Oriental Hotel Universal City

4.0 star property
4-star hotel near Universal Studios Japan

Choose dates to view prices

Photo gallery for Oriental Hotel Universal City

Property entrance
Lobby
Daily buffet breakfast (JPY 3300 per person)
In-room safe, blackout drapes, iron/ironing board, free WiFi
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
6-chome-2-78 Shimaya, Konohana, Osaka, Osaka, 554-0024
  • Place, Universal Studios Japan
    ‪3 min walk‬
  • Place, Osaka Aquarium Kaiyukan
    ‪3 min drive‬
  • Place, Kyocera Dome Osaka
    ‪6 min drive‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪48 min drive‬

Room options

Family Room, Non Smoking(for 8 people) with Welcome Lounge Access

8.0 out of 10
Very good
(1 review)
  • 581 sq ft
  • Sleeps 8
  • 4 Twin Beds, 2 Twin Trundle Beds and 2 Twin Sofa Beds

Family Room, Non Smoking(for 7 people) with Welcome Lounge Access

  • 581 sq ft
  • Sleeps 7
  • 4 Twin Beds, 2 Twin Trundle Beds and 1 Twin Sofa Bed

Superior Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

9.0 out of 10
Wonderful
(46 reviews)
  • 291 sq ft
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Trundle Bed

Deluxe Triple Room, Non Smoking(for 5 people) with Welcome Lounge Access

9.4 out of 10
Exceptional
(9 reviews)
  • 377 sq ft
  • Sleeps 5
  • 3 Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed

[Birthday/Anniversary] Moderate Double Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

Premier Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

8.0 out of 10
Very good
(1 review)
  • 581 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Trundle Beds

[Birthday/Anniversary] Superior Twin Room, Non Smoking(for 1-3 people) with Welcome Lounge Access

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Moderate Double Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

8.0 out of 10
Very good
(12 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Moderate Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

8.6 out of 10
Excellent
(23 reviews)
  • 291 sq ft
  • Sleeps 4
  • 2 Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed

[Birthday/Anniversary] Superior Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Trundle Bed

Moderate Twin Room, Non Smoking(for 3 people) with Welcome Lounge Access

9.0 out of 10
Wonderful
(4 reviews)
  • 291 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

Moderate Twin Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

9.0 out of 10
Wonderful
(9 reviews)
  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds

Premier Twin Room, Non Smoking(for 5 people) with Welcome Lounge Access

  • 581 sq ft
  • Sleeps 5
  • 2 Twin Beds, 2 Twin Trundle Beds and 1 Twin Sofa Bed

Family Room, Non Smoking(for 5 people) with Welcome Lounge Access

8.8 out of 10
Excellent
(5 reviews)
  • 581 sq ft
  • Sleeps 5
  • 4 Twin Beds and 1 Twin Trundle Bed

Deluxe Triple Room, Non Smoking(for 1-3 people) with Welcome Lounge Access

  • 377 sq ft
  • Sleeps 3
  • 3 Twin Beds

Deluxe Triple Room, Non Smoking(for 6 people) with Welcome Lounge Access

10.0 out of 10
Exceptional
(2 reviews)
  • 377 sq ft
  • Sleeps 6
  • 3 Twin Beds, 1 Twin Trundle Bed and 2 Twin Sofa Beds

Premier Twin Room, Non Smoking(for 3 people) with Welcome Lounge Access

  • 581 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

Deluxe Triple Room, Non Smoking(for 4 people) with Welcome Lounge Access

8.0 out of 10
Very good
(1 review)
  • 377 sq ft
  • Sleeps 4
  • 3 Twin Beds and 1 Twin Trundle Bed

Superior Twin Room, Non Smoking(for 1-3 people) with Welcome Lounge Access

9.0 out of 10
Wonderful
(14 reviews)
  • 291 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Premier Twin Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

  • 581 sq ft
  • Sleeps 3
  • 2 Twin Beds

Family Room, Non Smoking(for 6 people) with Welcome Lounge Access

  • 581 sq ft
  • Sleeps 6
  • 4 Twin Beds and 2 Twin Trundle Beds

[Non-smoking]Superior Twin Room

  • Sleeps 4

[Non-smoking] Premier Twin

  • Sleeps 4

[Non-smoking]Moderate Double Room

  • Sleeps 2

[Non-smoking] Deluxe Triple

  • Sleeps 6

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About the neighborhood

Osaka

Konohana stay.A stay at this Konohana hotel places you within half a mile (1 km) of Universal Studios Japan and 3 miles (5 km) of Kyocera Dome Osaka. Osaka Aquarium Kaiyukan and Dotonbori are also within 6 miles (10 km).

What's nearby

  • Universal CityWalk Osaka - 1 min walk - 0.0 miles
  • Universal Studios Japan - 3 min walk - 0.2 miles
  • Osaka Aquarium Kaiyukan - 3 min drive - 1.6 miles
  • Kyocera Dome Osaka - 6 min drive - 3.2 miles
  • Intex Osaka - 7 min drive - 4.2 miles

Getting around

  • Chidoribashi Station - 3 min drive
  • Universal City Station - 5 min walk
  • Itami Airport (ITM) - 35 min drive

Restaurants

  • ‪Hard Rock Cafe - ‬3 min walk
  • ‪WOLFGANG PUCK PIZZA BAR - ‬4 min walk
  • ‪マリオ・カフェ&ストア - ‬8 min walk
  • ‪ポートダイニング リコリコ - ‬5 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Oriental Hotel Universal City

4-star hotel near Universal Studios Japan
Along with a restaurant, there's a snack bar/deli on site. A free manager's reception is offered daily. Public spaces have free WiFi. A vending machine, tour/ticket assistance, and coffee/tea in a common area are also featured at Oriental Hotel Universal City. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Osaka hotel is smoke free.

  • 330 guestrooms or units
  • Manager's reception (free)
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Lockers available
  • Dining venue
Oriental Hotel Universal City offers 330 air-conditioned accommodations with safes and slippers. 49-inch Smart televisions come with digital channels and Netflix.

Bathrooms include bathtubs or showers, bidets, toilets with an electronic bidet, and complimentary toiletries. This Osaka hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Mini-fridge
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (JPY 3,000 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 3,300 for adults and JPY 1,500 for children
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

Room amenities

Entertainment

  • 49-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
Guests booked in Breakfast Included rate plans receive breakfast for the number of guests ages 7 and older, and children 3 and younger, included in the reservation. Breakfast fees apply for guests ages 4-6 and are collected onsite.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-500 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 5,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1500 for children
  • Covered self parking fee: JPY 3000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash.

We should mention

  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Oriental Universal City Osaka
Oriental Hotel Universal City Hotel
Oriental Hotel Universal City Osaka
Oriental Hotel Universal City Hotel Osaka

Frequently asked questions

How close is Oriental Hotel Universal City to the airport?

Oriental Hotel Universal City is 11.6 mi (35-min drive) away from the Itami Airport (ITM) airport, the closest popular airport to the property.

How much does it cost to stay at Oriental Hotel Universal City?

As of Sep 29, 2025, prices found for a 1-night stay for 2 adults at Oriental Hotel Universal City on Oct 9, 2025 start from $649.18, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Oriental Hotel Universal City have an airport shuttle?

Airport shuttle services are not available at Oriental Hotel Universal City.

Does Oriental Hotel Universal City offer free breakfast?

Free breakfast isn’t provided at Oriental Hotel Universal City, but buffet breakfast is offered for a fee of JPY 3300 for adults and JPY 1500 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Oriental Hotel Universal City?

No, there is no casino at this hotel.

What time is check-in at Oriental Hotel Universal City?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM.

Is there free parking at Oriental Hotel Universal City?

Free parking is not available at this hotel. Self parking is available for JPY 3000 per day.

Does Oriental Hotel Universal City have a pool?

Oriental Hotel Universal City does not have a pool.

Does Oriental Hotel Universal City have a restaurant?

Yes, there is a restaurant on site.

Does Oriental Hotel Universal City have a spa?

There are no spa services available at this hotel.

How close is Oriental Hotel Universal City to downtown Osaka?

Oriental Hotel Universal City is 4 mi away from Osaka.

Reviews

Oriental Hotel Universal City Reviews

9.0

Wonderful

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 672 out of 1063 reviews
Rating 8 - Good. 247 out of 1063 reviews
Rating 6 - Okay. 88 out of 1063 reviews
Rating 4 - Poor. 27 out of 1063 reviews
Rating 2 - Terrible. 29 out of 1063 reviews

Reviews

10/10 Excellent

YINGLU

Liked: Cleanliness, staff & service, property conditions & facilities
My wife and my daughter love it
Stayed 1 night in Jun 2025

6/10 Okay

George, New York

Small rooms and expensive but free food and amazing location- overall great.
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved this location

Highly recommend the Sheraton Oriental Hotel Universal City. Loved it!
Stayed 2 nights in Jun 2025

10/10 Excellent

Aida

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice. Breakfast buffet has a machine that makes freshly squeezed orange juice.
Stayed 1 night in Jun 2025

10/10 Excellent

Donghui

Liked: Amenities, property conditions & facilities
Good
Stayed 4 nights in Jun 2025

6/10 Okay

Lana, edmonds

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
very nice hotel, was nice to have the washer/dryer in the room if needed!
Stayed 3 nights in May 2025

10/10 Excellent

Brian

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffet was amazing! Some traditional food some western food. Donuts, smoothies and ice cream! Coffee and lattes and the hotel was extremely clean and safe! You can walk to Universal and it is really close to the metro! We loved our stay here! Oh and an added bonus they had hot dogs and ice cream at night for free! Make sure to pay for the morning buffet though well well well worth it!
Stayed 2 nights in Jun 2025

10/10 Excellent

Halley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that it was right at the entrance of the park and the city walk was right outside the hotel. Amazing service especially from the front desk
Stayed 2 nights in Jun 2025

10/10 Excellent

JUE

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good location, service was good, room was clean. Enjoy the free ice cream and hot dog.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing, clean, very generously fed us very well with food and drinks at the open lounge. Lovely staff who were very friendly and helpful. Highly recommended.
Stayed 8 nights in Jun 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Hyunkyung

Stayed 2 nights in Jun 2025

10/10 Excellent

Michelle

Stayed 3 nights in Jun 2025

8/10 Good

Myron

Traveled with family
Liked: Cleanliness, property conditions & facilities
The hotel has two free baggage storage rooms where you can leave your bags before check in and after check out. The morning buffet was good with both western and Japanese breakfast choices. Each floor has a vending machine and microwave oven area. Room was clean and reasonably spacious. Check in and check out was easy.
Stayed 4 nights in Jun 2025

10/10 Excellent

Cheuk Fan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Kare

Stayed 2 nights in Jun 2025

10/10 Excellent

Alan James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Raminder

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location amazing, the free ice cream a nice daily treat, staff super friendly and rooms beautiful.
Stayed 3 nights in May 2025

10/10 Excellent

Edward

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect for a USJ trip.
Stayed 1 night in Jun 2025

10/10 Excellent

Narye

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
유니버셜, 지하철 모두 가까워서 너무 좋았습니다 높은층 배정받아서 전망도 좋았고 침대가 적당히 단단해서 허리가 안아프고 포근했어요 아침식사도 맛있었습니다 가지수가 다양하지는 않지만 알차고 특히 오렌지를 직접짜서 쥬스가 나오는 머신이 있는데 이쥬스가 너무 맛있어서 두잔은 마셨습니다 유니버셜에 간다면 다시 머물고 싶어요
Stayed 2 nights in May 2025

6/10 Okay

Evelyn

Liked: Cleanliness, amenities
I don't like 1 bed sheet. I like the bottle of water.
Stayed 2 nights in May 2025

10/10 Excellent

Seung

Liked: Cleanliness, amenities, property conditions & facilities
No complaints
Stayed 3 nights in May 2025

10/10 Excellent

Norito

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect to stay when visiting USJ

The hotel provides a room for our belongings before check-in time. The room is relatively more spacious than other similar hotels. The location is perfect when visiting USJ.
Stayed 1 night in May 2025

10/10 Excellent

Dylan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay, great location, staff were friendly and helpful.
Stayed 2 nights in May 2025

6/10 Okay

Hari, Newton

Traveled with family
Liked: Cleanliness
I stayed at 5 hotels during my 2 week visit to Japan. This was by far the oldest, most run down hotel of the lot. Rooms were small, old, with limited amenities.
Stayed 4 nights in May 2025