Oriental Hotel Universal City

4.0 star property
4-star hotel near Universal Studios Japan

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Photo gallery for Oriental Hotel Universal City

Property entrance
Daily buffet breakfast (JPY 3600 per person)
In-room safe, blackout drapes, iron/ironing board, free WiFi
In-room safe, blackout drapes, iron/ironing board, free WiFi
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Housekeeping

Explore the area

View in a map
6-chome-2-78 Shimaya, Konohana, Osaka, Osaka, 554-0024
  • Place, Universal CityWalk Osaka
    ‪1 min walk‬
  • Place, Universal Studios Japan
    ‪3 min walk‬
  • Place, Osaka Aquarium Kaiyukan
    ‪5 min drive‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪61 min drive‬

Room options

Moderate Double Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

8.0 out of 10
Very good
(16 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Moderate Twin Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

9.0 out of 10
Wonderful
(9 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Moderate Twin Room, Non Smoking(for 3 people) with Welcome Lounge Access

9.2 out of 10
Wonderful
(5 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

Family Room, Non Smoking(for 7 people) with Welcome Lounge Access

  • 581 sq ft
  • Sleeps 7
  • 4 Twin Beds, 2 Twin Trundle Beds and 1 Twin Sofa Bed

Family Room, Non Smoking(for 6 people) with Welcome Lounge Access

  • 581 sq ft
  • 1 bedroom
  • Sleeps 6
  • 4 Twin Beds and 2 Twin Trundle Beds

Family Room, Non Smoking(for 5 people) with Welcome Lounge Access

9.0 out of 10
Wonderful
(6 reviews)
  • 581 sq ft
  • 1 bedroom
  • Sleeps 5
  • 4 Twin Beds and 1 Twin Trundle Bed

Superior Twin Room, Non Smoking(for 1-3 people) with Welcome Lounge Access

9.2 out of 10
Wonderful
(17 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Deluxe Triple Room, Non Smoking(for 5 people) with Welcome Lounge Access

9.4 out of 10
Exceptional
(9 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed

Deluxe Triple Room, Non Smoking(for 4 people) with Welcome Lounge Access

8.0 out of 10
Very good
(1 review)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 3 Twin Beds and 1 Twin Trundle Bed

Deluxe Triple Room, Non Smoking(for 1-3 people) with Welcome Lounge Access

  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

Premier Twin Room, Non Smoking(for 3 people) with Welcome Lounge Access

  • 581 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

Premier Twin Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

  • 581 sq ft
  • Sleeps 3
  • 2 Twin Beds

Superior Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

9.0 out of 10
Wonderful
(66 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Trundle Bed

Moderate Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

8.6 out of 10
Excellent
(34 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed

Premier Twin Room, Non Smoking(for 5 people) with Welcome Lounge Access

  • 581 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds, 2 Twin Trundle Beds and 1 Twin Sofa Bed

Premier Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

8.0 out of 10
Very good
(1 review)
  • 581 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Trundle Beds

Family Room, Non Smoking(for 8 people) with Welcome Lounge Access

8.0 out of 10
Very good
(1 review)
  • 581 sq ft
  • 1 bedroom
  • Sleeps 8
  • 4 Twin Beds, 2 Twin Trundle Beds and 2 Twin Sofa Beds

Deluxe Triple Room, Non Smoking(for 6 people) with Welcome Lounge Access

10.0 out of 10
Exceptional
(2 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 6
  • 3 Twin Beds, 1 Twin Trundle Bed and 2 Twin Sofa Beds

[Birthday/Anniversary] Moderate Double Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

[Birthday/Anniversary] Superior Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Trundle Bed

[Birthday/Anniversary] Superior Twin Room, Non Smoking(for 1-3 people) with Welcome Lounge Access

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

[Non-smoking]Moderate Double Room

  • Sleeps 2

[Non-smoking] Deluxe Triple

  • Sleeps 6

[Non-smoking]Superior Twin Room

  • Sleeps 4

Family Room(Moderate Twin Connecting)

  • Sleeps 8

[Non-smoking] Moderate Twin

  • Sleeps 4

[Non-smoking] Premier Twin

  • Sleeps 4

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About the neighborhood

Osaka

Konohana stay.A stay at this Konohana hotel places you within half a mile (1 km) of Universal Studios Japan and 3 miles (5 km) of Kyocera Dome Osaka. Osaka Aquarium Kaiyukan and Dotonbori are also within 6 miles (10 km).

What's nearby

  • Universal CityWalk Osaka - 1 min walk - 0.0 miles
  • Osaka Takoyaki Museum - 1 min walk - 0.0 miles
  • Universal Studios Japan - 3 min walk - 0.2 miles
  • Zepp Osaka Bayside - 13 min walk - 0.7 miles
  • Osaka Aquarium Kaiyukan - 5 min drive - 1.3 miles

Getting around

  • Chidoribashi Station - 4 min drive
  • Universal City Station - 6 min walk
  • Itami Airport (ITM) - 43 min drive

Restaurants

  • ‪メルズ・ドライブイン (Mel's Drive-In) - ‬9 min walk
  • ‪Hard Rock Cafe - ‬3 min walk
  • ‪マリオ・カフェ&ストア - ‬8 min walk
  • ‪スタジオ・スターズ・レストラン (Studio Stars Restaurant) - ‬10 min walk
  • ‪WOLFGANG PUCK PIZZA BAR - ‬4 min walk

About this property

Oriental Hotel Universal City

4-star hotel near Universal Studios Japan
Along with a restaurant, there's a snack bar/deli on site. A free manager's reception is offered daily. Public spaces have free WiFi. A vending machine, tour/ticket assistance, and coffee/tea in a common area are also featured at Oriental Hotel Universal City. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Osaka hotel is smoke free.

  • 330 guestrooms or units
  • Manager's reception (free)
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Lockers available
  • Dining venue
Oriental Hotel Universal City offers 330 air-conditioned accommodations with safes and slippers. 49-inch Smart televisions come with digital channels and Netflix.

Bathrooms include bathtubs or showers, bidets, toilets with an electronic bidet, and complimentary toiletries. This Osaka hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Mini-fridge
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (JPY 3,000 per day)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 3,600 for adults and JPY 1,700 for children
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

Room amenities

Entertainment

  • 49-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
A scheduled power outage will take place on March 5, 2026, from 12 PM-3 PM. All facilities that use power, including elevators and bathrooms will not be available during this time. Check-in time begins at 3 PM on this date.
Guests booked in Breakfast Included rate plans receive breakfast for the number of guests ages 7 and older, and children 3 and younger, included in the reservation. Breakfast fees apply for guests ages 4-6 and are collected onsite.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3600 for adults and JPY 1700 for children
  • Covered self parking fee: JPY 3000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash.

We should mention

  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Oriental Universal City Osaka
Oriental Hotel Universal City Hotel
Oriental Hotel Universal City Osaka
Oriental Hotel Universal City Hotel Osaka

Frequently asked questions

How close is Oriental Hotel Universal City to the airport?

Oriental Hotel Universal City is 15.8 mi (43-min drive) away from the Itami Airport (ITM) airport, the closest popular airport to the property.

Does Oriental Hotel Universal City have an airport shuttle?

Airport shuttle services are not available at Oriental Hotel Universal City.

How close is Oriental Hotel Universal City to the beach?

This hotel is 9.7 mi (24-min drive) from Ashiya Beach.

Does Oriental Hotel Universal City offer free breakfast?

Free breakfast isn’t provided at Oriental Hotel Universal City, but buffet breakfast is offered for a fee of JPY 3600 for adults and JPY 1700 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Oriental Hotel Universal City?

No, there is no casino at this hotel.

What time is check-in at Oriental Hotel Universal City?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM.

Is there free parking at Oriental Hotel Universal City?

Free parking is not available at this hotel. Self parking is available for JPY 3000 per day.

Does Oriental Hotel Universal City have a pool?

Oriental Hotel Universal City does not have a pool.

Does Oriental Hotel Universal City have a restaurant?

Yes, there is a restaurant on site.

Does Oriental Hotel Universal City have a spa?

There are no spa services available at this hotel.

How close is Oriental Hotel Universal City to downtown Osaka?

Oriental Hotel Universal City is 4 mi away from Osaka.

Oriental Hotel Universal City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 804 out of 1242 reviews
Rating 8 - Good. 288 out of 1242 reviews
Rating 6 - Okay. 98 out of 1242 reviews
Rating 4 - Poor. 26 out of 1242 reviews
Rating 2 - Terrible. 26 out of 1242 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

arsenio

Stayed 1 night in Nov 2025

10/10 Excellent

Shingo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

8/10 Good

Jose

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff helpful
Stayed 5 nights in Nov 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better breakfast
Stayed 2 nights in Nov 2025

6/10 Okay

Joemarie

Liked: Cleanliness, amenities, property conditions & facilities
Unfortunately, we have a couple negative experiences during our stay. First night room was no ventilation, humidifier not functional thermostat was not working room was super warm. We informed the front desk about the situation, they provided us a couple fan to circulate the room. We open the windows all night to get some air in the room, HOWEVER, we end up mosquito bites the following day. Day 2, staff are able to move us to different room Excellent”.
Stayed 3 nights in Nov 2025

8/10 Good

Jinelle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re booking this hotel you know what you’re looking for as it is in the Universal City Walk. It’s a great location but with other hotels also in the area you are not saving yourself any time for the crowds. I rated the breakfast low because we were in a frenzy to get into the partk.m and skipped it.
Stayed 1 night in Nov 2025

8/10 Good

Julian

Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff, great location, clean rooms
Stayed 2 nights in Oct 2025

10/10 Excellent

SOONMI

Stayed 3 nights in Nov 2025

10/10 Excellent

HYEONJU

Stayed 2 nights in Nov 2025

10/10 Excellent

Maranda

Traveled with group
Liked: Cleanliness, staff & service, amenities
Staff was very nice for an english speaker they really hoped as much they could
Stayed 4 nights in Nov 2025

8/10 Good

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient access to Universal Studios Japan.
Stayed 2 nights in Oct 2025

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing, friendly, patient and knowledgeable. The room was clean and quiet and breakfast offerings were fantastic. My only issue was the room air conditioning would not work. I did not report it as it wasn’t overly hot in the room; I just wanted more air flow.
Stayed 3 nights in Oct 2025

6/10 Okay

Victoria

The staff at the hotel were all very welcoming. We had travelled from 8 nights at Tokyo Oriental Urayasa so or point of comparison was og a very high standard, with much more amenity and larger room size. The room at Oriental Universal City was much smaller, however it was very clean. The bathroom is all in one (no separate lavatory or shower room) and quite small. If you want somewhere clean and comfortable to stay very close to Universal, this is a great choice. Note that they only have Japanese style pillow with beads and no other options. This was not a huge challenge for us, but I am sure for those who prefer a softer option this would be an issue. The beds were very comfortable and made up each day, with PJ replaced too. You will need to ask for a children's pack for slippers and PJ for children. Adults are replaced in the room each day. The mini fridge is very small, unable to store anything but a few drinks. We did not try the buffet breakfast option as wanted to be at the park early. The Lawson is much better than the 7-11 for grab and go did options and there are many options at surrounding restaurants.
Stayed 4 nights in Nov 2025

10/10 Excellent

PARK

Traveled with family
Liked: Cleanliness, staff & service, amenities
Every staff was so kind and nice and the best one is the welcome lounge. My busy and I enjoyed the coffee and hotdogs even at 8pm after we returned from USJ. Also I really appreciate your hotel assigned the room close to the elevator just as I requested in advance. I’ll definitely choose your hotel if I visit USJ again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay when going to Universal.
Stayed 1 night in Nov 2025

10/10 Excellent

Kristopher

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities
Amazing staff and food
Stayed 2 nights in Nov 2025

6/10 Okay

hikaru

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
連泊の為か駐車場料金が割高だった
Stayed 2 nights in Nov 2025

10/10 Excellent

SATOMI

Stayed 1 night in Nov 2025

2/10 Terrible

Christopher

Stayed 2 nights in Oct 2025

8/10 Good

Ryan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast smelt good but we chose other options. What the hotel could use being adjacent to Universal Studios is park map handouts. While universal has a website, the map is not intuitive to phone use. Having a map to carry around would be super useful. We were here 5 years ago and they had the maps then. Why did they get rid of them? The whole purpose to stay there is because of the theme park. Have things that are in support of the the theme park.
Stayed 3 nights in Oct 2025

10/10 Excellent

Carmen

Liked: Cleanliness, property conditions & facilities
Was perfect
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful space, great breakfast, right next to the park
Stayed 2 nights in Oct 2025

10/10 Excellent

Stephanie

Stayed 3 nights in Oct 2025

10/10 Excellent

Jonathan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, close to Universal, excellent staff
Stayed 2 nights in Oct 2025

10/10 Excellent

HYUN JUNG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025