out of 723 reviews
Rating 4 - Poor. 86 out of 723 reviews
Rating 2 - Terrible. 104 out of 723 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Shamia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prefect location
Stayed 2 nights in May 2026
Verified review

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice, beds comfortable
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and arranged nicely, and the staff members were friendly and personable!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Juanita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful. The room was clean and I am disabled and we had the handicapped room and it was great. The only problem was the shower chair is too low for me. The breakfast is plentiful and tasty.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Kim

Liked: Staff & service, amenities, property conditions & facilities
Parking safe
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fresh could have been hotter. Parking is safe and convenient. We had the handicapped room and it was great for my needs except for the shower chair was too low.
Stayed 3 nights in Apr 2026
Verified review

2/10 Terrible

Jenny

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Room hadn’t been vacuumed, tub was clogged and filled up with water when we tried to shower, the TV didn’t work. Will not stay there again.
Stayed 1 night in May 2026
Verified review

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean nice hotel. Breakfast was decent. Hot and cold options. Friendly staff. It was a bit noisy though. A lot of doors slamming etc all hours of the night. Overall enjoyable stay.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Chester

Liked: Cleanliness, staff & service, amenities
One of the power outlets was out. It was replaced with a power strip that wouldn't have been necessary. The TV had some STUPID channels, and not many good ones.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Dennis

Liked: Cleanliness, amenities, property conditions & facilities
Our room was clean, everyone was very curtious. We enjoyed our stay.
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

Tim

Liked: Cleanliness, staff & service
Good stay in a safe clean hotel.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Eva

Liked: Cleanliness, property conditions & facilities
Helpful staff, quiet clean room. Yummy waffles. And good coffee
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Max

Liked: Cleanliness, staff & service
Just a trip to visit family.
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Ericka

Liked: Amenities
Place is nice a clean and good service with a wonderful breakfast
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

Donnetra

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean but the bathtub was dirty couldnt take a shower until I cleaned it and even had to use shower shoes. Due to the built up soap scum in the bottom of the tub.
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities
The Night Shift guy intentionally gave my keys to another guest at the hotel. Do not recommend staying here huge safety issue.
Stayed 11 nights in Mar 2026
Verified review

6/10 Okay

Ruth

Disliked: Cleanliness, amenities, property conditions & facilities
The luggage carrier was falling apart. The floor in the room was filthy! When we stepped into the tub to take a shower the bottom of our feet left dirt tracks. It took forever to check in. A pickup truck was doing donuts in the parking lot at 3 in the morning around the all the parked cars. When my husband told the person at the desk he didn't seem too concerned about it. We will not be staying there again!
Stayed 1 night in May 2026
Verified review

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 3 nights in Nov 2023
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service
Room was clean. Staff was friendly and welcoming.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly and I felt like I was valued in picking the Best Western for my stay.
Stayed 1 night in Sep 2025
Verified review

4/10 Poor

John

Food was terrible and room was dirty.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Paige

The entire experience was a good one. Thank you!
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Jill

Liked: Cleanliness, amenities
Nice staff, room and breakfast
Stayed 1 night in Jul 2024
Verified review

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was unsafe the front desk guy at night gave my key to another guest at the hotel because he thought it would be funny to enter my room
Stayed 8 nights in Mar 2026

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