Hotel New Otani Osaka

5.0 star property
5-star luxury hotel near Osaka-jō Hall

Choose dates to view prices

Photo gallery for Hotel New Otani Osaka

Seasonal outdoor pool, open 9:00 AM to 4:00 PM, lifeguards on site
Luxury Junior Suite, High Floor, Non-smoking | View from room
11 restaurants, breakfast, lunch served; local and international cuisine
Concierge desk
11 restaurants, breakfast, lunch served; local and international cuisine

Popular amenities

  • Bar
  • Pool

Explore the area

Map
1-4-1 Shiromi Chuo-ku, Osaka, Osaka-fu, 540-8578
  • Osaka-jō Hall
    ‪6 min walk‬
  • Osaka Castle
    ‪13 min walk‬
  • Tsutenkaku Tower
    ‪7 min drive‬
  • Osaka (KIX-Kansai Intl.)
    ‪52 min drive‬

Room options

Deluxe Single Room, Non Smoking

9.2 out of 10
Wonderful
(20 reviews)
  • 258 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

Family Suite for 4 People Non-Smoking

9.8 out of 10
Exceptional
(7 reviews)
  • 753 sq ft
  • Park view
  • Sleeps 6
  • 4 Large Twin Beds

Japanese Suite, Non Smoking, City View

8.0 out of 10
Very good
(1 review)
  • 646 sq ft
  • City view
  • Sleeps 6
  • 4 Twin Futons

Deluxe Twin Room, Non Smoking, Castle View

10.0 out of 10
Exceptional
(1 review)
  • 322 sq ft
  • Park view
  • Sleeps 4
  • 2 Twin Beds

Deluxe Double Room, Non Smoking, Castle View

10.0 out of 10
Exceptional
(5 reviews)
  • 322 sq ft
  • Park view
  • Sleeps 3
  • 1 Queen Bed

Deluxe Triple Room, Non Smoking, Town View

8.8 out of 10
Excellent
(3 reviews)
  • 431 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

Family Room, Non Smoking (Family Studio Town view for 6 persons)

  • 969 sq ft
  • City view
  • Sleeps 10
  • 6 Large Twin Beds

Luxury Junior Suite, High Floor, Non-smoking

10.0 out of 10
Exceptional
(1 review)
  • 646 sq ft
  • Park view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

Superior Twin Room, Non Smoking, Town View

9.4 out of 10
Exceptional
(38 reviews)
  • 322 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

Superior Twin Room, Non Smoking, Castle View

9.4 out of 10
Exceptional
(20 reviews)
  • 322 sq ft
  • Park view
  • Sleeps 4
  • 2 Twin Beds

Suite - Selected at Check-in Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 646 sq ft
  • Park view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

Superior Double Room, Non Smoking, Castle View

9.4 out of 10
Exceptional
(16 reviews)
  • 322 sq ft
  • Park view
  • Sleeps 3
  • 1 Queen Bed

Superior Triple Room, Non Smoking, Castle View

8.6 out of 10
Excellent
(14 reviews)
  • 430 sq ft
  • Park view
  • Sleeps 5
  • 3 Twin Beds

Economy Double Room, Non Smoking, Town View

9.0 out of 10
Wonderful
(12 reviews)
  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Economy Double Room, Smoking, Town View

9.0 out of 10
Wonderful
(2 reviews)
  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Deluxe Studio, Non Smoking (Family Studio Town view for 4 persons)

  • 647 sq ft
  • City view
  • Sleeps 4
  • 4 Large Twin Beds

Suite for 3persons Selected at Check-in Non Smoking

8.0 out of 10
Very good
(1 review)
  • 646 sq ft
  • Park view
  • Sleeps 4
  • 2 Large Twin Beds and 1 Twin Bed

Luxury Connecting Suite, 4 Adults, Castle View

10.0 out of 10
Exceptional
(1 review)
  • 1184 sq ft
  • Park view
  • Sleeps 6
  • 4 Large Twin Beds

Superior Triple Room, Non Smoking, Town View

9.2 out of 10
Wonderful
(14 reviews)
  • 431 sq ft
  • City view
  • Sleeps 5
  • 3 Twin Beds

Run of The House, Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 323 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed

Superior Double Room, Non Smoking, Town View

9.6 out of 10
Exceptional
(30 reviews)
  • 322 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

Single Room, Smoking, Town View

8.0 out of 10
Very good
(3 reviews)
  • 215 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

Superior or Executive Suite 70-77sqm, Triple use - High floor Guaranteed

10.0 out of 10
Exceptional
(1 review)
  • 747 sq ft
  • Park view
  • Sleeps 5
  • 3 Twin Beds

Single Room, Non Smoking, Town View

9.4 out of 10
Exceptional
(15 reviews)
  • 215 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

Family Room, Non Smoking (Family Studio Town view for 7 persons)

  • 969 sq ft
  • City view
  • Sleeps 11
  • 7 Large Twin Beds

Quadruple Family Room, Non Smoking (2 single beds + 2 extra beds)

8.8 out of 10
Excellent
(8 reviews)
  • 430 sq ft
  • Park view
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Beds

Family Suite for 5 People Non-Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 753 sq ft
  • Park view
  • Sleeps 7
  • 4 Large Twin Beds and 1 Twin Bed

Run of The House, Non Smoking

7.0 out of 10
Good
(8 reviews)
  • 322 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed

Economy Triple Room, Non Smoking, Town View

9.8 out of 10
Exceptional
(8 reviews)
  • 322 sq ft
  • City view
  • Sleeps 5
  • 3 Twin Beds

Junior Suite, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 646 sq ft
  • Park view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Economy Triple Room, Non Smoking, Castle View

8.0 out of 10
Very good
(7 reviews)
  • 322 sq ft
  • Park view
  • Sleeps 5
  • 3 Twin Beds

Non-Smoking Superior Twin Castle View

  • Sleeps 2
  • 2 Twin Beds

Non-Smoking Family Suite For 5 People  Castle View

  • Sleeps 5
  • 4 Double Beds and 1 Twin Bed

Non-Smoking Deluxe Twin Castle View

  • Sleeps 2
  • 2 Twin Beds

Family Studio With Town View( For 7 People) - Non Smoking

  • Sleeps 7
  • BG_TMP_NAME_1

Single Smoking Town View

  • Sleeps 1
  • 1 Double Bed

Non Smoking Luxury Junior Suite Castle View

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Non-Smoking Deluxe Single Town View

  • Sleeps 1
  • 1 Twin Bed

Non-Smoking Corner Suite Castle View

  • Sleeps 4
  • 4 Twin Beds

Non Smoking Superior Double Castle View

  • Sleeps 2
  • 1 Queen Bed

Superior Triple Non Smoking Town View

  • Sleeps 3
  • 3 Twin Beds

Non-Smoking Superior Triple Castle View

  • Sleeps 3
  • 3 Twin Beds

Non-Smoking Superior Twin -Town View

  • Sleeps 2
  • 2 Twin Beds

Non Smoking Superior Junior Suite Castle View

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Smoking Run Of The House

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Family Studio With Town View( For 6 People) - Non Smoking

  • Sleeps 6
  • BG_TMP_NAME_1

Superior Double Non-Smoking Town View

  • Sleeps 2
  • 1 Queen Bed

Smoking Small Double Town View

  • Sleeps 2
  • 1 Double Bed

Non Smoking Quadruple Family Castle View

  • Sleeps 4
  • 2 Twin Beds

Non-Smoking Small Triple Castle View

  • Sleeps 3
  • BG_TMP_NAME_1

Non-Smoking Small Double Town View

  • Sleeps 2
  • 1 Double Bed

Non Smoking Deluxe Double Castle View

  • Sleeps 2
  • 1 King Bed

Non-Smoking Deluxe Triple Town View

  • Sleeps 3
  • 3 Twin Beds

Non-Smoking Single Town View

  • Sleeps 1
  • 1 Double Bed

Suite - Selected At Check-in Non Smoking

  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Non-Smoking Small Triple Town View

  • Sleeps 3
  • BG_TMP_NAME_1

Non-smoking Japanese Suite Town View

  • Sleeps 4
  • 4 Twin Futons

Non-Smoking Family Suite For 4 People  Castle View

  • Sleeps 4
  • 4 Double Beds

SuperiorSuite Or Executive Suite Triple Non-Smoking Castle View

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Double Beds

Suite For 3persons Selected At Check-in Non Smoking

  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed

Run Of House Non-Smoking

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Non-Smoking Family Studio Town View For 4 Persons

  • Sleeps 4
  • 4 Double Beds

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About the neighborhood

Osaka

Heart of Osaka.Within a 15-minute walk of this Chuo hotel, you'll find Osaka-jō Hall and Osaka Castle. Dotonbori Glico Sign and Tsutenkaku Tower are also within 6 miles (10 km).

What's nearby

  • Osaka Castle Park - 2 min walk - 0.1 miles
  • Osaka-jō Hall - 6 min walk - 0.3 miles
  • Osaka Castle - 13 min walk - 0.7 miles
  • Dotonbori Glico Sign - 6 min drive - 3.2 miles
  • Tsutenkaku Tower - 7 min drive - 4.8 miles

Getting around

  • Osakajo-koen Station - 3 min walk
  • Morinomiya Station - 13 min walk
  • Kansai Intl. Airport (KIX) - 57 min drive

Restaurants

  • ‪いずみホール - ‬2 min walk
  • ‪マクドナルド - ‬5 min walk
  • ‪PRONTO - ‬5 min walk
  • ‪サイゼリヤ - ‬5 min walk
  • ‪麺匠慶次 - ‬5 min walk

About this property

Hotel New Otani Osaka

5-star luxury hotel near Osaka-jō Hall
Hotel New Otani Osaka offers its guests a full-service spa, outdoor tennis courts, and a fitness center. There are 11 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces.

17 meeting rooms and limo/town car service are available. A seasonal outdoor pool, spa services, and a vending machine are also featured at the luxury Hotel New Otani Osaka. An airport shuttle at scheduled times and a bus station shuttle are available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Osaka hotel.

  • 1 building
  • 525 guestrooms or units
  • 18 levels
  • 11 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Built in 1986
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
Hotel New Otani Osaka offers 525 air-conditioned accommodations with safes and complimentary newspapers. 43-inch Smart televisions come with digital channels.

Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers. This Osaka hotel provides complimentary wired Internet access. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, FitnessCLUB. Services include facials, body scrubs, and manicures and pedicures. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Japanese

Similar properties

Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Lifeguards on site
  • Seasonal outdoor pool
  • Stroller

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 8:00 AM to 5:00 PM at scheduled times
  • Bus station shuttle (surcharge)
  • Limo/town car service
  • Covered self parking on site (JPY 1,200 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 4,945 for adults and JPY 2,875 for children
  • 11 restaurants
  • 2 bars/lounges
  • A coffee shop/cafe

Things to do

  • 2 outdoor tennis courts
  • Art gallery
  • Full-service spa
  • Gym
  • Seasonal outdoor pool
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in public areas
  • Cobblestone flooring in public areas
  • Doorbell and phone notification
  • Elevator (43 inch wide door)
  • Handrails in stairways (35 inches high)
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 43-inch smart TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Refrigerator

More

  • Air conditioning
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the bus station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Breakfast is not included in the Breakfast Included room rate for children ages 3 and younger who share existing bedding with parents.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 4945 for adults and JPY 2875 for children
  • Airport shuttle fee: JPY 1800 per person (one-way)
  • Airport shuttle fee per child: JPY 900 (one-way), (from 6 to 12 years old)
  • Covered self parking fee: JPY 1200 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Pool fee: JPY 6000 per night
  • Facilities fee: JPY 3850 per person and includes use of: sauna; hot tub; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

The optional pool fee varies from JPY 5,000 - 6,000 per person, per entry. The listed optional pool fee applies to guest ages 13 and older for access to the pool. The pool fee for children ages 4-12 is JPY 2,000 per person, per entry. Children ages 0-3 can access at no charge. Please contact property for more details.
For the comfort of guests using the pool areas, this property does not permit guests with tattoos to use the outdoor seasonal pool.
This property requires children 0-3 years old to wear waterproof pants in the pool.
Access to the night pool 6:30-10 PM is available for guests ages 18 and older by reservation only.

We should mention

  • The seasonal pool will open July 12 and close September 07.
  • Pool access available from 9:00 AM to 4:00 PM.
  • One child 3 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel New Otani Osaka
Hotel Osaka New Otani
Hotel Otani Osaka
New Hotel Otani Osaka
New Otani Hotel Osaka
New Otani Osaka
Osaka Hotel New Otani
Osaka New Otani Hotel
Osaka Otani Hotel
Otani Hotel Osaka
Hotel New Otani
Hotel New Otani Osaka Hotel
Hotel New Otani Osaka Osaka
Hotel New Otani Osaka Hotel Osaka

Frequently asked questions

How close is Hotel New Otani Osaka to the airport?

Hotel New Otani Osaka is 12 mi (28-min drive) away from the Itami Airport (ITM) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel New Otani Osaka?

As of Jul 24, 2025, prices found for a 1-night stay for 2 adults at Hotel New Otani Osaka on Aug 18, 2025 start from $128.28, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel New Otani Osaka have an airport shuttle?

Hotel New Otani Osaka offers an airport shuttle from 8:00 AM to 5:00 PM, at scheduled times, for a charge of JPY 1800. per person, one-way.

Does Hotel New Otani Osaka offer free breakfast?

Free breakfast isn’t provided at Hotel New Otani Osaka, but buffet breakfast is offered for a fee of JPY 4945 for adults and JPY 2875 for children. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Hotel New Otani Osaka?

No, there is no casino at this hotel.

What time is check-in at Hotel New Otani Osaka?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Hotel New Otani Osaka?

Free parking is not available at this hotel. Self parking is available for JPY 1200 per night.

Does Hotel New Otani Osaka have a pool?

Hotel New Otani Osaka features a seasonal outdoor pool. Guests can enjoy pool access from 9:00 AM to 4:00 PM.

Does Hotel New Otani Osaka have a restaurant?

There are 11 onsite restaurants, offering options like local and international cuisine, garden views, and brunch.

Does Hotel New Otani Osaka have a spa?

Pamper yourself with a day at FitnessCLUB, where you can enjoy body scrubs, mani/pedis, and facials.

How close is Hotel New Otani Osaka to downtown Osaka?

Hotel New Otani Osaka is 1.8 mi away from Osaka.

Hotel New Otani Osaka Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1931 out of 2587 reviews
Rating 8 - Good. 472 out of 2587 reviews
Rating 6 - Okay. 124 out of 2587 reviews
Rating 4 - Poor. 30 out of 2587 reviews
Rating 2 - Terrible. 30 out of 2587 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Matt

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing service
Stayed 4 nights in Apr 2025

10/10 Excellent

Courtney, Mission

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for such a lovely stay. We appreciated the vip upgrade we absolutely loved the view from our room.
Stayed 3 nights in Apr 2025

8/10 Good

Nicolae

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a whole the hotel met our expectation. However, we were dissapointed there was no English news like BBC available on the TV channel. For a 5 star hotel catering to a diverse international community in a rapid changing world due to various conflicts not been able to watch it on TV it is dissapointing
Stayed 6 nights in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and delightful in every way from the staff to the facilities to the operations. Modern and traditional at the same time. Fantastic location. I recommend this property for anyone staying in Osaka from families to vacationers to business travelers.
Stayed 1 night in Mar 2025

6/10 Okay

Don

Traveled with family and small children
Liked: Cleanliness, staff & service
Rooms are dated. Beds a cheap and super hard!!! Staff is very nice and friendly though and our view was amazing. The area is also nice. Jo Terrace across the street has a ton of dining options. I liked the area and location. Rooms just need a serious facelift!!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Next to Osaka Castle and Osaka jo hall. Attended concert at Jo Hall
Stayed 1 night in Apr 2025

2/10 Terrible

ZDZISLAW

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Majed, Riyadh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with friendly staff all over and very comfortable.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sum Yi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing area and good service with spacious room.
Stayed 3 nights in Apr 2025

10/10 Excellent

Tsuru

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trip with fruend

It is located near Osaka castle. The hotel upgraded us to top floor with the great view of the castle. Room was huge and very comfortable, breakfast was tasty. Wish it had hot Onsen style bath.
Stayed 1 night in Apr 2025

10/10 Excellent

SERGIO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Increible estancia

Stayed 1 night in Apr 2025

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Jasper

Stayed 6 nights in Apr 2025

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Majed, Riyadh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and very helpful also the property was very nice ,clean and well organized.
Stayed 3 nights in Apr 2025

10/10 Excellent

Grace

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here with my boyfriend, beautiful hotel with excellent service. Came right up to our cab and took our bags to our room. Clean and lovely rooms, short 3 minute walk to Ōsakajokoen station. Lovely view of the Osaka castle/surrounding town and garden. Would stay here again!
Stayed 3 nights in Apr 2025

10/10 Excellent

Allen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very nice and friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

ciska, flower mound

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super deluxe . Love the room . Pretty view. Quiet place. Breakfast is awesome.
Stayed 1 night in Apr 2025

8/10 Good

Julianne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Jay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very classic traditional 5 star hotel service from hotel staff. Hotel itself is not modern but service level is something that we appreciatdd so much! Stayed family suite for 4 ppl. Breakfast buffet is excellent as well.
Stayed 3 nights in Apr 2025

10/10 Excellent

Simon

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well maintained Japanese hotel close to the castle and transport links. Good dining options.
Stayed 5 nights in Apr 2025

10/10 Excellent

suddhasatwa., kolkata

Liked: Cleanliness, staff & service, property conditions & facilities
Great story
Stayed 4 nights in Mar 2025

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, high-quality luxury hotel
Stayed 1 night in Apr 2025

8/10 Good

John, North vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a well maintained hotel. The staff are very good. The restaurants in the hotel are expensive.
Stayed 5 nights in Apr 2025

10/10 Excellent

Trang

Stayed 1 night in Apr 2025