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DISNEY AREA, Highlands Reserve SOUTH facing POOL, GAMES ROOM. SPECIALS AVAILABLE

Family-friendly stay with water park in Davenport

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A heated pool
Interior
Interior
Dining
Exterior

Reviews

9.6 out of 10
Exceptional

Entire home

5 bedrooms3 bathroomsSleeps 123000 sq ft

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Free WiFi

Explore the area

View in a map
Davenport, FL
  • Place, Highland Reserve Golf Club
    ‪14 min walk‬
  • Place, Northeast Regional Park
    ‪3 min drive‬
  • Place, Walt Disney World® Resort
    ‪16 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪45 min drive‬

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About the neighborhood

Davenport

Highlands Reserve stay.Your stay at this Highlands Reserve vacation home places you within 3 miles (5 km) of Highland Reserve Golf Club and Four Corners FC. Northeast Regional Park and Lake Davenport are also within 3 miles (5 km).
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What's nearby

  • Highland Reserve Golf Club - 14 min walk - 0.8 miles
  • Northeast Regional Park - 3 min drive - 1.3 miles
  • Walt Disney World® Resort - 16 min drive - 8.1 miles
  • Disney Springs™ - 24 min drive - 15.3 miles
  • Magic Kingdom® Park - 27 min drive - 15.7 miles

Getting around

  • Kissimmee Station - 32 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 34 min drive

Restaurants

  • ‪Dutch Bros Coffee - ‬16 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪7-Eleven - ‬6 min drive
  • ‪Chick-Fil-A - ‬6 min drive
  • ‪Twistee Treat Berry Town - ‬16 min walk

About this property

Entire place

You'll have the entire home to yourself and will only share it with other guests in your party.

DISNEY AREA, Highlands Reserve SOUTH facing POOL, GAMES ROOM. SPECIALS AVAILABLE

DISNEY AREA POOL HOME FOR RENT. SOUTH - WEST FACING PRIVATE POOL! GAMES ROOM! ONLY MINUTES FROM DISNEY PARKS AND MAJOR ATTRACTIONS WITH SHOPPING AND DINING.
FREE WI-FI, HIGH CHAIR, CRIB, BABY STROLLER.
THIS EXECUTIVE VILLA IS CONVENIENTLY LOCATED WITHIN JUST A 5 MINUTE WALK TO PUBLIX SUPERMARKET. WAL-MART SUPER CENTER IS ONLY 5 MINUTES AWAY BY CAR.
THERE IS AN 18 HOLE PAR 72 CHAMPIONSHIP GOLF COURSE LOCATED WITHIN HIGHLANDS RESERVE ALONG WITH COMMUNITY POOL, CHILDREN'S PLAYGROUND AND GREAT TENNIS COURT ALL WITHIN WALKING DISTANCE


Our luxury villa comprises of the following:

Ground Floor

Family room with Huge 65'' LED TV

Formal dining area
Formal living room
Fully equipped kitchen
Breakfast nook
Laundry room with washer & dryer
Bedroom with queen full size bed and adjoining shared bathroom
Heated swimming pool with poolside furniture
High Speed Wireless Internet Access
Crib, High Chair & Stroller available
Games Room with Pool Table, Tiki Bar
Pull out sofa converts to double bed in living room
First Floor

King Master bedroom with impressive en-suite bathroom
Disney Princess themed bedroom with 2 twin beds and 37' LCD TV
2 further twin bedrooms
Family bathroom 3
Maximum occupancy of 12 adults + 1 infant


Ground Floor

Pool

The luxurious private pool surrounded by tropical trees offers wonderful views of the sunset as you relax in the evening warmth of the Florida climate. You will find yourself drawn to this area which is provided with table, chairs and loungers for your enjoyment and comfort.

The pool can be heated for an additional daily charge (recommended for October to March stays) but for those really hot days of summer, the lanai is equipped with a ceiling fan to help keep you cool as you sip those iced drinks by the pool. A toddler pool safety fence is provided for your piece of mind.

Family Room

The spacious family room is beautifully decorated and comfortably furnished to allow our guests to relax and should they choose, enjoy the entertainment offered by the 200 channel cable HD TV, 55'' LED TV. This room also benefits from a ceiling fan.

Living Room

Should you want to relax in a quieter area, our sitting room provides a luxurious, light and airy space where you can chill out away from the Family room. Here you will find large comfortable chairs and sofa in which to relax and rest those weary limbs at the end of the day. One of the sofas converts into a double bed providing sleeping capacity for 2.

Dining Areas

There are two dining areas, a formal dining area and a breakfast nook. The breakfast nook looks out on to the Lanai and pool area and has seating to a breakfast bar in addition to the glass top table and chairs. The formal dining area is located next to the sitting room and has a large table with 6 chairs beautifully set out for those special dining occasions.

Kitchen

The large open plan kitchen comes complete with all mod cons to make your holiday as relaxing as possible. Amenities include full size cooker, waste disposal, fridge/freezer, microwave, dishwasher, coffee maker, crockery, cutlery and even a teapot for our British guests. The only thing you need to provide is the food and drink !!

Ground Floor Bedroom

A delightful ground floor bedroom with Queen bed. This room has a large walk-in closet, ceiling fan, TV, and access to an adjoining shared bathroom with bath with shower

Games Room

Should the kids have any excess energy after those days at the park, or on those days when the parents want to relax around the pool, we have provided something to keep them happy. The garage has been converted to a games area with a full size 8' Pool Table and Tiki Bar

Laundry Room

The laundry room provides a washing machine, tumble dryer, ironing board and iron for your convenience.



First Floor

Master Suite

This truly magnificent room is furnished with a King bed with matching furnishings and provides a large walk-in closet and ample drawer space. The soft furnishings and decorations really make this room special, and of course it has its own 27' HD TV

The adjoining en-suite bathroom enjoys his and hers vanity units, large corner bath, separate walk-in shower unit and separate WC cubicle.

Bedroom 3

Kids will love this! The Princess room. A delightful Disney themed bedroom with 2 single beds. Features in this room match furniture which along with the soft furnishings make this a very comfortable room. In addition there is a large walk-in closet, ceiling fan and 37'' HD LCD TV.

Bedroom 4

This large room has twin beds, a desk with bookcase and TV/DVD player and ceiling fan. A built in closet and chest of drawers provides plenty of clothes storage space. The third bathroom is next door to this room.

Bedroom 5

This bedroom features twin beds and is situated next to the third bathroom. Ample hanging in a large walk-in closet and drawer space is provided along with a TV and ceiling fan for your comfort.

Walking Distance to Shops, Restaurants & Bars

5 - 10 minutes

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Property amenities

Beach

  • Beach loungers
  • Beach towels

Pool/Spa

  • Communal pool
  • Heated pool
  • Private pool

Internet

  • Available in the house: Free WiFi

Parking and transportation

  • Car recommended
  • Onsite parking options include a garage

Kitchen

  • Blender
  • Coffee grinder
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Ice maker
  • Kitchen island
  • Kitchenette
  • Microwave
  • Oven
  • Refrigerator
  • Spices
  • Stovetop
  • Toaster

Dining

  • Dining table

Bedrooms

  • 5 bedrooms
  • Bedsheets provided

Bathroom

  • 3 shared bathrooms
  • Bathtub
  • Bathtub or shower
  • Hair dryer
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Living room
  • Separate dining area

Entertainment

  • Books
  • DVD player
  • Games
  • Smart TV with cable/satellite channels

Outdoor areas

  • Lanai

Laundry

  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk
  • Desk chair

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Smoking not allowed

Services and conveniences

  • Housekeeping (on request)
  • Iron/ironing board

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Golf
  • Heated pool
  • Optional golf privileges
  • Tennis
  • Water park
  • Golfing nearby
  • Theme park nearby

Safety features

  • No carbon monoxide detector or gas appliances (host has indicated there are no carbon monoxide detectors or gas appliances on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • Housekeeping (on request)
  • Property located in a resort
  • Unit size: 3,000 square feet

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before 10:00 AM

Special check-in instructions

You will receive an email from the host with check-in and check-out instructions
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:
Load and start the dishwasher
Take out the trash
Turn off the lights and lock the doors
Take trash bins to the curb
Failure to complete these may result in a negative review from the host.

Rules

In order for the AC to work properly please be sure all doors and windows are shut at all times
Only Gas BBQ is allowed and it must be kept outside of the pool cage. No charcoal BBQ is allowed anywhere on the property

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Events

No events allowed

Smoking

Smoking is not permitted

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Onsite parties or group events are strictly prohibited
Host has indicated there are no carbon monoxide detectors or gas appliances on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

Property is also known as

Disney Area Highlands Reserve South Facing Pool Games Room Villa
Disney Area Highlands Reserve South Facing Pool Games Room Villa
Disney Area Highlands Reserve South Facing Pool Games Room
Disney Area Highlands Reserve South Facing Pool Games Room

Frequently asked questions

How close is DISNEY AREA, Highlands Reserve SOUTH facing POOL, GAMES ROOM. SPECIALS AVAILABLE to the airport?

This vacation home is 19.1 mi (34-min drive) away from the Kissimmee, FL (ISM-Kissimmee Gateway) airport, the closest popular airport to the property.

Does DISNEY AREA, Highlands Reserve SOUTH facing POOL, GAMES ROOM. SPECIALS AVAILABLE have an airport shuttle?

Airport shuttle services are not available at this vacation home.

How close is DISNEY AREA, Highlands Reserve SOUTH facing POOL, GAMES ROOM. SPECIALS AVAILABLE to the beach?

This vacation home is 12.5 mi (24-min drive) from Melt-Away Bay and 14.9 mi (25-min drive) from Beachcomber Beach. Don't forget your sunscreen!

Does DISNEY AREA, Highlands Reserve SOUTH facing POOL, GAMES ROOM. SPECIALS AVAILABLE offer free breakfast?

This vacation home does not offer free breakfast.

Is there a casino at DISNEY AREA, Highlands Reserve SOUTH facing POOL, GAMES ROOM. SPECIALS AVAILABLE?

No, there is no casino at this vacation home.

What time is check-in at DISNEY AREA, Highlands Reserve SOUTH facing POOL, GAMES ROOM. SPECIALS AVAILABLE?

Check-in begins at 4:00 PM.

Is there free parking at DISNEY AREA, Highlands Reserve SOUTH facing POOL, GAMES ROOM. SPECIALS AVAILABLE?

Free parking is not available at this vacation home.

Does DISNEY AREA, Highlands Reserve SOUTH facing POOL, GAMES ROOM. SPECIALS AVAILABLE have a pool?

Yes, there's a private pool.

Does DISNEY AREA, Highlands Reserve SOUTH facing POOL, GAMES ROOM. SPECIALS AVAILABLE have a spa?

There are no spa services available at this vacation home.

How close is DISNEY AREA, Highlands Reserve SOUTH facing POOL, GAMES ROOM. SPECIALS AVAILABLE to downtown Davenport?

This vacation home is 11 mi away from Davenport.

DISNEY AREA, Highlands Reserve SOUTH facing POOL, GAMES ROOM. SPECIALS AVAILABLE Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 58 out of 66 reviews
Rating 8 - Good. 2 out of 66 reviews
Rating 6 - Okay. 4 out of 66 reviews
Rating 4 - Poor. 1 out of 66 reviews
Rating 2 - Terrible. 1 out of 66 reviews

9.0/10

Cleanliness

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Graham M.

Liked: Cleanliness

Lovely Stay

Nice property and the owner communicates well and is accommodating. It is situated in a good location with plenty of food places and a supermarket nearby. Thanks for an enjoyable stay
Stayed 15 nights in Jun 2025

4/10 Poor

Sara G.

Disliked: Cleanliness

Very dirty & not so cute

The pictures for this house are the reason we decided on it. We got in early, couldn’t check in early, because there were people living in the house. We drove by to see it before getting the code, and people were loading up their belongings. Once we got the code, it didn’t work. I had to reach out to the host to get the house reset. The house was dirty, dishes had food left on them, there was an inappropriate picture of a woman left in the kids closet, and the home was musty. The towels all need replaced. They are very old and worn out. They knew we had 7 people coming, and only had 2 pool towels. They did bring more the following day, so that was a plus. The host responded until the end. I felt like we should receive a refund of some sort, especially for the cleaning fee we paid, because this house was nasty. But no response after requesting that refund. I know the pictures make this house look cute for families with children. But the decals are coming off every wall in the bedrooms, and the house walls probably haven’t been cleaned or painted in years. It just wasn’t a great stay in this home.
Stayed 14 nights in Feb 2024

8/10 Good

Karma M.

Liked: Cleanliness

Kids loved the pool

Overall a good stay. Pool was great. Place was clean. A bit dated but comfortable. Loved the family room couches. Property manager responded quickly to questions. The one thing I would change is that the only information in the house is posted warnings about ways you can lose your damage deposit. There is no information about nearby restaurants or hospitals, check-out info, advice about how to sort the recyclables, etc. This would have been useful and made us feel more welcome in the house.
Stayed 10 nights in Mar 2024

10/10 Excellent

Becky H.

Liked: Cleanliness

Very nice house and location

We really enjoyed our time at the villa. The pool was so clean and we paid extra for the pool heat ( highly recommended) we stayed in the middle of February and even though some nights dipped below 55, that pool heater was working hard to keep the water at 86. The house is so lovely and spacious. It quickly feels more like home than a rental. Beds are firm but never felt bad after sleeping. Lots of places to store your items, luggage and so on. The washer and dryer are very nice and there is a new dishwasher too. The fridge is spacious and has a small door for drinks so you don’t have to open the whole thing. The location, is amazing. Just head north to 192 to hit up the shops, and to avoid I4 as much as possible. There is a publix right next to the resort. And a target like 6 minutes away or 10 if you hit the red lights. Magic kingdom strollers delivers to this address which is a major plus. The owner is amazing!!! I never had such a responsive owner ever!! They answer all our questions within minutes, even before our travels. 10 stars for sure!! We had a couple of normal travel hiccups and they solved them right away. I highly recommend this home for your stay!! There is a park within walking distance and a golf course. If you choose to walk to the shops be careful of the traffic, they will not stop for you. I really can’t say enough good things about this place. We will definitely check availability for this house on our next trip!!
Stayed 7 nights in Feb 2024

10/10 Excellent

Patrick T.

Liked: Cleanliness

Great place to stay while visiting Disney

Great place to stay, nice, big and clean house! Pool was heated, clean and fun. The kids all loved the themed rooms. Master bedroom was huge. Kitchen had everything you need. Communication with Alex the host was simple and quick replys. Thanks Again!
Stayed 12 nights in Jan 2024

10/10 Excellent

Jacqueline L.

Liked: Cleanliness

Great vacation

The kids loved all the different themes of the rooms and they loved the pool and pool table. We had a great time and would definitely stay here again.
Stayed 11 nights in Jun 2023

10/10 Excellent

Lindsey H.

Liked: Cleanliness

Family vacation

The house was very clean and kid friendly! Perfect for all ages and not too far from all the Orlando parks and activities!
Stayed 7 nights in Apr 2023

10/10 Excellent

joanie p.

Liked: Cleanliness

Lokovich Family

Excellent, clean, and just as described!
Stayed 7 nights in Apr 2023

10/10 Excellent

Nora and Ken B.

Liked: Cleanliness

Fabulous stay

Owner was swift to handle any issue and was easy to contact. Safe and quiet neighbourhood. Close to amenities and golf courses. Enjoyed the pool and comfy lounges. All appliances worked great.
Stayed 35 nights in Feb 2023

10/10 Excellent

Tiffany M.

Liked: Cleanliness

Great stay

The house is spacious and in a great location. We loved the pool. The decor is outdated but that didn’t really matter to us much. The kids loved the themed rooms. My only complaint is that there was not much to cook with. We ended up buying a pizza pan and pizza cutter and just left it at the property for the next people. There also could be more towels available but we did have 13 people so that probably didn’t help. Overall we loved it and had a great stay.
Stayed 7 nights in Feb 2023

10/10 Excellent

Valerie D.

Liked: Cleanliness

Wonderful place

We really enjoyed this property. It was perfect for our vacation. Highly recommend.
Stayed 7 nights in Dec 2022

10/10 Excellent

Julie B.

Liked: Cleanliness

Saved our Thanksgiving trip

We had another Vrbo Cxl 2 days before we left and this place was available. They were accommodating, clean, very responsive. Beautiful place. Thank you! Would stay again in a heartbeat.
Stayed 7 nights in Nov 2022

6/10 Okay

Latasha J.

Disliked: Cleanliness

Will NOT book again

Pool slide door was not secure. Someone could easily break in. Patio screen had a spot that was torn out allowing access to lizards and flies…..so so so many flies. Flies were horrible due to trash that was already full when we arrived along with an old mattress thrown in the driveway with stuffing from it scattered around the front lawn. Trash wasn’t picked up until Monday, they say we were set to leave. Only 3 tvs in the whole house. Only two worked with our own Netflix. No cable. All beds accept the master bedroom where extremely uncomfortable. Furniture extremely outdated from the patio, to the living room, to the den should be refurnished. Pool sticks where so flimsy you couldn’t use them. Carpet was still wet when we arrived. We found a Covid test and an old spoiled milk bottle behind the tv and hanging from under a chair. Obviously no major cleaning is being done in between even though Covid is still spreading. Lizards kept getting in the house! Fridge kept running out of ice. It was really the worst homes we have stayed in for our vacation. Owner was very helpful and did respond when I reached out but made no effort in reimbursement when I told him we left a day early due to all the things we came across. Especially the foul smell of trash and flies attacking everything.
Stayed 5 nights in Jul 2022

6/10 Okay

Dayna J.

Disliked: Cleanliness

Dated but Convenient Location with Basic Amenities

If you are looking for somneone where you won't need to spend a lot of time, with a pool and basic amenities, this house is definintely a options. If you are planning on spending more time at thbe house and want comfort and amenities, you may not find everything that you are looking for here. Pros - the price point is really good for a 5 bedroom home with a pool - Decent distance to Disney Property - the grocery store is less than .5 miles from the house and walmart and dollar tree and other basic retail outlets are within 4 miles of the house - the pool. a house with a pool is always great - 5 bedrooms (4 upstairs and 1 downstairs) Cons - Far from Universal especially when you have to get on 1-4. It took much longer to get to the park than we expected - Dated. from the furniture with the peeling (faux?) leather, to the old drapes and valances, to the bathrooms andk kitchen appliances, to the paint on the walls, the house needs some updates for sure. You don'tnecessarily understand from the pictures just how dated the home is, but its a far cry from "modern" - Cleanliness - the property was not as clean as it should have been. There were trash cans that still had trash in them, there was hair in the beds, and in the bathrooms, and the sinks also looked like they had some really bad rust - Ants. There were a lot of small ants/bloodsuckers (small red bugs) that were in the kitchen mostely around the counters. These little buggers were also in the bathrooms.. we could see them more easily on the tiled or countered surfaces but they may have been in the carpet as well - Carpet definitely needs cleaning. The carpet on the steps and upstairs is cream colored and the wear shows - Old Linens. The linens provided in the house are old and it is possible that you may not have enough for your party. I would recommend bringingypurchasing your own linens (towels and sheets if you can) - The twin beds are really uncomfortable, so if you have adults sleeping in them, beware. - House Temperature and Thermostat. The house is really hot upstairs (thank God for the ceiling fans) and you cannot adjust the thermostat in the house at all. It cannot be lower below 73, Once you arrive to the home the AC is set to 74. If you want the temperature lowered to 73, you have to contact the house host to make the change. - Pool Cleanliness. The pool interior does need to be cleaned as well. The disacoloration actually scarpes off. kind of icky...
Stayed 4 nights in Jun 2022

10/10 Excellent

Victor C.

Liked: Cleanliness

Nice stay

Nice large house, pool and lanai in a great neighborhood. Enjoyed view of sunsets with the house on a hilltop.
Stayed 30 nights in Apr 2022

10/10 Excellent

Kimberly F., CADILLAC

Liked: Cleanliness

Excellent Place

This place was great! We had a group of 9, of which was 6 kids 12 and under, and we all had our own accommodations. Princess rooms for the littles, Harry Potter for the 12 year olds. The pool was clean, we paid extra to have it heated, but was worth it it to us, we used it daily! I can't say enough about how great it was to be able to cook and do laundry, we didn't do every meal there but was a real money saver there. And Alex our host was very nice, answered any questions I had promptly and was most helpful. I would absolutely stay here again!
Stayed 7 nights in Mar 2022

10/10 Excellent

Jenna T.

Liked: Cleanliness

Great Stay

We had a great stay! Everything was perfect! Communication with the owner was great! I would definitely recommend it!!
Stayed 10 nights in Feb 2022

10/10 Excellent

Cristal H.

Liked: Cleanliness

Very comfortable beds, clean and convenient for any Orlando attractions.

Our stay was great. Easy check-in and check-out. Would definitely stay here again.
Stayed 7 nights in Jan 2022

10/10 Excellent

Nathan C.

Liked: Cleanliness

Stay was great.

Nice house, nice location and quiet.
Stayed 7 nights in Jul 2021

10/10 Excellent

Jessica E.

Liked: Cleanliness

Great time

It was beautiful spacious and we loved it, we’ll definitely be back!!
Stayed 7 nights in May 2021

10/10 Excellent

Sha T.

Liked: Cleanliness

AWESOME...!!!!

This vacation home was AWESOME...! Alex was one of the BEST host I’ve ever came across. He provided everything we needed and replied quickly. The pool was a little dirty (nothing major) but I contacted him and the pool guy was there in less than a hr to clean it out.. The neighborhood was beautiful and so was the neighbors they made us feel at home. The house was within mins from everything (restaurants, grocery stores, shopping areas, etc...) I would recommend this vacation home and we will definitely be looking forward to doing more business with Alex. Thank you for everything..!!!
Stayed 3 nights in Apr 2021

10/10 Excellent

alina c.

Liked: Cleanliness

It was great!

The neighborhood was great and the house was very clean. Great location!
Stayed 8 nights in Apr 2021

10/10 Excellent

Monique G.

Liked: Cleanliness

A great stay for families.

The home was very clean. There is plenty of space for larger families/groups. The home is well stocked with the basics for your stay including towels. For longer stays I would recommend you bring extra paper towels/trash bags. The location was felt safe and secure, and Alex was very easy to get in touch with if we needed anything and helpful.
Stayed 3 nights in Apr 2021

10/10 Excellent

Heather D.

Liked: Cleanliness

Awesome experience!

This property was amazing! Spacious and very clean! Perfect for our Sprink Break Trip with our kids! Alex was very quick to respond and made sure everything was great with the house! Already planning on booking for next year!
Stayed 6 nights in Mar 2021

2/10 Terrible

mahdi c., dearborn, MI

Disliked: Cleanliness

He literally ruined our vacation !!

We came from cold weather and were looking to spend time with the kids enjoying the swimming pool. We didn't plan on going outside the house due to covid 19. We paid Alex in advance so we get the pool heated. He was supposed to start warming the pool 48 h prior to our arrival and this was the reason he charged us for the whole week. We got to the place and the water was freezing and unswimmable. The kids got extremely disappointed. We contacted Alex and he said the maintenence guy must have forgotten to turn the pool heater on. He promised that the guy would come in the afternoon to turn it on. The guy came for 2 minutes and left and we assumed the warming process had started. Second day the water temperature didn't get above 56 degree. We contacted him again and he said there might be something wrong with heater, We spent a tremendous amount of time trying to fix the problem by ourselves following the owners phone instructions. Overall the heating process didn't start until two days after our arrival and it didn't heat up until our last day because it takes at least 24 hours to warm up. Also theres a timer so it shuts off at 8 pm until 8 am to save on energy. Kids spent most of their time sitting around the pool waiting for water to get little warm. -There was water dripping from first floor bathroom ceiling, pool safety fence can't fully lock so its not 100% safe, drawers upstairs are not functional. There was trash cans full of garbage from previous renters Note: Alex gave us a partial refund from the pool heating fee but that doesn't compensate for our disappointment and the time and money we spent hoping to enjoy this vacation. -The game room is really just for show. The air hockey table has no airflow and didnt work and the pool table sticks were broken and couldnt be used. -Pay extra at some other property and don't be fooled by cheaper price.
Stayed 4 nights in Mar 2021