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HOTEL MYSTAYS Shin Osaka Conference Center

3.0 star property
3-star hotel near Grand Front Osaka Mall

Choose dates to view prices

Photo gallery for HOTEL MYSTAYS Shin Osaka Conference Center

Breakfast, lunch and dinner served
Hallway
Exterior
In-room safe, desk, free WiFi, bed sheets
Breakfast, lunch and dinner served

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

View in a map
Nishinakajima 6-2-19 Yodogawa-ku, Osaka, Osaka-fu, 532-0011
  • Osaka-jō Hall
    ‪9 min drive‬
  • Kyocera Dome Osaka
    ‪10 min drive‬
  • Osaka Castle
    ‪11 min drive‬
  • Osaka (KIX-Kansai Intl.)
    ‪54 min drive‬

Room options

View all photos for Superior Twin Room, Smoking (No cleaning Service)

In-room safe, desk, free WiFi, bed sheets

Superior Twin Room, Smoking (No cleaning Service)

  • 161 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Twin Room, Non Smoking (No cleaning Service)

In-room safe, desk, free WiFi, bed sheets

Superior Twin Room, Non Smoking (No cleaning Service)

  • 161 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Twin Room, Smoking (No cleaning Service)

In-room safe, desk, free WiFi, bed sheets

Standard Twin Room, Smoking (No cleaning Service)

8.0 out of 10
Very good
(1 review)
  • 140 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room, Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Single Room, Smoking

  • 107 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Semi Double, Smoking (No cleaning Service)

In-room safe, desk, free WiFi, bed sheets

Standard Semi Double, Smoking (No cleaning Service)

  • 108 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Semi Double, Non-Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Semi Double, Non-Smoking

7.0 out of 10
Good
(12 reviews)
  • 107 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Semi Double, Non-Smoking (No cleaning Service)

In-room safe, desk, free WiFi, bed sheets

Standard Semi Double, Non-Smoking (No cleaning Service)

9.0 out of 10
Wonderful
(2 reviews)
  • 108 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Double Room, Smoking (No cleaning Service)

In-room safe, desk, free WiFi, bed sheets

Standard Double Room, Smoking (No cleaning Service)

  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Single Room, Non Smoking

7.0 out of 10
Good
(8 reviews)
  • 107 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Twin Room, Non Smoking (No cleaning Service)

In-room safe, desk, free WiFi, bed sheets

Standard Twin Room, Non Smoking (No cleaning Service)

9.0 out of 10
Wonderful
(2 reviews)
  • 140 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room, Smoking (No cleaning Service)

In-room safe, desk, free WiFi, bed sheets

Standard Single Room, Smoking (No cleaning Service)

  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Single Room, Non Smoking (No cleaning Service)

In-room safe, desk, free WiFi, bed sheets

Standard Single Room, Non Smoking (No cleaning Service)

8.0 out of 10
Very good
(3 reviews)
  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Double Room, Non Smoking

  • 139 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Semi Double, Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Semi Double, Smoking

  • 107 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Superior Twin Smoking with Solaniwa Onsen Ticket

In-room safe, desk, free WiFi, bed sheets

Superior Twin Smoking with Solaniwa Onsen Ticket

  • 161 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Twin Smoking with Solaniwa hot spring and Bedrock sauna ticket

In-room safe, desk, free WiFi, bed sheets

Superior Twin Smoking with Solaniwa hot spring and Bedrock sauna ticket

  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Twin Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Twin Room, Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • 139 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Non Smoking with Solaniwa Onsen Ticket

In-room safe, desk, free WiFi, bed sheets

Superior Twin Non Smoking with Solaniwa Onsen Ticket

  • 161 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Twin Smoking with Solaniwa Onsen Ticket

In-room safe, desk, free WiFi, bed sheets

Standard Twin Smoking with Solaniwa Onsen Ticket

  • 140 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Semi Double Smoking with Solaniwa hot spring and Bedrock sauna ticket

In-room safe, desk, free WiFi, bed sheets

Standard Semi Double Smoking with Solaniwa hot spring and Bedrock sauna ticket

  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Double Room, Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Double Room, Smoking

8.0 out of 10
Very good
(1 review)
  • 139 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Non Smoking with Solaniwa Onsen Ticket

In-room safe, desk, free WiFi, bed sheets

Standard Twin Non Smoking with Solaniwa Onsen Ticket

  • 140 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Superior Twin Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 161 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Twin Room, Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Twin Room, Smoking

  • 139 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, Smoking

In-room safe, desk, free WiFi, bed sheets

Superior Twin Room, Smoking

  • 161 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Double Smoking with Solaniwa Onsen Ticket

In-room safe, desk, free WiFi, bed sheets

Standard Double Smoking with Solaniwa Onsen Ticket

  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Non Smoking with Solaniwa Onsen Ticket

In-room safe, desk, free WiFi, bed sheets

Standard Double Non Smoking with Solaniwa Onsen Ticket

  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Semi Double Smoking with Solaniwa Onsen Ticket

In-room safe, desk, free WiFi, bed sheets

Standard Semi Double Smoking with Solaniwa Onsen Ticket

  • 108 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Semi Double Non Smoking with Solaniwa Onsen Ticket

In-room safe, desk, free WiFi, bed sheets

Standard Semi Double Non Smoking with Solaniwa Onsen Ticket

8.0 out of 10
Very good
(1 review)
  • 108 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Twin Non Smoking with Solaniwa hot spring and Bedrock sauna ticket

In-room safe, desk, free WiFi, bed sheets

Standard Twin Non Smoking with Solaniwa hot spring and Bedrock sauna ticket

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Non Smoking with Solaniwa hot spring and Bedrock sauna ticket

In-room safe, desk, free WiFi, bed sheets

Standard Double Non Smoking with Solaniwa hot spring and Bedrock sauna ticket

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Smoking with Solaniwa hot spring and Bedrock sauna ticket

In-room safe, desk, free WiFi, bed sheets

Standard Twin Smoking with Solaniwa hot spring and Bedrock sauna ticket

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Semi Double Non Smoking with Solaniwa hot spring and Bedrock sauna ticket

In-room safe, desk, free WiFi, bed sheets

Standard Semi Double Non Smoking with Solaniwa hot spring and Bedrock sauna ticket

  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Superior Twin Non Smoking with Solaniwa hot spring and Bedrock sauna ticket

In-room safe, desk, free WiFi, bed sheets

Superior Twin Non Smoking with Solaniwa hot spring and Bedrock sauna ticket

  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Double Smoking with Solaniwa hot spring and Bedrock sauna ticket

In-room safe, desk, free WiFi, bed sheets

Standard Double Smoking with Solaniwa hot spring and Bedrock sauna ticket

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking (No cleaning Service)

In-room safe, desk, free WiFi, bed sheets

Standard Double Room, Non Smoking (No cleaning Service)

  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Osaka

Yodogawa stay.Your stay at this Yodogawa hotel places you within 6 miles (10 km) of Osaka-jō Hall and Nipponbashi. Kyocera Dome Osaka and Osaka Castle are also within 6 miles (10 km).

What's nearby

  • Grand Front Osaka Mall - 4 min drive - 1.9 miles
  • Osaka-jō Hall - 9 min drive - 3.9 miles
  • Kyocera Dome Osaka - 10 min drive - 5.1 miles
  • Osaka Castle - 11 min drive - 3.9 miles
  • Universal Studios Japan - 13 min drive - 7.1 miles

Getting around

  • Nishinakajima-Minamigata Station - 5 min walk
  • Shin-Osaka Station - 9 min walk
  • Itami Airport (ITM) - 20 min drive

Restaurants

  • ‪Cafe＆Diner カリフォルニアカフェ - ‬2 min walk
  • ‪西中島 光龍益 - ‬1 min walk
  • ‪街の肉バル Buff 西中島店 - ‬3 min walk
  • ‪トラットリア チェーロ - ‬2 min walk
  • ‪中華料理 詩宴 SHIEN - ‬1 min walk

About this property

HOTEL MYSTAYS Shin Osaka Conference Center

3-star hotel near Grand Front Osaka Mall
There's a restaurant on site. WiFi is free in public spaces. A vending machine, multilingual staff, and laundry facilities are also featured at HOTEL MYSTAYS Shin Osaka Conference Center. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Osaka hotel.

  • 397 guestrooms or units
  • 14 levels
  • Meeting rooms
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Dining venue
HOTEL MYSTAYS Shin Osaka Conference Center offers 397 accommodations with safes and bathrobes. 26-inch flat-screen televisions come with pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries.

This Osaka hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

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Exterior

Smile Hotel Shinosaka

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 888 reviews
$65 nightly
The price is $73
Sep 30 - Oct 1
Smile Hotel Shinosaka

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (JPY 1,200 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,500 for adults and JPY 1,500 for children
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 26-inch flat-screen TV
  • Pay movies

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in rooms that include a ticket to Solaniwa Onsen must arrange their own transportation to the hot springs (located 9 km away).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-500 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 5,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1500 for adults and JPY 1500 for children
  • Self parking fee: JPY 1200.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, and cash.

Hot springs access is not included in the room rate for children ages 4-6; a fee of JPY 1,200 per child applies on weekdays, or JPY 1,300 per child applies on weekends if children access the hot springs.

We should mention

  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

HOTEL MYSTAYS Shin Osaka
MYSTAYS Shin Osaka
HOTEL MYSTAYS Shin
MYSTAYS Shin
HOTEL MYSTAYS Shin Osaka
HOTEL MYSTAYS Shin
MYSTAYS Shin Osaka
MYSTAYS Shin
Hotel HOTEL MYSTAYS Shin Osaka Conference Center Osaka
Osaka HOTEL MYSTAYS Shin Osaka Conference Center Hotel
Hotel HOTEL MYSTAYS Shin Osaka Conference Center
HOTEL MYSTAYS Shin Osaka Conference Center Osaka
Hotel Shin Osaka Conference Center
Chisun Hotel Shin Osaka
HOTEL MYSTAYS Shin Osaka Conference Center Hotel
HOTEL MYSTAYS Shin Osaka Conference Center Osaka
HOTEL MYSTAYS Shin Osaka Conference Center Hotel Osaka

Frequently asked questions

How close is HOTEL MYSTAYS Shin Osaka Conference Center to the airport?

HOTEL MYSTAYS Shin Osaka Conference Center is 6.8 mi (20-min drive) away from the Itami Airport (ITM) airport, the closest popular airport to the property.

How much does it cost to stay at HOTEL MYSTAYS Shin Osaka Conference Center?

As of Sep 9, 2025, prices found for a 1-night stay for 2 adults at HOTEL MYSTAYS Shin Osaka Conference Center on Sep 15, 2025 start from $63.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does HOTEL MYSTAYS Shin Osaka Conference Center have an airport shuttle?

Airport shuttle services are not available at HOTEL MYSTAYS Shin Osaka Conference Center.

Does HOTEL MYSTAYS Shin Osaka Conference Center offer free breakfast?

Free breakfast isn’t provided at HOTEL MYSTAYS Shin Osaka Conference Center, but buffet breakfast is offered for a fee of JPY 1500 for adults and JPY 1500 for children. It's available every day from 6:30 AM to 9:30 AM.

Is there a casino at HOTEL MYSTAYS Shin Osaka Conference Center?

No, there is no casino at this hotel.

What time is check-in at HOTEL MYSTAYS Shin Osaka Conference Center?

Check-in start time: 2 PM; Check-in end time: 11:00 AM.

Is there free parking at HOTEL MYSTAYS Shin Osaka Conference Center?

Free parking is not available at this hotel. Self parking is available for JPY 1200.00 per night.

Does HOTEL MYSTAYS Shin Osaka Conference Center have a pool?

HOTEL MYSTAYS Shin Osaka Conference Center does not have a pool.

Does HOTEL MYSTAYS Shin Osaka Conference Center have a restaurant?

Yes, there is a restaurant on site.

Does HOTEL MYSTAYS Shin Osaka Conference Center have a spa?

There are no spa services available at this hotel.

How close is HOTEL MYSTAYS Shin Osaka Conference Center to downtown Osaka?

HOTEL MYSTAYS Shin Osaka Conference Center is 2.5 mi away from Osaka.

HOTEL MYSTAYS Shin Osaka Conference Center Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 297 out of 1003 reviews
Rating 8 - Good. 367 out of 1003 reviews
Rating 6 - Okay. 218 out of 1003 reviews
Rating 4 - Poor. 85 out of 1003 reviews
Rating 2 - Terrible. 36 out of 1003 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

M B Nile

Stayed 1 night in Jun 2025

2/10 Terrible

Wilson

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pictures did not match the ones listed online. Dust all over parts of the room and there was excessive mold in the bathroom. The fridge was not emptied and had things from the previous guest. The only good thing was the convenience of it being near the station but cleanliness was one of the worst I have seen in a hotel.
Stayed 4 nights in Jun 2025

8/10 Good

Jany

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
It was nice for a short stay, but there were areas with layers of dust.
Stayed 2 nights in May 2025

10/10 Excellent

Isabella

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service and only a few minutes walk from shin-osaka station.
Stayed 1 night in May 2025

2/10 Terrible

Caroline

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Loren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent position close to subway, clean, safe & good value for money. Excellent breakfast !!
Stayed 1 night in Apr 2025

6/10 Okay

MARCO, TIJUANA

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Me dejaron esperando más de una hora por la habitación que no estaban listas
Stayed 1 night in Apr 2025

8/10 Good

Garry

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location just next to Shin-Osaka station, therefore giving us a convenient option to ease our planning for the trip. Breakfast buffet is optional, and good value for the money, tho a bit more variety of the dishes would improve this to Excellent scale. Rooms are tend to be the smaller side, even to Japanese hotel standard, so if you’re on slightly larger side of individual, you may want to consider bigger option than the standard room. Overall it was good experience
Stayed 4 nights in Apr 2025

10/10 Excellent

Kristin

Stayed 3 nights in Apr 2025

6/10 Okay

Joshua

Liked: Cleanliness, staff & service
Disliked: Amenities
I found it annoying that there were no chopsticks or cuttlery available in the hotel and most of all that the shower head was not mounted properly so you have to shower with one arm holding the shower. Other than that the room was cozy and quite spacious for one person.
Stayed 3 nights in Mar 2025

6/10 Okay

Jason

Traveled with family
Liked: Cleanliness
Stayed 5 nights in Feb 2025

8/10 Good

Liam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Nicole

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great location and convenient if you want to explore other areas as the station is around the corner. Our room had mould and had a terrible smell but when we told the staff we were moved straight away which was good.
Stayed 4 nights in Dec 2024

6/10 Okay

Yun

Stayed 2 nights in Nov 2024

8/10 Good

fabiola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for the price
Stayed 2 nights in Nov 2024

10/10 Excellent

Marilyn

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!

Despite my room is abit, I've enjoyed my sleep. The bathroom is small but at least the toilets and bath is clean! I would go back again. :)
Stayed 1 night in Sep 2024

10/10 Excellent

samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Aug 2024

8/10 Good

IZUMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
立地がとてもよく部屋はシンプルですが便利で快適でした
Stayed 1 night in Aug 2024

6/10 Okay

Frances

Liked: Cleanliness, property conditions & facilities, room comfort

Parking

Checking in at 4pm front desk girls not one can telling me after i paying 1200 Yen for overnight parking can i do in and out going out for dinner.
Stayed 1 night in Apr 2024

6/10 Okay

Owen

Traveled with family
Small room somewhat clean
Stayed 2 nights in Apr 2024

4/10 Poor

Mariela

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
We mistakenly missed to add 1 day to our stay and had to book separately. Once booked they advised us the only room available was a smoking room. We were not happy as we aren’t smokers but agreed instead of staying in the streets for the night. I had never stayed in smoking rooms and this review may be biased but the room and the whole floor at best reeked of smoke (this I understand, it’s a smoking room!) however once inside the condition of the room was so filthy. There were dust everywhere, brown/amber (maybe tar?) all over the window seal and walls. The wall paper falling apart. We paid $172 USD for this night and it was below motel quality. Im surprised that for the cost of a room between $130-$172 per night that there is mold in the rooms. To be fair they do give you an air purifier/humidifier but I’m not sure it takes away from the actual mold growing on the walls. The bathrooms are made of fiberglass and have chipping in most areas such as the tub and sink. We took photos and asked the concierge if it was normal? He offered a different room but the other two rooms offered were in worst condition with even random hairs on the bed and bathroom walls. They do try to be eco friendly and will clean after your stay but I’m not sure what type of cleaning is done. Definitely not deep cleaning and those smoking rooms may need it more than any other. Pros: walking distance to the Osaka station.
Stayed 1 night in Mar 2024

10/10 Excellent

Hiroki

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Taeko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant in the hotel was amazing.
Stayed 4 nights in Nov 2023